ViciDial/agc_2-X
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16ccf25812447bcffdd50d6ecbb543eac18b6420
Commit Graph
515 Commits
Author SHA1 Message Date
mattf bdbf4cc3b9 Added campaign option to move USERONLY scheduled callbacks to ANYONE callbacks after X minutes being LIVE without the agent calling them back. 
Changed web admin sidebar menu design

git-svn-id: svn://192.168.202.10@2492 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-25 18:39:51 +00:00
mattf 5ca41ee715 Added new webphone options 
Added option to define a carrier across all servers

git-svn-id: svn://192.168.202.10@2488 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-06 17:04:52 +00:00
mattf 8f2f347bb1 Fixed UPGRADE notes 
git-svn-id: svn://192.168.202.10@2487 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-06 06:08:14 +00:00
mattf 3fd75a75c6 Added Alternate IVR(Call Menu) Logging options 
Added more optional logging to ADMIN_keepalive_ALL.pl script for end-of-day processes, also those processes now only run on the voicemail server of a cluster.

git-svn-id: svn://192.168.202.10@2486 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-06 05:08:50 +00:00
mattf 5b8763d1be Added ability to transfer customer chats to another chat group or agent 
Added API Log Report to Admin Utilities page

git-svn-id: svn://192.168.202.10@2485 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-05 15:12:59 +00:00
mattf 8e96a477da Added new campaign setting for Manual Dial Hopper Check, Issue #881 
Added realtime check to see whether sub chats are still running, Issue #910
Changed some mysqli_query to mysql_to_mysqli for consistency in several scripts

git-svn-id: svn://192.168.202.10@2465 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-09 13:37:14 +00:00
mattf 4dde6be345 Added available_agents and status_link button options as well as validation of active in-group to the chat_customer screen. 
git-svn-id: svn://192.168.202.10@2464 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-09 02:23:52 +00:00
mattf 8c815570cf Added disable_user_group_bulk_change option to options.php 
Added on_hook_cid_number setting to in-groups

git-svn-id: svn://192.168.202.10@2460 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-06 19:36:32 +00:00
mattf ad8ce7d434 Added GROUP_AREACODE option to inbound did filters 
git-svn-id: svn://192.168.202.10@2459 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-06 12:54:20 +00:00
mattf 0c56918ab7 Added options in In-Groups and Campaigns to allow for the agent recordings 
to be initiated by the routing process instead of at the agent screen
Fixed issues with non-ascii leads loading

git-svn-id: svn://192.168.202.10@2453 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-03 02:41:21 +00:00
mattf 484b41793c Added agent_allowed_chat_groups to User Groups 
git-svn-id: svn://192.168.202.10@2451 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-31 14:45:45 +00:00
mattf 882c1b5359 Added campaign setting for manual_dial_timeout 
git-svn-id: svn://192.168.202.10@2448 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-30 04:33:24 +00:00
mattf f1c30b9bfa Added utility to gather and display Asterisk debug information. Includes a server setting and Admin Utilities report. 
git-svn-id: svn://192.168.202.10@2445 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-29 22:33:17 +00:00
mattf 64c9e30cc6 Added example code for a CRM Iframe agent screen skin(extras/crm_iframe) 
git-svn-id: svn://192.168.202.10@2444 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-29 20:19:59 +00:00
mattf 911c4fa86e Added Chat Messaging 
git-svn-id: svn://192.168.202.10@2428 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-14 02:12:07 +00:00
mattf e021960a96 Added option in NVA agi script to search for a lead by phone number, log the 
lead_id of the phone call and send a per-phone URL at the start of the
 phone call.

