Commit Graph
69 Commits
Author SHA1 Message Date
mattf ee9b7f3772 Added code for on-the-fly language translations display for all admin and reporting scripts
Changed all single-quote QXZ values to double-quote
Added "change language" page to admin.php

git-svn-id: svn://192.168.202.10@2233 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-12-31 14:49:05 +00:00
mattf 100838ea88 Added Languages admin web screens
Added more error checking to agent logins
Fixed issues with alternate DB queriesin admin.php
Changed timecheck.pl script to not send out alerts for active=N servers

git-svn-id: svn://192.168.202.10@2215 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-12-04 17:18:21 +00:00
mattf 528ffe3990 Changed all administrative web interface text to be output through new QXZ function instead of echo, reports are not done yet
Changed all default VICIdial logos to new logos

git-svn-id: svn://192.168.202.10@2183 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-11-11 11:01:32 +00:00
mattf 0771e2fb63 Integrated all QC code into standard admin code, removing includes as well
git-svn-id: svn://192.168.202.10@2149 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-07-06 13:05:49 +00:00
mattf 3caaeb6091 Added lists selection option to outbound report
git-svn-id: svn://192.168.202.10@2068 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-02-09 01:45:57 +00:00
mattf d789f45d98 Added VMAIL_NO_INST options to send calls to voicemail with no instructions playing after the voicemail greeting
git-svn-id: svn://192.168.202.10@2062 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-01-26 20:40:20 +00:00
mattf 9c4311ef65 Changed all admin PHP code to use mysqli functions
Fixes for issue #699
Fix for issue #697

git-svn-id: svn://192.168.202.10@2017 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-09-02 15:37:26 +00:00
mattf 3a7c7b307f Small fix for Show Users links in admin_header.php
git-svn-id: svn://192.168.202.10@2006 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-08-01 15:50:01 +00:00
mattf 98d58e4c17 Added Reset Lead-Called-Status for Campaigns page to Admin Utilities
Added System Summary screen as default admin.php screen instead of User List

git-svn-id: svn://192.168.202.10@2000 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-15 13:29:53 +00:00
mattf 742456d3d5 Added optional password encryption to web interfaces
Altered agi-phone_monitor script to not hangup after agent hangs up customer, requires small change to custom dialplan entries
Added new Dial Log report
Added Disable Auto Dial system setting

git-svn-id: svn://192.168.202.10@1999 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-11 12:33:50 +00:00
mattf 09c4284e1b Added several security changes to the admin interface, including freezing a user's account for 15 minutes after 10 failed login attempts.
Added 3 new reports to the admin interface: url log, lagged log and user group login reports
Added new AST_phone_update.pl --agent-lookup flag to allow for logging of the IP address of the agent's SIP or IAX phone connection. Can be enabled as a crontab entry to perform the lookups on each asterisk server.

git-svn-id: svn://192.168.202.10@1997 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-07-02 06:00:53 +00:00
mattf 97cf629d70 Added several security changes to the agent interface, including freezing a user's account for 15 minutes after 10 failed login attempts.
Changed all of the admin scripts from using the PHP ereg functions to preg. This is a requirement for moving to PHP6 where ereg functions are  depricated. This will also have the benefit of speeding up those scripts because preg is supposed to be more efficient and faster than ereg.
Added recording_id to the available fields for the dispo call url feature
Added pause code to the agent_status non-agent api function output

git-svn-id: svn://192.168.202.10@1994 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-06-15 16:08:13 +00:00
mattf 04c4998495 Added Level 8 Disable Add option to system settings
Added Email Log Report
Small change to Lists campaign report to make it more efficient

git-svn-id: svn://192.168.202.10@1936 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-02-22 02:53:19 +00:00
mattf f837429e6a Added inbound email queue to agent support
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 04:28:32 +00:00
mattf d5c599275e Added call time inbound holiday functions
git-svn-id: svn://192.168.202.10@1880 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-24 20:56:14 +00:00
mattf 57bdd4e2d8 Added QueueMetrics Socket-send function for custom queue_log record sending
git-svn-id: svn://192.168.202.10@1879 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-21 02:19:31 +00:00
mattf 96f8e9bbcd Added QC functionality
git-svn-id: svn://192.168.202.10@1877 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-16 21:12:44 +00:00
mattf a9aaf9025d Added Carrier Log and Hangup Reason reports to Admin Utilities screen
Added Lead Loading File Templates
Added "--daily" option to the ADMIN_archive_log_tables.pl script allowing
	for the call_log and vicidial_log_extended tables to be archived every
	night and only keep the last 24-hours of logs in the active table.
Fixed Hopper call count limit bug

