ViciDial/agc_2-X
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  • fc34de336c Better compatibility with non-latin data input in agent screen and main admin web pages Translation bug fixed in list merge script, Issue #1236 mattf 2020-11-19 14:37:16 +00:00
  • 17949d4643 Allow inclusion of Real-Time report in custom reports mattf 2020-11-14 11:42:03 +00:00
  • c4105be32d Added server_ip information and extra inbound call information to extended log view in admin_modify_lead.php page mattf 2020-11-13 14:20:45 +00:00
  • f9f18b797b Added delete_did option to update_did function, Issue #1242 mattf 2020-11-13 12:57:19 +00:00
  • 8cddd49af2 Added Agent API function 'vm_message' allowing you to set the VM message to be played to a customer when the agent clicks on the VM button in the agent screen. mattf 2020-11-13 03:16:47 +00:00
  • a4341f4500 Added better QueueMetrics misconfiguration error handling to agent screen mattf 2020-11-12 16:17:51 +00:00
  • 76686465ae Fix for side menu issue #1223 mattf 2020-11-12 15:19:35 +00:00
  • 052bd27950 Fix for AGENT routing, check for availability, issue #1211 mattf 2020-11-12 15:09:16 +00:00
  • 8e43a0a0e7 Fix for AGENTDIRECT selected in-groups in agent screen issue #1241 mattf 2020-11-12 02:44:56 +00:00
  • e4d92e7710 Fix for side menu issue #1233 mattf 2020-11-12 01:05:36 +00:00
  • 61a88d0ab1 Fix for CID Groups permissions issue #1234 mattf 2020-11-11 23:26:09 +00:00
  • 46f2402a35 Translation issue fix, Issue #1231 mattf 2020-11-11 21:30:50 +00:00
  • e736c5cb8f Fix for Issue #1230 mattf 2020-11-11 21:24:55 +00:00
  • bfc2c76f33 Added Campaign setting for Hopper Drop-Run triggering. Forcing the one-time hopper insertion of DROP status leads instead of standard hopper loading. mattf 2020-11-11 20:16:00 +00:00
  • 1df18a37e7 Added caching of parked call stats Added display of parked call stats, SLA stats and LIMITED report type to real-time report Added optional rolling of park_log to archive perl script mattf 2020-11-08 17:40:58 +00:00
  • 1384d44cce Fix for issue with populate_lead_source menu in admin.php mattf 2020-11-07 04:26:52 +00:00
  • 971719041d Added EXITEMPTY and CALLSTATUS queue_log entry for NANQUE calls mattf 2020-11-07 03:03:07 +00:00
  • b88eac841f Added campaign_id option to agent_stats_export function in Non-Agent API mattf 2020-11-06 22:04:03 +00:00
  • 1a6014c60e Added No-Agent No-Queue Delay option for in-groups mattf 2020-11-02 04:52:56 +00:00
  • 386e523e34 Changed 2 new admin pages to allow access for level 8 users mattf 2020-10-30 04:08:02 +00:00
  • f6be23ab11 Fix for LIVE call issue in top_panel Fix for short CIDnumber issue in inbound calltime check AGI Fix for AGENTDIRECT issue in ALL inbound AGI mattf 2020-10-27 03:37:01 +00:00
  • 88eb1b32f1 Fix for pause max codes exceptions issue when pausing more than once in the same pause session Added the force_agent_logout.php admin page mattf 2020-10-26 05:45:47 +00:00
  • 98de64699b Added reset_agent_pass.php page mattf 2020-10-23 06:14:58 +00:00
  • 7084616494 Added force change password feature functionality for the agent screen mattf 2020-10-12 20:44:39 +00:00
  • e16e4b19d8 Fix for admin menu items display in some non admin.php admin pages mattf 2020-10-07 20:00:37 +00:00
  • dc7c372ef1 Added pause_max_exceptions campaign feature Fixed issue #1235 mattf 2020-10-04 16:30:04 +00:00
  • ffc9d9716b Added extension as recording_lookup option Allowed for secure sounds_web_server setting mattf 2020-10-04 13:13:36 +00:00
  • eb85c6a885 Added two new drop calculations to the Inbound Report and v2 mattf 2020-09-24 13:37:54 +00:00
  • 2dc98ea8ec Added system settings allowing you to remove digits from the beginning of a phone number when it is manual dialed or through the web lead loader. Fixed issue with Team Performance Detail report mattf 2020-09-24 00:51:56 +00:00
  • e43763bd32 Added agent-lag-time to agent_status action in alt_display.php Modified for sale counts to be campaign-specific in Team Performance Detail report mattf 2020-09-20 17:08:11 +00:00
  • 6629489635 fixes for additional modify_leads options mattf 2020-09-17 17:04:27 +00:00
