106 Commits
Author SHA1 Message Date
mattf 09c4284e1b Added several security changes to the admin interface, including freezing a user's account for 15 minutes after 10 failed login attempts.
Added 3 new reports to the admin interface: url log, lagged log and user group login reports
Added new AST_phone_update.pl --agent-lookup flag to allow for logging of the IP address of the agent's SIP or IAX phone connection. Can be enabled as a crontab entry to perform the lookups on each asterisk server.

git-svn-id: svn://192.168.202.10@1997 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-02 06:00:53 +00:00
mattf 92368ed85c doc updates for new callback duplicate check feature
git-svn-id: svn://192.168.202.10@1962 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-04-15 03:51:41 +00:00
mattf f837429e6a Added inbound email queue to agent support
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 04:28:32 +00:00
mattf 88e3a7d18c Changed auto-alt-dial multi-lead processing to use server max recording time value for time in AST_VDauto_dial.pl script
Changed the AST_flush_DBqueue.pl script to only need to run from one server in a cluster
Fixed an issue on some systems with MANUAL dial method hotkey usage in vicidial.php
Changed non-agent-api agent stats export function to use case-insensitive user IDs and include all pauses
update docs
some small formatting changes and bug fixes

git-svn-id: svn://192.168.202.10@1803 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-04 17:38:42 +00:00
mattf 43a00d3c74 small documentation changes
git-svn-id: svn://192.168.202.10@1802 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-03 11:26:29 +00:00
mattf a9aaf9025d Added Carrier Log and Hangup Reason reports to Admin Utilities screen
Added Lead Loading File Templates
Added "--daily" option to the ADMIN_archive_log_tables.pl script allowing
	for the call_log and vicidial_log_extended tables to be archived every
	night and only keep the last 24-hours of logs in the active table.
Fixed Hopper call count limit bug

git-svn-id: svn://192.168.202.10@1800 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-03 02:20:33 +00:00
mattf 1a1d5ca558 Added vdc_script_dispo_example.php script which can be customized to require specific fields be filled in before submitting
Some docs updates
Some vicidial.php agent screen formatting changes

git-svn-id: svn://192.168.202.10@1598 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-09 02:40:38 +00:00
mattf 0d06d15d5f Added did_id, did_extension, did_pattern and did_description as webform and script variables in the agent screen.
Added "CallCard Search" as a report in the reports screen, level 7 users can now search-only the CallCards
Added PIN number search to CallCard Admin
Fixed issue with AA status auto-alt-dialing

git-svn-id: svn://192.168.202.10@1505 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-24 01:34:50 +00:00
mattf 0d3cd1ad44 changed vicidial_auto_calls table to MEMORY table and added memory unused reset nightly in ADMIN_keepalive_ALL.pl script
git-svn-id: svn://192.168.202.10@1465 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-07-04 02:05:41 +00:00
mattf de21f6cbd8 deactivated the SO agent search option, replaced it with LO
Changed "After hours", "No agent no queue" and "drop timeout reached" DROPs to use AFTHRS/NANQUE/TIMEOT statuses respectively
Added an option to record calls that enter through a DID until they end or enter an in-group queue
Added ability to have AGENTDIRECT calls that drop go to user's defined voicemail box

git-svn-id: svn://192.168.202.10@1314 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-24 03:17:14 +00:00
mattf 084849e255 updated language builds
git-svn-id: svn://192.168.202.10@1295 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-08 02:58:21 +00:00
mattf b090113903 Added three more transfer-conference number-to-dial presets, and ListID override options
Added Dispo Call URL, allows back-end call to a web page or URL when agent dispos a call
Added log rolling archive script to automatically move logs into archive tables monthly

git-svn-id: svn://192.168.202.10@1291 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-04 06:51:18 +00:00
mattf 878f15f431 Various formatting fixes
Added more logging to emergency agent logout processes
changed start_asterisk_boot.pl script to launch unique astshell screen sessions

