to be initiated by the routing process instead of at the agent screen
Fixed issues with non-ascii leads loading
git-svn-id: svn://192.168.202.10@2453 3d104415-ff17-0410-8863-d5cf3c621b8a
Added option to change drop perccentage calculation in VDAD stats report
other minor fixes
git-svn-id: svn://192.168.202.10@2337 3d104415-ff17-0410-8863-d5cf3c621b8a
Added ability to use url encoded web form addresses in non-agent API add_list and update_list functions.
git-svn-id: svn://192.168.202.10@2296 3d104415-ff17-0410-8863-d5cf3c621b8a
Added on-the-fly language use for the agent screen
Standardization of filtering of user/pass variables in agent scripts
git-svn-id: svn://192.168.202.10@2221 3d104415-ff17-0410-8863-d5cf3c621b8a
Added more error checking to agent logins
Fixed issues with alternate DB queriesin admin.php
Changed timecheck.pl script to not send out alerts for active=N servers
git-svn-id: svn://192.168.202.10@2215 3d104415-ff17-0410-8863-d5cf3c621b8a
Added ADMIN_www_languages.pl script to parse all web files for QXZ phrases and populate DB table www_phrases
git-svn-id: svn://192.168.202.10@2213 3d104415-ff17-0410-8863-d5cf3c621b8a
QXZanalyzer.pl update for better parsing and more stats
Added LANGUAGES_QXZ_notes.txt file for documentation
git-svn-id: svn://192.168.202.10@2193 3d104415-ff17-0410-8863-d5cf3c621b8a
Added QueueMetrics 13.04 support with call hold records
minor code cleanup in several scripts
git-svn-id: svn://192.168.202.10@2026 3d104415-ff17-0410-8863-d5cf3c621b8a
Altered agi-phone_monitor script to not hangup after agent hangs up customer, requires small change to custom dialplan entries
Added new Dial Log report
Added Disable Auto Dial system setting
git-svn-id: svn://192.168.202.10@1999 3d104415-ff17-0410-8863-d5cf3c621b8a
Changed all of the admin scripts from using the PHP ereg functions to preg. This is a requirement for moving to PHP6 where ereg functions are depricated. This will also have the benefit of speeding up those scripts because preg is supposed to be more efficient and faster than ereg.
Added recording_id to the available fields for the dispo call url feature
Added pause code to the agent_status non-agent api function output
git-svn-id: svn://192.168.202.10@1994 3d104415-ff17-0410-8863-d5cf3c621b8a
Added phone alias load balance login server twin validation option
Raising the input limit on most URL admin fields to 2000 characters
git-svn-id: svn://192.168.202.10@1609 3d104415-ff17-0410-8863-d5cf3c621b8a
Added admin no-cache and auto-refresh of modify screens to admin interface. These are configurable in the System Settings
Added option for cross-server phone dialplan extensions in System Settings.
git-svn-id: svn://192.168.202.10@1543 3d104415-ff17-0410-8863-d5cf3c621b8a
Added Agent Average time stats option to the real-time screen. Must enable realtime_agent_time_stats option in campaign screen.
Added customer park time counter to the agent screen when customer is on park. Also, added logging of parked calls to park_log table
Added agents in Dispo count to real-time screen
Fixed backward compatibility issue with QM recording retrieval and live monitoring
Added new 855 toll free code to example dialplan(commented out)
Fixed missing variables in Start and Dispo call url functions
git-svn-id: svn://192.168.202.10@1539 3d104415-ff17-0410-8863-d5cf3c621b8a
Added new IVR PARK CUSTOMER feature to campaigns allowing an agent to park a customer to an IVR, collect data, then go back to the agent
git-svn-id: svn://192.168.202.10@1533 3d104415-ff17-0410-8863-d5cf3c621b8a
Added ability on a per-campaign basis to hide the Number-to-Dial field in the transfer-conf frame
git-svn-id: svn://192.168.202.10@1501 3d104415-ff17-0410-8863-d5cf3c621b8a
Added agent blind monitoring alert campaign options
Added inbound custom call id display options
Added optional phone codec settings
Added ability to block user information in the real-=time report by viewing user
Update Italian agent build in trunk
git-svn-id: svn://192.168.202.10@1417 3d104415-ff17-0410-8863-d5cf3c621b8a
Changed answering machine message to a prompt field and added TTS option
Added waitforsilence options to campaign screen
git-svn-id: svn://192.168.202.10@1228 3d104415-ff17-0410-8863-d5cf3c621b8a
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