ViciDial/agc_2-X
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity
2,881 Commits 1 Branch 0 Tags
ba8a71944c4eb0eba46da05ab429dba5b2c31a80
Commit Graph
434 Commits
Author SHA1 Message Date
mattf ba8a71944c Added force_fronter_leave_3way Agent API function 
git-svn-id: svn://192.168.202.10@3026 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-09 13:28:03 +00:00
mattf 8113ebeedb Added the ability for customers to be able to enter a new phone number to be 
called back on for the CallerID CallBack Queue feature
Added the new Callmenu Survey Report(linked as "Callmenu Agent" in Reports)

git-svn-id: svn://192.168.202.10@3011 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-06 15:26:23 +00:00
mattf 7efd0ea400 Added user variable sending option on enter_ingroup_url feature 
Added full_name and launch_user variables to AST_send_URL.pl script

git-svn-id: svn://192.168.202.10@2996 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-01 13:55:57 +00:00
mattf b2672a6b8c Fix for missing called_count value in vicidial_log insertions in VD_amd.agi 
git-svn-id: svn://192.168.202.10@2994 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-30 03:13:16 +00:00
mattf 663d674e60 Changed closer logs for AGENTDIRECT calls to log destination user 
git-svn-id: svn://192.168.202.10@2988 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-21 21:07:48 +00:00
mattf 725c2c6483 Added In-Group option for Enter In-Group URL, which can send a URL request when a caller enters an In-Group right before the system looks for an agent to send the call to. 
git-svn-id: svn://192.168.202.10@2987 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-21 10:08:40 +00:00
mattf 352ca619b5 Fix for inconsistency problem in agi-dtmf.agi, issue #1099 
git-svn-id: svn://192.168.202.10@2985 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-20 13:45:00 +00:00
mattf b76bf2b3fc Changed to use server-specific cid_channels_recent table 
git-svn-id: svn://192.168.202.10@2977 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-11 20:55:35 +00:00
mattf 428255ca84 Added In-Group option to override the Park Music-on-Hold. 
git-svn-id: svn://192.168.202.10@2975 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-30 23:09:46 +00:00
mattf 0092f2c3e2 Added in-group populate_lead_source, populate_lead_vendor settings 
git-svn-id: svn://192.168.202.10@2973 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-24 20:14:01 +00:00
mattf cb9cfc61a6 Added source_id as optional channel variable to populate when inserting new leads in inbound AGI script 
git-svn-id: svn://192.168.202.10@2946 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-21 12:25:15 +00:00
mattf 81b357ebfa Fix for Wait/Hold time options when nothing is pressed, inbound AGI 
git-svn-id: svn://192.168.202.10@2938 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-06 19:54:20 +00:00
mattf d5413661bb Added additional logging for Timeclock end-of-day processes 
Ssmall changes for Inbound Queue No Dial

git-svn-id: svn://192.168.202.10@2932 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-03-01 18:45:21 +00:00
mattf 6cebbbcf5b Added NO_READY option for no_agent_no_queue in-group feature, issue #1046 
git-svn-id: svn://192.168.202.10@2923 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-17 15:26:43 +00:00
mattf 58d790e2ce Fixed issues with VMAIL_NO_INST timecheck Call Menu route 
git-svn-id: svn://192.168.202.10@2914 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-13 14:44:14 +00:00
mattf 600f57aae9 Big fix for recent feature 
git-svn-id: svn://192.168.202.10@2907 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-09 22:17:15 +00:00
mattf 4ab83a9e0c Added new PRESS_CALLBACK_QUEUE option to Hold Time and Wait Time In-Group settings, allowing for a customer to retain their place in line in the queue and be called back when their turn is reached. 
Added new Closed Time features to In-Groups that allow all calls in queue to be presented with an option when the in-group closing time for the day has been reached. Also, an option was added to manually force the end of all queueing of calls for an in-group for the day.
Added dial_ingroup option to Agent API external_dial function.
Added In-Group option to look up timezone of customer when a new lead is added during the routing of the call.

git-svn-id: svn://192.168.202.10@2905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-02-07 04:48:33 +00:00
mattf ff0ebcd509 Added Max Inbound Calls Outcome to allow for different behaviors when an agent reaches their maximum inbound calls for the day 
git-svn-id: svn://192.168.202.10@2859 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-11-24 17:07:47 +00:00
mattf 6780d6aa3d Bug fix for on-hook agents using Asterisk 1.8 & 11 in ALL inbound AGI 
git-svn-id: svn://192.168.202.10@2839 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-10-11 17:15:22 +00:00
mattf d27f39741a Added ability to recognize existing Vicidial calls in cm_dnc.agi 
Added cm_cid_change.agi script for Call Menu prompt use to alter CID of call

git-svn-id: svn://192.168.202.10@2838 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-10-11 15:08:07 +00:00
mattf d355b2f13a Added extension append cidname options 
Added custom reports link variables

git-svn-id: svn://192.168.202.10@2825 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-30 13:14:52 +00:00
mattf 1e27a05022 Added DID System-wide filter option to System Settings 
Added DNC.COM inbound number filtering with DNCcom_inbound_filter.php

git-svn-id: svn://192.168.202.10@2821 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-25 17:29:30 +00:00
mattf 23efb62a70 Fix for recordings beginning with CALLID 
more updates for Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2819 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-22 02:17:39 +00:00
mattf 7c00875818 Added option for Auto-inactive of expired lists 
Fixed issue with using CALLID at beginning of recording filename
Added partial experimantal Asterisk 13 compatibility

git-svn-id: svn://192.168.202.10@2817 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-21 12:28:02 +00:00
mattf c58b8ec413 Added screen_colors.php include file for uniform screen color code 
Added uniqueid logging to vicidial_xfer_log, as well as archiving of that table

