mattf
2edff513ab
finished timeclock_edit.php script
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basic functionality of timeclock features are done
git-svn-id: svn://192.168.202.10@904 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 17:28:37 +00:00
mattf
6f106c8702
more work on timeclock edit page
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fixed display bug in timeonVDADall report
added queue_log logging to manual dial and inbound calling
git-svn-id: svn://192.168.202.10@902 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 02:52:49 +00:00
mattf
44315a0a34
fixed bug in vicidial.php manual dial that did not populate source_id
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changed campaign_cid to VARCHAR(20) in Trunk
git-svn-id: svn://192.168.202.10@900 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-28 06:56:36 +00:00
mattf
3d0bc2da57
added without-logs option to ADMIN_backup script for database dump
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added multi-dnc submit to admin.php
added more debug output to AST_VDhopper script
git-svn-id: svn://192.168.202.10@890 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-06-11 10:31:22 +00:00
mattf
8fe0263662
refinements to the Survey functions of the ALL_outbound AGI script
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git-svn-id: svn://192.168.202.10@883 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-28 23:20:25 +00:00
mattf
b7b9dfcdcf
Added agi-VDAD_inbound_calltime_check.agi script which gives the ability to have inbound IVR calls(before they have gotten to an in-group[queue]) to be in the vicidial_auto_calls table under the IVR status. Also gives the ability to use a calltime scheme for calls not yet in an in-group
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Changes to AST_VDauto_dial.pl and FastAGI_log.pl scripts to accomodate the new IVR status in the vicidial_auto_calls table.
Added a doc(Inbound_VDAC_IVR.txt) to explain this feature and give an example
git-svn-id: svn://192.168.202.10@875 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-25 15:24:01 +00:00
mattf
b181434db3
Added timeclock.php for user timeclock logging in and out and linked to it from vicidial.php/admin.php/welcome.php
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Added vicidial_redirect.php for easy redirection of bookmarked vicidial.php phone login links
Fixed bug in service level report
git-svn-id: svn://192.168.202.10@872 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-23 20:52:14 +00:00
mattf
01ebe3400f
added SURVEY script functionality to ALL_outbound script
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added posttime update to ALL_inbound script to prevent timeouts on playing of hold message
added calls-in-queue display to agent vicidial.php screen
git-svn-id: svn://192.168.202.10@869 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-20 09:01:03 +00:00
mattf
ff5360862e
added new closer/inbound service level report
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started work on timeclock feature, added auto-generate UserIDs and shifts to admin.php
git-svn-id: svn://192.168.202.10@864 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-16 09:25:09 +00:00
mattf
62b3b7fe8e
added after hours transfer group to in-groups
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added collection of hangup reason for in/out calls into vicidial_log and vicidial_closer_log as well as display of those values in stats pages
git-svn-id: svn://192.168.202.10@851 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-05-01 09:19:15 +00:00
mattf
023b83fec4
made several changes to UTF8 compatibility for internationalization.
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better importing/display of non-latin leads
rewriting of UTF8 database commands for scripts
updating of docs
building of language builds for 2.0.4 branch
addition of vicidial_it Italian Administration it_language_admin.txt and build
git-svn-id: svn://192.168.202.10@848 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-29 08:32:42 +00:00
mattf
41e886660c
added ability to update the computer_ip in the phones table upon vicidial.php agent login
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added QC status codes section to admin.php
git-svn-id: svn://192.168.202.10@834 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-04-16 10:18:12 +00:00
mattf
725d2a7839
updated docs
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added performance tuning extensions to default extensions.conf files
git-svn-id: svn://192.168.202.10@819 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-31 09:43:38 +00:00
mikec
7bd895ac5f
Added section on disabling inapropriate transfer
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git-svn-id: svn://192.168.202.10@814 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-26 02:28:05 +00:00
frankw
4003d0c78c
Change to use tmpfs for recording to RAM
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affects and
UPGRADE
SCRATCH_INSTALL
git-svn-id: svn://192.168.202.10@804 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-20 06:49:41 +00:00
mattf
55c25801d1
bug fix for agi-VDAD_ALL_outbound.agi
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Added ability to override recording options of a campaign for individual in-groups
extensions.conf update
git-svn-id: svn://192.168.202.10@799 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-18 03:43:46 +00:00
mattf
fa38fb18af
Added ADMIN_backup.pl script to create backups of all essential VICIDIAL and Asterisk files, including MySQL database.
