Commit Graph
116 Commits
Author SHA1 Message Date
mattf 01ebe3400f added SURVEY script functionality to ALL_outbound script
added posttime update to ALL_inbound script to prevent timeouts on playing of hold message
added calls-in-queue display to agent vicidial.php screen

git-svn-id: svn://192.168.202.10@869 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-20 09:01:03 +00:00
mattf ff5360862e added new closer/inbound service level report
started work on timeclock feature, added auto-generate UserIDs and shifts to admin.php

git-svn-id: svn://192.168.202.10@864 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-16 09:25:09 +00:00
frankw 86b70f0ab3 gsm compression bad sound quality due to problems with optimization. asterisk patches to include when using gsm with vicidial.
git-svn-id: svn://192.168.202.10@861 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-14 07:05:22 +00:00
frankw b067e6b239 fixed some typos
git-svn-id: svn://192.168.202.10@860 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-13 18:29:33 +00:00
mattf bd50fa82c7 added phones_alias feature to allow for an alias to a group of phones entries for easier phone-login-load-balancing
Updated install docs to use Apache 2.2.8 and PHP 5.2.6
Update to Closer report

git-svn-id: svn://192.168.202.10@852 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-06 13:15:43 +00:00
mattf 62b3b7fe8e added after hours transfer group to in-groups
added collection of hangup reason for in/out calls into vicidial_log and vicidial_closer_log as well as display of those values in stats pages

git-svn-id: svn://192.168.202.10@851 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-01 09:19:15 +00:00
mattf 023b83fec4 made several changes to UTF8 compatibility for internationalization.
better importing/display of non-latin leads
rewriting of UTF8 database commands for scripts
updating of docs
building of language builds for 2.0.4 branch
addition of vicidial_it Italian Administration it_language_admin.txt and build

git-svn-id: svn://192.168.202.10@848 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-29 08:32:42 +00:00
mikec 32af9c8ff4 Created the viciagi.pm library and moved the agi functions out of vicidial.pm.
Updated the vicilib-testcode.pl to test both libraries.
Removed the GMT_USA_zip.txt and phone_codes_GMT.txt files as they are not downloaded from phonecodes.vicidial.com
Changed ADMIN_area_code_populate.pl so that it pulls the GMT_USA_zip.txt and phone_codes_GMT.txt files rom phonecodes.vicidial.com so we can update the data after a release incase area code data changes. This means that users do not need to update to the latest vicidial code to get changes to the area code data.


git-svn-id: svn://192.168.202.10@836 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-16 16:36:53 +00:00
mattf 3707e23a9d database changes for last round of SVN commits
git-svn-id: svn://192.168.202.10@835 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-16 16:13:58 +00:00
frankw a11eb4053c Fixed Problem where only worked right when restarted or stopped from same user session
git-svn-id: svn://192.168.202.10@829 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-10 20:45:24 +00:00
mattf 82e7cd2112 added first_server_install.sql to consolidate install SQL queries into simple sql file for execution
git-svn-id: svn://192.168.202.10@828 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-08 11:55:08 +00:00
mattf 13d8627467 added "quiet" class to musiconhold and documentation.
docs now show how to make MoH files at half volume

git-svn-id: svn://192.168.202.10@811 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-25 01:53:15 +00:00
frankw 3210b9b167 First Version of init.d startup script
tested on OpenSuSE 10.3 working

git-svn-id: svn://192.168.202.10@801 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-19 09:00:30 +00:00
mattf 55c25801d1 bug fix for agi-VDAD_ALL_outbound.agi
Added ability to override recording options of a campaign for individual in-groups
extensions.conf update

git-svn-id: svn://192.168.202.10@799 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-18 03:43:46 +00:00
mattf 05f54a769a database updates for qc changes in admin.php
git-svn-id: svn://192.168.202.10@798 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-17 20:16:30 +00:00
mattf 5d8689fd09 Added QC campaigns settings section to admin
git-svn-id: svn://192.168.202.10@789 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-11 06:58:38 +00:00
mattf 0ed954628e Added ability to send dropped calls into an inbound group at drop time
changed callbacks to allow for 5 minutes increments

