mattf
b61ea16361
added many new inbound groups options including place-in-line and estimated hold time
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added DID call routing features from web interface
docs updates and example conf files updates
git-svn-id: svn://192.168.202.10@957 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-07 09:34:41 +00:00
mattf
85945f643d
fixed bug in vicidial.php and manager_send.php that could cause shared sessions
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git-svn-id: svn://192.168.202.10@956 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-02 23:09:18 +00:00
frankw
6c95dd9605
changed missleading file name for audio conversion tools
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git-svn-id: svn://192.168.202.10@955 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-18 09:25:03 +00:00
frankw
1cfb5c191e
audio conversion tools scripts for sounds and music on hold files
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git-svn-id: svn://192.168.202.10@954 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-18 09:23:46 +00:00
frankw
3d825236d4
Sample config for 4 PRI Card with E1 lines in Europe
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git-svn-id: svn://192.168.202.10@953 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-18 09:17:37 +00:00
mattf
2a83e67dc3
Fixed vicidial_list inserts in first_server_install.sql
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git-svn-id: svn://192.168.202.10@952 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-17 11:27:16 +00:00
mattf
0115f559b0
rewrote leave-3way call functionality in vicidial.php for external calls
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added more conferences and made some changes to the default extensions.conf files
git-svn-id: svn://192.168.202.10@951 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-15 22:01:26 +00:00
mattf
cc6a344cb6
Added optional dialplan entries to sample extensions.conf to play a not-in-service message for invalid phone numbers that cannot be dialing in North America
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git-svn-id: svn://192.168.202.10@949 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-10 06:17:48 +00:00
mattf
3900544b99
added campaign-specific DNC feature, affected 11 scripts
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updated docs for new versions
git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-10 05:26:13 +00:00
mikec
f1e314125d
Fixed bug that on systems where mysql root user has a password the mysqldump would not work
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Fixed bug that on systems that do not use rc.local the backup of the other conf files would fail
git-svn-id: svn://192.168.202.10@947 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-08 18:52:59 +00:00
mattf
af2d33c881
added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns
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added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader
git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-02 11:10:33 +00:00
mattf
463fd1d675
fixed issue in AGI ALL inbound script where hold prompt would not be played
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git-svn-id: svn://192.168.202.10@944 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-21 05:35:05 +00:00
mattf
f1f955fda9
fix bug in VICIDIAL_IN_new_leads_file.pl
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git-svn-id: svn://192.168.202.10@940 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-13 05:52:10 +00:00
mattf
ab8bd1f92b
Added sale and dead lead fields to status categories and admin.php
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git-svn-id: svn://192.168.202.10@938 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-10 03:17:10 +00:00
mattf
9dd9da58ad
fixed improper filenames in SuSE directory
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git-svn-id: svn://192.168.202.10@937 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-10 02:43:51 +00:00
mikec
ab79fb6c4e
git-svn-id: svn://192.168.202.10@936 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-10 01:20:02 +00:00
mikec
6fea53f87e
git-svn-id: svn://192.168.202.10@935 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-10 01:19:52 +00:00
mikec
479889f55a
git-svn-id: svn://192.168.202.10@934 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-10 01:19:41 +00:00
mattf
9108cb5a49
vdc_db_query.php commented out debug recording logfile
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git-svn-id: svn://192.168.202.10@933 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-07 07:04:55 +00:00
mattf
df5a26041f
in branch and trunk changed admin_modify_lead.php comments field to TEXTAREA
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in trunk fixed recording_log vicidial_id logging issues in vicidial.php/manager_send.php/vdc_db_query.php
git-svn-id: svn://192.168.202.10@932 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-07 07:02:57 +00:00
mattf
cbaf2010a2
bug fix for all audio handling scripts
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logging fix for ALL_inbound/_outbound and vdc_db_query.php scripts for specific situations on blended call handling systems
git-svn-id: svn://192.168.202.10@931 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-04 23:14:42 +00:00
mattf
c17292ae7e
optimized all AST_CRON_audio handling scripts to be more efficient
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added new minicsv file format for CLI lead loader script
in trunk, added new non-agent API script(add a new lead)
git-svn-id: svn://192.168.202.10@930 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-01 04:52:26 +00:00
mattf
09e640c727
change in VDAD and CLOSER stats pages to custom category status, not including UNDEFINED
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git-svn-id: svn://192.168.202.10@929 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-24 04:18:55 +00:00
mattf
3a0a556edd
fixed single-quote bug in comments in vdc_db_query.php
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fixed manual dial hopper priority bug in vdc_db_query.php
git-svn-id: svn://192.168.202.10@928 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-23 02:49:46 +00:00
mattf
9741542d21
added status categories information to the VDADstats and CLOSERstats reports
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git-svn-id: svn://192.168.202.10@927 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-23 02:00:37 +00:00
mattf
49bc6e6f14
changed recording extension in vicidial.php
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IMPORTANT! add 58600XXX to your dialplan, see extensions.conf.sample for info
