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28258bed5fcf543976f657ee5f3cae538b889dc4
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Author SHA1 Message Date
mattf 28258bed5f Added Agent API function 'vm_message' allowing you to set the VM message to be played to a customer when the agent clicks on the VM button in the agent screen. 
git-svn-id: svn://192.168.202.10@3323 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-13 03:16:47 +00:00
mattf ccf42d6c24 Added better QueueMetrics misconfiguration error handling to agent screen 
git-svn-id: svn://192.168.202.10@3322 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-12 16:17:51 +00:00
mattf 8941605f69 Fix for side menu issue #1223 
git-svn-id: svn://192.168.202.10@3321 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-12 15:19:35 +00:00
mattf 6d3ef26863 Fix for AGENT routing, check for availability, issue #1211 
git-svn-id: svn://192.168.202.10@3320 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-12 15:09:16 +00:00
mattf 9a04537db3 Fix for AGENTDIRECT selected in-groups in agent screen issue #1241 
git-svn-id: svn://192.168.202.10@3319 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-12 02:44:56 +00:00
mattf e40ea84746 Fix for side menu issue #1233 
git-svn-id: svn://192.168.202.10@3318 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-12 01:05:36 +00:00
mattf 2ac096f1bd Fix for CID Groups permissions issue #1234 
git-svn-id: svn://192.168.202.10@3317 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-11 23:26:09 +00:00
mattf 94bfadae86 Translation issue fix, Issue #1231 
git-svn-id: svn://192.168.202.10@3316 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-11 21:30:50 +00:00
mattf 9bfad138aa Fix for Issue #1230 
git-svn-id: svn://192.168.202.10@3315 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-11 21:24:55 +00:00
mattf 0ff02d9165 Added Campaign setting for Hopper Drop-Run triggering. Forcing the one-time hopper insertion of DROP status leads instead of standard hopper loading. 
git-svn-id: svn://192.168.202.10@3314 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-11 20:16:00 +00:00
mattf efa3b3796a Added caching of parked call stats 
Added display of parked call stats, SLA stats and LIMITED report type to real-time report
Added optional rolling of park_log to archive perl script

git-svn-id: svn://192.168.202.10@3313 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-08 17:40:58 +00:00
mattf da3f5c2452 Fix for issue with populate_lead_source menu in admin.php 
git-svn-id: svn://192.168.202.10@3312 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-07 04:26:52 +00:00
mattf 64d46c98b0 Added EXITEMPTY and CALLSTATUS queue_log entry for NANQUE calls 
git-svn-id: svn://192.168.202.10@3311 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-07 03:03:07 +00:00
mattf dae079684d Added campaign_id option to agent_stats_export function in Non-Agent API 
git-svn-id: svn://192.168.202.10@3310 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-06 22:04:03 +00:00
mattf 91bfd5155d Added No-Agent No-Queue Delay option for in-groups 
git-svn-id: svn://192.168.202.10@3309 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-02 04:52:56 +00:00
mattf 495abc2ad6 Changed 2 new admin pages to allow access for level 8 users 
git-svn-id: svn://192.168.202.10@3308 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-30 04:08:02 +00:00
mattf 3ee69f75ab Fix for LIVE call issue in top_panel 
Fix for short CIDnumber issue in inbound calltime check AGI
Fix for AGENTDIRECT issue in ALL inbound AGI

git-svn-id: svn://192.168.202.10@3307 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-27 03:37:01 +00:00
mattf 1e918cb15e Fix for pause max codes exceptions issue when pausing more than once in the same pause session 
Added the force_agent_logout.php admin page

git-svn-id: svn://192.168.202.10@3306 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-26 05:45:47 +00:00
mattf 0d1ac92750 Added reset_agent_pass.php page 
git-svn-id: svn://192.168.202.10@3305 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-23 06:14:58 +00:00
mattf 4fc48d259d Added force change password feature functionality for the agent screen 
git-svn-id: svn://192.168.202.10@3304 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-12 20:44:39 +00:00
mattf 97586986dd Fix for admin menu items display in some non admin.php admin pages 
git-svn-id: svn://192.168.202.10@3303 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-07 20:00:37 +00:00
mattf 954f2ba407 Added pause_max_exceptions campaign feature 
Fixed issue #1235

git-svn-id: svn://192.168.202.10@3302 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-04 16:30:04 +00:00
mattf fb0410ade4 Added extension as recording_lookup option 
Allowed for secure sounds_web_server setting

git-svn-id: svn://192.168.202.10@3301 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-04 13:13:36 +00:00
mattf 1eb1ae1112 Added two new drop calculations to the Inbound Report and v2 
git-svn-id: svn://192.168.202.10@3300 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-24 13:37:54 +00:00
mattf 0d22dcadd7 Added system settings allowing you to remove digits from the beginning of a phone number when it is manual dialed or through the web lead loader. 
Fixed issue with Team Performance Detail report

