Commit Graph
915 Commits
Author SHA1 Message Date
mikec fa470de78c Script to test outbound calling
git-svn-id: svn://192.168.202.10@915 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 15:16:38 +00:00
mattf 0da57666ae changed example conf files to UNIX file format
git-svn-id: svn://192.168.202.10@914 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 14:28:17 +00:00
mattf e837c87bf4 fixed issue with default-alt-dial option in vicidial.php
git-svn-id: svn://192.168.202.10@913 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 08:44:30 +00:00
mattf f3f61f1715 added status time stats to VDAD and CLOSER reports
added default-alt-dial option to vicidial.php

git-svn-id: svn://192.168.202.10@912 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 07:58:15 +00:00
mattf ec5c9c483f some minor database changes
changes to vicidial.php and helper apps to link recording_log entries to vicidial_log and vicidial_closer_log entries.

git-svn-id: svn://192.168.202.10@911 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-08 03:42:00 +00:00
mattf ea1d3ff16d fixes for timeclock_report.php
git-svn-id: svn://192.168.202.10@910 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-07 11:57:14 +00:00
mattf 35f3be9f6d translation fixes in vicidial.php
git-svn-id: svn://192.168.202.10@909 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-06 09:50:03 +00:00
mattf 6b9ad736db fixed manual dial no-leads in hopper issue in 204 vicidial.php
fixed default gmt_offset in ALL_inbound AGI script

git-svn-id: svn://192.168.202.10@908 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-05 08:16:30 +00:00
mattf eb10c091de fixed manual dial no-hopper-leads bug in vicidial.php
added DEAD status to timeonVDADall script for agents INCALL with no actual call

git-svn-id: svn://192.168.202.10@907 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-04 10:09:02 +00:00
mattf 9c06497bd1 moved the seconds field in vicidial.php
added API functions for hangup and dispo to agent interface
added campaign option for queue calls waiting count

git-svn-id: svn://192.168.202.10@906 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-04 03:02:50 +00:00
mattf 04cb5033db fixed queue_log bug
added alter customer phone number and user override options to vdc and admin

git-svn-id: svn://192.168.202.10@905 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-03 09:14:32 +00:00
mattf 1b72c55da5 finished timeclock_edit.php script
basic functionality of timeclock features are done

git-svn-id: svn://192.168.202.10@904 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 17:28:37 +00:00
mattf 716ea4f1df added ability to edit main phone_number in the admin_modify_lead page
git-svn-id: svn://192.168.202.10@903 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 13:04:29 +00:00
mattf bbe027c200 more work on timeclock edit page
fixed display bug in timeonVDADall report
added queue_log logging to manual dial and inbound calling

git-svn-id: svn://192.168.202.10@902 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 02:52:49 +00:00
mattf 97564ba15c fixed multi-lingual versions bugs with reserved words PAUSE and STATUS
git-svn-id: svn://192.168.202.10@901 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-29 14:43:01 +00:00
mattf e227d6760c fixed bug in vicidial.php manual dial that did not populate source_id
changed campaign_cid to VARCHAR(20) in Trunk

git-svn-id: svn://192.168.202.10@900 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-28 06:56:36 +00:00
mattf be020c088e fixed admin_search_lead to allow for more than 10 digit phone numbers
added web_form_forward.php script to help with forwarding agents to other pages with custom variables

git-svn-id: svn://192.168.202.10@899 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-26 15:23:16 +00:00
frankw a553b65120 updated to get more things from current places
git-svn-id: svn://192.168.202.10@898 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-26 09:23:33 +00:00
frankw bb1efa02b5 Detailed Hardware Specification
git-svn-id: svn://192.168.202.10@897 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-26 09:20:56 +00:00
mikec 141af0222f Fixed bug in the check of the Server IP
git-svn-id: svn://192.168.202.10@896 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-25 14:20:24 +00:00
mattf 145f693b52 added timeclock_edit script
added date and phone number format definitions to admin.php/vicidial.php and DB

git-svn-id: svn://192.168.202.10@895 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-25 07:18:20 +00:00
mikec abba43bcc0 Updated to include Matt's recent changes to the regular FastAGI_log.pl
git-svn-id: svn://192.168.202.10@894 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-20 14:58:20 +00:00
mattf 8479ef9f94 added DISPO status to timeonVDADall report
fixed VDAD stats Human Answered calculations
timeclock report calculations fixed for same day numbers

git-svn-id: svn://192.168.202.10@893 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-20 04:40:20 +00:00
mikec 5f49414ff2 Added a bash script to convert latin1 databases to utf8
git-svn-id: svn://192.168.202.10@892 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-19 14:45:42 +00:00
mikec 36b6c80ecf Added line for ParceExcel cpan module fix.
git-svn-id: svn://192.168.202.10@891 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-18 15:13:02 +00:00
mattf 83ba412515 added without-logs option to ADMIN_backup script for database dump
added multi-dnc submit to admin.php
added more debug output to AST_VDhopper script

