Commit Graph
373 Commits
Author SHA1 Message Date
mattf 04c4998495 Added Level 8 Disable Add option to system settings
Added Email Log Report
Small change to Lists campaign report to make it more efficient

git-svn-id: svn://192.168.202.10@1936 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-02-22 02:53:19 +00:00
mattf 23244cee01 Added AMD actions for call menu and in-group
git-svn-id: svn://192.168.202.10@1931 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-02-11 02:01:25 +00:00
mattf 6b174c3953 More updates for non-latin characters email handling
git-svn-id: svn://192.168.202.10@1930 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-30 03:17:31 +00:00
mattf caf44ed315 better support for non-latin email characters.
new cpan module required: install MIME::Base64

git-svn-id: svn://192.168.202.10@1929 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-27 05:30:12 +00:00
mattf 666a583b24 Added BETA support for Asterisk 1.8 with vicidial. To download a version of Asterisk 1.8, go to:
http://downloads.vicidial.com/beta-apps/

git-svn-id: svn://192.168.202.10@1917 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-20 17:41:26 +00:00
mattf 6ee66d9510 bug fixes for email functions and documentation
git-svn-id: svn://192.168.202.10@1906 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 06:42:43 +00:00
mattf f837429e6a Added inbound email queue to agent support
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 04:28:32 +00:00
mattf 09e064cd87 Added a campaign feature to allow an agent to search for a lead while on an
inbound call and have their active lead change to a search result lead
 that they select.

git-svn-id: svn://192.168.202.10@1903 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-06 22:45:00 +00:00
mattf 7ed4d717ed Added Enhanced Disconnect logging for outside of the USA, disabled by default
git-svn-id: svn://192.168.202.10@1891 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 05:20:26 +00:00
mattf 9f3d14d0e1 Added list expiration date feature
Added Other Campaign DNC List campaign option

git-svn-id: svn://192.168.202.10@1881 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-26 03:29:40 +00:00
mattf d5c599275e Added call time inbound holiday functions
git-svn-id: svn://192.168.202.10@1880 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-24 20:56:14 +00:00
mattf 57bdd4e2d8 Added QueueMetrics Socket-send function for custom queue_log record sending
git-svn-id: svn://192.168.202.10@1879 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-21 02:19:31 +00:00
mattf 96f8e9bbcd Added QC functionality
git-svn-id: svn://192.168.202.10@1877 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-16 21:12:44 +00:00
mattf 80023b9a35 Added recording filename variable INGROUP for the In-Group ID of a call
Inbound Daily Report, Changed to multi-select for in-group selection
Cleanup log process, Added buffer time for agent log validation of LOGIN between record and next record

git-svn-id: svn://192.168.202.10@1875 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-15 11:32:09 +00:00
mattf d6aabb9043 Added basic lead management tools to the Admin Utilities
Fixed small variable filtering issues in the non-agent API
Fixed issue with manual dial lead preview and script custom variables

git-svn-id: svn://192.168.202.10@1874 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-14 23:15:42 +00:00
mattf 0b6c4bcf0d Added more validation of agent sessions to prevent double-logins
Added campaign option to show a "Pause After Next Call" link to the agent screen below the Pause/Resume buttons
Added campaign option to set owner field to user if the owner field is empty

git-svn-id: svn://192.168.202.10@1869 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-29 11:11:16 +00:00
mattf 4df31bfc4e Added servers svn version information
git-svn-id: svn://192.168.202.10@1868 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-28 03:51:39 +00:00
mattf ff938c5224 Added ability to set an audio store file for the voicemail greeting message
Added ability to delete audio files from the audio store

git-svn-id: svn://192.168.202.10@1865 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-19 13:43:41 +00:00
mattf 46ebfe0ed8 Added update_log_entry function to the non-agent API
git-svn-id: svn://192.168.202.10@1858 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-13 20:18:39 +00:00
mattf 89e8d57666 Added user_group_status and in_group_status functions to the non-agent-api
Added new cm_status_dial.agi script

