Commit Graph
2003 Commits
Author SHA1 Message Date
mattf 7d63ac30f1 Added ability to use Wrap-Up messages with calls terminated through Hotkeys
git-svn-id: svn://192.168.202.10@2141 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-26 13:37:02 +00:00
mattf d190796f99 fixed issue with two agent interface fields being updated by limited access managers.
git-svn-id: svn://192.168.202.10@2140 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-25 14:03:53 +00:00
mattf 65bd6820d1 Added $RS_droppedOFtotal options.php option for the realtime report to allow the drops to be calculated out of Total calls instead of just Answers
git-svn-id: svn://192.168.202.10@2139 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-24 19:33:51 +00:00
mattf 904b0da6b4 Added the state field as an option to Move, Update, and Delete in the advanced lead tools
git-svn-id: svn://192.168.202.10@2138 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-24 14:03:03 +00:00
mattf e72747cbb5 Added Wrapup Bypass option to allow or disallow agents to skip the wrapup screen before the timer is finished. Also added the option to use a system Script as the Wrap Up Message
git-svn-id: svn://192.168.202.10@2137 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-24 02:46:36 +00:00
mattf aa8ff123e5 Fixed small bug in user stats calculation of total time in timeclock when last entry is LOGIN
git-svn-id: svn://192.168.202.10@2136 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-23 19:29:06 +00:00
mattf bb773f438d Added DID pre-filter phone-group redirection and no-agent-ingroup redirection options
git-svn-id: svn://192.168.202.10@2135 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-22 13:35:16 +00:00
mattf 2d9ccbcf93 Added update_settings agent call to grab selected user and campaign settings more frequently without having to log agent out and back in.
git-svn-id: svn://192.168.202.10@2134 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-21 20:06:03 +00:00
mattf 22ad64b541 fixed bug in ADMIN keepalive script
git-svn-id: svn://192.168.202.10@2133 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-20 14:51:15 +00:00
mattf 99a120c291 Added cm_speak_var AGI script to speak field values in vicidial_list for calls tagged with a lead_id
Added extras/fcstats_detail.php custom report

git-svn-id: svn://192.168.202.10@2132 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-20 03:58:48 +00:00
mattf 3d9d78e0b1 Added new Agent API function audio_playback to play audio files from the audio
store in an active agent session. See AGENT_API.txt doc for more info

git-svn-id: svn://192.168.202.10@2131 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-19 21:00:35 +00:00
mattf d8bf53e43f Added User setting for Wrapup Seconds Override
git-svn-id: svn://192.168.202.10@2130 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-19 00:54:17 +00:00
mattf 494221aa0f Fixed issue #773
Added single-digit change to text for TTS in outbound AGI

git-svn-id: svn://192.168.202.10@2129 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-18 23:49:11 +00:00
mattf 271e469e14 Updated version numbers and builds for branch 2.9
Changed trunk to 2.10, added upgrade_2.10.sql

git-svn-id: svn://192.168.202.10@2128 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-13 02:05:37 +00:00
mattf f9fe14d04f Updated all agent and admin web language builds and translation files with new phrases for 2.8
Overhaul of Spanish Agent and Admin language translations based on new contributed language files
Overhaul of Dutch Agent translation, and added contributed images

git-svn-id: svn://192.168.202.10@2126 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-12 20:05:13 +00:00
mattf e8992e06a3 Added CLI dtmf variable option for agi-dtmf.agi script
git-svn-id: svn://192.168.202.10@2125 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-11 17:46:32 +00:00
mattf ea1052e65d Fixed issue#769 with manual dial wait_sec being inflated in Asterisk 1.8
git-svn-id: svn://192.168.202.10@2124 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-10 19:20:33 +00:00
mattf e3301eced5 Fixed small admin.php issues
Fixed issue with alt dial webform2
updated docs

