ViciDial/agc_2-X
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1df18a37e7fcff45a68fa61f0eec99859c6da933
Commit Graph
2122 Commits
Author SHA1 Message Date
mattf 1df18a37e7 Added caching of parked call stats 
Added display of parked call stats, SLA stats and LIMITED report type to real-time report
Added optional rolling of park_log to archive perl script

git-svn-id: svn://192.168.202.10@3313 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-08 17:40:58 +00:00
mattf 1384d44cce Fix for issue with populate_lead_source menu in admin.php 
git-svn-id: svn://192.168.202.10@3312 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-07 04:26:52 +00:00
mattf b88eac841f Added campaign_id option to agent_stats_export function in Non-Agent API 
git-svn-id: svn://192.168.202.10@3310 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-06 22:04:03 +00:00
mattf 1a6014c60e Added No-Agent No-Queue Delay option for in-groups 
git-svn-id: svn://192.168.202.10@3309 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-02 04:52:56 +00:00
mattf 386e523e34 Changed 2 new admin pages to allow access for level 8 users 
git-svn-id: svn://192.168.202.10@3308 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-30 04:08:02 +00:00
mattf f6be23ab11 Fix for LIVE call issue in top_panel 
Fix for short CIDnumber issue in inbound calltime check AGI
Fix for AGENTDIRECT issue in ALL inbound AGI

git-svn-id: svn://192.168.202.10@3307 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-27 03:37:01 +00:00
mattf 88eb1b32f1 Fix for pause max codes exceptions issue when pausing more than once in the same pause session 
Added the force_agent_logout.php admin page

git-svn-id: svn://192.168.202.10@3306 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-26 05:45:47 +00:00
mattf 98de64699b Added reset_agent_pass.php page 
git-svn-id: svn://192.168.202.10@3305 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-23 06:14:58 +00:00
mattf 7084616494 Added force change password feature functionality for the agent screen 
git-svn-id: svn://192.168.202.10@3304 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-12 20:44:39 +00:00
mattf e16e4b19d8 Fix for admin menu items display in some non admin.php admin pages 
git-svn-id: svn://192.168.202.10@3303 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-07 20:00:37 +00:00
mattf dc7c372ef1 Added pause_max_exceptions campaign feature 
Fixed issue #1235

git-svn-id: svn://192.168.202.10@3302 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-04 16:30:04 +00:00
mattf ffc9d9716b Added extension as recording_lookup option 
Allowed for secure sounds_web_server setting

git-svn-id: svn://192.168.202.10@3301 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-04 13:13:36 +00:00
mattf eb85c6a885 Added two new drop calculations to the Inbound Report and v2 
git-svn-id: svn://192.168.202.10@3300 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-24 13:37:54 +00:00
mattf 2dc98ea8ec Added system settings allowing you to remove digits from the beginning of a phone number when it is manual dialed or through the web lead loader. 
Fixed issue with Team Performance Detail report

git-svn-id: svn://192.168.202.10@3299 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-24 00:51:56 +00:00
mattf e43763bd32 Added agent-lag-time to agent_status action in alt_display.php 
Modified for sale counts to be campaign-specific in Team Performance Detail report

git-svn-id: svn://192.168.202.10@3298 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-20 17:08:11 +00:00
mattf 6629489635 fixes for additional modify_leads options 
git-svn-id: svn://192.168.202.10@3297 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-17 17:04:27 +00:00
mattf 00638d3083 Added the ability to modify the status of any call or agent log in the Admin Modify Lead page. Must use new 'Modify Leads' options to enable for a user. 
git-svn-id: svn://192.168.202.10@3296 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-17 03:34:45 +00:00
mattf 0c30210a4c Added UNSELECTED options for campaign alt_number_dialing 
git-svn-id: svn://192.168.202.10@3293 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-13 12:25:44 +00:00
mattf 846ada63bb Added more get_call_launch PREVIEW_ options 
git-svn-id: svn://192.168.202.10@3292 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-12 20:57:34 +00:00
mattf e1070b637c Fix for script_top_dispo issue #1228 in vicidial.php 
git-svn-id: svn://192.168.202.10@3291 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-09 13:56:04 +00:00
mattf 859a5f8dad Fix for early permissions message in admin_languages.php, Issue #1227 
git-svn-id: svn://192.168.202.10@3288 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-28 20:30:48 +00:00
mattf 6614338817 cmall change for last commit 
git-svn-id: svn://192.168.202.10@3287 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-28 19:44:56 +00:00
mattf c993b8775b Fixed issue with dispo URL statuse being sent for CBHOLD statuses in vdc_db_query.php 
git-svn-id: svn://192.168.202.10@3286 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-28 19:43:35 +00:00
mattf 3e4917db62 Added alt_display.php script 
git-svn-id: svn://192.168.202.10@3285 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-28 15:08:30 +00:00
mattf 74cdde61f8 Added options for manual-only and auto-only sip actions 
git-svn-id: svn://192.168.202.10@3282 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-26 04:47:05 +00:00
mattf 0a4460fcd8 Added search_method BLOCK option for hopper_list function in non-agent API 
git-svn-id: svn://192.168.202.10@3281 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-26 04:31:02 +00:00
mattf fc698380a7 Finished adding button colors for admin web screens 
git-svn-id: svn://192.168.202.10@3280 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-26 04:29:50 +00:00
mattf 680920ee18 small fix for rare real-time report pause limit issue 
git-svn-id: svn://192.168.202.10@3279 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-17 17:08:39 +00:00
mattf 0c1b28c47a Added CID Groups to several labels to Bulk Tools script 
Removed the link to delete the 'default' DID entry in admin.php

