Inbound Daily Report, Changed to multi-select for in-group selection
Cleanup log process, Added buffer time for agent log validation of LOGIN between record and next record
git-svn-id: svn://192.168.202.10@1875 3d104415-ff17-0410-8863-d5cf3c621b8a
Fix for ALL_outbound AGI related to ready agents with no in-groups in blended campaign
Fix related to park bug fixed 2 weeks ago, correcting past records in the AST_cleanup_agent_log.pl script
Adjusting of default database values in trunk
git-svn-id: svn://192.168.202.10@1813 3d104415-ff17-0410-8863-d5cf3c621b8a
Added voicemail emailbody to voicemail.conf that will show callerIDnumber after the name
git-svn-id: svn://192.168.202.10@1710 3d104415-ff17-0410-8863-d5cf3c621b8a
Fixed issue when dial timeout and drop call seconds are too high in outbound campaign
Changed cid on outbound routing to call menus
git-svn-id: svn://192.168.202.10@1699 3d104415-ff17-0410-8863-d5cf3c621b8a
Added logged-in-user displayed in admin pages
Added the PDROP status for outbound auto-dial
Changed some logging of calls when using CPD
git-svn-id: svn://192.168.202.10@1629 3d104415-ff17-0410-8863-d5cf3c621b8a
Added ring_all Next-Agent-Call feature for inbound calls
see UPGRADE doc for more details
git-svn-id: svn://192.168.202.10@1611 3d104415-ff17-0410-8863-d5cf3c621b8a
Added phone alias load balance login server twin validation option
Raising the input limit on most URL admin fields to 2000 characters
git-svn-id: svn://192.168.202.10@1609 3d104415-ff17-0410-8863-d5cf3c621b8a
Fixed queue priority in outbound auto-dial calls when agents have not selected to take calls from all allowed in-groups in a campaign
Added delete_lead option to the update_lead function in the Non-Agent api
Added a GROUP column to the Remote Agents listing in admin.php
Changed the new 3rd gen lead loader to the default, with a link to the old one
Fixed FORM bug when no script is used in vicidial.php
git-svn-id: svn://192.168.202.10@1486 3d104415-ff17-0410-8863-d5cf3c621b8a
Added agent blind monitoring alert campaign options
Added inbound custom call id display options
Added optional phone codec settings
Added ability to block user information in the real-=time report by viewing user
Update Italian agent build in trunk
git-svn-id: svn://192.168.202.10@1417 3d104415-ff17-0410-8863-d5cf3c621b8a
corrected TMR(service level) calculations in CLOSERstats and AST_VDadapt
Added dccsv10 CLI lead loader file format
Added experimental staggered call distribution to AST_VDauto_dial_FILL.pl
git-svn-id: svn://192.168.202.10@1331 3d104415-ff17-0410-8863-d5cf3c621b8a
Changed "After hours", "No agent no queue" and "drop timeout reached" DROPs to use AFTHRS/NANQUE/TIMEOT statuses respectively
Added an option to record calls that enter through a DID until they end or enter an in-group queue
Added ability to have AGENTDIRECT calls that drop go to user's defined voicemail box
git-svn-id: svn://192.168.202.10@1314 3d104415-ff17-0410-8863-d5cf3c621b8a
- Added MIX directory auto mixing option to CRON audio step 1
- Added outbound callerIDnumber to DROP and other AGI transfers for in-groups
- Changed called_count to increment on alt-dial calls
- Fixed variable mis-assignment in several AGI and bin scripts
- Fixed Pause code issue with QueueMetrics
git-svn-id: svn://192.168.202.10@1254 3d104415-ff17-0410-8863-d5cf3c621b8a
Added ability to use DNCC and DNCL as Auto-Alt-Dial statuses
Fixed DNC scrubbing under some auto-alt-dial circumstances
Other small bug fixes
git-svn-id: svn://192.168.202.10@1245 3d104415-ff17-0410-8863-d5cf3c621b8a
Changed answering machine message to a prompt field and added TTS option
Added waitforsilence options to campaign screen
git-svn-id: svn://192.168.202.10@1228 3d104415-ff17-0410-8863-d5cf3c621b8a
Added longest wait time as next agent call option
Added option to the Outbound(VDAD) report to calculate stats including the overflow drop in-group stats with the outbound campaign stats
Changed Real-time Report screen agent time display to be based upon a change in "state"(INCALL, READY, PAUSED, etc...) instead of being based upon the time of the last call they handled
Fixed manual dial calls_today bug in vicidial.php
Several small bug fixes
git-svn-id: svn://192.168.202.10@1199 3d104415-ff17-0410-8863-d5cf3c621b8a
Added no-hopper dialing option for MANUAL and INBOUND_MAN campaigns
Added owner dialing for agents to have their own leads, or shared group/territory leads, within a single list and campaign
Added list reset times option to automatically reset lists at pre-set times during the day
Fixed leave-3way-call issue if customer is parked
git-svn-id: svn://192.168.202.10@1189 3d104415-ff17-0410-8863-d5cf3c621b8a
mattf