ViciDial/agc_2-X
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c6515c3977458d4867ecf8ae1dbeaad3f2b1af4e
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523 Commits
Author SHA1 Message Date
mattf c6515c3977 added extra agent debug logging info 
git-svn-id: svn://192.168.202.10@2678 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-21 12:33:52 +00:00
mattf fe6a6187b1 Added Agent API function switch_lead to switch the active call lead_id while 
the agent is on a live inbound phone call.

git-svn-id: svn://192.168.202.10@2673 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-20 19:18:08 +00:00
mattf fb0292f439 Added campaign setting for Dead Call to Dispo Only, to allow the Dead Call Max Seconds setting to send the agent to the dispo screen 
git-svn-id: svn://192.168.202.10@2671 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-17 22:40:50 +00:00
mattf 4e22158f7d Added phone_number_log API function 
Added api_only_user User option

git-svn-id: svn://192.168.202.10@2662 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-07 18:44:38 +00:00
mattf 49f67a654b Fixes for pause-while-call-coming-in issues in agent screen. 
Added cm_sc_send_url.agi script for Call Menus on calls tied to a lead_id to
 send a URL defined in a Settings Container.

git-svn-id: svn://192.168.202.10@2660 3d104415-ff17-0410-8863-d5cf3c621b8a
 2017-02-03 13:45:40 +00:00
mattf a237c4a16a Added more debug logging of events to vicidial.php 
git-svn-id: svn://192.168.202.10@2652 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-22 16:18:22 +00:00
mattf 9f110688a8 Fixed issue with Scheduled Callbacks with tilde'~' in text fields 
git-svn-id: svn://192.168.202.10@2650 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-22 12:36:48 +00:00
mattf b87a7806ee Added the ability for internal chats to have more than one agent participant 
Fix for rare parked call hangup issue

git-svn-id: svn://192.168.202.10@2648 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-12-17 14:13:08 +00:00
mattf 97d7d6b771 Updated trunk for new working version 2.14 
git-svn-id: svn://192.168.202.10@2633 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-27 03:19:23 +00:00
mattf 8c2a1eaaa5 small default color design change to agent screen 
git-svn-id: svn://192.168.202.10@2623 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-17 20:35:33 +00:00
mattf 7c39d151b5 changed timeclock, welcome and agent scripts to use uniform agent screen colors 
git-svn-id: svn://192.168.202.10@2612 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-07 05:01:33 +00:00
mattf 3e902086e7 Fixed QM partition problem with new MySQL keyword 'partition' 
git-svn-id: svn://192.168.202.10@2610 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-11-02 16:55:52 +00:00
mattf 808c4b1a3b Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen 
git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-29 16:05:17 +00:00
mattf 44722cec99 Added required fields screen label feature 
git-svn-id: svn://192.168.202.10@2596 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-10-19 04:41:33 +00:00
mattf ea0f0c2d07 Added ---READONLY--- option for most screen labels in vicidial.php 
git-svn-id: svn://192.168.202.10@2590 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-09-16 12:04:03 +00:00
mattf 049efc6f7c Added agent display field option for last local call time 
Added new options to dispo_move_list.php
Updated internal chat screen colors for agent

git-svn-id: svn://192.168.202.10@2587 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-09-10 20:45:45 +00:00
mattf 44e43e6bae Added campaign option to automatically manual dial next number in agent 
screen after X seconds. Must be enabled in System Settings.

git-svn-id: svn://192.168.202.10@2569 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-07-31 21:30:33 +00:00
mattf 6c0b9b7e8a Started process to redesign the Agent Screen, added Screen Colors definitions, removed san-serif fonts, changed loading/login/logout screens, logging of browser width/height. 
git-svn-id: svn://192.168.202.10@2558 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-07-06 18:44:43 +00:00
mattf 38c82b0bb5 Fixed user_authorization bug in agent code 
git-svn-id: svn://192.168.202.10@2524 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-28 22:50:22 +00:00
mattf d56b5edb97 Fixed text link overlaps with other languages in vicidial.php 
git-svn-id: svn://192.168.202.10@2520 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-20 17:46:09 +00:00
mattf 1c80526448 Added default_phone_code to system_settings, removed hard-coded default phone_code of '1' in several places. Issue #942 
git-svn-id: svn://192.168.202.10@2514 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-14 14:16:23 +00:00
mattf c5be4f2efd Made several URL form input fields longer in admin web screens 
Fixed missing start and dispo call url variables, issue #938

git-svn-id: svn://192.168.202.10@2503 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-04-01 02:23:41 +00:00
mattf 6e80c3d6d9 Reworked System Summary Screen and several other design elements for the admin web interface 
Added new Dutch images, issue #936

git-svn-id: svn://192.168.202.10@2495 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-27 06:07:21 +00:00
mattf e18431594a Fixed issue #934, phone_login 
git-svn-id: svn://192.168.202.10@2494 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-26 14:07:51 +00:00
mattf 4344be08a3 Fixed issue #933, variables 
git-svn-id: svn://192.168.202.10@2493 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-26 13:50:06 +00:00
mattf 5ca41ee715 Added new webphone options 
Added option to define a carrier across all servers

git-svn-id: svn://192.168.202.10@2488 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-03-06 17:04:52 +00:00
mattf 2deeac7ee4 Deactivated several call action buttons while Email/Chat handling in the agent screen 
git-svn-id: svn://192.168.202.10@2463 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-07 03:26:46 +00:00
mattf a4160e7096 Added chat dead detection in agent screen, real-time report and API 
Added chat/email live images for agent screen