  • 00638d3083 Added the ability to modify the status of any call or agent log in the Admin Modify Lead page. Must use new 'Modify Leads' options to enable for a user. mattf 2020-09-17 03:34:45 +00:00
  • 3bdb6b3e9c Fixes for surveys with hash-star in outbound AGI mattf 2020-09-16 02:23:54 +00:00
  • 3bab989ea0 small fix to last commit mattf 2020-09-14 12:49:41 +00:00
  • 0c30210a4c Added UNSELECTED options for campaign alt_number_dialing mattf 2020-09-13 12:25:44 +00:00
  • 846ada63bb Added more get_call_launch PREVIEW_ options mattf 2020-09-12 20:57:34 +00:00
  • e1070b637c Fix for script_top_dispo issue #1228 in vicidial.php mattf 2020-09-09 13:56:04 +00:00
  • 77f73a9d3b Fix for Khomp AGI code mattf 2020-09-02 20:11:02 +00:00
  • acc81ab085 Added more password security tools to the ENCRYPTED_PASSWORDS.txt document mattf 2020-09-02 01:41:14 +00:00
  • 859a5f8dad Fix for early permissions message in admin_languages.php, Issue #1227 mattf 2020-08-28 20:30:48 +00:00
  • 6614338817 cmall change for last commit mattf 2020-08-28 19:44:56 +00:00
  • c993b8775b Fixed issue with dispo URL statuse being sent for CBHOLD statuses in vdc_db_query.php mattf 2020-08-28 19:43:35 +00:00
  • 3e4917db62 Added alt_display.php script mattf 2020-08-28 15:08:30 +00:00
  • 2e34d7e519 Added code and instructions for multi-campaign outbound agents, see the AGENT_MULTI-CAMPAIGN_DIALING.txt doc mattf 2020-08-26 13:44:19 +00:00
  • b048e8da84 Added WebSockets doc mattf 2020-08-26 12:13:30 +00:00
  • 74cdde61f8 Added options for manual-only and auto-only sip actions mattf 2020-08-26 04:47:05 +00:00
  • 0a4460fcd8 Added search_method BLOCK option for hopper_list function in non-agent API mattf 2020-08-26 04:31:02 +00:00
  • fc698380a7 Finished adding button colors for admin web screens mattf 2020-08-26 04:29:50 +00:00
  • 680920ee18 small fix for rare real-time report pause limit issue mattf 2020-08-17 17:08:39 +00:00
  • 0c1b28c47a Added CID Groups to several labels to Bulk Tools script Removed the link to delete the 'default' DID entry in admin.php mattf 2020-08-16 13:33:40 +00:00
  • 1512190de4 Fixed issue with cid_cb_confirmed_filename multi-prompt not playing last file in ALL-inbound AGI script mattf 2020-08-16 13:11:26 +00:00
  • 9558ebc2f2 Added campaigns_list & hopper_list functions to the Non-Agent API mattf 2020-08-15 20:29:55 +00:00
  • 9151022877 Added agent-paused 10 & 15 minute indicators to Real-time report mattf 2020-08-15 14:05:14 +00:00
  • d0a760c187 Added option '2' to the User Modify "Modify Leads" setting allowing admin users to modify all lead fields except for phone number and alt phone. mattf 2020-08-15 04:42:29 +00:00
  • f9af96ebc0 Added International DNC scrub features mattf 2020-08-15 03:08:08 +00:00
  • bf804744b8 Added options for HTML formatting and UTF-8 charset in emails through the dispo_send_email.php script. mattf 2020-08-14 23:14:36 +00:00
  • 22d0e2f451 Added ADMIN_custom_table_clean.pl, requires DB permissions change to use, read comments mattf 2020-07-29 15:26:14 +00:00
  • 71f77a9c64 Fix for last commit mattf 2020-07-19 21:13:51 +00:00
  • 69b18a930a Added EVERY_NEW_ALLCALL option for QM PAUSEREASON system setting mattf 2020-07-19 20:56:11 +00:00
  • ddb6ddcd5d Added doc for encrypted call recordings mattf 2020-07-17 20:03:06 +00:00
  • a08eb79cf5 Fix for use_custom_cid variable issue in vdc_db_query.php mattf 2020-07-13 00:37:12 +00:00
  • 70bdb38c78 Added EVERY_NEW_ADMINCALL option for QM PAUSEREASON system setting mattf 2020-07-12 14:18:24 +00:00
  • c0d1be42fe Added EXTENDED_4 export option with logged list_id from time of call mattf 2020-07-10 02:34:54 +00:00
  • 0f9b2db5aa Added List overrides for some inbound voicemail settings: drop and after-hours mattf 2020-07-08 19:18:41 +00:00
  • 6fa5e4ccf4 Added new AST_CRON_audio_3_archive.pl script mattf 2020-07-04 03:22:05 +00:00
  • 4a8f831808 Added ANI to INBOUND/CLOSER records for NVAuser, added secondary check to find lead ID for DIDs in user_stats.php script Added option to exclude after-hours from abandons, list ID filtering in Inbound Daily report mattf 2020-07-03 21:06:48 +00:00
  • b5bc934ca3 Added more concurrent_transfers campaign options mattf 2020-07-01 19:30:52 +00:00