git-svn-id: svn://192.168.202.10@1857 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-13 00:45:56 +00:00
mattf ce77ca9339 Added vicidial_dial_log outbound call logging
git-svn-id: svn://192.168.202.10@1854 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-31 21:19:27 +00:00
mattf 648681fa64 Added non-loading webphone options and API agent call and webphone url functions
git-svn-id: svn://192.168.202.10@1852 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-20 15:08:18 +00:00
mattf 8be49547d2 Added Callback User Transfer page
formatting changes to inbound daily report

git-svn-id: svn://192.168.202.10@1851 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-19 05:35:03 +00:00
mattf 65f160d65d Added add_group_alias non-agent API function
Added System Settings option to disable list counts in admin web screens

git-svn-id: svn://192.168.202.10@1848 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-10 14:23:21 +00:00
mattf b6a201f6b0 Added recording and webserver functions to the agent API
git-svn-id: svn://192.168.202.10@1847 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-10 12:31:28 +00:00
mattf 575da442b3 Added Max Stats download feature to admin.php
Added extended vicidial_list fields option
Added TNM duplicate delete and DOB format options to CLI lead loader
Added talk time % column to the Agent Time Detail report

git-svn-id: svn://192.168.202.10@1839 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-07-14 02:11:55 +00:00
mattf c8cd121e9a Added option to allow for SQL qualifying of a lead before playing a Call Menu
git-svn-id: svn://192.168.202.10@1838 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-07-06 21:01:55 +00:00
mattf 3d26ea0cd1 Added Japanese agent interface, set 2.4 branch for RC 2
git-svn-id: svn://192.168.202.10@1836 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-06-28 03:06:58 +00:00
mattf 992f95dd5a Added Safe Harbor Audio Field to campaign options which allows for a lead field to be used as an override safe harbor audio on a per-lead basis
git-svn-id: svn://192.168.202.10@1827 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-30 14:21:16 +00:00
mattf 484575b89f Added User Group User Login Report
git-svn-id: svn://192.168.202.10@1823 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-26 12:29:06 +00:00
mattf a7393223f1 small bug fix in cm_lookup.agi script
git-svn-id: svn://192.168.202.10@1821 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-22 14:40:30 +00:00
mattf d17962fde2 Added transfer call to answering maching message with hotkey option (LTMG or XFTAMM)
git-svn-id: svn://192.168.202.10@1820 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-18 19:13:31 +00:00
mattf f02c4474f3 Added Dial In-group CID setting to In-Group modification screen to allow for agent manual dial in-group calls to have a specific CID per in-group
tweaked the Dial In-group code in several places for efficiency and to remove blocking in the ALL inbound agi script

git-svn-id: svn://192.168.202.10@1817 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-14 14:02:53 +00:00
mattf b4ac60ecb1 Added options to allow for an agent to place manual dial calls out as if they were in-group inbound calls. Also allows for no-dial calls that are not actually placed out the telco, but are logged as calls. For more information see the "In-Group Manual Dial" options in Campaign Detail
git-svn-id: svn://192.168.202.10@1816 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-05-13 05:01:03 +00:00
mattf 7ff7f2f59f changing versions on trunk to 2.6 after branching of 2.4
git-svn-id: svn://192.168.202.10@1811 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-20 20:24:20 +00:00
mattf 62ecea514a Small admin web interface fixes
Added Danish translation for agent web interface[issue #464]
Added Russian agent screen buttons[issue #425]
Updated non-English agent screen translations(Spanish[issue #161], Swedish[issue #530] and Google-translated new phrases for all languages)

git-svn-id: svn://192.168.202.10@1807 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-19 06:00:53 +00:00
mattf 88e3a7d18c Changed auto-alt-dial multi-lead processing to use server max recording time value for time in AST_VDauto_dial.pl script
Changed the AST_flush_DBqueue.pl script to only need to run from one server in a cluster
Fixed an issue on some systems with MANUAL dial method hotkey usage in vicidial.php
Changed non-agent-api agent stats export function to use case-insensitive user IDs and include all pauses
update docs
some small formatting changes and bug fixes

