Commit Graph
334 Commits
Author SHA1 Message Date
mattf 134f498429 bug fix 291
change default PRI dial order to 'r' from 'g' for round robin
Added development code to DID AGI script

git-svn-id: svn://192.168.202.10@1311 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-19 14:39:10 +00:00
mattf 9edbb26b6f DID related fixes
added presets to webforms and script as allowed variables

git-svn-id: svn://192.168.202.10@1307 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-16 14:32:00 +00:00
mattf 084849e255 updated language builds
git-svn-id: svn://192.168.202.10@1295 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-08 02:58:21 +00:00
mattf b9e0c22091 Added variable sizing on the vicidial.php screen
git-svn-id: svn://192.168.202.10@1293 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-07 12:29:04 +00:00
mattf b090113903 Added three more transfer-conference number-to-dial presets, and ListID override options
Added Dispo Call URL, allows back-end call to a web page or URL when agent dispos a call
Added log rolling archive script to automatically move logs into archive tables monthly

git-svn-id: svn://192.168.202.10@1291 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-01-04 06:51:18 +00:00
mattf 9024491595 Added an agent API function to update vicidial_list fields and the field values in the agent screen on-the-fly for the agent's current call.
Added timer action options to campaigns and in-groups allowing a message, webform or D1/D2-dial to happen at a specified number of seconds after the customer connects to the agent. Also, an API callw as added for this
updated the Vtiger 5.1.0 patch

git-svn-id: svn://192.168.202.10@1289 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-29 17:04:26 +00:00
mattf 89a63aff07 Added several VID options including VIDPROMPT options to the ALL_inbound AGI script for in-group call handling to allow callers to enter an ID number that would populate in the Vendor ID(vendor_lead_code) field and optionally search by it.
git-svn-id: svn://192.168.202.10@1287 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-23 16:10:48 +00:00
mattf 1e7f6ee086 auto-pause on re-queue agent action, no pause code on Dial Next Number in INBOUND_MAN
some color changes for field backgrounds in campaign screen
features.conf changes

git-svn-id: svn://192.168.202.10@1284 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-19 12:23:17 +00:00
mattf 811204061e Added six duplication checking methods to the non-agent API add_lead function
git-svn-id: svn://192.168.202.10@1281 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-16 09:43:40 +00:00
mattf f7e85bd029 Added CRM Login Popup to campaign settings to allow for a custom window to be opened on agent login, optionally using agent and campaign variables
Added 5 custom fields to the user settings
Added st* functions to agent api

git-svn-id: svn://192.168.202.10@1276 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-13 01:03:54 +00:00
mattf 878f15f431 Various formatting fixes
Added more logging to emergency agent logout processes
changed start_asterisk_boot.pl script to launch unique astshell screen sessions

git-svn-id: svn://192.168.202.10@1275 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-11 01:59:57 +00:00
mattf 8b192b433f Added Consultative checkbox to a newly redesigned transfer-conf panel in vicidial.php
Added Delete Voicemail After Email option to voicemail accounts

git-svn-id: svn://192.168.202.10@1272 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-06 05:53:23 +00:00
mattf d51b7c6a38 Added non-agent API function and Real-time report feature to allow managers to change agent selected in-groups and blended outbound auto-dial state
git-svn-id: svn://192.168.202.10@1270 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-04 21:15:08 +00:00
mattf 068c58571e Added API function to allow for the changing of agent selected in-groups while logged-in to the agent screen.
git-svn-id: svn://192.168.202.10@1269 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-01 06:39:15 +00:00
mattf a997b99d0c Added Outbound Summary Interval Report
Added optional include into the Reports page if 'custom_report_links.html' file is present

git-svn-id: svn://192.168.202.10@1267 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-29 11:07:15 +00:00
mattf cfe2c3ad44 Changed iax secret for servers to be defined in web interface.
***see UPGRADE doc for important changes you need to make***
Fixed AGENTDIRECT no-agent-no-queue bug