git-svn-id: svn://192.168.202.10@786 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-02 08:07:04 +00:00
mattf 147fe706f1 added queue priority to in-groups and campaigns(admin.php, AST_VDauto_dial.pl, AST_timeonVDADall.php, agi-VDAD_ALL_inbound.agi)
updated UPGRADE doc

git-svn-id: svn://192.168.202.10@784 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-02-27 09:23:54 +00:00
mattf 65f86c9490 Fixed bugs in FastAGIlog script
added new report scripts
updated documentation
changed active agent display time in timeonVDADall from 30 minutes to 360 minutes
Changed all uniqueid fields in database to VARCHAR(20)

git-svn-id: svn://192.168.202.10@782 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-02-24 08:48:40 +00:00
mattf e162f35586 fix for server_updater table for AST_update.pl
addition of db_schema_version and display in admin.php

git-svn-id: svn://192.168.202.10@776 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-02-12 05:06:04 +00:00
mattf df9149c49e added ability for agents to change in-groups in CLOSER-type campaigns without logging out
updated docs
started work on adding a QC feature to the admin.php script

git-svn-id: svn://192.168.202.10@770 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-01-17 09:38:18 +00:00
mattf e8244afc4a changed relay_control to non-path
git-svn-id: svn://192.168.202.10@768 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-01-15 19:36:58 +00:00
mattf 3a4c2879e8 Added ip_relay scripts for port forwarding of IAX locally
git-svn-id: svn://192.168.202.10@767 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-01-15 19:27:51 +00:00
mattf 7ec46e11c4 added xfercallid link to vicidial_closer_log table
updated version and docs in trunk

git-svn-id: svn://192.168.202.10@758 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-01-03 18:05:50 +00:00
mattf fb62902ee9 changed kick-all-calls on logout option to first hangup agent in all cases in vdc_db_query.php
moved ugrade_2.0.5 to old and created new upgrade_2.0.5 file

git-svn-id: svn://192.168.202.10@757 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-12-28 17:07:03 +00:00
mattf f83b030d7e documentation updates
flag for release 2.0.4

git-svn-id: svn://192.168.202.10@742 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-12-03 05:57:47 +00:00
mattf 203c6a501d Added default_xfer_group to in-groups and campaigns
Added allowable transfer groups(xfer_groups) to campaign detail screen
Changed around the transfer section of the vicidial.php agent screen to work with default transfer groups as well as allowable transfer groups for a campaign and a pull-down menu for Local Closer. Internal Closer has been removed because it is no longer necessary.

git-svn-id: svn://192.168.202.10@730 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-25 23:04:37 +00:00
mattf 13827f2022 finished adding campaign_rank and fewest calls agent call routing
git-svn-id: svn://192.168.202.10@720 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-16 19:33:45 +00:00
mattf 6137e53b1c depricated the old agi-VDAD_closer scripts, moved them to extras/old_agi/ directory
git-svn-id: svn://192.168.202.10@719 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-16 14:30:31 +00:00
mattf 482ca5493c docs updates
added sample SIP and IAX phone extensions to extensions/iax/sip.conf
added sample SIP and IAX phones table inserts sql file

git-svn-id: svn://192.168.202.10@717 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-14 17:52:00 +00:00
mattf 354f7da9fc docs updates
fixed bug in MySQL create sql file

git-svn-id: svn://192.168.202.10@716 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-14 14:47:07 +00:00
mattf 1ce87cf3f0 added framework for outbound campaign call routing by agent rank or calls_today
added ability to copy the settings of a campaign to a new campaign

git-svn-id: svn://192.168.202.10@713 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-13 22:40:38 +00:00
mattf 549b05f7c5 added group rank and fewest calls options to next_agent_call for inbound_ALL agi and admin.php
git-svn-id: svn://192.168.202.10@706 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-04 04:43:04 +00:00
mattf 3132aa6219 added hopper priority
added default campaign manual dial list
added description of ASCII report generation scripts to SCRATCH INSTALL doc