git-svn-id: svn://192.168.202.10@3278 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-16 13:33:40 +00:00
mattf 9558ebc2f2 Added campaigns_list & hopper_list functions to the Non-Agent API 
git-svn-id: svn://192.168.202.10@3276 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-15 20:29:55 +00:00
mattf 9151022877 Added agent-paused 10 & 15 minute indicators to Real-time report 
git-svn-id: svn://192.168.202.10@3275 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-15 14:05:14 +00:00
mattf d0a760c187 Added option '2' to the User Modify "Modify Leads" setting allowing admin users to modify all lead fields except for phone number and alt phone. 
git-svn-id: svn://192.168.202.10@3274 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-15 04:42:29 +00:00
mattf f9af96ebc0 Added International DNC scrub features 
git-svn-id: svn://192.168.202.10@3273 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-15 03:08:08 +00:00
mattf bf804744b8 Added options for HTML formatting and UTF-8 charset in emails through the dispo_send_email.php script. 
git-svn-id: svn://192.168.202.10@3272 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-08-14 23:14:36 +00:00
mattf 71f77a9c64 Fix for last commit 
git-svn-id: svn://192.168.202.10@3270 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-07-19 21:13:51 +00:00
mattf 69b18a930a Added EVERY_NEW_ALLCALL option for QM PAUSEREASON system setting 
git-svn-id: svn://192.168.202.10@3269 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-07-19 20:56:11 +00:00
mattf a08eb79cf5 Fix for use_custom_cid variable issue in vdc_db_query.php 
git-svn-id: svn://192.168.202.10@3267 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-07-13 00:37:12 +00:00
mattf 70bdb38c78 Added EVERY_NEW_ADMINCALL option for QM PAUSEREASON system setting 
git-svn-id: svn://192.168.202.10@3266 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-07-12 14:18:24 +00:00
mattf c0d1be42fe Added EXTENDED_4 export option with logged list_id from time of call 
git-svn-id: svn://192.168.202.10@3265 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-07-10 02:34:54 +00:00
mattf 0f9b2db5aa Added List overrides for some inbound voicemail settings: drop and after-hours 
git-svn-id: svn://192.168.202.10@3264 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-07-08 19:18:41 +00:00
mattf 4a8f831808 Added ANI to INBOUND/CLOSER records for NVAuser, added secondary check to find lead ID for DIDs in user_stats.php script 
Added option to exclude after-hours from abandons, list ID filtering in Inbound Daily report

git-svn-id: svn://192.168.202.10@3262 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-07-03 21:06:48 +00:00
mattf b5bc934ca3 Added more concurrent_transfers campaign options 
git-svn-id: svn://192.168.202.10@3261 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-07-01 19:30:52 +00:00
mattf 51b25a5984 More changes related to inbound answer configuration 
git-svn-id: svn://192.168.202.10@3260 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-25 03:50:59 +00:00
mattf 6b90fbea52 Added the ability to configure when the Answer signal is sent to inbound calls at the DID, In-Group and Call Menu level. 
Added Callbacks Export report

git-svn-id: svn://192.168.202.10@3259 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-24 23:49:49 +00:00
mattf 550f4fb44b Added several more options to add_phone and update_phone functions in the Non-Agent API 
git-svn-id: svn://192.168.202.10@3258 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-23 21:00:14 +00:00
mattf d1d4a8fbfc Added queuemetrics_pausereason system setting 
git-svn-id: svn://192.168.202.10@3257 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-22 14:53:02 +00:00
mattf bff43ccbcd Added duration option to recording_lookup function in the non-agent API 
git-svn-id: svn://192.168.202.10@3256 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-10 19:07:29 +00:00
mattf feaab74530 Added NONE_ options for the campaign manual_dial_filter 
Added optional queue_log cleanup for multiple PAUSEREASON records in the same PAUSE session in cleanup agent log script

git-svn-id: svn://192.168.202.10@3255 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-10 14:44:30 +00:00
mattf 4a11b07aa8 Added more settings to add_list & update_list 
git-svn-id: svn://192.168.202.10@3254 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-06 14:17:49 +00:00
mattf 26a8e4b562 Added the ability to use Automated Reports with standard SFTP and FTPSSL remote servers. 
git-svn-id: svn://192.168.202.10@3253 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-06-02 02:40:07 +00:00