git-svn-id: svn://192.168.202.10@1803 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-04 17:38:42 +00:00
mattf a9aaf9025d Added Carrier Log and Hangup Reason reports to Admin Utilities screen
Added Lead Loading File Templates
Added "--daily" option to the ADMIN_archive_log_tables.pl script allowing
	for the call_log and vicidial_log_extended tables to be archived every
	night and only keep the last 24-hours of logs in the active table.
Fixed Hopper call count limit bug

git-svn-id: svn://192.168.202.10@1800 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-03 02:20:33 +00:00
mattf 940c236a83 Added compatibility for DAHDI channelbank phones in vicidial.php using asterisk version for server > 1.4.21.2
git-svn-id: svn://192.168.202.10@1795 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-03-08 21:20:52 +00:00
mattf 0e4c6700e9 Added SCRIPT_multirecording.php script that allows triggering of starting and stopping of recordings on demand within a script in a IFRAME
git-svn-id: svn://192.168.202.10@1791 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-27 20:43:00 +00:00
mattf 966564377e Added Dialer Inventory Report options for excluding lists and ranking shifts display order
Added User Group multi-selection option to the real-time report
Added HTML bar chart display options to most of the reports
Removed password logging from admin scripts failed login attempts
Made webroot-writable system setting function the same on all admin scripts
Fixed list lastcalldate for manual dial calls

git-svn-id: svn://192.168.202.10@1789 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-24 21:43:54 +00:00
mattf 9bcfe7911a Added campaign option to check the hopper for duplicate vendor_lead_code
Added remote-agent daily stats
Added option to log non-agent-API queries from non-admin.php queries

git-svn-id: svn://192.168.202.10@1784 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-13 22:29:27 +00:00
mattf 7a18445355 Separated vicidial-auto dialplan entries into different contexts
Added phone_context as option in bulk phone insert script

git-svn-id: svn://192.168.202.10@1783 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-09 21:03:36 +00:00
mattf 03c3f41a55 Added Dialer Inventory Report, requires a process to be added to the crontab after-hours to gather the statistics
git-svn-id: svn://192.168.202.10@1769 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-03 03:50:33 +00:00
mattf 86d042aeac Added Timer Action for Dx_DIAL_QUIET options and timer_rebeep.agi script to allow for periodic beep in agent session required by some organizations to make customers aware of a recorded line
git-svn-id: svn://192.168.202.10@1767 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-28 01:05:22 +00:00
mattf f2345e29ae Added Max Daily Stats gathering/updating/display functions
Fixed some ereg issues in admin.php

git-svn-id: svn://192.168.202.10@1763 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-23 14:04:39 +00:00
mattf 2ddf487e00 Added ability to update phone number on a lead when call is looked up through the cm_lookup.agi script from a Call Menu
Added concurrency check option to agent cleanup log script

git-svn-id: svn://192.168.202.10@1761 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-12 20:33:58 +00:00
mattf b4220a9a02 Added new Grade-Random Next-Agent-Call methods that allow for agents to have a higher or lower probability of receiving the next call depending on their grade for a specific in-group or campaign.
git-svn-id: svn://192.168.202.10@1759 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-12-02 18:51:29 +00:00
mattf f8bcd5a45f Added Inbound Daily Report
Added more filename filtering for audio store

git-svn-id: svn://192.168.202.10@1756 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-22 18:34:49 +00:00
mattf bc4d468eda Added ability to set scheduled callbacks with Agent API.
Added alt_phone and address3 field searches to DID and Call Menu in-group call routing, to allow searching first by phone number, then optionally by alt_phone and address3.
Fixed admin change log display issue

git-svn-id: svn://192.168.202.10@1755 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-21 15:31:15 +00:00