ViciDial/agc_2-X
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f33a3dca7fe3d927c77be46db6c6bcead4e403d6
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751 Commits
Author SHA1 Message Date
mattf 888a13abfc Added 24-Hour Called Count Limit campaign feature, allows you to limit the number of calls to be placed to a phone number or lead in a 24-hour time period. Also allows for state-based override settings. For more information, read the CALL_COUNT_LIMITS.txt doc. 
git-svn-id: svn://192.168.202.10@3483 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-16 05:49:21 +00:00
mattf fa75dbc90c Added display of the Phone Codes and Postal Codes that are loaded into the system. Linked from the System Settings page. 
git-svn-id: svn://192.168.202.10@3476 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-07 11:35:56 +00:00
mattf 7a35c8aa93 SECURITY NOTE: For agent screen Webform buttons, we have changed the default behavior to not include user credentials in non-custom URL strings unless you set the new agc/options.php settings to do so: "$user_pass_webform and "$phone_login_webform" See the "agc/options-example.php" file for more information. *This will not affect custom webform query strings that start with "VAR" 
git-svn-id: svn://192.168.202.10@3475 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-06 14:48:26 +00:00
mattf 100dbb2463 Added display of Call Time Holidays to the agent screen Scheduled Callbacks calendar 
git-svn-id: svn://192.168.202.10@3474 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-06 05:40:26 +00:00
mattf 26d672ae63 Added User override for campaign manual_dial_filter setting 
git-svn-id: svn://192.168.202.10@3472 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-05 15:00:49 +00:00
mattf 4a0deb3be7 Fixes for a couple of small issues(script two, manual dial ready timer) in agent screen 
git-svn-id: svn://192.168.202.10@3471 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-05 13:56:30 +00:00
mattf 12abf5be9f Added Transfer No Dispo campaign setting, allowing for transferred calls to not not immediately show the disposition panel on the agent screen. 
git-svn-id: svn://192.168.202.10@3470 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-07-02 14:22:01 +00:00
mattf 471759f33c Added CORS support for some admin web PHP scripts 
git-svn-id: svn://192.168.202.10@3460 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-18 19:23:02 +00:00
mattf a84de7f6b2 Added CORS(Cross-Origin Resource Sharing) support for the VICIdial agent PHP scripts. see the CORS_SUPPORT.txt doc for more information. 
git-svn-id: svn://192.168.202.10@3459 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-18 03:24:05 +00:00
mattf 43bb8364fe Added In-Group Drop Seconds Override Container and Inbound Manual Dial Agent Forced Ready features 
git-svn-id: svn://192.168.202.10@3451 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-09 16:49:24 +00:00
mattf 6228b167a0 Added TILTX features for pre-carrier call filtering 
git-svn-id: svn://192.168.202.10@3449 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-06-06 14:08:45 +00:00
mattf 7a4ce83cc6 Added mohsuggest phone config option for SIP and IAX phones 
Added new option/layout to agc/alt_display.php

git-svn-id: svn://192.168.202.10@3435 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-29 21:02:47 +00:00
mattf 072a736182 Added calls_inqueue_count_ campaign options 
git-svn-id: svn://192.168.202.10@3431 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-26 15:05:26 +00:00
mattf 97ece9cfeb Fix for campaign ID underscore issue #1265 
git-svn-id: svn://192.168.202.10@3430 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-24 02:46:22 +00:00
mattf f985cb2dfb Added 'custom_fields_delete' option for update_list function of the Non-Agent API 
git-svn-id: svn://192.168.202.10@3418 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-04-02 15:14:41 +00:00
mattf 6212f54a96 Added populate_lead_comments in-group option, Issue #1229 
git-svn-id: svn://192.168.202.10@3406 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-26 02:48:36 +00:00
mattf 84966aa96f Added leave_3way_start_recording campaign options 
git-svn-id: svn://192.168.202.10@3402 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-25 02:14:25 +00:00
mattf a571da5d91 Added checking of .wav files for asterisk-compatible format in Audio Store 
Added display of bad wav file formats on sounds_list Non-Agent API function

