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1099 Commits
Author SHA1 Message Date
mattf 3c35d01337 Added experimental SIP event logging 
git-svn-id: svn://192.168.202.10@3106 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-31 17:32:43 +00:00
mattf d81d7405ed Added list_status_modification_confirmation feature 
git-svn-id: svn://192.168.202.10@3105 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-05-30 14:16:35 +00:00
mattf c63489a44c Added Admin User Redirect URL settings 
git-svn-id: svn://192.168.202.10@3089 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-04-14 14:09:31 +00:00
mattf d74d2dc1e2 Added user override option for next_dial_my_callbacks 
git-svn-id: svn://192.168.202.10@3088 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-04-06 20:29:36 +00:00
mattf 483f2cc161 Added AMD Log Report to the Admin Utilities page 
git-svn-id: svn://192.168.202.10@3085 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-30 00:04:13 +00:00
mattf 443a24df9b Added READ_ONLY settings container type 
git-svn-id: svn://192.168.202.10@3083 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-28 03:16:47 +00:00
mattf 300480fc60 minor fixes to admin documentation 
git-svn-id: svn://192.168.202.10@3079 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-22 15:50:12 +00:00
mattf da8ff015e2 Added more options to the Campaign "Hide Call Log Info" feature to be able to show only the last X number of calls in the Lead Info screen. Also added a User Override setting for this feature. 
git-svn-id: svn://192.168.202.10@3076 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-12 14:04:29 +00:00
mattf 447b4cbab8 Added indicators for lists being assigned to non-existing campaigns 
git-svn-id: svn://192.168.202.10@3075 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-12 01:56:33 +00:00
mattf e3f7ea0b7f Added feature allowing agents to mute recordings of calls from the agent screen. Must be enabled in System Settings to be able to use it in campaigns. There is also a User Override option. 
git-svn-id: svn://192.168.202.10@3072 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-11 03:44:37 +00:00
mattf 2ad1a6b982 Documentation updates, small whiteboard report fix 
git-svn-id: svn://192.168.202.10@3071 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-07 21:31:29 +00:00
mattf ba09682577 Added new web pages for mobile application 
git-svn-id: svn://192.168.202.10@3068 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-03-02 23:08:00 +00:00
mattf d8b48a53ce Added options to define the static prompts to use for the Inbound Group "Play Place in Line" feature 
git-svn-id: svn://192.168.202.10@3067 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-02-23 15:36:11 +00:00
mattf 884a60ad22 Added recent session per-call logging and force_fronter_audio_stop Agent API function 
git-svn-id: svn://192.168.202.10@3066 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-02-22 18:32:05 +00:00
mattf c56407d8ed Added additional $VLforce_index flags in hopper loading script, for high-volume dialing systems 
Fix for user-group, in-group and campaign allowed/permissions matching issues
Added updated Greek translation file

git-svn-id: svn://192.168.202.10@3065 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-02-16 13:56:59 +00:00
mattf bdd4633676 Added RA_USER_PHONE On-Hook CID to solve last RINGAGENT issues 
git-svn-id: svn://192.168.202.10@3061 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-01-22 01:21:49 +00:00
mattf b133143390 Added Manual Dial Validation campaign and system settings, forcesa gent to manually enter in the phone number before a call is placed. Does not affect 3way calls or transfers. 
git-svn-id: svn://192.168.202.10@3059 3d104415-ff17-0410-8863-d5cf3c621b8a
 2019-01-09 08:49:57 +00:00
mattf 3851d65e5c Fix for DID server IP de-assignment in admin.php 
git-svn-id: svn://192.168.202.10@3054 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-11-16 16:37:40 +00:00
mattf 702f1014b3 Added SYSTEM to Manual Dial Filter campaign options 
git-svn-id: svn://192.168.202.10@3051 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-10-05 23:17:59 +00:00
mattf 2e75aa39e7 Added external_web_socket_url option 
Fix for RINGAGENT calls in AST_update script