git-svn-id: svn://192.168.202.10@700 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-31 05:14:39 +00:00
mattf 61af81e812 changed CLOSER-type to not require special campaign_id characters
added 5th and 6th new dial orders
added default list 999

git-svn-id: svn://192.168.202.10@696 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-30 02:20:31 +00:00
mattf a2fc6f5d21 added several new features to inbound groups such as agent alerts, custom music-on-hold per group, rankings for agents per inbound group and other options
git-svn-id: svn://192.168.202.10@689 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-22 17:47:00 +00:00
mattf fcf87b33a5 added monitorDONE path to install.pl script
added instruction to REQUIRED_APPS doc if upgrading to Asterisk 1.4
fixed bug in selectiveCID AGI script

git-svn-id: svn://192.168.202.10@688 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-12 16:58:56 +00:00
mattf e0b3eabca7 IVR recording script finished to beta, update in MySQL files
git-svn-id: svn://192.168.202.10@681 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-09-21 15:12:57 +00:00
mattf f4d1611863 added optional AGC agent transfer log functionality to log all calls going to an agent in a text log file on the web server in the agc directory. vdc_db_query.php, admin.php, database change to system_settings table
git-svn-id: svn://192.168.202.10@678 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-09-08 14:06:08 +00:00
mattf 0cc3086fbe Added instructions and patch for new meetme DTMF passthru function backported to Asterisk 1.2.23 from Asterisk 1.4 tree.
git-svn-id: svn://192.168.202.10@667 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-08-13 18:48:23 +00:00
mattf dc96f81f3c added option to use shorter enter and leave sounds for Asterisk
git-svn-id: svn://192.168.202.10@657 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-07-27 21:15:16 +00:00
mattf a744fcf79e added status category tally gathering to AST_VDadapt.pl
added status category tally display to the timeonVDADall display scripts
altered database schema to accomodate the tally of status categories

git-svn-id: svn://192.168.202.10@640 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-06-19 17:44:31 +00:00
mattf a99b22bde8 Added Status Categories allowing for grouping of statuses and campaign-statuses
Changed the System Statuses and Campaign Statuses screens to allow modification without deletion.
Added an IE-incompatibilities document

git-svn-id: svn://192.168.202.10@639 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-06-14 06:41:28 +00:00
mattf 822bcd9502 added sales export script: AST_VDsales_export.pl
minor fixes

git-svn-id: svn://192.168.202.10@637 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-06-11 19:50:30 +00:00
mattf 64b792483a minor bug fix to admin.php
addition of extras file to insert 24 channelbank phones table entries

git-svn-id: svn://192.168.202.10@635 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-06-06 22:09:57 +00:00
mattf 25ef0ca5fb minor doc updates
started adding list mixing admin interface

git-svn-id: svn://192.168.202.10@632 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-05-31 20:33:29 +00:00
mattf b623a20d31 added ability to modify the vicidial system statuses in admin.php
added human_answered field to vicidial_statuses and vicidial_campaign statuses
changed method for DROPs calculation in AST_VDadapt.pl
MODIFIED DATABASE, check the upgrade_2.0.4.sql file

git-svn-id: svn://192.168.202.10@630 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-05-30 19:34:27 +00:00
mattf 88dccdac75 added help for list mix to admin.php
git-svn-id: svn://192.168.202.10@629 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-05-29 20:52:58 +00:00
mattf 229eb4172e updated docs
Started reformatting campaigns to use submenus to break up options

git-svn-id: svn://192.168.202.10@617 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-05-16 21:46:50 +00:00
mattf e534f09b88 docs update and new OUTBOUND LIST ORDERING and MIXING concept doc
git-svn-id: svn://192.168.202.10@616 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-05-16 15:41:13 +00:00