ViciDial/agc_2-X
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bf033c46468dddff7af113a8a4c277fcab3baacb
Commit Graph
1467 Commits
Author SHA1 Message Date
mattf bf033c4646 Added select/deselect all options to AC-CID modify page. Reworked max stats calculations 
git-svn-id: svn://192.168.202.10@2490 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-13 02:07:44 +00:00
mattf 0df79776b1 Added talk_time_trigger and exclude_status options to dispo_move_list.php 
Fixed HTML display issue in agent status detail report

git-svn-id: svn://192.168.202.10@2489 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-11 11:51:42 +00:00
mattf 5ca41ee715 Added new webphone options 
Added option to define a carrier across all servers

git-svn-id: svn://192.168.202.10@2488 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-06 17:04:52 +00:00
mattf 3fd75a75c6 Added Alternate IVR(Call Menu) Logging options 
Added more optional logging to ADMIN_keepalive_ALL.pl script for end-of-day processes, also those processes now only run on the voicemail server of a cluster.

git-svn-id: svn://192.168.202.10@2486 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-06 05:08:50 +00:00
mattf 5b8763d1be Added ability to transfer customer chats to another chat group or agent 
Added API Log Report to Admin Utilities page

git-svn-id: svn://192.168.202.10@2485 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-05 15:12:59 +00:00
mattf c72262c275 Lengthened user name field in Agent status and time detail reports 
git-svn-id: svn://192.168.202.10@2483 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-02 03:14:49 +00:00
mattf d9de5eea48 Added option to show in-group color in real-time report agent records 
Rewrote Fronter/Closer report
Updated reports to reformat the forms in a more unified format
Added Help entries for most reports

git-svn-id: svn://192.168.202.10@2482 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-02-28 00:45:18 +00:00
mattf cdbe387cd9 Fixed XSS security issue, issue #929 
git-svn-id: svn://192.168.202.10@2481 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-02-27 15:13:54 +00:00
mattf 4b815c75b4 Fixed issue with blind monitoring, Issue #924 
git-svn-id: svn://192.168.202.10@2480 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-02-11 17:36:10 +00:00
mattf 87843ea3ee Changed chat_customer so that chat contents will stay on custom screen after agent ends chat. Issue #916 
git-svn-id: svn://192.168.202.10@2479 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-02-03 16:32:13 +00:00
mattf c830879353 Fix for Status flags vertical display in latest web browsers 
git-svn-id: svn://192.168.202.10@2478 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-31 16:36:09 +00:00
mattf ba7b11789b Small fix for custom fields 
git-svn-id: svn://192.168.202.10@2477 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-30 21:30:14 +00:00
mattf 6679a207d1 changed help.php to use consistent authentication variable filtering 
git-svn-id: svn://192.168.202.10@2475 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-23 01:13:03 +00:00
mattf 2a9ea0d9c4 Added settings-report_default_format and help text for several reports 
Added agents per server counts to bottom of reports page
Standardized formatting on several agent reports
Added display of several fields to modify lead page

git-svn-id: svn://192.168.202.10@2474 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-22 19:04:44 +00:00
mattf 076cb0fb42 Added EXTENDED_2 option with term_reason field to Export Calls Report 
git-svn-id: svn://192.168.202.10@2473 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-21 17:52:45 +00:00
mattf dc891d5959 Added show_email variable for chat_customer 
Added missing entry_date field on vicidial_list insert on new emails
Fixed issue where non-phone leads were not updating, and a lead_info issue, in vdc_db_query.php

git-svn-id: svn://192.168.202.10@2472 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-21 03:38:25 +00:00
mattf 195170d696 Added recording access options 
git-svn-id: svn://192.168.202.10@2468 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-16 21:09:28 +00:00
mattf e3752dd496 Fix for numeric audio files in playback function in the agent API 
git-svn-id: svn://192.168.202.10@2467 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-13 19:57:42 +00:00
mattf 132d7b60a9 Fixed SQL issues with making changes in admin.php, Issue #913 
git-svn-id: svn://192.168.202.10@2466 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-11 11:30:18 +00:00
mattf 8e96a477da Added new campaign setting for Manual Dial Hopper Check, Issue #881 
Added realtime check to see whether sub chats are still running, Issue #910
Changed some mysqli_query to mysql_to_mysqli for consistency in several scripts

git-svn-id: svn://192.168.202.10@2465 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-09 13:37:14 +00:00
mattf 4dde6be345 Added available_agents and status_link button options as well as validation of active in-group to the chat_customer screen. 
git-svn-id: svn://192.168.202.10@2464 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-09 02:23:52 +00:00
mattf 2deeac7ee4 Deactivated several call action buttons while Email/Chat handling in the agent screen 
git-svn-id: svn://192.168.202.10@2463 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-07 03:26:46 +00:00
mattf 4bdbb6c06a Fixed user modification issue with certain manager user settings 
git-svn-id: svn://192.168.202.10@2462 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-06 22:44:49 +00:00
mattf 0f8a9bda01 tiny fix for user preset search option 
git-svn-id: svn://192.168.202.10@2461 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-06 20:37:22 +00:00
mattf 8c815570cf Added disable_user_group_bulk_change option to options.php 
Added on_hook_cid_number setting to in-groups

