ViciDial/agc_2-X
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e697b51dc56a9efbe77bbdf5aaebd3d52cbd4033
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574 Commits
Author SHA1 Message Date
mattf e697b51dc5 fix for duplicate issue when copying in admin.php 
git-svn-id: svn://192.168.202.10@1292 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-04 20:45:25 +00:00
mattf b090113903 Added three more transfer-conference number-to-dial presets, and ListID override options 
Added Dispo Call URL, allows back-end call to a web page or URL when agent dispos a call
Added log rolling archive script to automatically move logs into archive tables monthly

git-svn-id: svn://192.168.202.10@1291 3d104415-ff17-0410-8863-d5cf3c621b8a
 2010-01-04 06:51:18 +00:00
mattf 54c4be9b1e bug fixes 
git-svn-id: svn://192.168.202.10@1290 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-30 21:28:53 +00:00
mattf 9024491595 Added an agent API function to update vicidial_list fields and the field values in the agent screen on-the-fly for the agent's current call. 
Added timer action options to campaigns and in-groups allowing a message, webform or D1/D2-dial to happen at a specified number of seconds after the customer connects to the agent. Also, an API callw as added for this
updated the Vtiger 5.1.0 patch

git-svn-id: svn://192.168.202.10@1289 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-29 17:04:26 +00:00
mattf 89a63aff07 Added several VID options including VIDPROMPT options to the ALL_inbound AGI script for in-group call handling to allow callers to enter an ID number that would populate in the Vendor ID(vendor_lead_code) field and optionally search by it. 
git-svn-id: svn://192.168.202.10@1287 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-23 16:10:48 +00:00
mattf 117f5ff823 Fixed inbound only display issue on real-time screen(Bug#260) 
git-svn-id: svn://192.168.202.10@1286 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-22 14:16:12 +00:00
mattf bdeb0634b2 Outbound report bug fixes(bug #262) 
git-svn-id: svn://192.168.202.10@1285 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-22 13:49:18 +00:00
mattf 1e7f6ee086 auto-pause on re-queue agent action, no pause code on Dial Next Number in INBOUND_MAN 
some color changes for field backgrounds in campaign screen
features.conf changes

git-svn-id: svn://192.168.202.10@1284 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-19 12:23:17 +00:00
mattf 48f1317f4d fixes for Vtiger 5.1.0 compatibility and second_server sql file update 
git-svn-id: svn://192.168.202.10@1283 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-18 14:57:22 +00:00
mattf 811204061e Added six duplication checking methods to the non-agent API add_lead function 
git-svn-id: svn://192.168.202.10@1281 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-16 09:43:40 +00:00
mattf 426976758a Bug fix for rare in-group rank routing 
git-svn-id: svn://192.168.202.10@1279 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-15 04:22:16 +00:00
mattf 7148cbce47 Added Initial Queue Position logging on inbound calls and a summary of this to the Inbound report 
git-svn-id: svn://192.168.202.10@1277 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-14 15:16:59 +00:00
mattf f7e85bd029 Added CRM Login Popup to campaign settings to allow for a custom window to be opened on agent login, optionally using agent and campaign variables 
Added 5 custom fields to the user settings
Added st* functions to agent api

git-svn-id: svn://192.168.202.10@1276 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-13 01:03:54 +00:00
mattf 878f15f431 Various formatting fixes 
Added more logging to emergency agent logout processes
changed start_asterisk_boot.pl script to launch unique astshell screen sessions

git-svn-id: svn://192.168.202.10@1275 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-11 01:59:57 +00:00
mattf a79154a890 Fixed campaign_logindate and added campaign_calldate field 
Added exception for campaigns to generate stats even if MANUAL or INBOUND_MAN with no auto-dialing

git-svn-id: svn://192.168.202.10@1274 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-07 04:43:41 +00:00
mattf b7a37ba8c2 Fixed logging bug in vicidial.php/vicidial_agent_log where user logs out when not paused 
git-svn-id: svn://192.168.202.10@1273 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-07 01:22:13 +00:00
mattf 8b192b433f Added Consultative checkbox to a newly redesigned transfer-conf panel in vicidial.php 
Added Delete Voicemail After Email option to voicemail accounts

git-svn-id: svn://192.168.202.10@1272 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-06 05:53:23 +00:00
mattf 47c886c73e Added Recording Filename and Recording ID as agent Script variables 
git-svn-id: svn://192.168.202.10@1271 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-05 05:23:54 +00:00
mattf d51b7c6a38 Added non-agent API function and Real-time report feature to allow managers to change agent selected in-groups and blended outbound auto-dial state 
git-svn-id: svn://192.168.202.10@1270 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-04 21:15:08 +00:00
mattf 068c58571e Added API function to allow for the changing of agent selected in-groups while logged-in to the agent screen. 
git-svn-id: svn://192.168.202.10@1269 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-01 06:39:15 +00:00
mattf ff001dc726 Replaced all SELECT * MySQL queries with proper field lists. this altered scripts in bin/agi/agc/vicidial 
git-svn-id: svn://192.168.202.10@1268 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-30 04:25:17 +00:00
mattf a997b99d0c Added Outbound Summary Interval Report 
Added optional include into the Reports page if 'custom_report_links.html' file is present

git-svn-id: svn://192.168.202.10@1267 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-29 11:07:15 +00:00
mattf cfe2c3ad44 Changed iax secret for servers to be defined in web interface. 
***see UPGRADE doc for important changes you need to make***
Fixed AGENTDIRECT no-agent-no-queue bug

