ViciDial/agc_2-X
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d060d717baa2a439f7ea1f9dc75b185861663d89
Commit Graph
62 Commits
Author SHA1 Message Date
mattf d060d717ba bug fix for agi-VDAD_ALL_inbound.agi for fewest calls 
bug fixes for manual dial transfers to closer

git-svn-id: svn://192.168.202.10@821 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-02 05:46:22 +00:00
mattf 6aa006e898 fixed bug in vicidial.php/vdc_db_query on VDAD calls 
added fcstats.php fronter/closer stats for in-groups

git-svn-id: svn://192.168.202.10@816 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-28 15:57:41 +00:00
mattf 55c25801d1 bug fix for agi-VDAD_ALL_outbound.agi 
Added ability to override recording options of a campaign for individual in-groups
extensions.conf update

git-svn-id: svn://192.168.202.10@799 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-18 03:43:46 +00:00
mattf 7e11962fc1 Changed license to AGPLv2 
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-10 08:02:30 +00:00
mattf 65f86c9490 Fixed bugs in FastAGIlog script 
added new report scripts
updated documentation
changed active agent display time in timeonVDADall from 30 minutes to 360 minutes
Changed all uniqueid fields in database to VARCHAR(20)

git-svn-id: svn://192.168.202.10@782 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-02-24 08:48:40 +00:00
mattf 83d98e97ac Several bug fixes for remote agents,CLI lead loading, vdc_db_query 
docs updated

git-svn-id: svn://192.168.202.10@775 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-02-08 13:40:05 +00:00
mattf ab699dbcdf fixed vicidial_log bug for closer calls in vdc_db_query.php 
added hopper insertion logging to AST_VDhopper scripts
added better DMTF filtering in agi-IVR script as well as a one hour timeout

git-svn-id: svn://192.168.202.10@773 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-25 17:59:31 +00:00
mattf df9149c49e added ability for agents to change in-groups in CLOSER-type campaigns without logging out 
updated docs
started work on adding a QC feature to the admin.php script

git-svn-id: svn://192.168.202.10@770 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-17 09:38:18 +00:00
mattf fb62902ee9 changed kick-all-calls on logout option to first hangup agent in all cases in vdc_db_query.php 
moved ugrade_2.0.5 to old and created new upgrade_2.0.5 file

git-svn-id: svn://192.168.202.10@757 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-12-28 17:07:03 +00:00
mattf b85ca35957 added hard-code option to kick all calls from conference in vicidial.php in trunk 
changed how closer call logging works to test in trunk

git-svn-id: svn://192.168.202.10@753 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-12-26 16:27:08 +00:00
mattf f001015cc5 removed change in status of vicidial_closer_log to DONE with improper call length. vdc_db_query.php 
git-svn-id: svn://192.168.202.10@746 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-12-11 22:48:54 +00:00
mattf 86a1c29a91 SQL bug fixed in AST_manager_listen.php 
callbacks count and list bug fixed in vicidial.php and vdc_db_query.php
Documentation updates

git-svn-id: svn://192.168.202.10@737 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-30 09:12:04 +00:00
mattf 203c6a501d Added default_xfer_group to in-groups and campaigns 
Added allowable transfer groups(xfer_groups) to campaign detail screen
Changed around the transfer section of the vicidial.php agent screen to work with default transfer groups as well as allowable transfer groups for a campaign and a pull-down menu for Local Closer. Internal Closer has been removed because it is no longer necessary.

