Commit Graph
3552 Commits
Author SHA1 Message Date
mattf 05452d2883 Added SOURCESELECT Custom Field Type
Added ability to calculate basic Math functions in SCRIPT custom field types

git-svn-id: svn://192.168.202.10@3352 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-11 23:43:56 +00:00
mattf 06c16618ac Added duplicate check with more X-day options for the Web Lead Loader and the Non-Agent API add_lead function.
git-svn-id: svn://192.168.202.10@3351 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-10 22:02:50 +00:00
mattf 3eac4aac42 Added add_did Non-Agent API function to admin.php permissions options
git-svn-id: svn://192.168.202.10@3350 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-10 21:05:32 +00:00
mattf 27285a6979 Added 'add_did' function to the Non-Agent API.
git-svn-id: svn://192.168.202.10@3349 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-10 01:44:48 +00:00
mattf 5b91f0dae7 Added more logging, debug code and fixes for SHARED agent campaigns
git-svn-id: svn://192.168.202.10@3348 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-08 06:16:36 +00:00
mattf 597dba3c9e Added archive search option to the Dial Log Report, issue #1222
git-svn-id: svn://192.168.202.10@3347 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-29 15:16:03 +00:00
mattf 506d8d2993 Addressed session ID issue in ticket #1251
git-svn-id: svn://192.168.202.10@3346 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-26 16:47:58 +00:00
mattf f8eb1677dc Added copy_user Non-Agent API function
other small fixes

git-svn-id: svn://192.168.202.10@3345 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-24 14:49:59 +00:00
mattf 4e90e0b737 minor variable fix in non-agent API
git-svn-id: svn://192.168.202.10@3344 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-19 18:39:31 +00:00
mattf bf0d22b64a Fixed user group permission bug in manager chat, Issue #1240
git-svn-id: svn://192.168.202.10@3343 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-14 20:46:01 +00:00
mattf 4990e02d96 Added 'copy_user' function to the Non-Agent API.
git-svn-id: svn://192.168.202.10@3342 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-14 14:14:48 +00:00
mattf 4babb9e0ba Added Agent Search Method override options for campaigns and in-groups.
git-svn-id: svn://192.168.202.10@3341 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-07 20:40:57 +00:00
mattf 035d114755 bug fix for auto-dial changes made in last commit.
git-svn-id: svn://192.168.202.10@3340 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-05 03:57:46 +00:00
mattf de71e25392 Added SHARED_... campaign dial method auto-dial options, for more efficient agent multi-campaign dialing. Read the AGENT_MULTI-CAMPAIGN_DIALING.txt document for more information.
git-svn-id: svn://192.168.202.10@3339 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-02 22:05:07 +00:00
mattf 8a13cbf095 Added CallerID to the Hangup Cause Report output
Added logging to vicidial.php

git-svn-id: svn://192.168.202.10@3338 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-12-31 21:57:08 +00:00
mattf 0553035021 Changes for PHP8 compatibility
git-svn-id: svn://192.168.202.10@3337 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-12-14 23:07:01 +00:00
mattf 5a2e39ada5 Fix for custom fields issue when downloading list with no custom fields itself
git-svn-id: svn://192.168.202.10@3336 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-12-08 21:32:03 +00:00
mattf d3f0bf2c82 Fixes for issues with special KHOMP code
git-svn-id: svn://192.168.202.10@3335 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-12-08 20:55:19 +00:00
mattf 8f5a7d14da Added Transfer-Conf Button Launch campaign setting, allowing you to set a webform window to open when an agent clicks on the Transfer-Conf button.
git-svn-id: svn://192.168.202.10@3334 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-12-02 02:24:19 +00:00
mattf f6dc15c410 Added group_by_campaign option to agent_stats_export function of the Non-Agent API
git-svn-id: svn://192.168.202.10@3333 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-12-01 21:57:09 +00:00
mattf 98151e20bd Help documentation update for 3-way stop recording exception
git-svn-id: svn://192.168.202.10@3332 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-30 14:32:56 +00:00
mattf 13848308b8 Added Daily Called Count Limits as a campaign setting, with options to count and/or restrict for manual dial calls or not.
Added hopper debug output to the campaign debug report.

