Commit Graph
2298 Commits
Author SHA1 Message Date
mattf 1f75beeb8d Improved logging of chats, emails, inbound calls
git-svn-id: svn://192.168.202.10@2437 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-20 16:19:27 +00:00
mattf 41c49afc48 Added new Spanish and Japanese agent images and translations
git-svn-id: svn://192.168.202.10@2436 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-20 04:00:51 +00:00
mattf ec27fd5f4f Added dynamic language ability to chat functions
Fixed several security issues with Chat functions
Added new options to ADMIN_www_languages.pl script

git-svn-id: svn://192.168.202.10@2435 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-19 22:16:43 +00:00
mattf e51c7b93f8 Added User Group Call Times restrictions to select list for the Inbound Report v2
git-svn-id: svn://192.168.202.10@2434 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-18 11:56:16 +00:00
mattf 3dd78ba806 added more chat instructions
git-svn-id: svn://192.168.202.10@2433 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-17 15:53:03 +00:00
mattf 1f304abf49 Allow for pre-population of and carrying of group_id through to new chat in chat_customer code
git-svn-id: svn://192.168.202.10@2432 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-17 15:44:53 +00:00
mattf 8397e34f2c Added new version of Inbound Report that allows restricting results by Call Time
Added Inbound Chat Report

git-svn-id: svn://192.168.202.10@2431 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-16 15:57:54 +00:00
mattf b38c00306e Added more available variables to the Phone NVA call URL feature
git-svn-id: svn://192.168.202.10@2430 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-15 04:16:25 +00:00
mattf 9aabac5ece fixes for chat
git-svn-id: svn://192.168.202.10@2429 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-14 03:39:36 +00:00
mattf 911c4fa86e Added Chat Messaging
git-svn-id: svn://192.168.202.10@2428 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-14 02:12:07 +00:00
mattf e021960a96 Added option in NVA agi script to search for a lead by phone number, log the
lead_id of the phone call and send a per-phone URL at the start of the
 phone call.

git-svn-id: svn://192.168.202.10@2427 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-11 14:56:18 +00:00
mattf 2943008772 Added several new options to rebuild list statuses script
git-svn-id: svn://192.168.202.10@2426 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-10 02:42:04 +00:00
mattf 294af983d7 Fixed issue with possible data loss using optional callback or dispo comments settings in rare cases
git-svn-id: svn://192.168.202.10@2425 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-09 21:17:45 +00:00
mattf fff40e6f81 small help fix
git-svn-id: svn://192.168.202.10@2424 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-04 14:51:22 +00:00
mattf c4f9e4a502 Added phone options to have call go to dialplan extension instead of voicemail if phone not answered
git-svn-id: svn://192.168.202.10@2423 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-04 11:58:37 +00:00
mattf 7e9197ca42 Added code to look for "CALL_MENU" and "XML_PULL" In-Group permissions for those list options in the IVR report
git-svn-id: svn://192.168.202.10@2422 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-04 11:10:22 +00:00
mattf 78e6725ca2 Added links to search page from called counts within this list table of list modify page in admin.php
git-svn-id: svn://192.168.202.10@2421 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-04 02:49:41 +00:00
mattf 0801bdb16e Fix for javascript timezone issues in editing of timeclock entries
git-svn-id: svn://192.168.202.10@2420 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-04 00:23:53 +00:00
mattf 261f36fd90 Added AST_DNCcom_filter.pl script which allows for direct batch filtering of
lists within vicidial with the DNC.COM dnc filtering service

git-svn-id: svn://192.168.202.10@2419 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-03 12:18:56 +00:00
mattf 7e43da137e Added option to several reports to search the archived logs
git-svn-id: svn://192.168.202.10@2418 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-27 00:01:37 +00:00
mattf 969a32a483 Fixed manual call only logging bug in vicidial.php
git-svn-id: svn://192.168.202.10@2417 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-26 14:45:39 +00:00
mattf 8abd73427e Added oldest_logs_date display field to system settings
Added --vlog-daily option to archive log tables script

git-svn-id: svn://192.168.202.10@2416 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-25 05:22:14 +00:00
mattf 4fca85414c Bug fix for new carrier logging caching
git-svn-id: svn://192.168.202.10@2415 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-24 23:33:44 +00:00
mattf 417e63cf50 Added Cached Realtime Carrier Stats option to System Settings to have the Carrier Log Stats generated once per minute system-wide instead of every time the realtime report refreshes on every screen.
git-svn-id: svn://192.168.202.10@2414 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-24 17:41:43 +00:00
mattf 66cf59da9d Fixed issue with scheduled callbacks and status groups
Fixed issue with outbound CID in some cases during dial-only function

git-svn-id: svn://192.168.202.10@2413 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-20 00:37:31 +00:00
mattf 5356ecc0bf Added ability to search archive logs and show defunct users in Agent Performance Detail and Agent Status Detail reports
Added ability to search archive logs in Agent Time Detail report

