Commit Graph
954 Commits
Author SHA1 Message Date
frankw fc3beb6ce4 audio conversion tools scripts for sounds and music on hold files
git-svn-id: svn://192.168.202.10@954 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-18 09:23:46 +00:00
frankw 0b29642e2e Sample config for 4 PRI Card with E1 lines in Europe
git-svn-id: svn://192.168.202.10@953 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-18 09:17:37 +00:00
mattf 9e16ac304e Fixed vicidial_list inserts in first_server_install.sql
git-svn-id: svn://192.168.202.10@952 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-17 11:27:16 +00:00
mattf 47d7b3647c rewrote leave-3way call functionality in vicidial.php for external calls
added more conferences and made some changes to the default extensions.conf files

git-svn-id: svn://192.168.202.10@951 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-15 22:01:26 +00:00
mattf 8505c2901e updated docs and example conf files
git-svn-id: svn://192.168.202.10@950 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-10 06:20:02 +00:00
mattf d707c2d366 Added optional dialplan entries to sample extensions.conf to play a not-in-service message for invalid phone numbers that cannot be dialing in North America
git-svn-id: svn://192.168.202.10@949 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-10 06:17:48 +00:00
mattf 30d6485a76 added campaign-specific DNC feature, affected 11 scripts
updated docs for new versions

git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-10 05:26:13 +00:00
mikec 47ec8c3e3a Fixed bug that on systems where mysql root user has a password the mysqldump would not work
Fixed bug that on systems that do not use rc.local the backup of the other conf files would fail


git-svn-id: svn://192.168.202.10@947 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-08 18:52:59 +00:00
mattf 83f2b5aa45 added hard-coded vicidial.php option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns
git-svn-id: svn://192.168.202.10@946 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-02 11:15:54 +00:00
mattf 9b6c7e62da added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns
added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader

git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-02 11:10:33 +00:00
mattf 6a819d238d fixed issue in AGI ALL inbound script where hold prompt would not be played
git-svn-id: svn://192.168.202.10@944 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-21 05:35:05 +00:00
mattf e11dad4e24 fixed issue in AGI ALL inbound script where hold prompt would not be played
git-svn-id: svn://192.168.202.10@943 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-21 05:34:45 +00:00
mattf 5980b8de38 LANG_www builds for 2.0.4.1rc4 release
git-svn-id: svn://192.168.202.10@942 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-14 06:38:53 +00:00
mattf ae38a174f8 set branch 2.0.4 for 2.0.4.1rc4 release
git-svn-id: svn://192.168.202.10@941 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-14 04:19:17 +00:00
mattf b64d1261ce fix bug in VICIDIAL_IN_new_leads_file.pl
git-svn-id: svn://192.168.202.10@940 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-13 05:52:10 +00:00
mattf 47c65b78a6 fix bug in VICIDIAL_IN_new_leads_file.pl
git-svn-id: svn://192.168.202.10@939 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-13 05:51:51 +00:00
mattf 68de5c680b Added sale and dead lead fields to status categories and admin.php
git-svn-id: svn://192.168.202.10@938 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-10 03:17:10 +00:00
mattf d5ba2d8b8f fixed improper filenames in SuSE directory
git-svn-id: svn://192.168.202.10@937 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-10 02:43:51 +00:00
mikec 6374293a26 git-svn-id: svn://192.168.202.10@936 3d104415-ff17-0410-8863-d5cf3c621b8a 2008-08-10 01:20:02 +00:00
mikec 9c3540afad git-svn-id: svn://192.168.202.10@935 3d104415-ff17-0410-8863-d5cf3c621b8a 2008-08-10 01:19:52 +00:00
mikec 1007462008 git-svn-id: svn://192.168.202.10@934 3d104415-ff17-0410-8863-d5cf3c621b8a 2008-08-10 01:19:41 +00:00
mattf 1b3f3604c4 vdc_db_query.php commented out debug recording logfile
git-svn-id: svn://192.168.202.10@933 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-07 07:04:55 +00:00
mattf c9c3c0f851 in branch and trunk changed admin_modify_lead.php comments field to TEXTAREA
in trunk fixed recording_log vicidial_id logging issues in vicidial.php/manager_send.php/vdc_db_query.php

git-svn-id: svn://192.168.202.10@932 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-07 07:02:57 +00:00
mattf 0ceb204008 bug fix for all audio handling scripts
logging fix for ALL_inbound/_outbound and vdc_db_query.php scripts for specific situations on blended call handling systems

git-svn-id: svn://192.168.202.10@931 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-04 23:14:42 +00:00
mattf 60abdae402 optimized all AST_CRON_audio handling scripts to be more efficient
added new minicsv file format for CLI lead loader script
in trunk, added new non-agent API script(add a new lead)