git-svn-id: svn://192.168.202.10@3398 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-22 16:52:40 +00:00
mattf fe57e2dec0 Added system settings for agent_hidden_sound and added more browser_alert_sounds 
Added agent screen visibility logging and Agent Hidden Browser Sounds

git-svn-id: svn://192.168.202.10@3390 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-18 06:49:09 +00:00
mattf 073ab24684 Added a page to allow Editing existing Lead Loader Templates. 
git-svn-id: svn://192.168.202.10@3377 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-13 00:44:36 +00:00
mattf 0d48cfbeb0 Added Two-Factor Authentication system, Added mobile_number to User Modify screen 
Added BUTTON field type to custom list fields

git-svn-id: svn://192.168.202.10@3373 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-12 19:09:12 +00:00
mattf 79872153e7 Added new QC module with QC scorecards, Quality Control Report, Settings Compare Utility 
git-svn-id: svn://192.168.202.10@3369 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-09 21:45:15 +00:00
mattf f3cd309545 Added Default Phone Fields feature, Changed CLEAR LIST to remove custom fields for removed leads in admin.php 
Added Added --remove-abandoned-records-only option to ADMIN_custom_table_clean.pl script

git-svn-id: svn://192.168.202.10@3367 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-03-06 09:47:51 +00:00
mattf 1b2ecb7045 Added SOURCESELECT Custom Field Type 
Added ability to calculate basic Math functions in SCRIPT custom field types

git-svn-id: svn://192.168.202.10@3352 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-02-11 23:43:56 +00:00
mattf b3c6d7d34e Added 'add_did' function to the Non-Agent API. 
git-svn-id: svn://192.168.202.10@3349 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-02-10 01:44:48 +00:00
mattf 18828322df Added 'copy_user' function to the Non-Agent API. 
git-svn-id: svn://192.168.202.10@3342 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-01-14 14:14:48 +00:00
mattf 6bd2db8440 Added Agent Search Method override options for campaigns and in-groups. 
git-svn-id: svn://192.168.202.10@3341 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-01-07 20:40:57 +00:00
mattf e8fff646ab Added SHARED_... campaign dial method auto-dial options, for more efficient agent multi-campaign dialing. Read the AGENT_MULTI-CAMPAIGN_DIALING.txt document for more information. 
git-svn-id: svn://192.168.202.10@3339 3d104415-ff17-0410-8863-d5cf3c621b8a
 2021-01-02 22:05:07 +00:00
mattf bde48dde3a Added Transfer-Conf Button Launch campaign setting, allowing you to set a webform window to open when an agent clicks on the Transfer-Conf button. 
git-svn-id: svn://192.168.202.10@3334 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-12-02 02:24:19 +00:00
mattf 20c289a2b3 Added Daily Called Count Limits as a campaign setting, with options to count and/or restrict for manual dial calls or not. 
Added hopper debug output to the campaign debug report.

git-svn-id: svn://192.168.202.10@3331 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-24 05:24:25 +00:00
mattf 8cddd49af2 Added Agent API function 'vm_message' allowing you to set the VM message to be played to a customer when the agent clicks on the VM button in the agent screen. 
git-svn-id: svn://192.168.202.10@3323 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-13 03:16:47 +00:00
mattf bfc2c76f33 Added Campaign setting for Hopper Drop-Run triggering. Forcing the one-time hopper insertion of DROP status leads instead of standard hopper loading. 
git-svn-id: svn://192.168.202.10@3314 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-11 20:16:00 +00:00
mattf 1df18a37e7 Added caching of parked call stats 
Added display of parked call stats, SLA stats and LIMITED report type to real-time report
Added optional rolling of park_log to archive perl script

git-svn-id: svn://192.168.202.10@3313 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-08 17:40:58 +00:00
mattf dc7c372ef1 Added pause_max_exceptions campaign feature 
Fixed issue #1235