git-svn-id: svn://192.168.202.10@2412 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-13 18:59:00 +00:00
mattf d53c765d1d Small fixes for admin.php and agent time detail report
git-svn-id: svn://192.168.202.10@2411 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-13 18:25:53 +00:00
mattf 237b96b952 Added AST_DB_check_tables.pl script, which checks non-archive mysql tables and can email results
git-svn-id: svn://192.168.202.10@2410 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-11 12:54:17 +00:00
mattf 93c6a45a31 Added rolling of Asterisk cdr.db to restart-roll-logs script
git-svn-id: svn://192.168.202.10@2409 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-11 01:08:43 +00:00
mattf 3f71eca06b Added --carrier-daily flag, only active if --daily flag is also used in archive log tables script
Added campaign features for Answering Machine Message Wildcards

git-svn-id: svn://192.168.202.10@2408 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-10 22:35:41 +00:00
mattf 5b2b885ce2 Changed download function to always export time with hours for Agent Time Detail report
git-svn-id: svn://192.168.202.10@2407 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-10 21:13:08 +00:00
mattf a43884021d Added t2r13csv format to CLI lead loader
git-svn-id: svn://192.168.202.10@2406 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-06 16:42:58 +00:00
mattf 28f39a42e5 Added the system setting USA-Canada Phone Number Dialcode Fix which will trigger a process that will run at the Timeclock End of Day that will check all phone numbers to populate the dial code, or phone code, field
with a 1 if it is missing as well as remove a leading 1 from the phone
 number field if it is present.


Added --lstn-buffer option to keepalive script to run special enhanced buffer version of the Listen process. Requires newer Net::Telnet perl
 module version.

git-svn-id: svn://192.168.202.10@2405 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-02 21:45:54 +00:00
mattf 93e0f21195 Small change to the inbound email script to catch more attachments properly
git-svn-id: svn://192.168.202.10@2404 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-30 09:58:39 +00:00
mattf 41f6099df8 Added admin web interface to allow for easy linking and display of custom
reports that are not included in Vicidial
Added Status Groups and the ability to override Campaign Statuses on a per-In-Group or per-List basis
Added Minimum and Maximum Seconds options for all status settings. This allows you to prevent the use of a status by an agent if they have
 talked to a customer less than X seconds or more than Y seconds.
Fixed issue with email Customer Gone message in agent screen
Added Asterisk 1.8 and higher voicemail.conf sample file
Added listed support in install.pl for Asterisk 11

git-svn-id: svn://192.168.202.10@2403 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-29 12:50:38 +00:00
mattf 4604f6876f Fixed issue with check-all in callbacks bulk move script
git-svn-id: svn://192.168.202.10@2402 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-24 14:56:17 +00:00
mattf 74fef47563 Added audio alert when email arrives in vicidial.php, issue #899
git-svn-id: svn://192.168.202.10@2401 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-22 04:11:25 +00:00
mattf e74ee2f1cf Add sounds directory for agc directory for agent alerting on email/chat
git-svn-id: svn://192.168.202.10@2400 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-22 04:02:06 +00:00
mattf 2a2c542e85 Added new perl script for CLI exporting of leads from a list with custom field data: AST_list_export.pl
git-svn-id: svn://192.168.202.10@2399 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-21 10:43:07 +00:00
mattf acf5f9a5be minor fix to admin.php copying campaign restrictions
git-svn-id: svn://192.168.202.10@2398 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-19 10:43:26 +00:00
mattf c85f7302a9 tiny fix for header info in admin.php
git-svn-id: svn://192.168.202.10@2397 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-08 03:57:56 +00:00
mattf 9cdfa79567 Added links and lists for DIDs and Call Menus in use in sections in admin.php, Issue #835
git-svn-id: svn://192.168.202.10@2396 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-08 02:37:43 +00:00
mattf aeebc5dbed Fixed issue with field deletion in admin_lists_custom.php
git-svn-id: svn://192.168.202.10@2395 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-08 00:06:45 +00:00
mattf 4b8e3d2947 Added archive_path flag to ADMIN_backup.pl, issue #896
git-svn-id: svn://192.168.202.10@2394 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-06 17:42:23 +00:00
mattf d107887816 Changed campaign_cid_areacodes to operate with 2-5 digit areacodes
git-svn-id: svn://192.168.202.10@2393 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-06 14:17:42 +00:00
mattf 850ad6d136 Added --remove-nondigits and --protect-areacodes options to the DNC filter script
git-svn-id: svn://192.168.202.10@2392 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-05 02:26:05 +00:00
mattf af66335ac4 Added AST_DB_DNC_filter.pl script to allow filtering of existing DNC entries
git-svn-id: svn://192.168.202.10@2391 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-05 01:02:24 +00:00
mattf 329eb6a881 Fixed issue with recording vicidial_id for remote agent calls, now set to closecallid in ALL inbound AGI script
git-svn-id: svn://192.168.202.10@2390 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-04 12:16:19 +00:00
mattf 7579a1cb50 Added logging of DNC list insertion and deletion to vicidial_dnc_log table
git-svn-id: svn://192.168.202.10@2389 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-01 01:12:58 +00:00
mattf fd458f1375 Separated User Group permissions for Inbound Report report by in-group and by DID
git-svn-id: svn://192.168.202.10@2388 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-28 17:05:02 +00:00