git-svn-id: svn://192.168.202.10@1800 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-03 02:20:33 +00:00
mattf bf7345cfff fixed small bugs, updated docs
git-svn-id: svn://192.168.202.10@1772 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-09 20:26:38 +00:00
mattf f2345e29ae Added Max Daily Stats gathering/updating/display functions
Fixed some ereg issues in admin.php

git-svn-id: svn://192.168.202.10@1763 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-23 14:04:39 +00:00
mattf bc4d468eda Added ability to set scheduled callbacks with Agent API.
Added alt_phone and address3 field searches to DID and Call Menu in-group call routing, to allow searching first by phone number, then optionally by alt_phone and address3.
Fixed admin change log display issue

git-svn-id: svn://192.168.202.10@1755 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-21 15:31:15 +00:00
mattf 2b0e82aa9d Added ability to block customer information and hide portions of customer phone numbers within the admin interface on a per admin-user basis.
Many fixes for user group restrictions in admin pages

git-svn-id: svn://192.168.202.10@1753 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-06 16:25:10 +00:00
mattf c43b89ea66 Added Admin -> Contacts section(must be enabled in System Settings) which allows for system-wide transfer contacts to be used in conjunction with Custom Transfer being set to VIEW_CONTACTS and Enable Transfer Presets set to CONTACTS. Able to be disabled per user. Also can be accessed from a separate database by using the Alt Log settings in System Settings. The purpose of this feature is to be used for a receptionist or operator that needs to transfer calls to non-agents.
git-svn-id: svn://192.168.202.10@1743 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-16 14:53:29 +00:00
mattf 36276f9b69 Added DID remote agent extension override entries allowing for inbound calls that are routed to remote agents being able to have DID-specific extensions that a call would be routed to instead of the remote agent extension.
Added 9 new User permissions to allow access to specific Admin sections like Vociemail Music-on-hold and 7 others individually.

git-svn-id: svn://192.168.202.10@1725 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-09-23 04:36:26 +00:00
mattf a1951d350e Added ability to set custom callerID numbers per campaign for outbound calls by areacode. You can even set multiple callerIDs per areacode.
git-svn-id: svn://192.168.202.10@1717 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-09-01 16:12:37 +00:00
mattf 2a52892d01 Added Agent Screen Labels sub-section of the Admin functions. Allows for each campaign to use a different set of labels for the fields on the default agent screen.
Added ability to define the agent screen status fields shown to the agent: Call ID, Lead ID and List ID

git-svn-id: svn://192.168.202.10@1681 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-06-25 13:51:55 +00:00
mattf a091519340 Added ability to have outbound auto-dial campaigns drop to an audio prompt or a call menu. Outbound IVR Report added. Added optional logging of call menu caller key presses. Lead ID can now be preserved on calls coming from auto-dial or in-groups that go through call menus and back into an in-group.
git-svn-id: svn://192.168.202.10@1664 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-05-26 04:37:51 +00:00
mattf e2b1671281 Added recording ability for Remote Agents
Added logged-in-user displayed in admin pages
Added the PDROP status for outbound auto-dial
Changed some logging of calls when using CPD

git-svn-id: svn://192.168.202.10@1629 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-25 03:52:14 +00:00
mattf a14239024a Added the add-a-new-lead link to the admin interface
git-svn-id: svn://192.168.202.10@1602 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-15 22:23:29 +00:00
mattf b44c4b625e Added ADDMEMBER queue_log logging option to System Settings, and added CALLERONHOLD entries to queue_log when customer is on park.
Added admin no-cache and auto-refresh of modify screens to admin interface. These are configurable in the System Settings
Added option for cross-server phone dialplan extensions in System Settings.

git-svn-id: svn://192.168.202.10@1543 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-11-08 06:27:05 +00:00
mattf 9199e08484 Added ability to change users' in-group settings from the in-group modification screen in bulk.
Added Agent Average time stats option to the real-time screen. Must enable realtime_agent_time_stats option in campaign screen.
Added customer park time counter to the agent screen when customer is on park. Also, added logging of parked calls to park_log table
Added agents in Dispo count to real-time screen
Fixed backward compatibility issue with QM recording retrieval and live monitoring
Added new 855 toll free code to example dialplan(commented out)
Fixed missing variables in Start and Dispo call url functions

git-svn-id: svn://192.168.202.10@1539 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-10-25 01:17:14 +00:00
mattf 60836e245f Added ability to view Inbound Report by selected DIDs instead of by in-groups. Link added to Reports page.
For all level 7 users the links to other admin sections are removed in reports
For the dispo screen on the agent interface the last number dialed is displayed instead of the main customer phone number.

