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10f1655a148f32233d85bb3e69aae758183e7529
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Author SHA1 Message Date
mattf 10f1655a14 Added option to use NANPA prefix data to set time zone coding. Data file must be purchased from the VICIDIAL Group 
git-svn-id: svn://192.168.202.10@1040 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-29 18:33:54 +00:00
mattf c6bda976aa Added script to allow for batch synchronization between Vtiger 5.0.4 and VICIDIAL. 
Added script to allow for batch loading of leads into Vtiger
Several other Vtiger integration changes
see docs/VTIGER.txt for more info

git-svn-id: svn://192.168.202.10@1039 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-28 21:02:17 +00:00
mattf bcb667eef3 added click-to-dial to Vtiger integration 
added agent alert option to vicidial.php
some bug fixes and doc updates

git-svn-id: svn://192.168.202.10@1038 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-27 08:03:01 +00:00
mattf cb6d9a1099 Fixed rare issue of an auto call being placed outbound when in INBOUND_MAN dial method. AST_VDauto_dial.pl 
git-svn-id: svn://192.168.202.10@1037 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-24 13:50:45 +00:00
mattf 503dfe5013 added agent API functionality for pause/resume and dial a number 
added api log in database

git-svn-id: svn://192.168.202.10@1036 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-20 22:33:45 +00:00
mikec 5f77404afd fixed date string 
git-svn-id: svn://192.168.202.10@1035 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-20 21:45:52 +00:00
mattf 63bf88e5a6 bug fix for outbound survey campaigns in ALL_outbound AGI script 
git-svn-id: svn://192.168.202.10@1034 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-17 05:40:01 +00:00
mattf fbb9e41005 Rewrote 15-minute increment section of AST_CLOSERstats.php report to be more efficient and allow for multi-day calulations 
git-svn-id: svn://192.168.202.10@1033 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-16 15:50:37 +00:00
mattf 03a5a4e49a Added AGENTDIRECT feature, allows calls to go to logged-in VICIDIAL agents in their own queue without having to create a separate in-group for each agent. You can transfer calls to this using DIDs or VICIDIAL agents using transfer/conf with the destination user ID in the number-to-dial field and the AGENTDIRECT set as the transfer group. 
git-svn-id: svn://192.168.202.10@1032 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-15 12:19:42 +00:00
mattf 660fd6020c Added options for call logging in vtiger_search.php 
git-svn-id: svn://192.168.202.10@1031 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-12 09:01:32 +00:00
mattf bc8a7280a4 added another queue_log cleanup process to AST_cleanup_agent_log.pl this one for negative call time, usually caused by time sync issues between servers in a multi-server setup 
git-svn-id: svn://192.168.202.10@1030 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-10 10:15:21 +00:00
mattf 531ce4daa8 updated docs 
added email option to AST_VDsales_export and other report generating perl scripts

git-svn-id: svn://192.168.202.10@1029 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-09 09:59:34 +00:00
mattf 46b15d4baa Added fixed-as400 option to the AST_VD_sales_export.pl script 
changed AST_timeonVDADall monitor links to use 0 prefix instead of 6
other small changes

git-svn-id: svn://192.168.202.10@1028 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-06 04:47:23 +00:00
mattf b6df8ec44a Added sip-silence playback before transfers in inbound AGI to fix MoH issue 
git-svn-id: svn://192.168.202.10@1027 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-03 08:15:00 +00:00
mattf ea39b9c597 Added Vtiger user synchronization 
Added more options for the vtiger_search.php web form page
Added notification of time sync problems to vicidial.php
other bug fixes

git-svn-id: svn://192.168.202.10@1026 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-02 19:29:25 +00:00
mattf 60002ed70d admin.php - Reformatted all listings to same format changed to field selects instead of * 
git-svn-id: svn://192.168.202.10@1025 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-22 10:03:31 +00:00
mattf 57014ed0b8 Changed campaign_vdad_exten default to 8368 in database 
git-svn-id: svn://192.168.202.10@1024 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-18 14:35:29 +00:00
mattf ded0a569cc Fixed bug in vicidial.php for agent log entries during manual dial calls 
git-svn-id: svn://192.168.202.10@1023 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-11 09:24:22 +00:00
mattf a1599e038b Fixed callerIDnumber bug in AST_VDauto_dial_FILL.pl in branch and trunk 
git-svn-id: svn://192.168.202.10@1022 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-11 00:42:09 +00:00
mattf 9ccc47f8cf Added option to change the server address in the link to recordings in the admin web pages per server. 
git-svn-id: svn://192.168.202.10@1021 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-10 21:49:07 +00:00
mattf 84f4b7c703 Fixed web form auto launch bug in vicidial.php 
git-svn-id: svn://192.168.202.10@1020 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-09 22:13:19 +00:00
mattf 14a00c925e Added web form target and ability to more easily customize web form variables in vicidial.php 
git-svn-id: svn://192.168.202.10@1019 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-09 21:32:45 +00:00
mattf 66675a91b6 Added another queue_log check to the cleanup agent log script 
git-svn-id: svn://192.168.202.10@1018 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-08 08:07:01 +00:00
mattf 8f292136c4 Fixed callback comments bug in vdc_db_query.php 
git-svn-id: svn://192.168.202.10@1017 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-12-01 04:25:33 +00:00
mattf 6c26adc2e7 fixed blind transfer bug in agent app 
fexed counting bug in admin.php

git-svn-id: svn://192.168.202.10@1016 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-25 14:53:01 +00:00
mikec 9129865c44 Apparently Asterisk did not like my version from before. Made this 
conversion in Asterisk.