added new QC-related fields to admin.php
added new QC_gather_records.pl script
made several changes to the QC_process doc
fixed ALL_inbound AGI voicemail bug
git-svn-id: svn://192.168.202.10@926 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-22 22:54:17 +00:00
mattf
86238c8316
added lead recycle limit counts to admin.php
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set 2.0.4 branch to RC3 release
git-svn-id: svn://192.168.202.10@924 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-16 03:56:39 +00:00
mattf
1e058d930e
documentation and example file updates
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git-svn-id: svn://192.168.202.10@923 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-15 03:56:54 +00:00
mattf
4b2584488c
bug fixes and tweaks for new Lead Recycling method
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git-svn-id: svn://192.168.202.10@922 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-13 22:02:40 +00:00
mattf
a7cef459d6
added last_local_call_time field to vicidial_list table. This change affected many scripts from the hopper loaders to the lead loaders to the vdc_db_query.php agent-side script. A script was created to populate this field from the logs: VICIDIAL_last_local_call_time_UPDATE.pl
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git-svn-id: svn://192.168.202.10@921 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-13 15:45:22 +00:00
mattf
e584e016f8
fixed bug in agent_performance_detail report, time display
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git-svn-id: svn://192.168.202.10@920 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-13 00:11:07 +00:00
mattf
071e644d01
added default manual dial campaign list, database changes
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git-svn-id: svn://192.168.202.10@919 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-11 07:59:10 +00:00
mattf
7ec8917bdc
fixed vicidial.php bug when alt-dialing and clicking on the hangup button at the right time overwrites alt dial links. Shows most on high-latency web connections
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git-svn-id: svn://192.168.202.10@918 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-10 05:36:59 +00:00
mattf
d46a5710f8
update to admin_search_lead.php page to search by user, list_id and/or status
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git-svn-id: svn://192.168.202.10@917 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-10 04:51:44 +00:00
mikec
a309c7da43
Fixed the example
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git-svn-id: svn://192.168.202.10@916 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 16:03:32 +00:00
mikec
d8e27cfc0f
Script to test outbound calling
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git-svn-id: svn://192.168.202.10@915 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 15:16:38 +00:00
mattf
78cf8e3251
changed example conf files to UNIX file format
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git-svn-id: svn://192.168.202.10@914 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 14:28:17 +00:00
mattf
5d494f2a74
fixed issue with default-alt-dial option in vicidial.php
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git-svn-id: svn://192.168.202.10@913 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 08:44:30 +00:00
mattf
f818a2aaf0
added status time stats to VDAD and CLOSER reports
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added default-alt-dial option to vicidial.php
git-svn-id: svn://192.168.202.10@912 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 07:58:15 +00:00
mattf
4ef83ca186
some minor database changes
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changes to vicidial.php and helper apps to link recording_log entries to vicidial_log and vicidial_closer_log entries.
git-svn-id: svn://192.168.202.10@911 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-08 03:42:00 +00:00
mattf
79115841f1
fixes for timeclock_report.php
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git-svn-id: svn://192.168.202.10@910 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-07 11:57:14 +00:00
mattf
19b855a97a
translation fixes in vicidial.php
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git-svn-id: svn://192.168.202.10@909 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-06 09:50:03 +00:00
mattf
a034da3605
fixed manual dial no-leads in hopper issue in 204 vicidial.php
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fixed default gmt_offset in ALL_inbound AGI script
git-svn-id: svn://192.168.202.10@908 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-05 08:16:30 +00:00
mattf
54ff316269
fixed manual dial no-hopper-leads bug in vicidial.php
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added DEAD status to timeonVDADall script for agents INCALL with no actual call
git-svn-id: svn://192.168.202.10@907 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-04 10:09:02 +00:00
mattf
4a44e08def
moved the seconds field in vicidial.php
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added API functions for hangup and dispo to agent interface
added campaign option for queue calls waiting count
git-svn-id: svn://192.168.202.10@906 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-04 03:02:50 +00:00
mattf
755edeae74
fixed queue_log bug
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added alter customer phone number and user override options to vdc and admin
git-svn-id: svn://192.168.202.10@905 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-03 09:14:32 +00:00
mattf
2edff513ab
finished timeclock_edit.php script
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basic functionality of timeclock features are done
git-svn-id: svn://192.168.202.10@904 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 17:28:37 +00:00
mattf
917364df4f
added ability to edit main phone_number in the admin_modify_lead page
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git-svn-id: svn://192.168.202.10@903 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 13:04:29 +00:00
mattf
6f106c8702
more work on timeclock edit page
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fixed display bug in timeonVDADall report
added queue_log logging to manual dial and inbound calling
git-svn-id: svn://192.168.202.10@902 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 02:52:49 +00:00
mattf
2eb55a91e9
fixed multi-lingual versions bugs with reserved words PAUSE and STATUS
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git-svn-id: svn://192.168.202.10@901 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-29 14:43:01 +00:00