Commit Graph
3178 Commits
Author SHA1 Message Date
mattf 8cddd49af2 Added Agent API function 'vm_message' allowing you to set the VM message to be played to a customer when the agent clicks on the VM button in the agent screen.
git-svn-id: svn://192.168.202.10@3323 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-13 03:16:47 +00:00
mattf a4341f4500 Added better QueueMetrics misconfiguration error handling to agent screen
git-svn-id: svn://192.168.202.10@3322 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-12 16:17:51 +00:00
mattf 76686465ae Fix for side menu issue #1223
git-svn-id: svn://192.168.202.10@3321 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-12 15:19:35 +00:00
mattf 052bd27950 Fix for AGENT routing, check for availability, issue #1211
git-svn-id: svn://192.168.202.10@3320 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-12 15:09:16 +00:00
mattf 8e43a0a0e7 Fix for AGENTDIRECT selected in-groups in agent screen issue #1241
git-svn-id: svn://192.168.202.10@3319 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-12 02:44:56 +00:00
mattf e4d92e7710 Fix for side menu issue #1233
git-svn-id: svn://192.168.202.10@3318 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-12 01:05:36 +00:00
mattf 61a88d0ab1 Fix for CID Groups permissions issue #1234
git-svn-id: svn://192.168.202.10@3317 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-11 23:26:09 +00:00
mattf 46f2402a35 Translation issue fix, Issue #1231
git-svn-id: svn://192.168.202.10@3316 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-11 21:30:50 +00:00
mattf e736c5cb8f Fix for Issue #1230
git-svn-id: svn://192.168.202.10@3315 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-11 21:24:55 +00:00
mattf bfc2c76f33 Added Campaign setting for Hopper Drop-Run triggering. Forcing the one-time hopper insertion of DROP status leads instead of standard hopper loading.
git-svn-id: svn://192.168.202.10@3314 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-11 20:16:00 +00:00
mattf 1df18a37e7 Added caching of parked call stats
Added display of parked call stats, SLA stats and LIMITED report type to real-time report
Added optional rolling of park_log to archive perl script

git-svn-id: svn://192.168.202.10@3313 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-08 17:40:58 +00:00
mattf 1384d44cce Fix for issue with populate_lead_source menu in admin.php
git-svn-id: svn://192.168.202.10@3312 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-07 04:26:52 +00:00
mattf 971719041d Added EXITEMPTY and CALLSTATUS queue_log entry for NANQUE calls
git-svn-id: svn://192.168.202.10@3311 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-07 03:03:07 +00:00
mattf b88eac841f Added campaign_id option to agent_stats_export function in Non-Agent API
git-svn-id: svn://192.168.202.10@3310 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-06 22:04:03 +00:00
mattf 1a6014c60e Added No-Agent No-Queue Delay option for in-groups
git-svn-id: svn://192.168.202.10@3309 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-02 04:52:56 +00:00
mattf 386e523e34 Changed 2 new admin pages to allow access for level 8 users
git-svn-id: svn://192.168.202.10@3308 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-30 04:08:02 +00:00
mattf f6be23ab11 Fix for LIVE call issue in top_panel
Fix for short CIDnumber issue in inbound calltime check AGI
Fix for AGENTDIRECT issue in ALL inbound AGI

git-svn-id: svn://192.168.202.10@3307 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-27 03:37:01 +00:00
mattf 88eb1b32f1 Fix for pause max codes exceptions issue when pausing more than once in the same pause session
Added the force_agent_logout.php admin page

git-svn-id: svn://192.168.202.10@3306 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-26 05:45:47 +00:00
mattf 98de64699b Added reset_agent_pass.php page
git-svn-id: svn://192.168.202.10@3305 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-23 06:14:58 +00:00
mattf 7084616494 Added force change password feature functionality for the agent screen
git-svn-id: svn://192.168.202.10@3304 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-12 20:44:39 +00:00
mattf e16e4b19d8 Fix for admin menu items display in some non admin.php admin pages
git-svn-id: svn://192.168.202.10@3303 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-07 20:00:37 +00:00
mattf dc7c372ef1 Added pause_max_exceptions campaign feature
Fixed issue #1235

git-svn-id: svn://192.168.202.10@3302 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-04 16:30:04 +00:00
mattf ffc9d9716b Added extension as recording_lookup option
Allowed for secure sounds_web_server setting

git-svn-id: svn://192.168.202.10@3301 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-04 13:13:36 +00:00
mattf eb85c6a885 Added two new drop calculations to the Inbound Report and v2
git-svn-id: svn://192.168.202.10@3300 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-24 13:37:54 +00:00
mattf 2dc98ea8ec Added system settings allowing you to remove digits from the beginning of a phone number when it is manual dialed or through the web lead loader.
Fixed issue with Team Performance Detail report