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git-svn-id: svn://192.168.202.10@796 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-17 04:16:47 +00:00
mikec
422f1dbe14
Added Switch as a required CPAN perl libary
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git-svn-id: svn://192.168.202.10@792 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-11 20:44:23 +00:00
mattf
7e11962fc1
Changed license to AGPLv2
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Added VICIDIAL_fix_lead_statuses.pl script
git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-10 08:02:30 +00:00
mattf
4fcf7dfdcf
Added new AST_CRON_audio... scripts to handle mixing/compressing/ftping of audio recordings
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git-svn-id: svn://192.168.202.10@787 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-03 05:30:22 +00:00
mattf
0ed954628e
Added ability to send dropped calls into an inbound group at drop time
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changed callbacks to allow for 5 minutes increments
git-svn-id: svn://192.168.202.10@786 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-03-02 08:07:04 +00:00
mattf
147fe706f1
added queue priority to in-groups and campaigns(admin.php, AST_VDauto_dial.pl, AST_timeonVDADall.php, agi-VDAD_ALL_inbound.agi)
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updated UPGRADE doc
git-svn-id: svn://192.168.202.10@784 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-02-27 09:23:54 +00:00
mattf
7ec46e11c4
added xfercallid link to vicidial_closer_log table
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updated version and docs in trunk
git-svn-id: svn://192.168.202.10@758 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-01-03 18:05:50 +00:00
mattf
bf1421e4e0
several documentation and example corrections.
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git-svn-id: svn://192.168.202.10@744 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-12-09 20:28:51 +00:00
mattf
86a1c29a91
SQL bug fixed in AST_manager_listen.php
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callbacks count and list bug fixed in vicidial.php and vdc_db_query.php
Documentation updates
git-svn-id: svn://192.168.202.10@737 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-30 09:12:04 +00:00
mattf
203c6a501d
Added default_xfer_group to in-groups and campaigns
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Added allowable transfer groups(xfer_groups) to campaign detail screen
Changed around the transfer section of the vicidial.php agent screen to work with default transfer groups as well as allowable transfer groups for a campaign and a pull-down menu for Local Closer. Internal Closer has been removed because it is no longer necessary.
git-svn-id: svn://192.168.202.10@730 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-25 23:04:37 +00:00
mattf
f6cb09033e
several documentation changes
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fixed install.pl to not report existing directory errors
git-svn-id: svn://192.168.202.10@727 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-21 16:00:21 +00:00
mattf
76e5d3e318
documentation updates
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sample Asterisk 1.4 conf file updates
updated AMD processing to work with Asteirsk 1.4
git-svn-id: svn://192.168.202.10@722 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-18 08:30:07 +00:00
mattf
6137e53b1c
depricated the old agi-VDAD_closer scripts, moved them to extras/old_agi/ directory
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git-svn-id: svn://192.168.202.10@719 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-16 14:30:31 +00:00
mattf
d428c29074
added ability to copy users and in-groups settings to new records
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git-svn-id: svn://192.168.202.10@714 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-14 04:53:42 +00:00
mattf
1ce87cf3f0
added framework for outbound campaign call routing by agent rank or calls_today
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added ability to copy the settings of a campaign to a new campaign
git-svn-id: svn://192.168.202.10@713 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-11-13 22:40:38 +00:00
mattf
61af81e812
changed CLOSER-type to not require special campaign_id characters
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added 5th and 6th new dial orders
added default list 999
git-svn-id: svn://192.168.202.10@696 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-30 02:20:31 +00:00
mattf
5d0ce9b450
added CLOSER call handling to the ALL_inbound agi script.