git-svn-id: svn://192.168.202.10@1015 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-24 20:21:26 +00:00
mikec 2f4f465c39 OpenSuSE install scripts have too many errors and we are working on better ones. 
In the process of changing sip-silence to quicksilence as it works with more than just sip.
Created quicksilence in multiple formats to avoid transcoding it.


git-svn-id: svn://192.168.202.10@1014 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-24 18:37:46 +00:00
mattf 7d30cc6770 fixed backslashes issues with web form variables 
added bulk group change features to web admin

git-svn-id: svn://192.168.202.10@1013 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-19 23:13:17 +00:00
mattf 1326e70221 bulk list activation added from modify campaign screen 
fixed category totals on ALL ACTIVE timeonVDADall report

git-svn-id: svn://192.168.202.10@1012 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-19 12:38:13 +00:00
mattf 96f6238e39 small fixes to reports 
git-svn-id: svn://192.168.202.10@1011 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-19 00:41:43 +00:00
mattf 624b7c3c79 Added some sorting to agent performance report 
git-svn-id: svn://192.168.202.10@1010 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-18 21:30:21 +00:00
mattf 7431ac58e5 Changed lists listing displays with more informationa dn sorting links. 
git-svn-id: svn://192.168.202.10@1009 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-18 14:35:05 +00:00
mattf d51d233d73 Added another level of timeclock checking to vicidial.php 
updated docs

git-svn-id: svn://192.168.202.10@1008 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-17 00:20:11 +00:00
mattf 4fc077d040 Added method for purging extra COMPLETE records from queue_log, AST_cleanup_agent_log.pl 
git-svn-id: svn://192.168.202.10@1007 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-14 07:02:09 +00:00
mattf a930207646 more vicidial_agent_log fixes for vdc_db_query.php 
git-svn-id: svn://192.168.202.10@1006 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-14 06:27:47 +00:00
mattf 80ab760760 updates to italian client version and admin scripts 
git-svn-id: svn://192.168.202.10@1005 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-12 03:53:36 +00:00
mattf e618945a16 another fix for non-hangups of vicidial agent calls 
git-svn-id: svn://192.168.202.10@1004 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-11 21:37:21 +00:00
mattf eb34d10320 fix for non-hangup bug in vicidial.php and vdc_db_query.php 
git-svn-id: svn://192.168.202.10@1003 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-10 20:40:23 +00:00
mattf 46216e408f reworking of vicidial_agent_log to allow for different pause code sessions without taking a call in between. 
fixed error when vicidial_auto_calls record is deleted while in a transfer to an agent(caused by hangup)

git-svn-id: svn://192.168.202.10@1002 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-10 17:57:42 +00:00
mattf ef8a9fe445 more changes to vicidial reports 
git-svn-id: svn://192.168.202.10@1001 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-10 05:00:27 +00:00
mattf 87c012775d added many new report features to realtime and closer/ivr reports including inbound-only realtime report 
git-svn-id: svn://192.168.202.10@1000 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-09 05:35:10 +00:00
mattf 2993036a73 several small bug fixes 
added better carryover of campaign script and preset settings into in-group when those in-group settings are blank
Added to IVR and CLOSER reports

git-svn-id: svn://192.168.202.10@998 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-07 09:34:54 +00:00
mattf 50dcadded1 Added option to not allow vicidial agents to log in if they have not logged into the timeclock, vicidial_user_groups option 
Added 15-minute answered call wait time breakdown section to the inbound/closer report

git-svn-id: svn://192.168.202.10@997 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-06 10:37:11 +00:00
mattf a80a2734f6 fixes for database deadlocks added to vicidial agent interface scripts 
added mysql logging to AGI VDAD scripts

git-svn-id: svn://192.168.202.10@996 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-05 09:53:23 +00:00
mattf 50786bbf36 added option for 3way calling dial prefix to campaigns 
added full mysql error logging to vicidial agent web interface

git-svn-id: svn://192.168.202.10@995 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-04 08:27:55 +00:00
frankw 568517ba0b New version with cleaned up DBI access. To prevent "endless" loops.. 
git-svn-id: svn://192.168.202.10@994 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-03 14:05:57 +00:00
mattf c1790936d6 added hangup h exten to inbound context of sample extensions.conf files 
git-svn-id: svn://192.168.202.10@993 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-02 20:27:15 +00:00
mattf d15e029154 added forced pause code use on agent interface 
several report enhancements
some logging changes

git-svn-id: svn://192.168.202.10@992 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-01 13:07:08 +00:00
mattf b033f0d0e5 added database optimizations 
added uniqueid to vicidial_closer_log
beta start of IVRstats report

git-svn-id: svn://192.168.202.10@991 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-28 01:43:10 +00:00
mattf 6e06dcda2d remote agent DROP status fix 
italian translation build update

git-svn-id: svn://192.168.202.10@990 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-26 16:57:13 +00:00