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Author SHA1 Message Date
mattf 325d5bcce8 Added an agent API function to update vicidial_list fields and the field values in the agent screen on-the-fly for the agent's current call. 
Added timer action options to campaigns and in-groups allowing a message, webform or D1/D2-dial to happen at a specified number of seconds after the customer connects to the agent. Also, an API callw as added for this
updated the Vtiger 5.1.0 patch

git-svn-id: svn://192.168.202.10@1289 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-29 17:04:26 +00:00
mikec 80fd0cb469 added a query to populate the vicidial_campaign_stats table with any missing campaign_ids just in case they were accidently removed. 
git-svn-id: svn://192.168.202.10@1288 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-29 15:49:37 +00:00
mattf dd75b22808 Added several VID options including VIDPROMPT options to the ALL_inbound AGI script for in-group call handling to allow callers to enter an ID number that would populate in the Vendor ID(vendor_lead_code) field and optionally search by it. 
git-svn-id: svn://192.168.202.10@1287 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-23 16:10:48 +00:00
mattf 98b5f98313 Fixed inbound only display issue on real-time screen(Bug#260) 
git-svn-id: svn://192.168.202.10@1286 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-22 14:16:12 +00:00
mattf 65d34880d2 Outbound report bug fixes(bug #262) 
git-svn-id: svn://192.168.202.10@1285 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-22 13:49:18 +00:00
mattf a2b9ede7ac auto-pause on re-queue agent action, no pause code on Dial Next Number in INBOUND_MAN 
some color changes for field backgrounds in campaign screen
features.conf changes

git-svn-id: svn://192.168.202.10@1284 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-19 12:23:17 +00:00
mattf cd43d064e0 fixes for Vtiger 5.1.0 compatibility and second_server sql file update 
git-svn-id: svn://192.168.202.10@1283 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-18 14:57:22 +00:00
mattf e697815afe Fixed small bug in voicemail update script 
git-svn-id: svn://192.168.202.10@1282 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-17 16:13:00 +00:00
mattf ee3b1e4c61 Added six duplication checking methods to the non-agent API add_lead function 
git-svn-id: svn://192.168.202.10@1281 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-16 09:43:40 +00:00
mattf b492eee222 minor bug fix in cleanup script 
git-svn-id: svn://192.168.202.10@1280 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-16 08:14:11 +00:00
mattf 71fdb36be4 Bug fix for rare in-group rank routing 
git-svn-id: svn://192.168.202.10@1279 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-15 04:22:16 +00:00
mattf 002939d80e Small bug fix for ABANDON queue_log current position 
git-svn-id: svn://192.168.202.10@1278 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-14 15:36:19 +00:00
mattf 45c854a772 Added Initial Queue Position logging on inbound calls and a summary of this to the Inbound report 
git-svn-id: svn://192.168.202.10@1277 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-14 15:16:59 +00:00
mattf c3aae778e0 Added CRM Login Popup to campaign settings to allow for a custom window to be opened on agent login, optionally using agent and campaign variables 
Added 5 custom fields to the user settings
Added st* functions to agent api

git-svn-id: svn://192.168.202.10@1276 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-13 01:03:54 +00:00
mattf d42daae737 Various formatting fixes 
Added more logging to emergency agent logout processes
changed start_asterisk_boot.pl script to launch unique astshell screen sessions

git-svn-id: svn://192.168.202.10@1275 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-11 01:59:57 +00:00
mattf d01b229ff4 Fixed campaign_logindate and added campaign_calldate field 
Added exception for campaigns to generate stats even if MANUAL or INBOUND_MAN with no auto-dialing

git-svn-id: svn://192.168.202.10@1274 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-07 04:43:41 +00:00
mattf a5370c4cac Fixed logging bug in vicidial.php/vicidial_agent_log where user logs out when not paused 
git-svn-id: svn://192.168.202.10@1273 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-07 01:22:13 +00:00
mattf d2b2266d6a Added Consultative checkbox to a newly redesigned transfer-conf panel in vicidial.php 
Added Delete Voicemail After Email option to voicemail accounts

git-svn-id: svn://192.168.202.10@1272 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-06 05:53:23 +00:00
mattf 1f8c0074b7 Added Recording Filename and Recording ID as agent Script variables 
git-svn-id: svn://192.168.202.10@1271 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-05 05:23:54 +00:00
mattf 08e5b58570 Added non-agent API function and Real-time report feature to allow managers to change agent selected in-groups and blended outbound auto-dial state 
git-svn-id: svn://192.168.202.10@1270 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-04 21:15:08 +00:00
mattf 31eedf49ce Added API function to allow for the changing of agent selected in-groups while logged-in to the agent screen. 
git-svn-id: svn://192.168.202.10@1269 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-12-01 06:39:15 +00:00
mattf 86202b04cf Replaced all SELECT * MySQL queries with proper field lists. this altered scripts in bin/agi/agc/vicidial 
git-svn-id: svn://192.168.202.10@1268 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-30 04:25:17 +00:00
mattf 8b0546a421 Added Outbound Summary Interval Report 
Added optional include into the Reports page if 'custom_report_links.html' file is present

git-svn-id: svn://192.168.202.10@1267 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-29 11:07:15 +00:00
mattf 6f9bb85c6c Changed iax secret for servers to be defined in web interface. 
***see UPGRADE doc for important changes you need to make***
Fixed AGENTDIRECT no-agent-no-queue bug