git-svn-id: svn://192.168.202.10@2427 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-11 14:56:18 +00:00
mattf c4f9e4a502 Added phone options to have call go to dialplan extension instead of voicemail if phone not answered 
git-svn-id: svn://192.168.202.10@2423 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-04 11:58:37 +00:00
mattf 261f36fd90 Added AST_DNCcom_filter.pl script which allows for direct batch filtering of 
lists within vicidial with the DNC.COM dnc filtering service

git-svn-id: svn://192.168.202.10@2419 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-03 12:18:56 +00:00
mattf 7e43da137e Added option to several reports to search the archived logs 
git-svn-id: svn://192.168.202.10@2418 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-11-27 00:01:37 +00:00
mattf 417e63cf50 Added Cached Realtime Carrier Stats option to System Settings to have the Carrier Log Stats generated once per minute system-wide instead of every time the realtime report refreshes on every screen. 
git-svn-id: svn://192.168.202.10@2414 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-11-24 17:41:43 +00:00
mattf 3f71eca06b Added --carrier-daily flag, only active if --daily flag is also used in archive log tables script 
Added campaign features for Answering Machine Message Wildcards

git-svn-id: svn://192.168.202.10@2408 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-11-10 22:35:41 +00:00
mattf 28f39a42e5 Added the system setting USA-Canada Phone Number Dialcode Fix which will trigger a process that will run at the Timeclock End of Day that will check all phone numbers to populate the dial code, or phone code, field 
with a 1 if it is missing as well as remove a leading 1 from the phone
 number field if it is present.


Added --lstn-buffer option to keepalive script to run special enhanced buffer version of the Listen process. Requires newer Net::Telnet perl
 module version.

git-svn-id: svn://192.168.202.10@2405 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-11-02 21:45:54 +00:00
mattf 41f6099df8 Added admin web interface to allow for easy linking and display of custom 
reports that are not included in Vicidial
Added Status Groups and the ability to override Campaign Statuses on a per-In-Group or per-List basis
Added Minimum and Maximum Seconds options for all status settings. This allows you to prevent the use of a status by an agent if they have
 talked to a customer less than X seconds or more than Y seconds.
Fixed issue with email Customer Gone message in agent screen
Added Asterisk 1.8 and higher voicemail.conf sample file
Added listed support in install.pl for Asterisk 11

git-svn-id: svn://192.168.202.10@2403 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-29 12:50:38 +00:00
mattf d107887816 Changed campaign_cid_areacodes to operate with 2-5 digit areacodes 
git-svn-id: svn://192.168.202.10@2393 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-06 14:17:42 +00:00
mattf af66335ac4 Added AST_DB_DNC_filter.pl script to allow filtering of existing DNC entries 
git-svn-id: svn://192.168.202.10@2391 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-05 01:02:24 +00:00
mattf 7579a1cb50 Added logging of DNC list insertion and deletion to vicidial_dnc_log table 
git-svn-id: svn://192.168.202.10@2389 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-01 01:12:58 +00:00
mattf 112f973571 Added did_carrier_description, sorting by columns in DID list page, integer sort for user list page in admin.php 
git-svn-id: svn://192.168.202.10@2385 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-27 12:28:28 +00:00
mattf 6d63c87281 Added option to hide users from appearing on real-time report. 
git-svn-id: svn://192.168.202.10@2384 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-26 02:39:22 +00:00
mattf 0f7869146d Added DID custom fields as webform and script variables in the agent screen 
git-svn-id: svn://192.168.202.10@2383 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-24 01:07:13 +00:00
mattf d75cb2d5ab Added functionality to adjust the input field lengths in the agent screen 
and the admin modify lead pages to follow the database schema field
 lengths for the default lead fields.

git-svn-id: svn://192.168.202.10@2380 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-17 17:28:13 +00:00
mattf 9d007f8438 Added optional GPG audio recording encryption. 
Added option to use RECID as a recording filename variable.

git-svn-id: svn://192.168.202.10@2378 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-16 02:20:11 +00:00
mattf cbe2ed1402 Fix for issue #887, Added new User Group options for Allowed Reports to control the Report Page Servers Summary and the Admin Utilities Page 
git-svn-id: svn://192.168.202.10@2371 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-09 06:07:42 +00:00
mattf 9b66134906 Fixed field lengths that didn't match DB schema in admin modify lead scripts 
Added debug output for vendor_lead_code duplicate rejections count
Fixed some untranslated phrases in admin.php
Added compatibility for custom fields data options

git-svn-id: svn://192.168.202.10@2369 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-08 19:47:33 +00:00
mattf 502eadb6f4 Added Admin -> Settings Containers to admin web interface to allow more easy 
configuration of back end scripts and Dispo Email sending

