mattf
251c26f479
update to agent-3way-press-1-calls doc
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git-svn-id: svn://192.168.202.10@3796 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-01-11 03:53:16 +00:00
mattf
8e9422c0df
Added call_channel and call_transfer logging for 3way-press outside-agents
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git-svn-id: svn://192.168.202.10@3795 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-01-08 21:21:47 +00:00
mattf
3efdc4a488
Added delete_fpg_phone Non-Agent API function
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git-svn-id: svn://192.168.202.10@3794 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-01-05 15:38:59 +00:00
mattf
2041dc769f
Added DUPPHONEALT... options for duplicate_check within add_lead Non-Agent API function
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git-svn-id: svn://192.168.202.10@3793 3d104415-ff17-0410-8863-d5cf3c621b8a
2024-01-01 15:03:03 +00:00
mattf
2adc4ce066
Added a Multi-call option to the agent 3-way press-1 calls feature.
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git-svn-id: svn://192.168.202.10@3792 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-12-29 03:34:37 +00:00
mattf
19b26ae3bc
another doc fix
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git-svn-id: svn://192.168.202.10@3787 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-29 20:58:44 +00:00
mattf
c9cde112eb
small doc fix for last commit
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git-svn-id: svn://192.168.202.10@3786 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-29 20:58:06 +00:00
mattf
0af685b77b
Added refresh_panel Agent API function
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git-svn-id: svn://192.168.202.10@3785 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-29 20:55:55 +00:00
mattf
0fe0e1f828
Added daily_phone_number_call_limit campaign setting
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git-svn-id: svn://192.168.202.10@3780 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-29 15:57:14 +00:00
mattf
a9b4927018
Added HCI screen for Hopper Hold Inserts
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git-svn-id: svn://192.168.202.10@3779 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-28 14:02:47 +00:00
mattf
24fa986d5e
Updates for agent 3-way press-1 calls feature
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git-svn-id: svn://192.168.202.10@3778 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-18 21:07:19 +00:00
mattf
c80835407c
Added the "lead_dearchive" Non-Agent API function
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Documentation updates
Added LEAD_ARCHIVING.txt doc
git-svn-id: svn://192.168.202.10@3774 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-10 13:57:25 +00:00
mattf
0c801e164d
git-svn-id: svn://192.168.202.10@3773 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-10 02:59:03 +00:00
mattf
9516d82fd3
Added archived_lead option to multiple Non-Agent API functions
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Updated 2FA doc
git-svn-id: svn://192.168.202.10@3772 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-09 20:06:50 +00:00
mattf
e5d2600114
Added 2FA for agent screen logins
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Added several campaign fields to update_settings related to manual dial calls in the agent screen
git-svn-id: svn://192.168.202.10@3770 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-11-09 14:25:07 +00:00
mattf
4d7cc815d9
conf file sample fix for pjsip
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git-svn-id: svn://192.168.202.10@3765 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-10-20 01:05:03 +00:00
mattf
4b92b49661
Added purging of vicidial_khomp_log records older than 7 days to daily keepalive processes
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Fix for Issue #1488 , allowed reports
Allow skipping of manual dial previewed leads if the skip is coming from the API
help updates
git-svn-id: svn://192.168.202.10@3757 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-09-21 13:15:01 +00:00
mattf
ad9eeda649
Added VIDPROMPTSPECIAL... Call Menu In-Group routing feature, Added CM_VIDPROMPT_SPECIAL Container Type
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Added additional in-group second-alert settings
git-svn-id: svn://192.168.202.10@3737 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-14 21:34:22 +00:00
mattf
3f4df6cfb6
Added Second Agent Alert Trigger In-Group settings, allowing for a second audio alert to be played to the agent on repeat calls.
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git-svn-id: svn://192.168.202.10@3735 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-06-07 14:20:45 +00:00
mattf
3b3d2c56fe
Added in-group and campaign custom fields 1-5, for script/webform/dispo-call-url use, chat fixes, qc fixes
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git-svn-id: svn://192.168.202.10@3725 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-19 00:20:45 +00:00
mattf
995148cde2
Added Latency Gaps logging
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Added Demographic Quotas campaign features
Added more logging for campaign test calls
git-svn-id: svn://192.168.202.10@3723 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-05-16 22:05:41 +00:00
mattf
c962a03d2b
Added agent screen latency logging, viewable in the Real-Time Report and
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the new Agent Latency Report.
git-svn-id: svn://192.168.202.10@3712 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 15:01:04 +00:00
mattf
5dc8d14da1
Added "email_display_name" as a container option for the email sender in dispo_send_email.php
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git-svn-id: svn://192.168.202.10@3711 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-21 00:06:30 +00:00
mattf
3d304a7661
Added dial_override_limit agc/options.php setting
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Added vicidial_user_dial_log logging, and rate limiting
git-svn-id: svn://192.168.202.10@3709 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-18 19:55:12 +00:00
mattf
ad7fee0989
Added Code to hangup & dispo NOAUDIODATA as ADAIR (Dead Air Auto) with Settings Container option, Issue #1459
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git-svn-id: svn://192.168.202.10@3706 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-14 12:56:42 +00:00
mattf
5c2f9fbc2f
Fix for send_notification user group permissions
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git-svn-id: svn://192.168.202.10@3705 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-13 23:58:17 +00:00
mattf
52f5464c39
Added send_notification Agent-API function
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git-svn-id: svn://192.168.202.10@3704 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-04-13 15:57:41 +00:00
mattf
8cf61f6639
Small doc updates to last commit
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git-svn-id: svn://192.168.202.10@3700 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-12 19:56:48 +00:00
mattf
3644c8f33a
Added "Show Confetti" campaign setting, allowing for confetti to be shown to agents when they disposition a call as a SALE and/or a CALLBACK flagged status.