git-svn-id: svn://192.168.202.10@730 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-25 23:04:37 +00:00
mattf ffaa00538e fixed bug in admin.php - modify user's user group 
added dynamic campaign list at login screen by doing XMLHTTPRequest lookup after user/pass entered in: vicidial.php/vdc_db_query.php

git-svn-id: svn://192.168.202.10@723 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-20 22:17:56 +00:00
mattf 13827f2022 finished adding campaign_rank and fewest calls agent call routing 
git-svn-id: svn://192.168.202.10@720 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-16 19:33:45 +00:00
mattf 549b05f7c5 added group rank and fewest calls options to next_agent_call for inbound_ALL agi and admin.php 
git-svn-id: svn://192.168.202.10@706 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-04 04:43:04 +00:00
mattf 3132aa6219 added hopper priority 
added default campaign manual dial list
added description of ASCII report generation scripts to SCRATCH INSTALL doc

git-svn-id: svn://192.168.202.10@700 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-31 05:14:39 +00:00
mattf 61af81e812 changed CLOSER-type to not require special campaign_id characters 
added 5th and 6th new dial orders
added default list 999

git-svn-id: svn://192.168.202.10@696 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-30 02:20:31 +00:00
mattf f4d1611863 added optional AGC agent transfer log functionality to log all calls going to an agent in a text log file on the web server in the agc directory. vdc_db_query.php, admin.php, database change to system_settings table 
git-svn-id: svn://192.168.202.10@678 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-09-08 14:06:08 +00:00
mattf c7b1aff30e added source_id to output of webform and script tab iframe in vicidial.php and vdc_db_query.php 
git-svn-id: svn://192.168.202.10@674 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-08-28 18:46:48 +00:00
mattf c627fd27e7 fixed bugs in vdc_db_query.php that would put inaccurate pause_sec and wait_sec numbers in the vicidial_agent_log under certain circumstances. 
git-svn-id: svn://192.168.202.10@662 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-08-02 21:32:04 +00:00
mattf ad4bcc321a fixed bug for pause codes in vdc_db_query.php 
Bug 120 in issue tracker

git-svn-id: svn://192.168.202.10@656 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-07-25 13:22:50 +00:00
mattf 6de5edd4b0 several small changes to fix a bug with fronter/closer calls where the vicidial_auto_calls record would get deleted during the transfer resulting in some strange effects 
git-svn-id: svn://192.168.202.10@599 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-04-24 15:15:44 +00:00
mattf 1e132701c3 small docs updates 
fixed call length error for CLOSER-type campaigns for outbound blended calls, vdc_db_query.php

git-svn-id: svn://192.168.202.10@590 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-04-13 16:58:43 +00:00
mattf d06e72d6c5 added sipsak display functionality for compatible SIP devices on VICIDIAL login, pause code and logout. 
added sipsak installation instructions to SCRATCH_INSTALL

git-svn-id: svn://192.168.202.10@566 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-22 20:38:02 +00:00
mattf f792c98f1f Fixed CLOSER campaign vicidial_agent_log bug in vdc_db_query.php 
Fixed callerID bug in agi-VDAD_LB_closer_inbound.agi

git-svn-id: svn://192.168.202.10@562 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-20 20:51:09 +00:00
mattf d42749734a added disable agent's ability to alter customer data in vicidial.php 
added ability to show agent when their session has been disabled

git-svn-id: svn://192.168.202.10@558 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-19 19:56:18 +00:00
mattf c7bccbb27c altered vicidial.php and vdc_db_query.php to allow for pound signs(hash) in the comments 
docs updates