Added agc/dispo_send_email.php script to be used with the Dispo Call URL
 option in campaigns and in-groups.

git-svn-id: svn://192.168.202.10@2368 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-08-06 21:57:16 +00:00
mattf 53694957ce Added inbound group _lead_reset options for calls hung up or sent to voicemail/message 
git-svn-id: svn://192.168.202.10@2366 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-08-05 02:59:49 +00:00
mattf adaf80312b Added experimental Agent Whisper Monitoring from the Real-time Report. Must be enabled in System Settings. Issue #840 
git-svn-id: svn://192.168.202.10@2365 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-08-04 15:38:38 +00:00
mattf 603e615556 Added call status as option in user_stats.php report, Issue #883 
git-svn-id: svn://192.168.202.10@2364 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-08-04 13:08:07 +00:00
mattf 0d72474b63 Added option for secondary sorting by vendor_lead_code, Issue #833 
git-svn-id: svn://192.168.202.10@2361 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-28 15:12:05 +00:00
mattf 3f0c44ac82 Added option in the web-based lead loader to convert state names to their 
two-letter abbreviations.

git-svn-id: svn://192.168.202.10@2359 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-28 13:15:32 +00:00
mattf 1bafb8dee7 Added default language in system settings 
Fixed issue #877, hide lead data and phone numbers in export reports

git-svn-id: svn://192.168.202.10@2358 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-28 02:04:21 +00:00
mattf 33e08f96e3 Added Agent Display Fields campaign option 
git-svn-id: svn://192.168.202.10@2357 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-25 22:16:53 +00:00
mattf d7a1282b74 Added agc/dispo_add_FPG.php script to be able to insert a phone number into 
an inbound Filter Phone Group when set to a certain specific disposition using the Dispo Call URL.

git-svn-id: svn://192.168.202.10@2356 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-24 22:02:39 +00:00
mattf 79a4605fa1 Added agent debug logging and report 
git-svn-id: svn://192.168.202.10@2355 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-24 14:31:34 +00:00
mattf 6a3d4267df Added compatability in the Vicidial code for Asterisk 11 
Added database and logfile logging of DTMF events. Works with Asterisk versions 1.8 and higher

git-svn-id: svn://192.168.202.10@2347 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-13 03:05:49 +00:00
mattf e41b19c9a6 Added the ability to define multiple Dispo Call URLs as well as define specific statuses that they will be triggered for. 
Changed how Dispo Call URLs are processed to not delay agent actions.
Added more logging and HTTPS compatibility to AST_send_URL.pl script

git-svn-id: svn://192.168.202.10@2346 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-13 00:51:13 +00:00
mattf e54b78d5d1 Added ability to use No Agent Call URL with the dispo_move_list.php script 
Fixed issue with AST_send_URL.pl

git-svn-id: svn://192.168.202.10@2339 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-03 19:48:01 +00:00
mattf aed6e76b76 Added campaign option to allow you to set the number of seconds after a customer hangs up before the warning shows on the agent screen 
git-svn-id: svn://192.168.202.10@2334 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-10 14:01:05 +00:00
mattf a0edf8e463 Added list_description web url variable 
git-svn-id: svn://192.168.202.10@2333 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-10 02:03:46 +00:00
mattf 70dd65db75 Added option to change the background color for agent scripts 
Added option to hide the In-Group ID in the agent screen for inbound calls
Added option to not populate the In-Group Name in the security_phrase field (the "Show" field) of the vicidial_list table on new inbound leads.

git-svn-id: svn://192.168.202.10@2332 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-09 22:42:25 +00:00
mattf d585982bae Added new campaign settings for Manual Dial Search and Manual Dial Filter to allow for Alt phone and Address3 phone numbers to be allowed 
Added campaign option to disable the Manual Dial Override field

git-svn-id: svn://192.168.202.10@2330 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-08 16:21:16 +00:00