git-svn-id: svn://192.168.202.10@1266 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-25 14:24:22 +00:00
mattf aa91ff4fd0 Added queue_log DID and IVR logging entries for QueueMetrics
git-svn-id: svn://192.168.202.10@1262 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-23 04:56:33 +00:00
mattf 3969a93db3 Added fields to call export
limited called count to 100 in list display

git-svn-id: svn://192.168.202.10@1261 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-21 08:47:54 +00:00
mattf b471e8df0c Added auto-kill to adapt script to facilitate cleaner clearing of daily stats
Added QM ABANDON call clearing in queue_log to agent log cleanup script
Fixed bug in conf_exten_check.php

git-svn-id: svn://192.168.202.10@1260 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-15 15:26:06 +00:00
mattf 945dea6834 fixes for queue_log validation
git-svn-id: svn://192.168.202.10@1256 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-10 11:56:30 +00:00
mattf be4e2b2743 - Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls
- Added MIX directory auto mixing option to CRON audio step 1
- Added outbound callerIDnumber to DROP and other AGI transfers for in-groups
- Changed called_count to increment on alt-dial calls
- Fixed variable mis-assignment in several AGI and bin scripts
- Fixed Pause code issue with QueueMetrics

git-svn-id: svn://192.168.202.10@1254 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-11-09 07:56:44 +00:00
mattf e437e94db0 Added AREACODE DNC option
git-svn-id: svn://192.168.202.10@1250 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-10-27 10:48:07 +00:00
mattf b4b0caa5c9 added agent-selectable territories option to vicidial.php
git-svn-id: svn://192.168.202.10@1241 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-10-12 07:56:15 +00:00
mattf 260144515e Changed WEBFORM links in vicidial.php to use window.open instead of traditional links due to IE7 issue
Added stand-alone voicemail accounts configurable through admin.php
cleanup of admin.php code to fit standard

git-svn-id: svn://192.168.202.10@1235 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-09-21 02:14:33 +00:00
mattf 11a219264f Added second web form option for in-groups and campaigns
Changed answering machine message to a prompt field and added TTS option
Added waitforsilence options to campaign screen

git-svn-id: svn://192.168.202.10@1228 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-09-17 00:50:45 +00:00
mattf 384b97eb67 Fixed minor logging bug in manager_send.php
Added AST_GROUP_ALIASstats.php report

git-svn-id: svn://192.168.202.10@1226 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-09-14 15:38:03 +00:00
mattf 3d02e5e189 Added DEAD call time logging and agent notification of call hangup
Added cross-listing linking of DIDs, Call Menus and In-groups in admin.php
Changed the audio store to work by server names

git-svn-id: svn://192.168.202.10@1221 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-09-08 16:10:35 +00:00
mattf 9c4867abdd Added list ID to list update process and DB, as well as allowing for multiple results
git-svn-id: svn://192.168.202.10@1218 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-09-07 10:41:03 +00:00
mattf a38c85305a Added Music on hold chooser to in-group screen
git-svn-id: svn://192.168.202.10@1216 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-09-04 20:03:12 +00:00
mattf 3e7bb74169 Added web-configurable meetme and musiconhold
several bug fixes

git-svn-id: svn://192.168.202.10@1213 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-09-04 10:49:03 +00:00
mattf 821c28adc8 added loopback-no-log context for special dialing circumstances
git-svn-id: svn://192.168.202.10@1208 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-08-21 16:58:47 +00:00
mattf df00be46d2 Fixed central voicemail conf generation issue
changed voicemail to use phone password as the voicemail password instead of just the voicemail_id

git-svn-id: svn://192.168.202.10@1207 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-08-21 16:49:58 +00:00
mattf cf282e76fe Fixed extended alt dial bug in agent scripts
Changed agent screen to not delete session reservations at logout, instead ADMIN_keepalive will clear them out once a day at timeclock reset time
Changed callback purge to clear out ACTIVE callbacks older than month/week as well as LIVE

git-svn-id: svn://192.168.202.10@1202 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-08-12 05:44:35 +00:00
mattf 6c903bc65d Added RANK and OWNER as fields in vicidial_list, and as sort by options in campaign screen
Added no-hopper dialing option for MANUAL and INBOUND_MAN campaigns
Added owner dialing for agents to have their own leads, or shared group/territory leads, within a single list and campaign
Added list reset times option to automatically reset lists at pre-set times during the day
Fixed leave-3way-call issue if customer is parked