git-svn-id: svn://192.168.202.10@3299 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-24 00:51:56 +00:00
mattf b2cd8ad112 Added agent-lag-time to agent_status action in alt_display.php 
Modified for sale counts to be campaign-specific in Team Performance Detail report

git-svn-id: svn://192.168.202.10@3298 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-20 17:08:11 +00:00
mattf 08a63b467a fixes for additional modify_leads options 
git-svn-id: svn://192.168.202.10@3297 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-17 17:04:27 +00:00
mattf f1d363403f Added the ability to modify the status of any call or agent log in the Admin Modify Lead page. Must use new 'Modify Leads' options to enable for a user. 
git-svn-id: svn://192.168.202.10@3296 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-17 03:34:45 +00:00
mattf 2bb59d12e3 Fixes for surveys with hash-star in outbound AGI 
git-svn-id: svn://192.168.202.10@3295 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-16 02:23:54 +00:00
mattf 4db26c22fd small fix to last commit 
git-svn-id: svn://192.168.202.10@3294 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-14 12:49:41 +00:00
mattf b16effe05d Added UNSELECTED options for campaign alt_number_dialing 
git-svn-id: svn://192.168.202.10@3293 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-13 12:25:44 +00:00
mattf cc95483c5a Added more get_call_launch PREVIEW_ options 
git-svn-id: svn://192.168.202.10@3292 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-12 20:57:34 +00:00
mattf 8a650c9c38 Fix for script_top_dispo issue #1228 in vicidial.php 
git-svn-id: svn://192.168.202.10@3291 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-09 13:56:04 +00:00
mattf b0562f5263 Fix for Khomp AGI code 
git-svn-id: svn://192.168.202.10@3290 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-02 20:11:02 +00:00
mattf 4b3923b20f Added more password security tools to the ENCRYPTED_PASSWORDS.txt document 
git-svn-id: svn://192.168.202.10@3289 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-02 01:41:14 +00:00
mattf 471bb4efdc Fix for early permissions message in admin_languages.php, Issue #1227 
git-svn-id: svn://192.168.202.10@3288 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-28 20:30:48 +00:00
mattf de3e8933d8 cmall change for last commit 
git-svn-id: svn://192.168.202.10@3287 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-28 19:44:56 +00:00
mattf 571c504f87 Fixed issue with dispo URL statuse being sent for CBHOLD statuses in vdc_db_query.php 
git-svn-id: svn://192.168.202.10@3286 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-28 19:43:35 +00:00
mattf 8083f72e1c Added alt_display.php script 
git-svn-id: svn://192.168.202.10@3285 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-28 15:08:30 +00:00
mattf ef596f0996 Added code and instructions for multi-campaign outbound agents, see the AGENT_MULTI-CAMPAIGN_DIALING.txt doc 
149.
Added Screen Colors option to set the submit button color on the admin screens and reports.

git-svn-id: svn://192.168.202.10@3284 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-26 13:44:19 +00:00
mattf e77ea053d5 Added WebSockets doc 
git-svn-id: svn://192.168.202.10@3283 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-26 12:13:30 +00:00
mattf 48c4eea438 Added options for manual-only and auto-only sip actions 
git-svn-id: svn://192.168.202.10@3282 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-26 04:47:05 +00:00
mattf a48936f9ff Added search_method BLOCK option for hopper_list function in non-agent API 
git-svn-id: svn://192.168.202.10@3281 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-26 04:31:02 +00:00
mattf a476d26216 Finished adding button colors for admin web screens 
git-svn-id: svn://192.168.202.10@3280 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-26 04:29:50 +00:00
mattf 239a4b8189 small fix for rare real-time report pause limit issue 
git-svn-id: svn://192.168.202.10@3279 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-17 17:08:39 +00:00
mattf 4350942cd6 Added CID Groups to several labels to Bulk Tools script 
Removed the link to delete the 'default' DID entry in admin.php

git-svn-id: svn://192.168.202.10@3278 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-16 13:33:40 +00:00
mattf af633bf1af Fixed issue with cid_cb_confirmed_filename multi-prompt not playing last file in ALL-inbound AGI script 
git-svn-id: svn://192.168.202.10@3277 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-16 13:11:26 +00:00
mattf e7b0196900 Added campaigns_list & hopper_list functions to the Non-Agent API 
git-svn-id: svn://192.168.202.10@3276 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-15 20:29:55 +00:00
mattf da439529b2 Added agent-paused 10 & 15 minute indicators to Real-time report 
git-svn-id: svn://192.168.202.10@3275 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-15 14:05:14 +00:00
mattf 7e1e650436 Added option '2' to the User Modify "Modify Leads" setting allowing admin users to modify all lead fields except for phone number and alt phone. 
git-svn-id: svn://192.168.202.10@3274 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-15 04:42:29 +00:00