ViciDial/agc_2-X
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bc4d468eda92a4da19ecc4a0b615cb5e40aca276
Commit Graph
26 Commits
Author SHA1 Message Date
mattf bc4d468eda Added ability to set scheduled callbacks with Agent API. 
Added alt_phone and address3 field searches to DID and Call Menu in-group call routing, to allow searching first by phone number, then optionally by alt_phone and address3.
Fixed admin change log display issue

git-svn-id: svn://192.168.202.10@1755 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-11-21 15:31:15 +00:00
mattf 07008fe0b3 SQL changes needed for last commit 
git-svn-id: svn://192.168.202.10@1649 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-04-30 18:48:17 +00:00
mattf b44c4b625e Added ADDMEMBER queue_log logging option to System Settings, and added CALLERONHOLD entries to queue_log when customer is on park. 
Added admin no-cache and auto-refresh of modify screens to admin interface. These are configurable in the System Settings
Added option for cross-server phone dialplan extensions in System Settings.

git-svn-id: svn://192.168.202.10@1543 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-11-08 06:27:05 +00:00
mattf bd7ff13e63 Added code for phase 1 of custom list fields 
Added 2 variables to astguiclient.conf

git-svn-id: svn://192.168.202.10@1424 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-05-06 23:09:03 +00:00
mattf 5291643270 Added list name and list description as script variables in the agent interface 
Added CallerIDname extension append option to trunk

git-svn-id: svn://192.168.202.10@1407 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-04-15 03:01:41 +00:00
mattf 77a2d6e79c Added queuemetrics_loginout option in system settings 
git-svn-id: svn://192.168.202.10@1364 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-03-09 11:31:41 +00:00
mattf f7e85bd029 Added CRM Login Popup to campaign settings to allow for a custom window to be opened on agent login, optionally using agent and campaign variables 
Added 5 custom fields to the user settings
Added st* functions to agent api

git-svn-id: svn://192.168.202.10@1276 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-13 01:03:54 +00:00
mattf 878f15f431 Various formatting fixes 
Added more logging to emergency agent logout processes
changed start_asterisk_boot.pl script to launch unique astshell screen sessions

git-svn-id: svn://192.168.202.10@1275 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-11 01:59:57 +00:00
mattf aa91ff4fd0 Added queue_log DID and IVR logging entries for QueueMetrics 
git-svn-id: svn://192.168.202.10@1262 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-23 04:56:33 +00:00
mattf b471e8df0c Added auto-kill to adapt script to facilitate cleaner clearing of daily stats 
Added QM ABANDON call clearing in queue_log to agent log cleanup script
Fixed bug in conf_exten_check.php

git-svn-id: svn://192.168.202.10@1260 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-15 15:26:06 +00:00
mattf b4b0caa5c9 added agent-selectable territories option to vicidial.php 
git-svn-id: svn://192.168.202.10@1241 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-12 07:56:15 +00:00
mattf 4eb6b57a37 Added live monitoring option through QueueMetrics feature 
git-svn-id: svn://192.168.202.10@1132 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-30 14:13:26 +00:00
mattf df105bb02b Added QueueMetrics XMLRPC PHP script for auto-lookups of recordings within the QueueMetrics interface 
Updated QueueMetrics installation instructions and integration options documentation

git-svn-id: svn://192.168.202.10@1127 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-26 14:58:19 +00:00
mattf bcb667eef3 added click-to-dial to Vtiger integration 
added agent alert option to vicidial.php
some bug fixes and doc updates

git-svn-id: svn://192.168.202.10@1038 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-27 08:03:01 +00:00
mattf d15e029154 added forced pause code use on agent interface 
several report enhancements
some logging changes

git-svn-id: svn://192.168.202.10@992 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-01 13:07:08 +00:00
mattf 21276c1ac1 logging fixes and queue_log fixes 
AST_VDauto_dial.pl fix for deleting vicidial_auto_calls entries

git-svn-id: svn://192.168.202.10@979 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-20 08:06:16 +00:00
mattf 6f106c8702 more work on timeclock edit page 
fixed display bug in timeonVDADall report
added queue_log logging to manual dial and inbound calling

git-svn-id: svn://192.168.202.10@902 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-01 02:52:49 +00:00
mattf b0818ecbc5 added DISPO status to timeonVDADall report 
fixed VDAD stats Human Answered calculations
timeclock report calculations fixed for same day numbers

git-svn-id: svn://192.168.202.10@893 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-20 04:40:20 +00:00
mattf 0537c3df63 added queuemetrics_eq_prepend field for optional vicidial_list data prepend to the phone number in ENTERQUEUE events in queue_log 
git-svn-id: svn://192.168.202.10@541 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-23 16:12:24 +00:00
mattf 8ac4b5803a fixed double call end queue_log entry 
git-svn-id: svn://192.168.202.10@529 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-16 15:56:59 +00:00
mattf 01244bd2be added COMPLETEAGENT/COMPLETECALLER/CALLSTATUS queue_log entries to vicidial.php, vdc_db_query.php and FastAGI_log.pl 
git-svn-id: svn://192.168.202.10@526 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-15 18:09:13 +00:00
mattf 4b3a7b2b81 added ENTERQUEUE/CONNECT/EXITWITHTIMEOUT queue_log entries to agi-VDADtransfer.agi 
git-svn-id: svn://192.168.202.10@524 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-14 20:15:16 +00:00
mattf 63199ef936 Added QueueMetrics PAUSE/UNPAUSE/AGENTLOGIN/AGENTLOGOFF actions to vicidial.php,vdc_db_query.php and AST_VDremote_agents.pl 
git-svn-id: svn://192.168.202.10@520 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-13 19:45:28 +00:00
mattf 431f6a926b updated docs 
changed vicidial.php to update customer info before AXFER or CXFERs

git-svn-id: svn://192.168.202.10@519 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-13 15:17:16 +00:00
mattf fe457647da Fixed issues with same-server Consultative transfers between fronters and closers 
git-svn-id: svn://192.168.202.10@517 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-12 17:54:54 +00:00
mattf c916bc51af documentation updates 
started QUEUEMETRICS doc
added eaccelerator to the SCRATCH_INSTALL doc

git-svn-id: svn://192.168.202.10@516 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-08 22:15:19 +00:00