git-svn-id: svn://192.168.202.10@1275 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-11 01:59:57 +00:00
mattf cfe2c3ad44 Changed iax secret for servers to be defined in web interface.
***see UPGRADE doc for important changes you need to make***
Fixed AGENTDIRECT no-agent-no-queue bug

git-svn-id: svn://192.168.202.10@1266 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-25 14:24:22 +00:00
mattf aa91ff4fd0 Added queue_log DID and IVR logging entries for QueueMetrics
git-svn-id: svn://192.168.202.10@1262 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-23 04:56:33 +00:00
mattf 3969a93db3 Added fields to call export
limited called count to 100 in list display

git-svn-id: svn://192.168.202.10@1261 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-21 08:47:54 +00:00
mattf b471e8df0c Added auto-kill to adapt script to facilitate cleaner clearing of daily stats
Added QM ABANDON call clearing in queue_log to agent log cleanup script
Fixed bug in conf_exten_check.php

git-svn-id: svn://192.168.202.10@1260 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-15 15:26:06 +00:00
mattf bda5c4362b Updated install documentation
Changed default server version to asterisk_version='1.4.21.2'

git-svn-id: svn://192.168.202.10@1171 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-06-28 22:07:02 +00:00
mattf 0a52f10d07 update of docs
release of 2.0.5

git-svn-id: svn://192.168.202.10@1092 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-04-03 04:39:28 +00:00
mattf c04b5444b6 many docs updates, removing of older files
git-svn-id: svn://192.168.202.10@1075 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-15 15:14:39 +00:00
mattf 531ce4daa8 updated docs
added email option to AST_VDsales_export and other report generating perl scripts

git-svn-id: svn://192.168.202.10@1029 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-09 09:59:34 +00:00
mattf d51d233d73 Added another level of timeclock checking to vicidial.php
updated docs

git-svn-id: svn://192.168.202.10@1008 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-17 00:20:11 +00:00
mattf ef8a9fe445 more changes to vicidial reports
git-svn-id: svn://192.168.202.10@1001 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-10 05:00:27 +00:00
mattf 87c012775d added many new report features to realtime and closer/ivr reports including inbound-only realtime report
git-svn-id: svn://192.168.202.10@1000 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-09 05:35:10 +00:00
mattf a80a2734f6 fixes for database deadlocks added to vicidial agent interface scripts
added mysql logging to AGI VDAD scripts

git-svn-id: svn://192.168.202.10@996 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-05 09:53:23 +00:00
frankw aed334ae5e Added MySql connect_timeout.
Default is 5 sec and can make major problems on loaded systems...

git-svn-id: svn://192.168.202.10@966 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-11 22:43:43 +00:00
mattf 52cc41ffe2 documentation updates
meetme.conf same number of conferences as in database
timeonVDADall script bug fix for remote agents

git-svn-id: svn://192.168.202.10@961 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-11 08:26:17 +00:00
mattf b61ea16361 added many new inbound groups options including place-in-line and estimated hold time
added DID call routing features from web interface
docs updates and example conf files updates

git-svn-id: svn://192.168.202.10@957 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-07 09:34:41 +00:00
mattf 3900544b99 added campaign-specific DNC feature, affected 11 scripts
updated docs for new versions

git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-10 05:26:13 +00:00
mattf 6f106c8702 more work on timeclock edit page
fixed display bug in timeonVDADall report
added queue_log logging to manual dial and inbound calling

git-svn-id: svn://192.168.202.10@902 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 02:52:49 +00:00
mattf ff5360862e added new closer/inbound service level report
started work on timeclock feature, added auto-generate UserIDs and shifts to admin.php

git-svn-id: svn://192.168.202.10@864 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-16 09:25:09 +00:00
mattf 641fe3ab5c Added phone login to timeonVDAD reports
Added toggled sorting columns for timeonVDADall report
updated BASE INSTALL doc and vicidial.php comments