git-svn-id: svn://192.168.202.10@2812 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-09-03 13:56:49 +00:00
mattf b047a748dc Added In-Group option to ask callers if they would take a survey after agent has handled their call. Overrides agent HANGUP CUSTOMER button to send call to survey instead. Includes sample 'survey_' audio 
Added HTML option to User Group Hourly Detail report
Small fix for XFER LINE HUNG UP detection

git-svn-id: svn://192.168.202.10@2804 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-17 17:34:09 +00:00
mattf 388a291658 Fix for Cross-Cluster phones where phone_type has "trunk" in it 
Added user_call_log archiving when over 1000000 records
Added new options to Fronter/Closer report

git-svn-id: svn://192.168.202.10@2801 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-08-10 01:52:06 +00:00
mattf 1d1fe448cc Added missing list_id in log inserts 
git-svn-id: svn://192.168.202.10@2781 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-22 02:46:44 +00:00
mattf cee52889a0 Added basic one-way Cross-Cluster-Communication feature 
Added ccc_lead_info API function
If phone entry fullname and cidnumber are empty, don't populate a callerid conf line in ADMIN_keepalive_ALL.pl script

git-svn-id: svn://192.168.202.10@2776 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-06-09 20:13:55 +00:00
mattf 74e2e5ec0a Fixed rare inbound logging issue #1017 
Added more additional variable filtering

git-svn-id: svn://192.168.202.10@2761 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-05-28 14:49:36 +00:00
mattf a9438199c9 Added cm_fpg.agi script to allow callers to place their phone numbers into a Filter Phone Group 
Small fix for admin modify lead page custom form disply

git-svn-id: svn://192.168.202.10@2741 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-28 16:30:41 +00:00
mattf bb4ccb1254 Fixed double-logging issue with VD_amd.agi 
git-svn-id: svn://192.168.202.10@2739 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-26 21:25:47 +00:00
mattf 02ba88cec4 Updated AST_parkstats.php for new park logging, and added link to it from Admin Utilites 
Added park_rpt display option to User Stats, will show uer parked calls
Fixed minor logging issue in agi-VDAD_ALL_inbound.agi script

git-svn-id: svn://192.168.202.10@2730 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-04-13 02:48:52 +00:00
mattf c5a734ccf6 Added Drop Lists feature, allowing you to add new leads to a list built from 
DROP calls from inbound groups on a scheduled basis.

git-svn-id: svn://192.168.202.10@2714 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-27 19:56:06 +00:00
mattf e854893198 Added ability to use a special filter phone group entry "BLANK" for a blank CIDnumber 
git-svn-id: svn://192.168.202.10@2711 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-22 21:31:33 +00:00
mattf 88f229e0de Fixed issue with DNC not logging if no campaign defined in cm_dnc.agi 
git-svn-id: svn://192.168.202.10@2701 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-13 20:19:02 +00:00
mattf efef4d5a2f Added campaign agent_xfer_validation option and ingroup populate_state_areacode option 
git-svn-id: svn://192.168.202.10@2698 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-03-09 20:54:47 +00:00
mattf 975f7e4dce Fix for areacode_filter logging issue 
git-svn-id: svn://192.168.202.10@2679 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-21 14:13:12 +00:00
mattf 7ac9d21d83 Added In-group areacode_filter feature, allowing you to drop calls after a set number of seconds in queue that either match or do not match a list of areacodes defined per in-group. 
git-svn-id: svn://192.168.202.10@2674 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-21 03:55:04 +00:00
mattf f0bbe2eff4 Added cm_sc_send_url.agi script from previous commit 
git-svn-id: svn://192.168.202.10@2661 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-03 13:46:27 +00:00
mattf 49f67a654b Fixes for pause-while-call-coming-in issues in agent screen. 
Added cm_sc_send_url.agi script for Call Menus on calls tied to a lead_id to
 send a URL defined in a Settings Container.

git-svn-id: svn://192.168.202.10@2660 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-03 13:45:40 +00:00
mattf 6c1c76f82c Added OW options to populate_lead_province in-group option to overwrite province field every time a call goes into the in-group. 
git-svn-id: svn://192.168.202.10@2659 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-01-18 11:04:56 +00:00
mattf 8946a89ddb Added populate_lead_province in-group option 
git-svn-id: svn://192.168.202.10@2658 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-01-14 19:56:20 +00:00
mattf 4ebe87b629 Added cm_phonesearch.agi script for phone number searching and redirection from a Call Menu 
git-svn-id: svn://192.168.202.10@2657 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-01-13 21:53:15 +00:00
mattf 951fd67bd9 Added cm_sc_areacode.agi script 
Added AGI option to Settings Containers

git-svn-id: svn://192.168.202.10@2642 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-06 02:00:16 +00:00
mattf cc6b8fe539 updates to outbound routing optimization and testing 
git-svn-id: svn://192.168.202.10@2639 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-02 04:11:00 +00:00
mattf f4e3cd1f05 Added listloader file upload error output 
Added beta outbound call routing code and docs

git-svn-id: svn://192.168.202.10@2620 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-15 19:46:42 +00:00
mattf 3e902086e7 Fixed QM partition problem with new MySQL keyword 'partition' 
git-svn-id: svn://192.168.202.10@2610 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-02 16:55:52 +00:00
mattf 52eefe4d80 Changed agi-record_prompts.agi to use DB storage 
Added more detail to agent screen debug logging

git-svn-id: svn://192.168.202.10@2604 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-30 04:12:18 +00:00
mattf ad24ae3897 Fixed DB collation issue 
Added cm_dnc_new.agi script

git-svn-id: svn://192.168.202.10@2584 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-08-31 14:06:50 +00:00