git-svn-id: svn://192.168.202.10@1189 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-07-23 19:06:58 +00:00
mattf 5b6c6fcdf4 in branch 2.0.5 removed default 91NXXNXXXXXX dialplan entries
in trunk, several bug fixes: inbound stream file, extended alt dial 
added dialed_number and dialed_label to script variables

git-svn-id: svn://192.168.202.10@1186 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-07-20 05:02:02 +00:00
mattf abee8040ee Added patch for Vtiger 5.1.0 RC release: Vtiger510_vicidial_001_noclose.patch
git-svn-id: svn://192.168.202.10@1185 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-07-16 01:26:36 +00:00
mattf 441567b9ea Fixed vicidial.php ReQueue bug
git-svn-id: svn://192.168.202.10@1184 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-07-13 16:46:38 +00:00
mattf 17e43e95f1 Added pre-Answer handling of Sangoma CPD events, also new netborder 1.4 patch
Added back-end processes for process triggers

git-svn-id: svn://192.168.202.10@1175 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-07-01 02:05:47 +00:00
mattf bda5c4362b Updated install documentation
Changed default server version to asterisk_version='1.4.21.2'

git-svn-id: svn://192.168.202.10@1171 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-06-28 22:07:02 +00:00
mattf 7da0e193a7 Code cleanup in several bin scripts
Added new output options with audio file transfer to AST_VDsales_export.pl

git-svn-id: svn://192.168.202.10@1160 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-06-21 11:14:21 +00:00
mattf 90ba37cf35 Added option for custom dialplan entries in call menus
Restricted user listings to user_level <=
Added phone ringing timeout in phones table

git-svn-id: svn://192.168.202.10@1153 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-06-17 12:55:24 +00:00
mattf 0585c0af2e Changed drop percentage limit to allow for decimal values
Changed auto-detected Disconnect and Busy statuses AB ADC
Added optional carrier stats to outbound report and made the bottom graph optional
Fixed inbound AGENTDIRECT bug on systems with certain configurations

git-svn-id: svn://192.168.202.10@1145 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-06-08 08:17:43 +00:00
mattf f6c50a0ac6 move copying of -vicidial.conf placeholder files inside the copy default conf files function
doc update

git-svn-id: svn://192.168.202.10@1139 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-06-02 18:12:41 +00:00
mattf 4eb6b57a37 Added live monitoring option through QueueMetrics feature
git-svn-id: svn://192.168.202.10@1132 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-30 14:13:26 +00:00
mattf 02c465d40b Moved vicidial recording extens to auto-generated, added phone dialout context, fixed callerid and voicemail dial extensions for phones, added recording limit for servers
git-svn-id: svn://192.168.202.10@1129 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-29 11:05:52 +00:00
mattf df105bb02b Added QueueMetrics XMLRPC PHP script for auto-lookups of recordings within the QueueMetrics interface
Updated QueueMetrics installation instructions and integration options documentation

git-svn-id: svn://192.168.202.10@1127 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-26 14:58:19 +00:00
mattf 2b2bffe598 Added Agent Time Detail report
Added functions.php with a function to format seconds into HH:MM:SS
Fixed sidebar display bug in several scripts

git-svn-id: svn://192.168.202.10@1124 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-25 03:11:13 +00:00
mattf 845fc52237 Added Territories admin page for use in custom Vtiger installs
git-svn-id: svn://192.168.202.10@1122 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-21 09:52:19 +00:00
mattf 2939a69550 Added Active Voicemail Server and Auto Dial Limit to System Settings
Fixed agent manual dial logging bug
Backported agent interface manual-dial blocking of agent monitoring

git-svn-id: svn://192.168.202.10@1121 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-05-19 15:12:24 +00:00
mikec 61c001f6fb git-svn-id: svn://192.168.202.10@1116 3d104415-ff17-0410-8863-d5cf3c621b8a 2009-05-17 17:39:34 +00:00