ViciDial/agc_2-X
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6fa5e4ccf47cec1175cdf606db224c855f7f74d4
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466 Commits
Author SHA1 Message Date
mattf 51b25a5984 More changes related to inbound answer configuration 
git-svn-id: svn://192.168.202.10@3260 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-25 03:50:59 +00:00
mattf 6b90fbea52 Added the ability to configure when the Answer signal is sent to inbound calls at the DID, In-Group and Call Menu level. 
Added Callbacks Export report

git-svn-id: svn://192.168.202.10@3259 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-24 23:49:49 +00:00
mattf 27c1ac08f2 Added 2nd option for agentcall_manual to disable FAST DIAL on vicidial.php 
git-svn-id: svn://192.168.202.10@3236 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-25 14:04:27 +00:00
mattf b72ebbc9df Added STC(settings-container) and LTT(lead temp table) message playback options for the VD_amd.agi script 
git-svn-id: svn://192.168.202.10@3235 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-25 06:29:14 +00:00
mattf 2f86c68068 Fix for incorrect list_id logging on inbound calls 
git-svn-id: svn://192.168.202.10@3234 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-24 14:49:36 +00:00
mattf 60ebf4aa9a Added entries_per_page system setting option, fixed phone relocate conf file load issue 
git-svn-id: svn://192.168.202.10@3212 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-05 23:07:04 +00:00
mattf d0629d0e27 Added AGENT_PHONE_OVERRIDE campaign option, and amd_agent_route_options 
git-svn-id: svn://192.168.202.10@3199 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-03-11 05:47:18 +00:00
mattf 253a6fb5f9 Fix for list override message in VD_amd.agi 
git-svn-id: svn://192.168.202.10@3195 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-02-05 23:46:04 +00:00
mattf 95aac24764 Added ability to limit the number of voicemail messages played to a single lead per day, as a campaign setting. 
git-svn-id: svn://192.168.202.10@3183 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-01-02 14:08:35 +00:00
mattf e9e2d442dc Added ability to play multiple audio prompts for outbound survey campaigns and to use DYN for lead field wildcards defined as audio prompts. 
git-svn-id: svn://192.168.202.10@3178 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-11-22 04:42:45 +00:00
mattf 4bc5d64da3 Added code for Khomp version compatibility in outbound AGI script 
git-svn-id: svn://192.168.202.10@3177 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-11-22 01:40:30 +00:00
mattf 8d864a909b Added RANDOM option for agent_monitor.agi, issue #1110 
git-svn-id: svn://192.168.202.10@3176 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-11-20 14:29:19 +00:00
mattf 428c65bc96 Fix for truncated extension issue #1193 
git-svn-id: svn://192.168.202.10@3169 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-11-18 03:10:03 +00:00
mattf 633badd8d4 git-svn-id: svn://192.168.202.10@3151 3d104415-ff17-0410-8863-d5cf3c621b8a 2019-11-01 20:43:18 +00:00
mattf 37f62d3836 Added User Maximum Inbound Calls Filters features 
git-svn-id: svn://192.168.202.10@3149 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-10-20 17:42:33 +00:00
mattf fd848c17cc Fixes for PHP7 for multiple reports 
git-svn-id: svn://192.168.202.10@3142 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-10-13 12:46:08 +00:00
mattf 9b78364691 Added 'logtable' SIP action, added sip actions to auto-dial calls 
git-svn-id: svn://192.168.202.10@3134 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-09-26 05:02:28 +00:00
mattf 94ff5bbf5f Small changes for Call Quotas features 
Added Call Quota logging to AMD/VM agi script
Added audit and fixing of missing outbound auto-dial logs if Call Quotas is enabled

git-svn-id: svn://192.168.202.10@3124 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-21 03:06:18 +00:00
mattf a3579991ef small fix for Call Quotas feature 
git-svn-id: svn://192.168.202.10@3123 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-20 14:17:21 +00:00
mattf fb563fe4fc Added call_quota_lead_ranking features, EXPERIMENTAL FOR NOW! 
git-svn-id: svn://192.168.202.10@3122 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-07-20 03:54:49 +00:00
mattf ecf6000ec6 Small change to sip-event logging code in agent screen and routing AGI 
git-svn-id: svn://192.168.202.10@3110 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-31 21:49:05 +00:00
mattf aa89193b61 Fix for in-group filter on real-time report 
final fixes for sip event logging code

git-svn-id: svn://192.168.202.10@3108 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-31 20:27:21 +00:00
mattf 13be6a6d1a small fixes to last commit, related to sip-event logging 
git-svn-id: svn://192.168.202.10@3107 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-31 18:09:17 +00:00
mattf 0b5049eb7e Added experimental SIP event logging 
git-svn-id: svn://192.168.202.10@3106 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-31 17:32:43 +00:00
mattf e90ac24b7d Added more logging for Asterisk AMD as well as beta AMD patch for logging of NOAUDIODATA answered calls and more AMD stats gathering 
Added new AST_activity_log_export.pl script to export selected data and send to an FTP server