git-svn-id: svn://192.168.202.10@2455 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-04 19:11:44 +00:00
mattf 0c56918ab7 Added options in In-Groups and Campaigns to allow for the agent recordings 
to be initiated by the routing process instead of at the agent screen
Fixed issues with non-ascii leads loading

git-svn-id: svn://192.168.202.10@2453 3d104415-ff17-0410-8863-d5cf3c621b8a
 2016-01-03 02:41:21 +00:00
mattf a676525823 Fixed transfer of parked call logging issue #901 
git-svn-id: svn://192.168.202.10@2449 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-30 14:23:21 +00:00
mattf 882c1b5359 Added campaign setting for manual_dial_timeout 
git-svn-id: svn://192.168.202.10@2448 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-30 04:33:24 +00:00
mattf f4f4030d33 Fixed issue #907, script reload after canceling manual 3way call in vicidial.php 
git-svn-id: svn://192.168.202.10@2447 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-30 03:42:32 +00:00
mattf ec27fd5f4f Added dynamic language ability to chat functions 
Fixed several security issues with Chat functions
Added new options to ADMIN_www_languages.pl script

git-svn-id: svn://192.168.202.10@2435 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-19 22:16:43 +00:00
mattf 911c4fa86e Added Chat Messaging 
git-svn-id: svn://192.168.202.10@2428 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-12-14 02:12:07 +00:00
mattf 969a32a483 Fixed manual call only logging bug in vicidial.php 
git-svn-id: svn://192.168.202.10@2417 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-11-26 14:45:39 +00:00
mattf 66cf59da9d Fixed issue with scheduled callbacks and status groups 
Fixed issue with outbound CID in some cases during dial-only function

git-svn-id: svn://192.168.202.10@2413 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-11-20 00:37:31 +00:00
mattf 41f6099df8 Added admin web interface to allow for easy linking and display of custom 
reports that are not included in Vicidial
Added Status Groups and the ability to override Campaign Statuses on a per-In-Group or per-List basis
Added Minimum and Maximum Seconds options for all status settings. This allows you to prevent the use of a status by an agent if they have
 talked to a customer less than X seconds or more than Y seconds.
Fixed issue with email Customer Gone message in agent screen
Added Asterisk 1.8 and higher voicemail.conf sample file
Added listed support in install.pl for Asterisk 11

git-svn-id: svn://192.168.202.10@2403 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-29 12:50:38 +00:00
mattf 74fef47563 Added audio alert when email arrives in vicidial.php, issue #899 
git-svn-id: svn://192.168.202.10@2401 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-10-22 04:11:25 +00:00
mattf ef8dc3d7bf Fixed issue with API transfers and dial_override flag 
Change to Agent API to allow * and # in phone_number field

git-svn-id: svn://192.168.202.10@2387 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-28 16:07:34 +00:00
mattf 0f7869146d Added DID custom fields as webform and script variables in the agent screen 
git-svn-id: svn://192.168.202.10@2383 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-24 01:07:13 +00:00
mattf d75cb2d5ab Added functionality to adjust the input field lengths in the agent screen 
and the admin modify lead pages to follow the database schema field
 lengths for the default lead fields.

git-svn-id: svn://192.168.202.10@2380 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-17 17:28:13 +00:00
mattf 53bf0e3a39 Fixed MDlogEPOCH variable issue #882 in vicidial.php 
git-svn-id: svn://192.168.202.10@2372 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-09 06:21:40 +00:00
mattf 9b66134906 Fixed field lengths that didn't match DB schema in admin modify lead scripts 
Added debug output for vendor_lead_code duplicate rejections count
Fixed some untranslated phrases in admin.php
Added compatibility for custom fields data options

git-svn-id: svn://192.168.202.10@2369 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-09-08 19:47:33 +00:00
mattf 1bafb8dee7 Added default language in system settings 
Fixed issue #877, hide lead data and phone numbers in export reports

git-svn-id: svn://192.168.202.10@2358 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-28 02:04:21 +00:00
mattf 33e08f96e3 Added Agent Display Fields campaign option 
git-svn-id: svn://192.168.202.10@2357 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-25 22:16:53 +00:00
mattf 79a4605fa1 Added agent debug logging and report 
git-svn-id: svn://192.168.202.10@2355 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-24 14:31:34 +00:00
mattf e41b19c9a6 Added the ability to define multiple Dispo Call URLs as well as define specific statuses that they will be triggered for. 
Changed how Dispo Call URLs are processed to not delay agent actions.
Added more logging and HTTPS compatibility to AST_send_URL.pl script

git-svn-id: svn://192.168.202.10@2346 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-13 00:51:13 +00:00
mattf 4af0b6d81c Change disposubmit to be blocking before resume, Issue #863 
git-svn-id: svn://192.168.202.10@2342 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-04 04:17:54 +00:00
mattf 1bbf1b6e69 Fixed mysqli connect error reporting 
Added option to change drop perccentage calculation in VDAD stats report
other minor fixes

git-svn-id: svn://192.168.202.10@2337 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-07-01 17:06:17 +00:00
mattf aed6e76b76 Added campaign option to allow you to set the number of seconds after a customer hangs up before the warning shows on the agent screen 
git-svn-id: svn://192.168.202.10@2334 3d104415-ff17-0410-8863-d5cf3c621b8a
 2015-06-10 14:01:05 +00:00