git-svn-id: svn://192.168.202.10@930 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-01 04:52:26 +00:00
mattf d61908ad1a change in VDAD and CLOSER stats pages to custom category status, not including UNDEFINED
git-svn-id: svn://192.168.202.10@929 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-24 04:18:55 +00:00
mattf b9e4b3ed47 fixed single-quote bug in comments in vdc_db_query.php
fixed manual dial hopper priority bug in vdc_db_query.php

git-svn-id: svn://192.168.202.10@928 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-23 02:49:46 +00:00
mattf d96999a37c added status categories information to the VDADstats and CLOSERstats reports
git-svn-id: svn://192.168.202.10@927 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-23 02:00:37 +00:00
mattf 3aa29d8cce changed recording extension in vicidial.php
IMPORTANT! add 58600XXX to your dialplan, see extensions.conf.sample for info
added new QC-related fields to admin.php
added new QC_gather_records.pl script
made several changes to the QC_process doc
fixed ALL_inbound AGI voicemail bug

git-svn-id: svn://192.168.202.10@926 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-22 22:54:17 +00:00
mattf 871a20b7ea fixed display bug in vicidial.php and voicemail call routing bug in ALL_inbound AGI
git-svn-id: svn://192.168.202.10@925 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-22 21:45:07 +00:00
mattf fff9074b6c added lead recycle limit counts to admin.php
set 2.0.4 branch to RC3 release

git-svn-id: svn://192.168.202.10@924 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-16 03:56:39 +00:00
mattf 96c9b0e445 documentation and example file updates
git-svn-id: svn://192.168.202.10@923 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-15 03:56:54 +00:00
mattf 5baae5c37c bug fixes and tweaks for new Lead Recycling method
git-svn-id: svn://192.168.202.10@922 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-13 22:02:40 +00:00
mattf 8c01f7b658 added last_local_call_time field to vicidial_list table. This change affected many scripts from the hopper loaders to the lead loaders to the vdc_db_query.php agent-side script. A script was created to populate this field from the logs: VICIDIAL_last_local_call_time_UPDATE.pl
git-svn-id: svn://192.168.202.10@921 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-13 15:45:22 +00:00
mattf bfa7866277 fixed bug in agent_performance_detail report, time display
git-svn-id: svn://192.168.202.10@920 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-13 00:11:07 +00:00
mattf 4693785dda added default manual dial campaign list, database changes
git-svn-id: svn://192.168.202.10@919 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-11 07:59:10 +00:00
mattf b0c34c7563 fixed vicidial.php bug when alt-dialing and clicking on the hangup button at the right time overwrites alt dial links. Shows most on high-latency web connections
git-svn-id: svn://192.168.202.10@918 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-10 05:36:59 +00:00
mattf 95210ec312 update to admin_search_lead.php page to search by user, list_id and/or status
git-svn-id: svn://192.168.202.10@917 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-10 04:51:44 +00:00
mikec 5899a25e1a Fixed the example
git-svn-id: svn://192.168.202.10@916 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 16:03:32 +00:00
mikec fa470de78c Script to test outbound calling
git-svn-id: svn://192.168.202.10@915 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 15:16:38 +00:00
mattf 0da57666ae changed example conf files to UNIX file format
git-svn-id: svn://192.168.202.10@914 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 14:28:17 +00:00
mattf e837c87bf4 fixed issue with default-alt-dial option in vicidial.php
git-svn-id: svn://192.168.202.10@913 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 08:44:30 +00:00
mattf f3f61f1715 added status time stats to VDAD and CLOSER reports
added default-alt-dial option to vicidial.php

git-svn-id: svn://192.168.202.10@912 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 07:58:15 +00:00
mattf ec5c9c483f some minor database changes
changes to vicidial.php and helper apps to link recording_log entries to vicidial_log and vicidial_closer_log entries.

git-svn-id: svn://192.168.202.10@911 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-08 03:42:00 +00:00
mattf ea1d3ff16d fixes for timeclock_report.php
git-svn-id: svn://192.168.202.10@910 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-07 11:57:14 +00:00
mattf 35f3be9f6d translation fixes in vicidial.php
git-svn-id: svn://192.168.202.10@909 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-06 09:50:03 +00:00
mattf 6b9ad736db fixed manual dial no-leads in hopper issue in 204 vicidial.php
fixed default gmt_offset in ALL_inbound AGI script

git-svn-id: svn://192.168.202.10@908 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-05 08:16:30 +00:00
mattf eb10c091de fixed manual dial no-hopper-leads bug in vicidial.php
added DEAD status to timeonVDADall script for agents INCALL with no actual call

git-svn-id: svn://192.168.202.10@907 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-04 10:09:02 +00:00
mattf 9c06497bd1 moved the seconds field in vicidial.php
added API functions for hangup and dispo to agent interface
added campaign option for queue calls waiting count

git-svn-id: svn://192.168.202.10@906 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-04 03:02:50 +00:00
mattf 04cb5033db fixed queue_log bug
added alter customer phone number and user override options to vdc and admin

git-svn-id: svn://192.168.202.10@905 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-03 09:14:32 +00:00