git-svn-id: svn://192.168.202.10@3048 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-10-04 00:28:42 +00:00
mattf beec9b4bc3 Added _wait_time options to Next Agent Call settings for Campaigns and Inbound Groups. 
git-svn-id: svn://192.168.202.10@3042 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-27 04:27:51 +00:00
mattf b14bd4ef55 Added campaign setting to filter ANYONE Scheduled Callbacks by the DNC settings set in the campaign 
git-svn-id: svn://192.168.202.10@3038 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-25 01:18:18 +00:00
mattf 9295e1016d Added three_way_volume_buttons campaign setting 
git-svn-id: svn://192.168.202.10@3036 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-24 04:27:52 +00:00
mattf f1e7c3663d Added copying of user selected in-groups in copying of an in-group in admin.php 
git-svn-id: svn://192.168.202.10@3035 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-22 14:03:48 +00:00
mattf 7dd071f991 Added daily_reset_limit Lists feature(editable by level 9 users only) 
git-svn-id: svn://192.168.202.10@3032 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-16 15:11:54 +00:00
mattf c35a32b1c1 Added force_fronter_leave_3way Agent API function 
git-svn-id: svn://192.168.202.10@3026 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-09 13:28:03 +00:00
mattf ea5c29567b Added copying of in-group user grades/ranks when copying an in-group in admin.php 
git-svn-id: svn://192.168.202.10@3025 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-09-04 16:14:33 +00:00
mattf a99fabe00c Added new campaign feature to allow agents to select a specific timezone to use when scheduling callbacks. 
git-svn-id: svn://192.168.202.10@3020 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-27 18:47:45 +00:00
mattf d473bfb466 Added new campaign feature to automatically reschedule ANYONE callbacks when they are dispositioned as a non-Human-Answered status flag status. 
git-svn-id: svn://192.168.202.10@3018 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-19 04:01:41 +00:00
mattf 0fa43a8acf Added scheduled_callbacks_force_dial campaign feature 
git-svn-id: svn://192.168.202.10@3017 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-10 18:56:56 +00:00
mattf ece3ab06a5 Added "Agent Screen Logout Link Credentials" System Setting to change the agent screen logout page login link to not include user credentials. 
git-svn-id: svn://192.168.202.10@3016 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-07 21:19:17 +00:00
mattf 19d42c5a97 missing header added for previous admin.php change 
git-svn-id: svn://192.168.202.10@3014 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-07 14:35:14 +00:00
mattf 43dcc43d19 small fix to last admin.php change for DIFF display 
git-svn-id: svn://192.168.202.10@3013 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-07 14:31:46 +00:00
mattf b87e0c8c74 Added change for admin change log for Admin Modify Lead to better show lead changes 
git-svn-id: svn://192.168.202.10@3012 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-07 14:02:04 +00:00
mattf 2021b43b5b Added the ability for customers to be able to enter a new phone number to be 
called back on for the CallerID CallBack Queue feature
Added the new Callmenu Survey Report(linked as "Callmenu Agent" in Reports)

git-svn-id: svn://192.168.202.10@3011 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-08-06 15:26:23 +00:00
mattf e97bbe20c4 Modified calls to audio file chooser function in admin web pages 
Added options to expired list exporter to use different date ranges for exports and deletes

git-svn-id: svn://192.168.202.10@3005 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-07-01 11:31:23 +00:00
mattf 988db1dbec Modified audio chooser window to appear at height where mouse was clicked in JS functions in admin web screens 
git-svn-id: svn://192.168.202.10@3002 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-20 01:45:07 +00:00
mattf 788fcc418f Fix for issue #1108 in admin.php 
git-svn-id: svn://192.168.202.10@3000 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-13 13:45:24 +00:00
mattf 8d10ef0428 Added campaign features for Dead Call Trigger. Allowing an audio alert to be sent to an agent and/or a back-end URL to be submitted when an agent has been in a dead call for X number of seconds. 
git-svn-id: svn://192.168.202.10@2999 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-06-11 21:51:32 +00:00
mattf 39491d9ac6 Small DID bug fix, added Call Menus list on Modify Call Time page on admin.php 
git-svn-id: svn://192.168.202.10@2995 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-30 04:27:00 +00:00
mattf 0c20dc8cb5 Fix for QM live monitoring 
Fix for Issue #1102

git-svn-id: svn://192.168.202.10@2993 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-29 15:05:33 +00:00
mattf 8ee9005f31 Added In-Group option for Enter In-Group URL, which can send a URL request when a caller enters an In-Group right before the system looks for an agent to send the call to. 
git-svn-id: svn://192.168.202.10@2987 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-21 10:08:40 +00:00
mattf 07a3d8dec6 Added In-Group option for Waiting Call On/Off URL, which we added to allow 
clients the ability to automatically control a web-power-switch to turn lights on and off if there are any calls waiting in an In-Group.

git-svn-id: svn://192.168.202.10@2984 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-20 12:04:51 +00:00
mattf 3df8e58aa1 Added per-user options for maximum number of outbound manual dial hopper calls per-hour and per-day. 
git-svn-id: svn://192.168.202.10@2980 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-13 04:08:35 +00:00
mattf 1eb19ee022 Rewrote HELP display in web admin screens to function as database-driven 
javascript popup.

git-svn-id: svn://192.168.202.10@2979 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-05-12 16:09:11 +00:00
mattf 3ea85be5eb Added In-Group option to override the Park Music-on-Hold. 
git-svn-id: svn://192.168.202.10@2975 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-30 23:09:46 +00:00
mattf cb840a9a76 Added in-group populate_lead_source, populate_lead_vendor settings 
git-svn-id: svn://192.168.202.10@2973 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-24 20:14:01 +00:00
mattf c709912e13 admin.php help fixes 
Conf update script Fix for high-volume systems, added varibles to hangup queryCID

git-svn-id: svn://192.168.202.10@2969 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-21 03:29:19 +00:00
mattf 6ce8ceeb2f Added Dispo URL Filter feature 
git-svn-id: svn://192.168.202.10@2964 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-12 03:19:07 +00:00
mattf ca63db9d8f Added pause code manager approval option, requires a manager to approve a 
specific flagged pause code before the agent is allowed to use it in their agent screen.
Added switch lead log entry display to modify lead admin page

git-svn-id: svn://192.168.202.10@2963 3d104415-ff17-0410-8863-d5cf3c621b8a
 2018-04-11 17:18:42 +00:00