git-svn-id: svn://192.168.202.10@553 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-13 14:55:03 +00:00
mattf f6560737c8 Allow Amphersands"&" and questions marks "?" to pass through the comments field in vicidial.php to vdc_db_query.php 
git-svn-id: svn://192.168.202.10@550 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-09 15:37:49 +00:00
mattf b4aa5eeac3 changed PAUSE/UNPAUSE to PAUSEALL/UNPAUSEALL for queue_log compatibility 
git-svn-id: svn://192.168.202.10@540 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-22 21:15:22 +00:00
mattf 8ac4b5803a fixed double call end queue_log entry 
git-svn-id: svn://192.168.202.10@529 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-16 15:56:59 +00:00
mattf 1eb7d76218 fixed COMPLETEAGENT bug in vdc_db_query.php 
git-svn-id: svn://192.168.202.10@527 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-15 18:24:40 +00:00
mattf 01244bd2be added COMPLETEAGENT/COMPLETECALLER/CALLSTATUS queue_log entries to vicidial.php, vdc_db_query.php and FastAGI_log.pl 
git-svn-id: svn://192.168.202.10@526 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-15 18:09:13 +00:00
mattf 06882fc766 added PAUSEREASON queue_log entry for vicidial.php/vdc_db_query.php 
git-svn-id: svn://192.168.202.10@523 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-14 18:18:12 +00:00
mattf bc130e9256 added queuemetrics_log_id field to vicidial.php, vdc_db_query.php and AST_VDremote_agents.php 
git-svn-id: svn://192.168.202.10@522 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-14 17:41:33 +00:00
mattf 63199ef936 Added QueueMetrics PAUSE/UNPAUSE/AGENTLOGIN/AGENTLOGOFF actions to vicidial.php,vdc_db_query.php and AST_VDremote_agents.pl 
git-svn-id: svn://192.168.202.10@520 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-13 19:45:28 +00:00
mattf fe457647da Fixed issues with same-server Consultative transfers between fronters and closers 
git-svn-id: svn://192.168.202.10@517 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-12 17:54:54 +00:00
mattf 9b471706a2 added call-type to status for AST_timeonVDADall.php script 
added INBOUND vicidial_live_agents comments for inbound calls
added UTF8 display elements to scripts

git-svn-id: svn://192.168.202.10@505 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-06 16:48:00 +00:00
mattf a6a37966ff fixed pause time bug when no calls handled in vicidial.php and vdc_db_query.php 
git-svn-id: svn://192.168.202.10@498 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-03 16:30:01 +00:00
mattf e650f225e6 added dialed_label to vicidial.php webform query string 
git-svn-id: svn://192.168.202.10@497 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-03 15:48:45 +00:00
mattf b0be5b8b25 added dialed_number to vicidial.php webform query string 
git-svn-id: svn://192.168.202.10@496 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-03 14:40:14 +00:00
mattf 04e9be559a first client portions of pause code in vicidial.php and vdc_db_query.php 
git-svn-id: svn://192.168.202.10@493 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-02 19:55:46 +00:00
mattf 3fe38dec15 added DB and admin parts of agent pause codes 
git-svn-id: svn://192.168.202.10@492 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-02 18:49:48 +00:00
mattf 559793b30e fixed bug that would not put proper dispo status in vicidial_closer_log calls 
git-svn-id: svn://192.168.202.10@478 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-23 19:01:35 +00:00
mattf d0fb2a4bfc the field user_group was added to the vicidial_log, vicidial_user_log, vicidial_closer_log, vicidial_agent_log and vicidial_callbacks tables and several reports were altered to display this information. 
git-svn-id: svn://192.168.202.10@472 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-18 22:12:07 +00:00
mattf 318aec1b38 final AST_VDauto_dial, FastAGI_log and admin.php changes for the auto alt dial functionality on the server side 
docs updated

git-svn-id: svn://192.168.202.10@467 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-16 21:37:51 +00:00
mattf 2b35069738 final vdc_db_query changes for the auto alt dial functionality on the agent side 
git-svn-id: svn://192.168.202.10@466 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-16 17:15:10 +00:00
mattf 77a6d5fb3e first phase of auto_alt_number dialing functionality added, affects vdc_db_query.php, AST_VDauto_dial.pl and several database tables 
git-svn-id: svn://192.168.202.10@464 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-15 22:49:01 +00:00
mattf 68312029ca added options for using BLEND INBND _I _B _C to denote CLOSER campaigns 
git-svn-id: svn://192.168.202.10@461 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-15 17:39:31 +00:00
mattf 84cba38776 fixed manual dial vicidial_live_agents data for vdc_db_query.php script 
git-svn-id: svn://192.168.202.10@419 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-29 04:28:53 +00:00