ViciDial/agc_2-X
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aed334ae5eda550bf73016d8d970c7a001c8e837
Commit Graph
124 Commits
Author SHA1 Message Date
mattf 1d9aee983e added option for press-1-to-leave-voicemail while waiting in inbound-group queue 
git-svn-id: svn://192.168.202.10@962 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-11 14:22:29 +00:00
mattf 5ba01f7292 added ability to specify the callerid of an outbound conference call within vicidial.php 
reworked VICIDIAL fronter/closer transfers to be more reliable on high-load systems

git-svn-id: svn://192.168.202.10@959 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-10 19:30:48 +00:00
mattf b61ea16361 added many new inbound groups options including place-in-line and estimated hold time 
added DID call routing features from web interface
docs updates and example conf files updates

git-svn-id: svn://192.168.202.10@957 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-07 09:34:41 +00:00
mattf 3900544b99 added campaign-specific DNC feature, affected 11 scripts 
updated docs for new versions

git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-10 05:26:13 +00:00
mattf af2d33c881 added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns 
added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader

git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-02 11:10:33 +00:00
mattf 463fd1d675 fixed issue in AGI ALL inbound script where hold prompt would not be played 
git-svn-id: svn://192.168.202.10@944 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-08-21 05:35:05 +00:00
mattf cbaf2010a2 bug fix for all audio handling scripts 
logging fix for ALL_inbound/_outbound and vdc_db_query.php scripts for specific situations on blended call handling systems

git-svn-id: svn://192.168.202.10@931 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-08-04 23:14:42 +00:00
mattf 49bc6e6f14 changed recording extension in vicidial.php 
IMPORTANT! add 58600XXX to your dialplan, see extensions.conf.sample for info
added new QC-related fields to admin.php
added new QC_gather_records.pl script
made several changes to the QC_process doc
fixed ALL_inbound AGI voicemail bug

git-svn-id: svn://192.168.202.10@926 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-22 22:54:17 +00:00
mattf 4ef83ca186 some minor database changes 
changes to vicidial.php and helper apps to link recording_log entries to vicidial_log and vicidial_closer_log entries.

git-svn-id: svn://192.168.202.10@911 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-08 03:42:00 +00:00
mattf a034da3605 fixed manual dial no-leads in hopper issue in 204 vicidial.php 
fixed default gmt_offset in ALL_inbound AGI script

git-svn-id: svn://192.168.202.10@908 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-05 08:16:30 +00:00
mattf 6f106c8702 more work on timeclock edit page 
fixed display bug in timeonVDADall report
added queue_log logging to manual dial and inbound calling

git-svn-id: svn://192.168.202.10@902 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-01 02:52:49 +00:00
mattf 8fe0263662 refinements to the Survey functions of the ALL_outbound AGI script 
git-svn-id: svn://192.168.202.10@883 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-28 23:20:25 +00:00
mattf d0e30f3b95 Added ALL_outbound survey configuration through admin.php 
added timeclock log alteration permissions to vicidial_users
added logging table for admin

git-svn-id: svn://192.168.202.10@882 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-28 20:15:04 +00:00
mattf c8902422e2 added vicidial_timeclock_audit_log for a non-editable log 
fixed database inconsistencies in files.

git-svn-id: svn://192.168.202.10@879 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-26 04:10:08 +00:00
mattf e95b847ca7 moving depricated VDADtransfer TEST and BROADCAST AGI scripts to extras/old_agi 
git-svn-id: svn://192.168.202.10@877 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-25 15:48:26 +00:00
mattf b7b9dfcdcf Added agi-VDAD_inbound_calltime_check.agi script which gives the ability to have inbound IVR calls(before they have gotten to an in-group[queue]) to be in the vicidial_auto_calls table under the IVR status. Also gives the ability to use a calltime scheme for calls not yet in an in-group 
Changes to AST_VDauto_dial.pl and FastAGI_log.pl scripts to accomodate the new IVR status in the vicidial_auto_calls table.
Added a doc(Inbound_VDAC_IVR.txt) to explain this feature and give an example