git-svn-id: svn://192.168.202.10@843 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-22 07:07:48 +00:00
mattf 704702bfa9 updated docs
changed manager send scripts to add more logging and send more commands per second

git-svn-id: svn://192.168.202.10@842 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-18 14:16:19 +00:00
mattf 4d30c68e94 Several updates to documentation as well as update to meetme.conf for more conferences
git-svn-id: svn://192.168.202.10@826 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-08 11:53:58 +00:00
mattf 9ef6698889 docs update
git-svn-id: svn://192.168.202.10@823 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-02 08:30:59 +00:00
mattf d060d717ba bug fix for agi-VDAD_ALL_inbound.agi for fewest calls
bug fixes for manual dial transfers to closer

git-svn-id: svn://192.168.202.10@821 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-02 05:46:22 +00:00
mattf 725d2a7839 updated docs
added performance tuning extensions to default extensions.conf files

git-svn-id: svn://192.168.202.10@819 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-31 09:43:38 +00:00
mattf 6aa006e898 fixed bug in vicidial.php/vdc_db_query on VDAD calls
added fcstats.php fronter/closer stats for in-groups

git-svn-id: svn://192.168.202.10@816 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-28 15:57:41 +00:00
mattf 13d8627467 added "quiet" class to musiconhold and documentation.
docs now show how to make MoH files at half volume

git-svn-id: svn://192.168.202.10@811 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-25 01:53:15 +00:00
mattf 07eff607b4 updated docs and ADMIN_backup.pl script
git-svn-id: svn://192.168.202.10@797 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-17 20:14:30 +00:00
mattf 14a643763b bug fixes for install.pl and AST_VDhopper.pl
optimized sample extensions.conf files
Added VICIHELP direct dial-in to iax.conf and extensions.conf files

git-svn-id: svn://192.168.202.10@794 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-14 06:52:09 +00:00
mattf 4fcf7dfdcf Added new AST_CRON_audio... scripts to handle mixing/compressing/ftping of audio recordings
git-svn-id: svn://192.168.202.10@787 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-03 05:30:22 +00:00
mattf 65f86c9490 Fixed bugs in FastAGIlog script
added new report scripts
updated documentation
changed active agent display time in timeonVDADall from 30 minutes to 360 minutes
Changed all uniqueid fields in database to VARCHAR(20)

git-svn-id: svn://192.168.202.10@782 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-02-24 08:48:40 +00:00
mattf 83d98e97ac Several bug fixes for remote agents,CLI lead loading, vdc_db_query
docs updated

git-svn-id: svn://192.168.202.10@775 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-02-08 13:40:05 +00:00
mattf 9de4a959fb added option for install.pl to build entries for phones --build_phones_conf
updated docs

git-svn-id: svn://192.168.202.10@772 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-01-22 09:10:51 +00:00
mattf df9149c49e added ability for agents to change in-groups in CLOSER-type campaigns without logging out
updated docs
started work on adding a QC feature to the admin.php script

git-svn-id: svn://192.168.202.10@770 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-01-17 09:38:18 +00:00
mattf f83b030d7e documentation updates
flag for release 2.0.4

git-svn-id: svn://192.168.202.10@742 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-12-03 05:57:47 +00:00
mattf 86a1c29a91 SQL bug fixed in AST_manager_listen.php
callbacks count and list bug fixed in vicidial.php and vdc_db_query.php
Documentation updates

git-svn-id: svn://192.168.202.10@737 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-30 09:12:04 +00:00
mattf 76e5d3e318 documentation updates
sample Asterisk 1.4 conf file updates
updated AMD processing to work with Asteirsk 1.4

git-svn-id: svn://192.168.202.10@722 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-18 08:30:07 +00:00
mattf 6137e53b1c depricated the old agi-VDAD_closer scripts, moved them to extras/old_agi/ directory
git-svn-id: svn://192.168.202.10@719 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-16 14:30:31 +00:00