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Added status summary to the CLOSERstats.php report
git-svn-id: svn://192.168.202.10@693 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-26 19:01:09 +00:00
mattf
a2fc6f5d21
added several new features to inbound groups such as agent alerts, custom music-on-hold per group, rankings for agents per inbound group and other options
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git-svn-id: svn://192.168.202.10@689 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-22 17:47:00 +00:00
mattf
7a60696bc7
updated audio transfer scripts to use astguiclient.conf for settings
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updated report generating scripts to use astguiclient.conf for settings
added audio transfer and report FTP settings to the install.pl script
git-svn-id: svn://192.168.202.10@684 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-10-05 04:58:51 +00:00
mattf
5f72b64e97
changed FastAGI_log.pl hangup pocess to run only 1 function instead of two.
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IMPORTANT! read UPGRADE notes on changing the h exten in extensions.conf
git-svn-id: svn://192.168.202.10@668 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-08-15 14:58:01 +00:00
mattf
dc96f81f3c
added option to use shorter enter and leave sounds for Asterisk
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git-svn-id: svn://192.168.202.10@657 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-07-27 21:15:16 +00:00
mattf
a744fcf79e
added status category tally gathering to AST_VDadapt.pl
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added status category tally display to the timeonVDADall display scripts
altered database schema to accomodate the tally of status categories
git-svn-id: svn://192.168.202.10@640 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-06-19 17:44:31 +00:00
mattf
a99b22bde8
Added Status Categories allowing for grouping of statuses and campaign-statuses
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Changed the System Statuses and Campaign Statuses screens to allow modification without deletion.
Added an IE-incompatibilities document
git-svn-id: svn://192.168.202.10@639 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-06-14 06:41:28 +00:00
mattf
822bcd9502
added sales export script: AST_VDsales_export.pl
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minor fixes
git-svn-id: svn://192.168.202.10@637 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-06-11 19:50:30 +00:00
mattf
a4e3fe6859
added duplication checking by campaign and total system for lead loaders.
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added phone_code override for lead loaders
git-svn-id: svn://192.168.202.10@612 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-05-10 20:16:29 +00:00
mattf
d515843077
updated docs for beta5 release
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git-svn-id: svn://192.168.202.10@586 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-04-10 19:47:45 +00:00
mattf
f950294c9e
updated documentation to for newer versions of software and Asterisk 1.2.16 and 1.2.17 compatibility
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git-svn-id: svn://192.168.202.10@574 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-03-29 16:55:37 +00:00
mattf
d06e72d6c5
added sipsak display functionality for compatible SIP devices on VICIDIAL login, pause code and logout.
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added sipsak installation instructions to SCRATCH_INSTALL
git-svn-id: svn://192.168.202.10@566 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-03-22 20:38:02 +00:00
mattf
86ae162aeb
added Mute/UnMute to vicidial.php agent screen, also had to modify manager_send.php and documentation for this
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git-svn-id: svn://192.168.202.10@542 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-26 18:07:59 +00:00
mattf
940bc3534f
changed version to 2.0.3b3.5 for dev changes
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git-svn-id: svn://192.168.202.10@536 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-19 21:39:57 +00:00
mattf
baa7d46a9e
changed campaign dial statuses to use dunamic number of statuses, replacing the static dial_status_x fields. Changes to database, admin.php, AST_VDhopper and timeonVDADall scripts
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git-svn-id: svn://192.168.202.10@532 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-19 18:33:46 +00:00
mattf
097e2eb86f
fixed omission in doc UPGRADE
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fixed minor bug in ABANDON queue_log
trying to debug AST_VDremote_agents.pl bug where vac records are deleted
git-svn-id: svn://192.168.202.10@530 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-16 21:18:58 +00:00
mattf
8ac4b5803a
fixed double call end queue_log entry
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git-svn-id: svn://192.168.202.10@529 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-16 15:56:59 +00:00
mattf
971b14583b
updated UPGRADE doc
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git-svn-id: svn://192.168.202.10@499 3d104415-ff17-0410-8863-d5cf3c621b8a
2007-02-03 16:40:35 +00:00