git-svn-id: svn://192.168.202.10@890 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-11 10:31:22 +00:00
mattf f0cf33c605 minor bug fixed in ADMIN_timeclock_auto_logout.pl update
git-svn-id: svn://192.168.202.10@889 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-04 11:35:15 +00:00
mattf fe85f88747 add calls in queue display to vicidial.php in branch 2.0.4
reduce delays in dialing and actions sending scripts

git-svn-id: svn://192.168.202.10@888 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-04 08:05:43 +00:00
mattf 4d6fc32df1 added timeclock_status.php page for user_group status of timeclock and vicidial logins for users
git-svn-id: svn://192.168.202.10@887 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-03 19:21:29 +00:00
mattf 1e53aae2d6 added user-group timeclock status report
fixed bug in timeclock.php script

git-svn-id: svn://192.168.202.10@886 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-02 10:48:58 +00:00
mattf dac57f3007 Added ADMIN_timeclock auto logout script
git-svn-id: svn://192.168.202.10@885 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-29 07:28:35 +00:00
mattf 7f2ec25714 added user timeclock_report.php script
fixed bugs in service level report

git-svn-id: svn://192.168.202.10@884 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-29 07:21:57 +00:00
mattf 7fb765845d refinements to the Survey functions of the ALL_outbound AGI script
git-svn-id: svn://192.168.202.10@883 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-28 23:20:25 +00:00
mattf 1fca1c501e Added ALL_outbound survey configuration through admin.php
added timeclock log alteration permissions to vicidial_users
added logging table for admin

git-svn-id: svn://192.168.202.10@882 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-28 20:15:04 +00:00
mattf fded634f3e small bug fixes and updates
git-svn-id: svn://192.168.202.10@881 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-27 09:52:10 +00:00
mattf bb74f846fd added timeclock auto-logout script and associated changes to admin.php/install.pl/update_server_ip/timeclock.php scripts and the database
git-svn-id: svn://192.168.202.10@880 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-26 18:10:21 +00:00
mattf 39e8c8a507 added vicidial_timeclock_audit_log for a non-editable log
fixed database inconsistencies in files.

git-svn-id: svn://192.168.202.10@879 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-26 04:10:08 +00:00
mattf 687bfcf6e0 moving depricated VDADtransfer TEST and BROADCAST AGI scripts to extras/old_agi
git-svn-id: svn://192.168.202.10@878 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-25 15:48:48 +00:00
mattf ad44e20ea5 moving depricated VDADtransfer TEST and BROADCAST AGI scripts to extras/old_agi
git-svn-id: svn://192.168.202.10@877 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-25 15:48:26 +00:00
mattf ac96b78a6a database changes for last commit
git-svn-id: svn://192.168.202.10@876 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-25 15:25:04 +00:00
mattf 7bd7c4625c Added agi-VDAD_inbound_calltime_check.agi script which gives the ability to have inbound IVR calls(before they have gotten to an in-group[queue]) to be in the vicidial_auto_calls table under the IVR status. Also gives the ability to use a calltime scheme for calls not yet in an in-group
Changes to AST_VDauto_dial.pl and FastAGI_log.pl scripts to accomodate the new IVR status in the vicidial_auto_calls table.
Added a doc(Inbound_VDAC_IVR.txt) to explain this feature and give an example

git-svn-id: svn://192.168.202.10@875 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-25 15:24:01 +00:00
mattf 9f7772f3f7 changed vicidial_timeclock_log table and associated code to allow for easier inter-operability and tracking.
git-svn-id: svn://192.168.202.10@874 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-24 06:36:20 +00:00
mattf 95b3a5ffc2 added vicidial timeclock data to the user_stats.php page
git-svn-id: svn://192.168.202.10@873 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-24 00:21:54 +00:00
mattf 0034eebba1 Added timeclock.php for user timeclock logging in and out and linked to it from vicidial.php/admin.php/welcome.php
Added vicidial_redirect.php for easy redirection of bookmarked vicidial.php phone login links
Fixed bug in service level report

git-svn-id: svn://192.168.202.10@872 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-23 20:52:14 +00:00
mikec c66d4566ea added documentation for the new ALL_outbound agi into the dialplan.
git-svn-id: svn://192.168.202.10@871 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-23 15:31:58 +00:00
mattf 256eeaa464 Added Not Interested status option to ALL_outbound AGI script when doing SURVEY
git-svn-id: svn://192.168.202.10@870 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-23 13:35:51 +00:00
mattf b686006112 added SURVEY script functionality to ALL_outbound script
added posttime update to ALL_inbound script to prevent timeouts on playing of hold message
added calls-in-queue display to agent vicidial.php screen

git-svn-id: svn://192.168.202.10@869 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-20 09:01:03 +00:00
mattf 27b05be41c Fixed display bugs and calculation bugs in CLOSER service level report
git-svn-id: svn://192.168.202.10@868 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-19 13:18:15 +00:00
mattf 04f374b7ab major rewrite of the CLOSER/INBOUND service level report for speed/efficiency/flexibility and now capable of shifts across midnight.
git-svn-id: svn://192.168.202.10@867 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-19 09:51:57 +00:00
mattf 40777dac71 several enhancements to the modify_lead script
git-svn-id: svn://192.168.202.10@866 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-16 15:53:08 +00:00