git-svn-id: svn://192.168.202.10@3331 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-24 05:24:25 +00:00
mattf dcd0d22494 Fix for time logging inserts/updates to database for AST_update_AMI2.pl script.
git-svn-id: svn://192.168.202.10@3330 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-20 02:24:28 +00:00
mattf 6c201ebafd Fix for blank page after certain updates submitted to modify lead page
git-svn-id: svn://192.168.202.10@3329 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-19 22:26:23 +00:00
mattf 50f0affa3d Fix for issue #1245
git-svn-id: svn://192.168.202.10@3328 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-19 17:31:22 +00:00
mattf 63e7e6c245 Better compatibility with non-latin data input in agent screen and main admin web pages
Translation bug fixed in list merge script, Issue #1236

git-svn-id: svn://192.168.202.10@3327 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-19 14:37:16 +00:00
mattf f080a18588 Allow inclusion of Real-Time report in custom reports
git-svn-id: svn://192.168.202.10@3326 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-14 11:42:03 +00:00
mattf 5fe6549ba5 Added server_ip information and extra inbound call information to extended log view in admin_modify_lead.php page
git-svn-id: svn://192.168.202.10@3325 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-13 14:20:45 +00:00
mattf 769d7616b3 Added delete_did option to update_did function, Issue #1242
git-svn-id: svn://192.168.202.10@3324 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-13 12:57:19 +00:00
mattf 28258bed5f Added Agent API function 'vm_message' allowing you to set the VM message to be played to a customer when the agent clicks on the VM button in the agent screen.
git-svn-id: svn://192.168.202.10@3323 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-13 03:16:47 +00:00
mattf ccf42d6c24 Added better QueueMetrics misconfiguration error handling to agent screen
git-svn-id: svn://192.168.202.10@3322 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-12 16:17:51 +00:00
mattf 8941605f69 Fix for side menu issue #1223
git-svn-id: svn://192.168.202.10@3321 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-12 15:19:35 +00:00
mattf 6d3ef26863 Fix for AGENT routing, check for availability, issue #1211
git-svn-id: svn://192.168.202.10@3320 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-12 15:09:16 +00:00
mattf 9a04537db3 Fix for AGENTDIRECT selected in-groups in agent screen issue #1241
git-svn-id: svn://192.168.202.10@3319 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-12 02:44:56 +00:00
mattf e40ea84746 Fix for side menu issue #1233
git-svn-id: svn://192.168.202.10@3318 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-12 01:05:36 +00:00
mattf 2ac096f1bd Fix for CID Groups permissions issue #1234
git-svn-id: svn://192.168.202.10@3317 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-11 23:26:09 +00:00
mattf 94bfadae86 Translation issue fix, Issue #1231
git-svn-id: svn://192.168.202.10@3316 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-11 21:30:50 +00:00
mattf 9bfad138aa Fix for Issue #1230
git-svn-id: svn://192.168.202.10@3315 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-11 21:24:55 +00:00
mattf 0ff02d9165 Added Campaign setting for Hopper Drop-Run triggering. Forcing the one-time hopper insertion of DROP status leads instead of standard hopper loading.
git-svn-id: svn://192.168.202.10@3314 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-11 20:16:00 +00:00
mattf efa3b3796a Added caching of parked call stats
Added display of parked call stats, SLA stats and LIMITED report type to real-time report
Added optional rolling of park_log to archive perl script

git-svn-id: svn://192.168.202.10@3313 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-08 17:40:58 +00:00
mattf da3f5c2452 Fix for issue with populate_lead_source menu in admin.php
git-svn-id: svn://192.168.202.10@3312 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-07 04:26:52 +00:00
mattf 64d46c98b0 Added EXITEMPTY and CALLSTATUS queue_log entry for NANQUE calls
git-svn-id: svn://192.168.202.10@3311 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-07 03:03:07 +00:00
mattf dae079684d Added campaign_id option to agent_stats_export function in Non-Agent API
git-svn-id: svn://192.168.202.10@3310 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-06 22:04:03 +00:00
mattf 91bfd5155d Added No-Agent No-Queue Delay option for in-groups
git-svn-id: svn://192.168.202.10@3309 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-02 04:52:56 +00:00
mattf 495abc2ad6 Changed 2 new admin pages to allow access for level 8 users
git-svn-id: svn://192.168.202.10@3308 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-30 04:08:02 +00:00
mattf 3ee69f75ab Fix for LIVE call issue in top_panel
Fix for short CIDnumber issue in inbound calltime check AGI
Fix for AGENTDIRECT issue in ALL inbound AGI

git-svn-id: svn://192.168.202.10@3307 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-27 03:37:01 +00:00
mattf 1e918cb15e Fix for pause max codes exceptions issue when pausing more than once in the same pause session
Added the force_agent_logout.php admin page

git-svn-id: svn://192.168.202.10@3306 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-26 05:45:47 +00:00
mattf 0d1ac92750 Added reset_agent_pass.php page
git-svn-id: svn://192.168.202.10@3305 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-23 06:14:58 +00:00
mattf 4fc48d259d Added force change password feature functionality for the agent screen
git-svn-id: svn://192.168.202.10@3304 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-12 20:44:39 +00:00
mattf 97586986dd Fix for admin menu items display in some non admin.php admin pages
git-svn-id: svn://192.168.202.10@3303 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-07 20:00:37 +00:00