git-svn-id: svn://192.168.202.10@2123 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-06-10 10:01:11 +00:00
mattf d9a91d832d Fixed issue with consultative agent transfers in Asterisk 1.8 AST_manager_listen.pl
git-svn-id: svn://192.168.202.10@2122 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-24 13:26:54 +00:00
mattf d88096933d Added timer_alt_seconds and options to automatically manual dial Alt Phone or Address3 and more Manual Auto Dial options
git-svn-id: svn://192.168.202.10@2121 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-22 17:11:07 +00:00
mattf 13aa9a8626 Fixed security_phrase variable label issues, fixed owner only dialing SQL inefficiency vdc_db_query.php
git-svn-id: svn://192.168.202.10@2120 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-21 00:17:02 +00:00
mattf b53f4ab1d7 Fixed calls in this session to not count monitoring channels in vicidial.php
git-svn-id: svn://192.168.202.10@2119 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-19 14:14:15 +00:00
mattf b307ee12c7 Added admin.php clear list option, Issue #763
git-svn-id: svn://192.168.202.10@2118 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-15 20:13:49 +00:00
mattf 2d7274c58d Fixed typos, issue #760
git-svn-id: svn://192.168.202.10@2117 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-13 00:37:04 +00:00
mattf 333614861f git-svn-id: svn://192.168.202.10@2116 3d104415-ff17-0410-8863-d5cf3c621b8a 2014-05-10 05:51:39 +00:00
mattf c1a210a15d Added 9am-11pm option to DID stats report
git-svn-id: svn://192.168.202.10@2115 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-02 16:09:05 +00:00
mattf d0e645bf74 Fixed 15-min graph for inbound and outbound IVR reports
git-svn-id: svn://192.168.202.10@2114 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-02 10:44:24 +00:00
mattf 7d55b5a41c added include options to nanpa filter script
git-svn-id: svn://192.168.202.10@2113 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-01 11:14:38 +00:00
mattf 9e77fe13fa Fixed small bug in Inbound Daily Report
git-svn-id: svn://192.168.202.10@2112 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-05-01 04:24:10 +00:00
mattf 16810db0fe Added alter_agent_interface_options to default admin user in create mysql file
git-svn-id: svn://192.168.202.10@2111 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-30 21:07:48 +00:00
mattf 13b2d11a9a Added TABLEper_call_notes and called_count as agent script and form variables
git-svn-id: svn://192.168.202.10@2110 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-30 02:15:12 +00:00
mattf 6ae606698f Added pause_type logging to agent log and queue_log
git-svn-id: svn://192.168.202.10@2109 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-28 21:24:27 +00:00
mattf 70c6ad101f Added User permission option for editing Custom Dialplan Entries
git-svn-id: svn://192.168.202.10@2108 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-25 16:37:01 +00:00
mattf 15f59079df Added campaign option to default the search existing leads checkbox on the manual dial screen of the agent interface, as well as reset it after every call
Added campaign option to hide call log and call count data on the agent screen when viewing lead information
Fixed minor AGI inbound bug for estimated hold time bug if there are no log records

git-svn-id: svn://192.168.202.10@2107 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-24 11:05:25 +00:00
mattf da1a9ce640 fixed inconsistent call count in Performance Comparison Report
git-svn-id: svn://192.168.202.10@2106 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-21 04:38:00 +00:00
mattf 4961792f07 Added preview_lead_id and PREVIEW status for agent_status non-agent-api function
git-svn-id: svn://192.168.202.10@2105 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-18 20:18:11 +00:00
mattf 222b62abb6 Added Max Inbound Calls options to Campaigns and Users to enforce a maximum number of inbound calls received per day per agent
git-svn-id: svn://192.168.202.10@2104 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-18 13:56:53 +00:00
mattf 3608f4184e Fived formatting issue with the new Comparison Report
git-svn-id: svn://192.168.202.10@2103 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-18 12:45:29 +00:00
mattf 60502fcae2 Fixed bug on sales calculation of performance comparison report
git-svn-id: svn://192.168.202.10@2102 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-14 21:14:49 +00:00
mattf f772278836 Added the Performance Comparison Report
git-svn-id: svn://192.168.202.10@2101 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-11 18:44:11 +00:00
mattf 9c4054aed8 Fixed call notes logging bug when call is not answered
git-svn-id: svn://192.168.202.10@2100 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-07 23:24:43 +00:00
mattf 200c768ca6 Added new DID filter features for DNC matching and URL DID Redirects
git-svn-id: svn://192.168.202.10@2099 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-04 17:09:56 +00:00
mattf aa642a73d5 Added camp_rg_only option to update_user function of the Non-Agent-API
git-svn-id: svn://192.168.202.10@2098 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-04 00:39:44 +00:00
mattf a834b8101f Fixed minor bug in Hangup Cause Report
git-svn-id: svn://192.168.202.10@2097 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-03 23:55:44 +00:00
mattf e8fbb52338 Added recording filename Agent API append option
git-svn-id: svn://192.168.202.10@2096 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-03 22:55:06 +00:00
mattf 88164ea11e Added --skip-rec-xtra option to not perform additional recording lookups beyond vicidial_id on AST_VDsales_export.pl script
git-svn-id: svn://192.168.202.10@2095 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-03 20:30:05 +00:00
mattf 06697b0c32 Added MathZDC function to prevent division math with zero as one of the numbers
Cleaned up vdc_db_query.php mysql logging
Moved date definitions in keepalive script to the top of the script
Changed iax.conf 1.4 and higher: regcontext=iaxregistration

git-svn-id: svn://192.168.202.10@2094 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-04-03 01:05:16 +00:00
mattf 0bae30bd36 list_download.php, Changed to allow for custom fields with a different entry_list_id
git-svn-id: svn://192.168.202.10@2093 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-03-27 09:39:21 +00:00
mattf e6baa849e9 small fix for ADP report changes just made
git-svn-id: svn://192.168.202.10@2092 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-03-25 12:25:22 +00:00
mattf f610bf19ff Added percentages to Agent Performance Detail report
Added division by zero check function

git-svn-id: svn://192.168.202.10@2091 3d104415-ff17-0410-8863-d5cf3c621b8a
2014-03-25 11:55:16 +00:00