git-svn-id: svn://192.168.202.10@875 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-25 15:24:01 +00:00
mattf 4cae3e1f9a Added Not Interested status option to ALL_outbound AGI script when doing SURVEY 
git-svn-id: svn://192.168.202.10@870 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-23 13:35:51 +00:00
mattf 01ebe3400f added SURVEY script functionality to ALL_outbound script 
added posttime update to ALL_inbound script to prevent timeouts on playing of hold message
added calls-in-queue display to agent vicidial.php screen

git-svn-id: svn://192.168.202.10@869 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-20 09:01:03 +00:00
mattf 20ac8a5b5b fixed agi-VDAD_ALL_outbound.agi script to not change CALLBK status calls to PU when Answer is detected. This stats should not be needed for Callbacks. 
git-svn-id: svn://192.168.202.10@854 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-06 19:07:47 +00:00
mattf 62b3b7fe8e added after hours transfer group to in-groups 
added collection of hangup reason for in/out calls into vicidial_log and vicidial_closer_log as well as display of those values in stats pages

git-svn-id: svn://192.168.202.10@851 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-01 09:19:15 +00:00
mattf d060d717ba bug fix for agi-VDAD_ALL_inbound.agi for fewest calls 
bug fixes for manual dial transfers to closer

git-svn-id: svn://192.168.202.10@821 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-02 05:46:22 +00:00
mattf 55c25801d1 bug fix for agi-VDAD_ALL_outbound.agi 
Added ability to override recording options of a campaign for individual in-groups
extensions.conf update

git-svn-id: svn://192.168.202.10@799 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-18 03:43:46 +00:00
mattf 5d8689fd09 Added QC campaigns settings section to admin 
git-svn-id: svn://192.168.202.10@789 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-11 06:58:38 +00:00
mattf 7e11962fc1 Changed license to AGPLv2 
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-10 08:02:30 +00:00
mattf 0ed954628e Added ability to send dropped calls into an inbound group at drop time 
changed callbacks to allow for 5 minutes increments

git-svn-id: svn://192.168.202.10@786 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-02 08:07:04 +00:00
mattf 147fe706f1 added queue priority to in-groups and campaigns(admin.php, AST_VDauto_dial.pl, AST_timeonVDADall.php, agi-VDAD_ALL_inbound.agi) 
updated UPGRADE doc

git-svn-id: svn://192.168.202.10@784 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-02-27 09:23:54 +00:00
mattf 65f86c9490 Fixed bugs in FastAGIlog script 
added new report scripts
updated documentation
changed active agent display time in timeonVDADall from 30 minutes to 360 minutes
Changed all uniqueid fields in database to VARCHAR(20)

git-svn-id: svn://192.168.202.10@782 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-02-24 08:48:40 +00:00
mattf ab699dbcdf fixed vicidial_log bug for closer calls in vdc_db_query.php 
added hopper insertion logging to AST_VDhopper scripts
added better DMTF filtering in agi-IVR script as well as a one hour timeout

git-svn-id: svn://192.168.202.10@773 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-25 17:59:31 +00:00
mattf df9149c49e added ability for agents to change in-groups in CLOSER-type campaigns without logging out 
updated docs
started work on adding a QC feature to the admin.php script

git-svn-id: svn://192.168.202.10@770 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-17 09:38:18 +00:00
mattf bf49261678 added option for system call trigger on call transfer to agi-VDAD_ALL_inbound.agi 
git-svn-id: svn://192.168.202.10@761 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-10 08:01:08 +00:00
mattf 7ec46e11c4 added xfercallid link to vicidial_closer_log table 
updated version and docs in trunk