git-svn-id: svn://192.168.202.10@3302 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-04 16:30:04 +00:00
mattf 2dc98ea8ec Added system settings allowing you to remove digits from the beginning of a phone number when it is manual dialed or through the web lead loader. 
Fixed issue with Team Performance Detail report

git-svn-id: svn://192.168.202.10@3299 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-24 00:51:56 +00:00
mattf 00638d3083 Added the ability to modify the status of any call or agent log in the Admin Modify Lead page. Must use new 'Modify Leads' options to enable for a user. 
git-svn-id: svn://192.168.202.10@3296 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-17 03:34:45 +00:00
mattf 2e34d7e519 Added code and instructions for multi-campaign outbound agents, see the AGENT_MULTI-CAMPAIGN_DIALING.txt doc 
149.
Added Screen Colors option to set the submit button color on the admin screens and reports.

git-svn-id: svn://192.168.202.10@3284 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-26 13:44:19 +00:00
mattf 9558ebc2f2 Added campaigns_list & hopper_list functions to the Non-Agent API 
git-svn-id: svn://192.168.202.10@3276 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-15 20:29:55 +00:00
mattf d0a760c187 Added option '2' to the User Modify "Modify Leads" setting allowing admin users to modify all lead fields except for phone number and alt phone. 
git-svn-id: svn://192.168.202.10@3274 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-15 04:42:29 +00:00
mattf f9af96ebc0 Added International DNC scrub features 
git-svn-id: svn://192.168.202.10@3273 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-15 03:08:08 +00:00
mattf bf804744b8 Added options for HTML formatting and UTF-8 charset in emails through the dispo_send_email.php script. 
git-svn-id: svn://192.168.202.10@3272 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-14 23:14:36 +00:00
mattf 6b90fbea52 Added the ability to configure when the Answer signal is sent to inbound calls at the DID, In-Group and Call Menu level. 
Added Callbacks Export report

git-svn-id: svn://192.168.202.10@3259 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-24 23:49:49 +00:00
mattf 26a8e4b562 Added the ability to use Automated Reports with standard SFTP and FTPSSL remote servers. 
git-svn-id: svn://192.168.202.10@3253 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-02 02:40:07 +00:00
mattf 7ec6c91726 Added "3-Way Recording Stop Exception" campaign option to override the "3-Way Recording Stop" setting based upon the 3way phone number dialed. 
git-svn-id: svn://192.168.202.10@3252 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-05-29 03:06:03 +00:00
mattf 5f92645586 Added options at the campaign and in-group levels to allow you to play alert sounds when a call arrives in the agent's session, in the agents' web browser that they are logged into the agent screen with. Must be enabled in system settings. 
git-svn-id: svn://192.168.202.10@3221 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-08 02:47:19 +00:00
mattf 60ebf4aa9a Added entries_per_page system setting option, fixed phone relocate conf file load issue 
git-svn-id: svn://192.168.202.10@3212 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-05 23:07:04 +00:00
mattf 6544aeb58c Added new System Settings option to allow sending of any CallerID through the Agent API for external_dial outbound calls. 
git-svn-id: svn://192.168.202.10@3209 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-03 21:28:59 +00:00
mattf 98ea3032ce Added an optional "send this user a login link email" link to the User Modify page to send a shortcut URL link for the agent to more easily log into the agent screen. Must be enabled in System Settings. 
git-svn-id: svn://192.168.202.10@3207 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-04-01 19:32:29 +00:00
mattf 3f59ab45f6 Added the "list_custom_fields" Non-Agent API function, to show all list custom data fields in a list/all-lists. 
More translations fixes

git-svn-id: svn://192.168.202.10@3206 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-03-31 18:56:11 +00:00
mattf d0629d0e27 Added AGENT_PHONE_OVERRIDE campaign option, and amd_agent_route_options 
git-svn-id: svn://192.168.202.10@3199 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-03-11 05:47:18 +00:00