git-svn-id: svn://192.168.202.10@1266 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-25 14:24:22 +00:00
mattf d2a3b3019b Fixing of issues with blended campaigns and outbound autodialing 
git-svn-id: svn://192.168.202.10@1264 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-25 01:34:52 +00:00
mattf 3969a93db3 Added fields to call export 
limited called count to 100 in list display

git-svn-id: svn://192.168.202.10@1261 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-21 08:47:54 +00:00
mattf b471e8df0c Added auto-kill to adapt script to facilitate cleaner clearing of daily stats 
Added QM ABANDON call clearing in queue_log to agent log cleanup script
Fixed bug in conf_exten_check.php

git-svn-id: svn://192.168.202.10@1260 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-15 15:26:06 +00:00
mattf 9a81ee5844 For QM, changed outbound calls from ENTERQUEUE to CALLOUTBOUND in queue_log entries 
git-svn-id: svn://192.168.202.10@1259 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-12 16:41:48 +00:00
mattf abf6659334 Added in-group name to IVR report select list 
git-svn-id: svn://192.168.202.10@1258 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-12 12:23:06 +00:00
mattf 62e32ae17c workaround for IE pulldown issue in vicidial.php 
added title/alt-phone duplication check in lead loaders

git-svn-id: svn://192.168.202.10@1257 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-12 11:56:26 +00:00
mattf be4e2b2743 - Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls 
- Added MIX directory auto mixing option to CRON audio step 1
- Added outbound callerIDnumber to DROP and other AGI transfers for in-groups
- Changed called_count to increment on alt-dial calls
- Fixed variable mis-assignment in several AGI and bin scripts
- Fixed Pause code issue with QueueMetrics

git-svn-id: svn://192.168.202.10@1254 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-09 07:56:44 +00:00
mattf c9275eec89 Added carrier_description field, campaigns links from in-group screen, server links on reports page, agent ranks listing active only in admin.php 
Moved non-optimize queries from DB_optimize script to the keepalive_ALL script and run them at the timeclock end of day

git-svn-id: svn://192.168.202.10@1252 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-31 17:24:54 +00:00
mattf 7d4f050e2e fixed small bugs in queries involving DNC and hopper 
git-svn-id: svn://192.168.202.10@1251 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-27 13:37:15 +00:00
mattf e437e94db0 Added AREACODE DNC option 
git-svn-id: svn://192.168.202.10@1250 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-27 10:48:07 +00:00
mattf beb7c91248 Added ability to use Remote Agents with all inbound next-agent-call settings 
Added ability to use DNCC and DNCL as Auto-Alt-Dial statuses
Fixed DNC scrubbing under some auto-alt-dial circumstances
Other small bug fixes

git-svn-id: svn://192.168.202.10@1245 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-20 10:03:39 +00:00
mattf 3c3964759b in QM XMLRPC recording lookup, Fixed to work with non-sequential time_ids in the queue_log 
git-svn-id: svn://192.168.202.10@1243 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-12 10:45:06 +00:00
mattf 6d18510b6b small territory dialing fix, added selected territories to user status display 
git-svn-id: svn://192.168.202.10@1242 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-12 09:49:31 +00:00
mattf b4b0caa5c9 added agent-selectable territories option to vicidial.php 
git-svn-id: svn://192.168.202.10@1241 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-12 07:56:15 +00:00
mattf e543939df4 Added List override options for callerID, answering machine message and drop inbound group 
git-svn-id: svn://192.168.202.10@1238 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-29 10:44:45 +00:00
mattf 21eeeffe2b Rolled back vicidial.php window.open changes for web forms 
git-svn-id: svn://192.168.202.10@1237 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-23 17:16:32 +00:00
mattf f6c08967ab Rolled back vicidial.php window.open changes for web forms 
updated other scripts to remove SELECT *

git-svn-id: svn://192.168.202.10@1236 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-23 17:10:21 +00:00
mattf 260144515e Changed WEBFORM links in vicidial.php to use window.open instead of traditional links due to IE7 issue 
Added stand-alone voicemail accounts configurable through admin.php
cleanup of admin.php code to fit standard

git-svn-id: svn://192.168.202.10@1235 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-21 02:14:33 +00:00
mattf 42baa32ac4 Fixed bug in auto alt dial dnc check 
git-svn-id: svn://192.168.202.10@1233 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-18 04:09:56 +00:00
mattf 16cc1d526e Added alt phone search and display to lead search and modify 
git-svn-id: svn://192.168.202.10@1232 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-18 04:09:23 +00:00
mattf 6b4b6be890 Fixed webform and script display bugs 
git-svn-id: svn://192.168.202.10@1231 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-17 17:27:37 +00:00
mattf b09fa638e0 small bug fixes in vicidial.php 
git-svn-id: svn://192.168.202.10@1230 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-17 05:44:46 +00:00
mattf f79c129e36 small bug fix in admin.php 
git-svn-id: svn://192.168.202.10@1229 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-17 01:43:55 +00:00
mattf 11a219264f Added second web form option for in-groups and campaigns 
Changed answering machine message to a prompt field and added TTS option
Added waitforsilence options to campaign screen

git-svn-id: svn://192.168.202.10@1228 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-17 00:50:45 +00:00
mattf 88cb64966c Added agentonly column to waiting calls in Real-time screen 
git-svn-id: svn://192.168.202.10@1227 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-14 15:57:07 +00:00
mattf 384b97eb67 Fixed minor logging bug in manager_send.php 
Added AST_GROUP_ALIASstats.php report

git-svn-id: svn://192.168.202.10@1226 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-14 15:38:03 +00:00
mattf bd939cfaf2 Fixes for parked calls in vicidial.php 
git-svn-id: svn://192.168.202.10@1223 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-09-09 13:25:20 +00:00