git-svn-id: svn://192.168.202.10@758 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-03 18:05:50 +00:00
mattf 7fc2bea513 added run-time config options to agi-record-prompts script for format(gsm/wav) and timeout(in milliseconds) 
updated docs and conf_examples accordingly

git-svn-id: svn://192.168.202.10@755 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-12-26 18:45:03 +00:00
mattf b85ca35957 added hard-code option to kick all calls from conference in vicidial.php in trunk 
changed how closer call logging works to test in trunk

git-svn-id: svn://192.168.202.10@753 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-12-26 16:27:08 +00:00
mattf bf1421e4e0 several documentation and example corrections. 
git-svn-id: svn://192.168.202.10@744 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-12-09 20:28:51 +00:00
mattf 453c4a64b7 fixed issue with agi-VDAD_ALL_inbound script with CLOSER transfers 
git-svn-id: svn://192.168.202.10@739 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-12-02 18:57:30 +00:00
mattf a4c8635ea4 added 1 second sleep before reading prompts in ivr_recording AGI script 
added option to search across all lists within a campaign for inbound calls in ALL_inbound AGI script
minor bug fixes

git-svn-id: svn://192.168.202.10@736 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-28 23:02:59 +00:00
mattf 6485d482a5 fixed small bug in vicidial.php 
small changes to agi-IVR_recording script

git-svn-id: svn://192.168.202.10@731 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-26 07:31:09 +00:00
mattf 2228cab169 in agi-VDAD_ALL_inbound script moved welcome message after the business hours check 
git-svn-id: svn://192.168.202.10@729 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-24 13:10:08 +00:00
mattf 8499a13526 added to IVR_recording AGI script playing of IVR number at beginning option 
added new optimized AST_agent_performance script

git-svn-id: svn://192.168.202.10@724 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-21 06:39:18 +00:00
mattf 76e5d3e318 documentation updates 
sample Asterisk 1.4 conf file updates
updated AMD processing to work with Asteirsk 1.4

git-svn-id: svn://192.168.202.10@722 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-18 08:30:07 +00:00
mattf 13827f2022 finished adding campaign_rank and fewest calls agent call routing 
git-svn-id: svn://192.168.202.10@720 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-16 19:33:45 +00:00
mattf 6137e53b1c depricated the old agi-VDAD_closer scripts, moved them to extras/old_agi/ directory 
git-svn-id: svn://192.168.202.10@719 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-16 14:30:31 +00:00
mattf 4ee74a5ed6 added GSM_sALe recording compression script for archive servers 
changed IVR regording to use recording_id only as filename

git-svn-id: svn://192.168.202.10@712 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-13 05:30:46 +00:00
mattf 2a18b854a7 added dynamic response timing for prompts and date announcement pre-prompt. 
git-svn-id: svn://192.168.202.10@711 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-12 07:54:05 +00:00
mattf 9f2b68e235 fixed multi-logging bug in VDAD_inbound_ALL AGI script 
git-svn-id: svn://192.168.202.10@710 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-12 06:11:55 +00:00
mattf 549b05f7c5 added group rank and fewest calls options to next_agent_call for inbound_ALL agi and admin.php 
git-svn-id: svn://192.168.202.10@706 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-04 04:43:04 +00:00
mattf c362c7bf32 fixed small bug in inbound ALL script 
git-svn-id: svn://192.168.202.10@701 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-31 05:37:24 +00:00
mattf 3132aa6219 added hopper priority 
added default campaign manual dial list
added description of ASCII report generation scripts to SCRATCH INSTALL doc

git-svn-id: svn://192.168.202.10@700 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-31 05:14:39 +00:00
mattf 913ffa8a06 fixed MoH issue during transfer on ALL inbound script, added stream of ding and a sleep before transfer 
git-svn-id: svn://192.168.202.10@699 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-30 13:41:50 +00:00
mattf 958d871834 fixed after-hours logging in ALL inbound AGI script 
git-svn-id: svn://192.168.202.10@698 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-30 11:15:57 +00:00