git-svn-id: svn://192.168.202.10@1266 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-25 14:24:22 +00:00
mattf 1f92873a46 Added alternative vicidial2.php to 2.0.5 branch 
git-svn-id: svn://192.168.202.10@1265 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-25 11:17:11 +00:00
mattf b11ff67093 Fixing of issues with blended campaigns and outbound autodialing 
git-svn-id: svn://192.168.202.10@1264 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-25 01:34:52 +00:00
mattf c9594422da Added second FTP transfer script to run after primary FTP audio recording file transfer 
git-svn-id: svn://192.168.202.10@1263 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-23 06:57:48 +00:00
mattf 5236ce5911 Added queue_log DID and IVR logging entries for QueueMetrics 
git-svn-id: svn://192.168.202.10@1262 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-23 04:56:33 +00:00
mattf 8eecb587e9 Added fields to call export 
limited called count to 100 in list display

git-svn-id: svn://192.168.202.10@1261 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-21 08:47:54 +00:00
mattf 79fdfeecf5 Added auto-kill to adapt script to facilitate cleaner clearing of daily stats 
Added QM ABANDON call clearing in queue_log to agent log cleanup script
Fixed bug in conf_exten_check.php

git-svn-id: svn://192.168.202.10@1260 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-15 15:26:06 +00:00
mattf 00edea21a8 For QM, changed outbound calls from ENTERQUEUE to CALLOUTBOUND in queue_log entries 
git-svn-id: svn://192.168.202.10@1259 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-12 16:41:48 +00:00
mattf 4cf6c7eef2 Added in-group name to IVR report select list 
git-svn-id: svn://192.168.202.10@1258 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-12 12:23:06 +00:00
mattf edc7792b8a workaround for IE pulldown issue in vicidial.php 
added title/alt-phone duplication check in lead loaders

git-svn-id: svn://192.168.202.10@1257 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-12 11:56:26 +00:00
mattf 31161fedeb fixes for queue_log validation 
git-svn-id: svn://192.168.202.10@1256 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-10 11:56:30 +00:00
mattf 1566a8757a Added requirecalltoken=no as IAX setting for newer Asterisk 1.4 versions 
git-svn-id: svn://192.168.202.10@1255 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-09 17:07:35 +00:00
mattf b6ddbe90cc - Added agi-NVA_recording.agi script to allow for logging and recording of phone dialed calls 
- Added MIX directory auto mixing option to CRON audio step 1
- Added outbound callerIDnumber to DROP and other AGI transfers for in-groups
- Changed called_count to increment on alt-dial calls
- Fixed variable mis-assignment in several AGI and bin scripts
- Fixed Pause code issue with QueueMetrics

git-svn-id: svn://192.168.202.10@1254 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-11-09 07:56:44 +00:00
mattf 53b5391c69 DB changes for last commit 
git-svn-id: svn://192.168.202.10@1253 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-31 17:26:07 +00:00
mattf 0b7a1b29cf Added carrier_description field, campaigns links from in-group screen, server links on reports page, agent ranks listing active only in admin.php 
Moved non-optimize queries from DB_optimize script to the keepalive_ALL script and run them at the timeclock end of day

git-svn-id: svn://192.168.202.10@1252 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-31 17:24:54 +00:00
mattf 6b47893808 fixed small bugs in queries involving DNC and hopper 
git-svn-id: svn://192.168.202.10@1251 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-27 13:37:15 +00:00
mattf 5c9c3f67f2 Added AREACODE DNC option 
git-svn-id: svn://192.168.202.10@1250 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-27 10:48:07 +00:00
mattf 647cff7f2f variable fix in AST_VDauto_dial.pl script 
git-svn-id: svn://192.168.202.10@1249 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-23 17:45:21 +00:00
mattf 121e4f12ca more fixes for new DNCC/DNCL auto-alt-dial code 
git-svn-id: svn://192.168.202.10@1248 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-23 04:59:29 +00:00
mattf 6d4e5ac017 Fixed issues with new DNCC/DNCL auto-alt-dial code 
git-svn-id: svn://192.168.202.10@1247 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-20 20:03:09 +00:00
mikec ee106272fc New FTP transfer script. 
Supports limits to the number of files to transfer and list from a directory.
Can take FTP connection info from the command line.
Can take a list of campaigns or ingroups that are to be transfered.
Can specify which type of ping to use when double checking that the server actually exists.

git-svn-id: svn://192.168.202.10@1246 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-20 14:51:21 +00:00
mattf 36da02751c Added ability to use Remote Agents with all inbound next-agent-call settings 
Added ability to use DNCC and DNCL as Auto-Alt-Dial statuses
Fixed DNC scrubbing under some auto-alt-dial circumstances
Other small bug fixes

git-svn-id: svn://192.168.202.10@1245 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-20 10:03:39 +00:00
mattf 97afec9c6c Added audio store initial seeing note 
git-svn-id: svn://192.168.202.10@1244 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-12 11:00:18 +00:00
mattf 9f89a680ab in QM XMLRPC recording lookup, Fixed to work with non-sequential time_ids in the queue_log 
git-svn-id: svn://192.168.202.10@1243 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-12 10:45:06 +00:00
mattf 44bd5451b9 small territory dialing fix, added selected territories to user status display 
git-svn-id: svn://192.168.202.10@1242 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-12 09:49:31 +00:00
mattf fd3345acf2 added agent-selectable territories option to vicidial.php 
git-svn-id: svn://192.168.202.10@1241 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-10-12 07:56:15 +00:00
mikec fa87709dc4 git-svn-id: svn://192.168.202.10@1240 3d104415-ff17-0410-8863-d5cf3c621b8a 2009-10-06 13:29:26 +00:00