  • 51b25a5984 More changes related to inbound answer configuration mattf 2020-06-25 03:50:59 +00:00
  • 6b90fbea52 Added the ability to configure when the Answer signal is sent to inbound calls at the DID, In-Group and Call Menu level. Added Callbacks Export report mattf 2020-06-24 23:49:49 +00:00
  • 550f4fb44b Added several more options to add_phone and update_phone functions in the Non-Agent API mattf 2020-06-23 21:00:14 +00:00
  • d1d4a8fbfc Added queuemetrics_pausereason system setting mattf 2020-06-22 14:53:02 +00:00
  • bff43ccbcd Added duration option to recording_lookup function in the non-agent API mattf 2020-06-10 19:07:29 +00:00
  • feaab74530 Added NONE_ options for the campaign manual_dial_filter Added optional queue_log cleanup for multiple PAUSEREASON records in the same PAUSE session in cleanup agent log script mattf 2020-06-10 14:44:30 +00:00
  • 4a11b07aa8 Added more settings to add_list & update_list mattf 2020-06-06 14:17:49 +00:00
  • 26a8e4b562 Added the ability to use Automated Reports with standard SFTP and FTPSSL remote servers. mattf 2020-06-02 02:40:07 +00:00
  • 7ec6c91726 Added "3-Way Recording Stop Exception" campaign option to override the "3-Way Recording Stop" setting based upon the 3way phone number dialed. mattf 2020-05-29 03:06:03 +00:00
  • 2acfe2145b Fix for agentchannel not populating while volumecontrol_active disabled in vicidial.php mattf 2020-05-24 14:31:20 +00:00
  • 296b2e735f docs updates mattf 2020-05-22 17:30:29 +00:00
  • bc4fe501a9 Temporarily disabling the $ast13_volume_override feature, it's causing issues with manual dial calls mattf 2020-05-19 21:50:24 +00:00
  • c0ffae3f8f Fixed issue with Carrier custom dialplan allowing comments ';' in admin.php mattf 2020-05-18 12:30:49 +00:00
  • 9886d39d01 For agent screen, due to Asterisk stability issues, Disabled agent volume controls for Asterisk 13 servers, added options.php override setting(ast13_volume_override) mattf 2020-05-15 17:57:07 +00:00
  • 66590f1cd6 Fix for middle_initial --BLANK-- in non-agent API mattf 2020-05-15 05:24:18 +00:00
  • b29cc1e924 Added hide_relogin_fields URL variable feature in vicidial.php mattf 2020-05-12 14:14:33 +00:00
  • 1a71b3d944 Added feature to Call Menus to allow copying of previous option Fixed some javascript and PHP7 issues. mattf 2020-05-08 23:29:19 +00:00
  • 4ed6a47e08 Updated KHOMP documentation mattf 2020-05-08 13:51:30 +00:00
  • 9e565c6984 Added RS_CUSTINFOdisplay & RS_CUSTINFOminUL options to vicidial/options.php mattf 2020-05-06 20:56:31 +00:00
  • 86d5f4f8cf Fix for update_lead --BLANK-- issue with custom fields in the Non-Agent API mattf 2020-05-02 13:02:09 +00:00
  • 603690e887 fixed small bug with last commit mattf 2020-05-01 19:45:14 +00:00
  • 55f640213f Added NVAuser option for NVA recordings user column in user_stats.php, useful for NVA recording 3way call records mattf 2020-05-01 17:22:55 +00:00
  • 10b811dc13 Added RS_INcolumnsHIDE, RS_report_default_format & RS_AGENTstatusTALLY options.php settings for the Real-Time Report mattf 2020-04-28 17:39:46 +00:00
  • 63a865c0da Added use of slave database for real-time wallboard report, if activated, fixes Issue #1207 mattf 2020-04-28 02:35:06 +00:00
  • 27c1ac08f2 Added 2nd option for agentcall_manual to disable FAST DIAL on vicidial.php mattf 2020-04-25 14:04:27 +00:00
  • b72ebbc9df Added STC(settings-container) and LTT(lead temp table) message playback options for the VD_amd.agi script mattf 2020-04-25 06:29:14 +00:00
  • 2f86c68068 Fix for incorrect list_id logging on inbound calls mattf 2020-04-24 14:49:36 +00:00
  • 7b8433e2aa Added optional check for duplicate vicidial_agent_log entries in the AST_cleanup_agent_log.pl mattf 2020-04-24 01:03:52 +00:00
  • 357efea2be DB schema fixes to fix issues with vicibox installations mattf 2020-04-23 13:13:21 +00:00
  • 27c722f84e Small fixes for vicidial web issues mattf 2020-04-23 08:04:25 +00:00
  • 346f939676 Fix for Asterisk manager changes since version 13. Added optionnal Asterisk security logging script. mattf 2020-04-22 20:08:54 +00:00
  • 49838cebe9 Fix for Agent performance detail report, user group issue mattf 2020-04-22 13:54:23 +00:00
  • d2434b437c minor doc fix mattf 2020-04-19 01:03:03 +00:00