git-svn-id: svn://192.168.202.10@3082 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-27 16:49:15 +00:00
mattf 8add47af4f Added options to define the static prompts to use for the Inbound Group "Play Place in Line" feature 
git-svn-id: svn://192.168.202.10@3067 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-02-23 15:36:11 +00:00
mattf 1dbd40b34e Added additional $VLforce_index flags in hopper loading script, for high-volume dialing systems 
Fix for user-group, in-group and campaign allowed/permissions matching issues
Added updated Greek translation file

git-svn-id: svn://192.168.202.10@3065 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-02-16 13:56:59 +00:00
mattf 29f1bc962b Added alphabet letters translation to phone DTMF digits feature for agi-dtmf.agi script 
git-svn-id: svn://192.168.202.10@3062 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-01-30 02:22:38 +00:00
mattf 042e1be53c Added RA_USER_PHONE On-Hook CID to solve last RINGAGENT issues 
git-svn-id: svn://192.168.202.10@3061 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-01-22 01:21:49 +00:00
mattf 64a0c43282 Added _wait_time options to Next Agent Call settings for Campaigns and Inbound Groups. 
git-svn-id: svn://192.168.202.10@3042 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-27 04:27:51 +00:00
mattf 861becde27 Added called_count as field as AMM wildcard field 
Fixed issues with AMM wildcard web admin

git-svn-id: svn://192.168.202.10@3037 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-24 20:46:44 +00:00
mattf 3bb287a578 Fix for rare non-NA-set-as-NA call logging issue 
git-svn-id: svn://192.168.202.10@3034 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-20 04:27:00 +00:00
mattf ba8a71944c Added force_fronter_leave_3way Agent API function 
git-svn-id: svn://192.168.202.10@3026 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-09 13:28:03 +00:00
mattf 8113ebeedb Added the ability for customers to be able to enter a new phone number to be 
called back on for the CallerID CallBack Queue feature
Added the new Callmenu Survey Report(linked as "Callmenu Agent" in Reports)

git-svn-id: svn://192.168.202.10@3011 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-06 15:26:23 +00:00
mattf 7efd0ea400 Added user variable sending option on enter_ingroup_url feature 
Added full_name and launch_user variables to AST_send_URL.pl script

git-svn-id: svn://192.168.202.10@2996 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-01 13:55:57 +00:00
mattf b2672a6b8c Fix for missing called_count value in vicidial_log insertions in VD_amd.agi 
git-svn-id: svn://192.168.202.10@2994 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-30 03:13:16 +00:00
mattf 663d674e60 Changed closer logs for AGENTDIRECT calls to log destination user 
git-svn-id: svn://192.168.202.10@2988 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-21 21:07:48 +00:00
mattf 725c2c6483 Added In-Group option for Enter In-Group URL, which can send a URL request when a caller enters an In-Group right before the system looks for an agent to send the call to. 
git-svn-id: svn://192.168.202.10@2987 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-21 10:08:40 +00:00
mattf 352ca619b5 Fix for inconsistency problem in agi-dtmf.agi, issue #1099 
git-svn-id: svn://192.168.202.10@2985 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-20 13:45:00 +00:00
mattf b76bf2b3fc Changed to use server-specific cid_channels_recent table 
git-svn-id: svn://192.168.202.10@2977 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-11 20:55:35 +00:00
mattf 428255ca84 Added In-Group option to override the Park Music-on-Hold. 
git-svn-id: svn://192.168.202.10@2975 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-30 23:09:46 +00:00
mattf 0092f2c3e2 Added in-group populate_lead_source, populate_lead_vendor settings 
git-svn-id: svn://192.168.202.10@2973 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-24 20:14:01 +00:00
mattf cb9cfc61a6 Added source_id as optional channel variable to populate when inserting new leads in inbound AGI script 
git-svn-id: svn://192.168.202.10@2946 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-21 12:25:15 +00:00
mattf 81b357ebfa Fix for Wait/Hold time options when nothing is pressed, inbound AGI 
git-svn-id: svn://192.168.202.10@2938 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-06 19:54:20 +00:00
mattf d5413661bb Added additional logging for Timeclock end-of-day processes 
Ssmall changes for Inbound Queue No Dial

git-svn-id: svn://192.168.202.10@2932 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-01 18:45:21 +00:00
mattf 6cebbbcf5b Added NO_READY option for no_agent_no_queue in-group feature, issue #1046 
git-svn-id: svn://192.168.202.10@2923 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-17 15:26:43 +00:00
mattf 58d790e2ce Fixed issues with VMAIL_NO_INST timecheck Call Menu route 
git-svn-id: svn://192.168.202.10@2914 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-13 14:44:14 +00:00
mattf 600f57aae9 Big fix for recent feature 
git-svn-id: svn://192.168.202.10@2907 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-09 22:17:15 +00:00
mattf 4ab83a9e0c Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached. 
Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.

git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-07 04:48:33 +00:00
mattf ff0ebcd509 Added Max Inbound Calls Outcome to allow for different behaviors when an agent reaches their maximum inbound calls for the day 
git-svn-id: svn://192.168.202.10@2859 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-24 17:07:47 +00:00