ViciDial/agc_2-X
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity
2,954 Commits 1 Branch 0 Tags
183d592067b959919b4e0d2d00e9bb7e90843eac
Commit Graph
442 Commits
Author SHA1 Message Date
mattf e90ac24b7d Added more logging for Asterisk AMD as well as beta AMD patch for logging of NOAUDIODATA answered calls and more AMD stats gathering 
Added new AST_activity_log_export.pl script to export selected data and send to an FTP server

git-svn-id: svn://192.168.202.10@3082 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-27 16:49:15 +00:00
mattf 8add47af4f Added options to define the static prompts to use for the Inbound Group "Play Place in Line" feature 
git-svn-id: svn://192.168.202.10@3067 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-02-23 15:36:11 +00:00
mattf 1dbd40b34e Added additional $VLforce_index flags in hopper loading script, for high-volume dialing systems 
Fix for user-group, in-group and campaign allowed/permissions matching issues
Added updated Greek translation file

git-svn-id: svn://192.168.202.10@3065 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-02-16 13:56:59 +00:00
mattf 29f1bc962b Added alphabet letters translation to phone DTMF digits feature for agi-dtmf.agi script 
git-svn-id: svn://192.168.202.10@3062 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-01-30 02:22:38 +00:00
mattf 042e1be53c Added RA_USER_PHONE On-Hook CID to solve last RINGAGENT issues 
git-svn-id: svn://192.168.202.10@3061 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-01-22 01:21:49 +00:00
mattf 64a0c43282 Added _wait_time options to Next Agent Call settings for Campaigns and Inbound Groups. 
git-svn-id: svn://192.168.202.10@3042 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-27 04:27:51 +00:00
mattf 861becde27 Added called_count as field as AMM wildcard field 
Fixed issues with AMM wildcard web admin

git-svn-id: svn://192.168.202.10@3037 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-24 20:46:44 +00:00
mattf 3bb287a578 Fix for rare non-NA-set-as-NA call logging issue 
git-svn-id: svn://192.168.202.10@3034 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-20 04:27:00 +00:00
mattf ba8a71944c Added force_fronter_leave_3way Agent API function 
git-svn-id: svn://192.168.202.10@3026 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-09 13:28:03 +00:00
mattf 8113ebeedb Added the ability for customers to be able to enter a new phone number to be 
called back on for the CallerID CallBack Queue feature
Added the new Callmenu Survey Report(linked as "Callmenu Agent" in Reports)

git-svn-id: svn://192.168.202.10@3011 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-06 15:26:23 +00:00
mattf 7efd0ea400 Added user variable sending option on enter_ingroup_url feature 
Added full_name and launch_user variables to AST_send_URL.pl script

git-svn-id: svn://192.168.202.10@2996 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-01 13:55:57 +00:00
mattf b2672a6b8c Fix for missing called_count value in vicidial_log insertions in VD_amd.agi 
git-svn-id: svn://192.168.202.10@2994 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-30 03:13:16 +00:00
mattf 663d674e60 Changed closer logs for AGENTDIRECT calls to log destination user 
git-svn-id: svn://192.168.202.10@2988 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-21 21:07:48 +00:00
mattf 725c2c6483 Added In-Group option for Enter In-Group URL, which can send a URL request when a caller enters an In-Group right before the system looks for an agent to send the call to. 
git-svn-id: svn://192.168.202.10@2987 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-21 10:08:40 +00:00
mattf 352ca619b5 Fix for inconsistency problem in agi-dtmf.agi, issue #1099 
git-svn-id: svn://192.168.202.10@2985 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-20 13:45:00 +00:00
mattf b76bf2b3fc Changed to use server-specific cid_channels_recent table 
git-svn-id: svn://192.168.202.10@2977 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-11 20:55:35 +00:00
mattf 428255ca84 Added In-Group option to override the Park Music-on-Hold. 
git-svn-id: svn://192.168.202.10@2975 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-30 23:09:46 +00:00
mattf 0092f2c3e2 Added in-group populate_lead_source, populate_lead_vendor settings 
git-svn-id: svn://192.168.202.10@2973 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-24 20:14:01 +00:00
mattf cb9cfc61a6 Added source_id as optional channel variable to populate when inserting new leads in inbound AGI script 
git-svn-id: svn://192.168.202.10@2946 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-21 12:25:15 +00:00
mattf 81b357ebfa Fix for Wait/Hold time options when nothing is pressed, inbound AGI 
git-svn-id: svn://192.168.202.10@2938 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-06 19:54:20 +00:00
mattf d5413661bb Added additional logging for Timeclock end-of-day processes 
Ssmall changes for Inbound Queue No Dial

git-svn-id: svn://192.168.202.10@2932 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-01 18:45:21 +00:00
mattf 6cebbbcf5b Added NO_READY option for no_agent_no_queue in-group feature, issue #1046 
git-svn-id: svn://192.168.202.10@2923 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-17 15:26:43 +00:00
mattf 58d790e2ce Fixed issues with VMAIL_NO_INST timecheck Call Menu route 
git-svn-id: svn://192.168.202.10@2914 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-13 14:44:14 +00:00
mattf 600f57aae9 Big fix for recent feature 
git-svn-id: svn://192.168.202.10@2907 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-09 22:17:15 +00:00
mattf 4ab83a9e0c Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached. 
Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.

