mattf
3900544b99
added campaign-specific DNC feature, affected 11 scripts
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updated docs for new versions
git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-10 05:26:13 +00:00
mattf
7e11962fc1
Changed license to AGPLv2
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Added VICIDIAL_fix_lead_statuses.pl script
git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-10 08:02:30 +00:00
mattf
61af81e812
changed CLOSER-type to not require special campaign_id characters
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added 5th and 6th new dial orders
added default list 999
git-svn-id: svn://192.168.202.10@696 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-30 02:20:31 +00:00
mattf
a744fcf79e
added status category tally gathering to AST_VDadapt.pl
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added status category tally display to the timeonVDADall display scripts
altered database schema to accomodate the tally of status categories
git-svn-id: svn://192.168.202.10@640 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-06-19 17:44:31 +00:00
mattf
b623a20d31
added ability to modify the vicidial system statuses in admin.php
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added human_answered field to vicidial_statuses and vicidial_campaign statuses
changed method for DROPs calculation in AST_VDadapt.pl
MODIFIED DATABASE, check the upgrade_2.0.4.sql file
git-svn-id: svn://192.168.202.10@630 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-05-30 19:34:27 +00:00
mattf
9524be4a8f
fixed bug in AST_VDadapt.pl for stat generation
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git-svn-id: svn://192.168.202.10@618 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-05-21 14:41:11 +00:00
mattf
6bdb8181fd
removed restriction on adapt dialing for CLOSER-type campaigns
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git-svn-id: svn://192.168.202.10@583 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-04-09 16:22:30 +00:00
mattf
baa7d46a9e
changed campaign dial statuses to use dunamic number of statuses, replacing the static dial_status_x fields. Changes to database, admin.php, AST_VDhopper and timeonVDADall scripts
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git-svn-id: svn://192.168.202.10@532 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-19 18:33:46 +00:00
mattf
dd3008c210
added ENTERQUEUE/CONNECT/EXITWITHTIMEOUT queue_log entries to all agi-VDADtransfer scripts
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git-svn-id: svn://192.168.202.10@525 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-15 16:04:17 +00:00
mattf
63199ef936
Added QueueMetrics PAUSE/UNPAUSE/AGENTLOGIN/AGENTLOGOFF actions to vicidial.php,vdc_db_query.php and AST_VDremote_agents.pl
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git-svn-id: svn://192.168.202.10@520 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-13 19:45:28 +00:00
mattf
4870bc0c5d
database changes for last commit
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git-svn-id: svn://192.168.202.10@502 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-05 21:54:02 +00:00
mattf
68312029ca
added options for using BLEND INBND _I _B _C to denote CLOSER campaigns
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git-svn-id: svn://192.168.202.10@461 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-01-15 17:39:31 +00:00
mattf
5c854b2118
added drop percentage out of Answers for FTC compliance, Affected AST_VDadapt.pl and the timeonVDAD and VDAD stats reports
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git-svn-id: svn://192.168.202.10@436 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-12-15 16:47:38 +00:00
mattf
b1bc3ef526
added "FORCE INDEX (call_date)" to the vicidial_log queries in AST_VDadapt.pl script to increase efficiency on large VICIDIAL databases
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git-svn-id: svn://192.168.202.10@361 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-10-18 19:09:59 +00:00
mattf
4222b31e46
fixed bug in AST_VDadapt.pl where it could use incorrect stats in some cases with multiple active campaigns
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git-svn-id: svn://192.168.202.10@289 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-09-19 16:54:49 +00:00
mattf
8ff7927e47
fixed problem in AST_VDadapt.pl where it would not adjust dial level under certain conditions if there were multiple campaigns running predictive.
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git-svn-id: svn://192.168.202.10@250 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-09-06 18:17:56 +00:00
mattf
ac809df214
keepalive changes to VDadapt
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git-svn-id: svn://192.168.202.10@228 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-28 16:00:02 +00:00
mattf
292d221048
changed adaptive_latest_target_gmt to adaptive_latest_server_time
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added adaptive_dl_diff_target and changed intensity dropdown
added ADMIN_keepalive script for AST_VDadapt.pl
add field for target dial_level difference, -1 would target one agent waiting, +1 would target 1 customer waiting
git-svn-id: svn://192.168.202.10@227 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-28 15:53:17 +00:00
mattf
5c8ed54c4b
separated functions in loops in AST_VDadapt.pl script
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git-svn-id: svn://192.168.202.10@226 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-27 04:37:44 +00:00
mattf
02a1591882
added TODO comments to AST_VDadapt.pl
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git-svn-id: svn://192.168.202.10@225 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-26 14:25:56 +00:00
mattf
251f83393c
updating AST_VDadapt.pl to run continuously
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git-svn-id: svn://192.168.202.10@224 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-26 13:00:06 +00:00
mattf
ebc34c0f4c
added more to PREDICTIVE document
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changing some code in AST_VDadapt.pl for potential looping
git-svn-id: svn://192.168.202.10@223 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-26 03:56:20 +00:00
mattf
5dc98113db
fixed adapt bug in math when calculating negative intensity
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git-svn-id: svn://192.168.202.10@221 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-25 20:01:11 +00:00
mattf
f7c8137fd8
alpha build of adaptive-predictive dialing
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git-svn-id: svn://192.168.202.10@220 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-25 19:48:57 +00:00
mattf
c1599f8c02
added adaptive_intensity field and continued development of adaptive/predictive dialing
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git-svn-id: svn://192.168.202.10@219 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-25 16:07:07 +00:00
mattf
600dd65312
added available_only_ratio_tally option and some other predictive work
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git-svn-id: svn://192.168.202.10@212 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-24 18:48:20 +00:00
mattf
f33f8764e1
added adaptive_latest_target_gmt field for ADAPT_TAPERED dial method predictive
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modified gmt for phones and servers to allow negative double-digit timezones
git-svn-id: svn://192.168.202.10@211 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-24 17:49:32 +00:00
mattf
8078d5cb90
moved campaign stats generation and adaptive functions out of AST_VDhopper.pl and into a new script: AST_VDadapt.pl
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git-svn-id: svn://192.168.202.10@205 3d104415-ff17-0410-8863-d5cf3c621b8a
2006-08-23 19:53:43 +00:00
mattf