git-svn-id: svn://192.168.202.10@1518 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-09-14 17:56:48 +00:00
mattf fe00b00380 Added password strength grading for users, phones and servers. Added ability to force a user password change on the next admin login. Added password default settings to System Settings and added a first login setup screen
Added Legal notices page

git-svn-id: svn://192.168.202.10@1510 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-09-02 01:14:14 +00:00
mattf 521a84606a Added Transfer Presets to Campaigns allowing many dial presets for agent interface transfer-conf frame, new Campaigns sub-menu for Presets created, also reporting added on presets calling stats
Added ability on a per-campaign basis to hide the Number-to-Dial field in the transfer-conf frame

git-svn-id: svn://192.168.202.10@1501 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-15 04:21:24 +00:00
mattf 824648e3f3 Added ability to search by callerid number when calls come into a DID and send matches to a different route
Added ability to clean up callerid numbers when calls come into a DID
Renamed "In-Groups" header in admin.php to "Inbound" to reflect that it is not just for In-groups, but includes DIDs and Call Menus as well
Added ability to download DNC numbers from the internal and campaign-specific DNC lists

git-svn-id: svn://192.168.202.10@1494 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-05 20:01:55 +00:00
mattf 42b9e6e713 Changed Remote Agents to take up to 9-digit IDs
Changed Admin link in admin.php to go to a links page instead of the Phones listing

git-svn-id: svn://192.168.202.10@1490 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-08-03 01:40:32 +00:00
mattf f344d6e095 Added timer action methods HANGUP, EXTENSION, CALLMENU and IN_GROUP
Fixed queue priority in outbound auto-dial calls when agents have not selected to take calls from all allowed in-groups in a campaign
Added delete_lead option to the update_lead function in the Non-Agent api
Added a GROUP column to the Remote Agents listing in admin.php
Changed the new 3rd gen lead loader to the default, with a link to the old one
Fixed FORM bug when no script is used in vicidial.php

git-svn-id: svn://192.168.202.10@1486 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-07-29 02:01:56 +00:00
mattf fccc932b0c Added help for Call Menu changes made in the last commit
git-svn-id: svn://192.168.202.10@1446 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-17 13:21:52 +00:00
mattf 16470fa44f Added prompt options for in-group VIDPROMPT methods when initiated from Call Menus
git-svn-id: svn://192.168.202.10@1445 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-06-17 04:01:30 +00:00
mattf c2dfe440a7 Added utility in CallCard section to generate new card IDs and added view-by-Run function
update Italian agc_it translation

git-svn-id: svn://192.168.202.10@1440 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-27 00:58:08 +00:00
mattf 559f2523dc Added headers to the list download report
Added field order to custom fields
Added ability to copy custom field definitions between lists

git-svn-id: svn://192.168.202.10@1428 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-09 13:25:37 +00:00
mattf 41874092ce Added header option to calls export report
Added copy carrier option in admin.php

git-svn-id: svn://192.168.202.10@1427 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-07 18:31:32 +00:00
mattf bd7ff13e63 Added code for phase 1 of custom list fields
Added 2 variables to astguiclient.conf

git-svn-id: svn://192.168.202.10@1424 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-05-06 23:09:03 +00:00
mattf 7ae5b43da1 added remote agent extension groups feature
git-svn-id: svn://192.168.202.10@1379 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-20 15:33:40 +00:00
mattf c3628837c5 Added CallCard report export
Added agent screen transfer-conf button display options through user Groups

git-svn-id: svn://192.168.202.10@1369 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-13 06:17:41 +00:00
mattf 5833ec44f4 Added Call Card minute balance feature set, see CALLCARD.txt for more info
git-svn-id: svn://192.168.202.10@1367 3d104415-ff17-0410-8863-d5cf3c621b8a
2010-03-12 15:54:03 +00:00
mattf 89a63aff07 Added several VID options including VIDPROMPT options to the ALL_inbound AGI script for in-group call handling to allow callers to enter an ID number that would populate in the Vendor ID(vendor_lead_code) field and optionally search by it.
git-svn-id: svn://192.168.202.10@1287 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-12-23 16:10:48 +00:00
mattf 260144515e Changed WEBFORM links in vicidial.php to use window.open instead of traditional links due to IE7 issue
Added stand-alone voicemail accounts configurable through admin.php
cleanup of admin.php code to fit standard

git-svn-id: svn://192.168.202.10@1235 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-09-21 02:14:33 +00:00
mattf a38c85305a Added Music on hold chooser to in-group screen
git-svn-id: svn://192.168.202.10@1216 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-09-04 20:03:12 +00:00
mattf 3e7bb74169 Added web-configurable meetme and musiconhold
several bug fixes

git-svn-id: svn://192.168.202.10@1213 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-09-04 10:49:03 +00:00