git-svn-id: svn://192.168.202.10@2460 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-06 19:36:32 +00:00
mattf ad8ce7d434 Added GROUP_AREACODE option to inbound did filters 
git-svn-id: svn://192.168.202.10@2459 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-06 12:54:20 +00:00
mattf fc2d42c3f8 Fixed SQL errors in user group bulk change script 
git-svn-id: svn://192.168.202.10@2457 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-05 17:37:56 +00:00
mattf 4d38b55a99 new Dutch pause/active buttons, issue #879 
git-svn-id: svn://192.168.202.10@2456 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-05 00:55:30 +00:00
mattf a4160e7096 Added chat dead detection in agent screen, real-time report and API 
Added chat/email live images for agent screen

git-svn-id: svn://192.168.202.10@2455 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-04 19:11:44 +00:00
mattf 98bdb3dd8e disabled debug logging in manager_send.php 
git-svn-id: svn://192.168.202.10@2454 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-04 15:00:23 +00:00
mattf 0c56918ab7 Added options in In-Groups and Campaigns to allow for the agent recordings 
to be initiated by the routing process instead of at the agent screen
Fixed issues with non-ascii leads loading

git-svn-id: svn://192.168.202.10@2453 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-03 02:41:21 +00:00
mattf 484b41793c Added agent_allowed_chat_groups to User Groups 
git-svn-id: svn://192.168.202.10@2451 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-31 14:45:45 +00:00
mattf 7192aede07 Fixed admin logging in several places in admin.php 
git-svn-id: svn://192.168.202.10@2450 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-31 06:15:54 +00:00
mattf a676525823 Fixed transfer of parked call logging issue #901 
git-svn-id: svn://192.168.202.10@2449 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-30 14:23:21 +00:00
mattf 882c1b5359 Added campaign setting for manual_dial_timeout 
git-svn-id: svn://192.168.202.10@2448 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-30 04:33:24 +00:00
mattf f4f4030d33 Fixed issue #907, script reload after canceling manual 3way call in vicidial.php 
git-svn-id: svn://192.168.202.10@2447 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-30 03:42:32 +00:00
mattf 53ad49115f Added daily breakdown option to the Agent Performance Detail report 
Added archive search option to several reports

git-svn-id: svn://192.168.202.10@2446 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-30 02:19:42 +00:00
mattf f1c30b9bfa Added utility to gather and display Asterisk debug information. Includes a server setting and Admin Utilities report. 
git-svn-id: svn://192.168.202.10@2445 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-29 22:33:17 +00:00
mattf 60ecc3c7df Added session_id(conf_exten) field to output of agent_status, and added logged_in_agents function to the non-agent API 
git-svn-id: svn://192.168.202.10@2440 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-26 14:56:32 +00:00
mattf 2993823788 Changes to Chat In-group Modify page 
git-svn-id: svn://192.168.202.10@2439 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-21 12:53:27 +00:00
mattf 7cf98da692 Added more phone NVA options and new NVA agi options related to inserting leads where phone number is not found 
git-svn-id: svn://192.168.202.10@2438 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-20 21:28:58 +00:00
mattf 1f75beeb8d Improved logging of chats, emails, inbound calls 
git-svn-id: svn://192.168.202.10@2437 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-20 16:19:27 +00:00
mattf 41c49afc48 Added new Spanish and Japanese agent images and translations 
git-svn-id: svn://192.168.202.10@2436 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-20 04:00:51 +00:00
mattf ec27fd5f4f Added dynamic language ability to chat functions 
Fixed several security issues with Chat functions
Added new options to ADMIN_www_languages.pl script

git-svn-id: svn://192.168.202.10@2435 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-19 22:16:43 +00:00
mattf e51c7b93f8 Added User Group Call Times restrictions to select list for the Inbound Report v2 
git-svn-id: svn://192.168.202.10@2434 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-18 11:56:16 +00:00
mattf 1f304abf49 Allow for pre-population of and carrying of group_id through to new chat in chat_customer code 
git-svn-id: svn://192.168.202.10@2432 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-17 15:44:53 +00:00
mattf 8397e34f2c Added new version of Inbound Report that allows restricting results by Call Time 
Added Inbound Chat Report

git-svn-id: svn://192.168.202.10@2431 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-16 15:57:54 +00:00
mattf b38c00306e Added more available variables to the Phone NVA call URL feature 
git-svn-id: svn://192.168.202.10@2430 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-15 04:16:25 +00:00
mattf 9aabac5ece fixes for chat 
git-svn-id: svn://192.168.202.10@2429 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-14 03:39:36 +00:00
mattf 911c4fa86e Added Chat Messaging 
git-svn-id: svn://192.168.202.10@2428 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-14 02:12:07 +00:00