git-svn-id: svn://192.168.202.10@3299 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-24 00:51:56 +00:00
mattf e43763bd32 Added agent-lag-time to agent_status action in alt_display.php
Modified for sale counts to be campaign-specific in Team Performance Detail report

git-svn-id: svn://192.168.202.10@3298 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-20 17:08:11 +00:00
mattf 6629489635 fixes for additional modify_leads options
git-svn-id: svn://192.168.202.10@3297 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-17 17:04:27 +00:00
mattf 00638d3083 Added the ability to modify the status of any call or agent log in the Admin Modify Lead page. Must use new 'Modify Leads' options to enable for a user.
git-svn-id: svn://192.168.202.10@3296 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-17 03:34:45 +00:00
mattf 3bdb6b3e9c Fixes for surveys with hash-star in outbound AGI
git-svn-id: svn://192.168.202.10@3295 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-16 02:23:54 +00:00
mattf 3bab989ea0 small fix to last commit
git-svn-id: svn://192.168.202.10@3294 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-14 12:49:41 +00:00
mattf 0c30210a4c Added UNSELECTED options for campaign alt_number_dialing
git-svn-id: svn://192.168.202.10@3293 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-13 12:25:44 +00:00
mattf 846ada63bb Added more get_call_launch PREVIEW_ options
git-svn-id: svn://192.168.202.10@3292 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-12 20:57:34 +00:00
mattf e1070b637c Fix for script_top_dispo issue #1228 in vicidial.php
git-svn-id: svn://192.168.202.10@3291 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-09 13:56:04 +00:00
mattf 77f73a9d3b Fix for Khomp AGI code
git-svn-id: svn://192.168.202.10@3290 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-02 20:11:02 +00:00
mattf acc81ab085 Added more password security tools to the ENCRYPTED_PASSWORDS.txt document
git-svn-id: svn://192.168.202.10@3289 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-02 01:41:14 +00:00
mattf 859a5f8dad Fix for early permissions message in admin_languages.php, Issue #1227
git-svn-id: svn://192.168.202.10@3288 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-28 20:30:48 +00:00
mattf 6614338817 cmall change for last commit
git-svn-id: svn://192.168.202.10@3287 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-28 19:44:56 +00:00
mattf c993b8775b Fixed issue with dispo URL statuse being sent for CBHOLD statuses in vdc_db_query.php
git-svn-id: svn://192.168.202.10@3286 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-28 19:43:35 +00:00
mattf 3e4917db62 Added alt_display.php script
git-svn-id: svn://192.168.202.10@3285 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-28 15:08:30 +00:00
mattf 2e34d7e519 Added code and instructions for multi-campaign outbound agents, see the AGENT_MULTI-CAMPAIGN_DIALING.txt doc
149.
Added Screen Colors option to set the submit button color on the admin screens and reports.

git-svn-id: svn://192.168.202.10@3284 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-26 13:44:19 +00:00
mattf b048e8da84 Added WebSockets doc
git-svn-id: svn://192.168.202.10@3283 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-26 12:13:30 +00:00
mattf 74cdde61f8 Added options for manual-only and auto-only sip actions
git-svn-id: svn://192.168.202.10@3282 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-26 04:47:05 +00:00
mattf 0a4460fcd8 Added search_method BLOCK option for hopper_list function in non-agent API
git-svn-id: svn://192.168.202.10@3281 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-26 04:31:02 +00:00
mattf fc698380a7 Finished adding button colors for admin web screens
git-svn-id: svn://192.168.202.10@3280 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-26 04:29:50 +00:00
mattf 680920ee18 small fix for rare real-time report pause limit issue
git-svn-id: svn://192.168.202.10@3279 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-17 17:08:39 +00:00
mattf 0c1b28c47a Added CID Groups to several labels to Bulk Tools script
Removed the link to delete the 'default' DID entry in admin.php

git-svn-id: svn://192.168.202.10@3278 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-16 13:33:40 +00:00
mattf 1512190de4 Fixed issue with cid_cb_confirmed_filename multi-prompt not playing last file in ALL-inbound AGI script
git-svn-id: svn://192.168.202.10@3277 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-16 13:11:26 +00:00
mattf 9558ebc2f2 Added campaigns_list & hopper_list functions to the Non-Agent API
git-svn-id: svn://192.168.202.10@3276 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-15 20:29:55 +00:00
mattf 9151022877 Added agent-paused 10 & 15 minute indicators to Real-time report
git-svn-id: svn://192.168.202.10@3275 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-15 14:05:14 +00:00
mattf d0a760c187 Added option '2' to the User Modify "Modify Leads" setting allowing admin users to modify all lead fields except for phone number and alt phone.
git-svn-id: svn://192.168.202.10@3274 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-15 04:42:29 +00:00