git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-07 04:48:33 +00:00
mattf ff0ebcd509 Added Max Inbound Calls Outcome to allow for different behaviors when an agent reaches their maximum inbound calls for the day 
git-svn-id: svn://192.168.202.10@2859 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-24 17:07:47 +00:00
mattf 6780d6aa3d Bug fix for on-hook agents using Asterisk 1.8 & 11 in ALL inbound AGI 
git-svn-id: svn://192.168.202.10@2839 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-10-11 17:15:22 +00:00
mattf d27f39741a Added ability to recognize existing Vicidial calls in cm_dnc.agi 
Added cm_cid_change.agi script for Call Menu prompt use to alter CID of call

git-svn-id: svn://192.168.202.10@2838 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-10-11 15:08:07 +00:00
mattf d355b2f13a Added extension append cidname options 
Added custom reports link variables

git-svn-id: svn://192.168.202.10@2825 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-30 13:14:52 +00:00
mattf 1e27a05022 Added DID System-wide filter option to System Settings 
Added DNC.COM inbound number filtering with DNCcom_inbound_filter.php

git-svn-id: svn://192.168.202.10@2821 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-25 17:29:30 +00:00
mattf 23efb62a70 Fix for recordings beginning with CALLID 
more updates for Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2819 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-22 02:17:39 +00:00
mattf 7c00875818 Added option for Auto-inactive of expired lists 
Fixed issue with using CALLID at beginning of recording filename
Added partial experimantal Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2817 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-21 12:28:02 +00:00
mattf c58b8ec413 Added screen_colors.php include file for uniform screen color code 
Added uniqueid logging to vicidial_xfer_log, as well as archiving of that table

git-svn-id: svn://192.168.202.10@2812 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-03 13:56:49 +00:00
mattf b047a748dc Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio 
Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection

git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-17 17:34:09 +00:00
mattf 388a291658 Fix for Cross-Cluster phones where phone_type has "trunk" in it 
Added user_call_log archiving when over 1000000 records
Added new options to Fronter/Closer report

git-svn-id: svn://192.168.202.10@2801 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-10 01:52:06 +00:00
mattf 1d1fe448cc Added missing list_id in log inserts 
git-svn-id: svn://192.168.202.10@2781 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-22 02:46:44 +00:00
mattf cee52889a0 Added basic one-way Cross-Cluster-Communication feature 
Added ccc_lead_info API function
If phone entry fullname and cidnumber are empty, don't populate a callerid conf line in ADMIN_keepalive_ALL.pl script

git-svn-id: svn://192.168.202.10@2776 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-09 20:13:55 +00:00
mattf 74e2e5ec0a Fixed rare inbound logging issue #1017 
Added more additional variable filtering

git-svn-id: svn://192.168.202.10@2761 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-05-28 14:49:36 +00:00
mattf a9438199c9 Added cm_fpg.agi script to allow callers to place their phone numbers into a Filter Phone Group 
Small fix for admin modify lead page custom form disply

git-svn-id: svn://192.168.202.10@2741 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-28 16:30:41 +00:00
mattf bb4ccb1254 Fixed double-logging issue with VD_amd.agi 
git-svn-id: svn://192.168.202.10@2739 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-26 21:25:47 +00:00
mattf 02ba88cec4 Updated AST_parkstats.php for new park logging, and added link to it from Admin Utilites 
Added park_rpt display option to User Stats, will show uer parked calls
Fixed minor logging issue in agi-VDAD_ALL_inbound.agi script

git-svn-id: svn://192.168.202.10@2730 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-13 02:48:52 +00:00
mattf c5a734ccf6 Added Drop Lists feature, allowing you to add new leads to a list built from 
DROP calls from inbound groups on a scheduled basis.

git-svn-id: svn://192.168.202.10@2714 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-27 19:56:06 +00:00
mattf e854893198 Added ability to use a special filter phone group entry "BLANK" for a blank CIDnumber 
git-svn-id: svn://192.168.202.10@2711 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-22 21:31:33 +00:00
mattf 88f229e0de Fixed issue with DNC not logging if no campaign defined in cm_dnc.agi 
git-svn-id: svn://192.168.202.10@2701 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-13 20:19:02 +00:00
mattf efef4d5a2f Added campaign agent_xfer_validation option and ingroup populate_state_areacode option 
git-svn-id: svn://192.168.202.10@2698 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-09 20:54:47 +00:00
mattf 975f7e4dce Fix for areacode_filter logging issue 
git-svn-id: svn://192.168.202.10@2679 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-21 14:13:12 +00:00
mattf 7ac9d21d83 Added In-group areacode_filter feature, allowing you to drop calls after a set number of seconds in queue that either match or do not match a list of areacodes defined per in-group. 
git-svn-id: svn://192.168.202.10@2674 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-21 03:55:04 +00:00
mattf f0bbe2eff4 Added cm_sc_send_url.agi script from previous commit 
git-svn-id: svn://192.168.202.10@2661 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-03 13:46:27 +00:00
mattf 49f67a654b Fixes for pause-while-call-coming-in issues in agent screen. 
Added cm_sc_send_url.agi script for Call Menus on calls tied to a lead_id to
 send a URL defined in a Settings Container.

git-svn-id: svn://192.168.202.10@2660 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-03 13:45:40 +00:00
mattf 6c1c76f82c Added OW options to populate_lead_province in-group option to overwrite province field every time a call goes into the in-group. 
git-svn-id: svn://192.168.202.10@2659 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-01-18 11:04:56 +00:00