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Added "Abandon Check Queue" feature, to catch dropped Call Menu calls that are tagged with a Lead ID. For more information, see the bottom of the INBOUND_CALLBACK_QUEUE.txt document.
Added "Asterisk Restart URL" to the Modify Servers page, this can send a URL request any time Asterisk is auto-restarted on that server.
Added display of inbound Call Menu calls to the Admin Modify Lead page if CallerID display option is used on page.
git-svn-id: svn://192.168.202.10@3699 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-12 15:42:36 +00:00
mattf
6f3868f6d4
doc update for last commit
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git-svn-id: svn://192.168.202.10@3698 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-08 23:01:08 +00:00
mattf
6aa79c7a99
Added setTimeoutAudioLoop agent_screen_timer option, Issue #1448
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git-svn-id: svn://192.168.202.10@3694 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-07 18:05:28 +00:00
mattf
3b30d86a14
Added 20Hz_tone browser sound, Issue #1448
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git-svn-id: svn://192.168.202.10@3693 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-03-06 18:45:24 +00:00
mattf
6d281c33cd
updates to browser throttling doc
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git-svn-id: svn://192.168.202.10@3687 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-21 16:23:45 +00:00
mattf
1dd8085107
Added instructions and scripts for creating a Gateway Recording server. See the GATEWAY_RECORDING_SERVER.txt doc for more info.
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git-svn-id: svn://192.168.202.10@3678 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-02-01 13:26:56 +00:00
mattf
148f5acf33
Added reset_password option to update_user Non-Agent API function
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Added new reset_agent_pass_email.php script
git-svn-id: svn://192.168.202.10@3675 3d104415-ff17-0410-8863-d5cf3c621b8a
2023-01-23 05:07:40 +00:00
mattf
2c6d0c58b3
Added enhanced_disconnect_logging=3 support , issue #1367
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git-svn-id: svn://192.168.202.10@3663 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-12-22 02:53:03 +00:00
mattf
3b1574c879
Added vicidial_inbound_callback_queue stats to Inbound Report v2
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git-svn-id: svn://192.168.202.10@3661 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-12-08 22:26:00 +00:00
mattf
1f4a065d13
Added login form multi-submit prevention ($login_submit_once) to agent screen
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Added dialRegExten_enabled webphone option to agent screen
git-svn-id: svn://192.168.202.10@3659 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-12-06 21:07:58 +00:00
mattf
c5fe9e37be
Change in CIDname prefix in multiple scripts to differentiate from other processes
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git-svn-id: svn://192.168.202.10@3658 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-12-02 21:53:27 +00:00
mattf
4779d8c88a
Fix for long in-group dialstring extensions on agent in-group calls/transfers
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git-svn-id: svn://192.168.202.10@3656 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-11-16 17:39:57 +00:00
mattf
973bf95f21
Added include_ip option for the agent_status Non-Agent API function
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git-svn-id: svn://192.168.202.10@3654 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-11-09 13:38:20 +00:00
mattf
98235ec76f
Added more "XDAY" options to add_lead duplicate checks in the Non-Agent API
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Added more failed login details for level 9 users to User Modify page
Added User Logins Report
Added webserver/URL logins section to User Stats report for level 9 users
Added more failed login logging in user_authorization function.php scripts
Added more failed login reason messages display to timeclock.php
Added vicidial_user_logins_daily TEOD population to ADMIN keepalive script
git-svn-id: svn://192.168.202.10@3642 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-09-22 13:24:27 +00:00
mattf
b14cb051d6
Added INSERT_before_body_close options.php setting in vicidial.php, Issue #1375
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updated TCPA doc
git-svn-id: svn://192.168.202.10@3641 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-09-16 13:09:01 +00:00
mattf
bfbb1c610b
Added dial_status_add/dial_status_remove options to update_campaign function in the Non-Agent API
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git-svn-id: svn://192.168.202.10@3636 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-09-02 13:09:35 +00:00
mattf
4032cc4c4e
Changed SHARED_ campaign in-group transfers to use 'SRDROP' log status instead of 'DROP'
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git-svn-id: svn://192.168.202.10@3606 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-05-24 21:50:11 +00:00
mattf
5b65d08f99
Fixes for lead not found, Issue #1358 in admin_modify_lead.php
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git-svn-id: svn://192.168.202.10@3595 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-04-27 15:35:10 +00:00
mattf
854cfb1277
Added more debug output to the agi-AGENT_route.agi script
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Added FHG(file-http-get) message playback option to download file from website to the VD_amd.agi
Added example script for AWS Polly TTS generation of audio prompts
Updated documentation
git-svn-id: svn://192.168.202.10@3594 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-04-21 19:05:31 +00:00
mattf
0dd2c833cf
Added STAGING option for campaign presets
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Added DELETE action to the 'update_presets' Non-Agent API function
Added more time-sync detailed logging from the agent screen
git-svn-id: svn://192.168.202.10@3586 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-03-10 15:09:55 +00:00
mattf
cd8aeefe16
Added 'update_presets' function to the Non-Agent API
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Added 'tab-CSScustomUSA' format to AST_VDsales_export.pl
git-svn-id: svn://192.168.202.10@3581 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-03-07 17:00:11 +00:00
mattf
a91fb13993
Added more logging of dial alerts, force PauseCode MDSKIP when skipping previewed lead in vicidial.php
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Added pause_max_url campaign feature
Updated CALL_URL_FEATURES.txt doc
git-svn-id: svn://192.168.202.10@3561 3d104415-ff17-0410-8863-d5cf3c621b8a
2022-02-13 14:24:13 +00:00