ViciDial/agc_2-X
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354f7da9fcd2ec626e7179073d38162c83445ba3
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86 Commits
Author SHA1 Message Date
mattf 354f7da9fc docs updates 
fixed bug in MySQL create sql file

git-svn-id: svn://192.168.202.10@716 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-14 14:47:07 +00:00
mattf 1ce87cf3f0 added framework for outbound campaign call routing by agent rank or calls_today 
added ability to copy the settings of a campaign to a new campaign

git-svn-id: svn://192.168.202.10@713 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-13 22:40:38 +00:00
mattf 549b05f7c5 added group rank and fewest calls options to next_agent_call for inbound_ALL agi and admin.php 
git-svn-id: svn://192.168.202.10@706 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-04 04:43:04 +00:00
mattf 3132aa6219 added hopper priority 
added default campaign manual dial list
added description of ASCII report generation scripts to SCRATCH INSTALL doc

git-svn-id: svn://192.168.202.10@700 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-31 05:14:39 +00:00
mattf 61af81e812 changed CLOSER-type to not require special campaign_id characters 
added 5th and 6th new dial orders
added default list 999

git-svn-id: svn://192.168.202.10@696 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-30 02:20:31 +00:00
mattf a2fc6f5d21 added several new features to inbound groups such as agent alerts, custom music-on-hold per group, rankings for agents per inbound group and other options 
git-svn-id: svn://192.168.202.10@689 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-22 17:47:00 +00:00
mattf fcf87b33a5 added monitorDONE path to install.pl script 
added instruction to REQUIRED_APPS doc if upgrading to Asterisk 1.4
fixed bug in selectiveCID AGI script

git-svn-id: svn://192.168.202.10@688 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-12 16:58:56 +00:00
mattf e0b3eabca7 IVR recording script finished to beta, update in MySQL files 
git-svn-id: svn://192.168.202.10@681 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-09-21 15:12:57 +00:00
mattf f4d1611863 added optional AGC agent transfer log functionality to log all calls going to an agent in a text log file on the web server in the agc directory. vdc_db_query.php, admin.php, database change to system_settings table 
git-svn-id: svn://192.168.202.10@678 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-09-08 14:06:08 +00:00
mattf 0cc3086fbe Added instructions and patch for new meetme DTMF passthru function backported to Asterisk 1.2.23 from Asterisk 1.4 tree. 
git-svn-id: svn://192.168.202.10@667 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-08-13 18:48:23 +00:00
mattf dc96f81f3c added option to use shorter enter and leave sounds for Asterisk 
git-svn-id: svn://192.168.202.10@657 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-07-27 21:15:16 +00:00
mattf a744fcf79e added status category tally gathering to AST_VDadapt.pl 
added status category tally display to the timeonVDADall display scripts
altered database schema to accomodate the tally of status categories

git-svn-id: svn://192.168.202.10@640 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-06-19 17:44:31 +00:00
mattf a99b22bde8 Added Status Categories allowing for grouping of statuses and campaign-statuses 
Changed the System Statuses and Campaign Statuses screens to allow modification without deletion.
Added an IE-incompatibilities document

git-svn-id: svn://192.168.202.10@639 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-06-14 06:41:28 +00:00
mattf 822bcd9502 added sales export script: AST_VDsales_export.pl 
minor fixes

git-svn-id: svn://192.168.202.10@637 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-06-11 19:50:30 +00:00
mattf 64b792483a minor bug fix to admin.php 
addition of extras file to insert 24 channelbank phones table entries

git-svn-id: svn://192.168.202.10@635 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-06-06 22:09:57 +00:00
mattf 25ef0ca5fb minor doc updates 
started adding list mixing admin interface

git-svn-id: svn://192.168.202.10@632 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-05-31 20:33:29 +00:00
mattf b623a20d31 added ability to modify the vicidial system statuses in admin.php 
added human_answered field to vicidial_statuses and vicidial_campaign statuses
changed method for DROPs calculation in AST_VDadapt.pl
MODIFIED DATABASE, check the upgrade_2.0.4.sql file

git-svn-id: svn://192.168.202.10@630 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-05-30 19:34:27 +00:00
mattf 88dccdac75 added help for list mix to admin.php 
git-svn-id: svn://192.168.202.10@629 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-05-29 20:52:58 +00:00
mattf 229eb4172e updated docs 
Started reformatting campaigns to use submenus to break up options

git-svn-id: svn://192.168.202.10@617 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-05-16 21:46:50 +00:00
mattf e534f09b88 docs update and new OUTBOUND LIST ORDERING and MIXING concept doc 
git-svn-id: svn://192.168.202.10@616 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-05-16 15:41:13 +00:00
mattf c3acffc4f3 FastAGI_log.pl script updated for better logging 
git-svn-id: svn://192.168.202.10@615 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-05-11 19:45:53 +00:00
mattf 60d13537f6 move old upgrade_2.0.3.sql to old_upgrade directory, create new upgrade_2.0.4.sql file 
git-svn-id: svn://192.168.202.10@614 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-05-11 16:11:45 +00:00
mattf 8b1f9f0499 added HOME link to admin.php, and associated system_settings field to DB and admin.php 
added welcome.php, default HOME page
added QueueMqtrics report link on REPORTS section of admin.php if QM is enabled

git-svn-id: svn://192.168.202.10@578 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-04-02 16:02:14 +00:00
mattf d06e72d6c5 added sipsak display functionality for compatible SIP devices on VICIDIAL login, pause code and logout. 
added sipsak installation instructions to SCRATCH_INSTALL

git-svn-id: svn://192.168.202.10@566 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-22 20:38:02 +00:00
mattf fde412bee9 added ability to allow agents to login to non-CLOSER campaigns if there are no leads in the hopper 
git-svn-id: svn://192.168.202.10@559 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-19 20:28:14 +00:00
mattf d42749734a added disable agent's ability to alter customer data in vicidial.php 
added ability to show agent when their session has been disabled

git-svn-id: svn://192.168.202.10@558 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-19 19:56:18 +00:00
mattf 5c00871c1a docs updates 
git-svn-id: svn://192.168.202.10@556 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-16 17:59:24 +00:00
mattf b66391bcf7 Updated BASE_INSTALL doc instructions for Asterisk 1.2.16 
Added app_meetme.c patch for volume control to extras directory

git-svn-id: svn://192.168.202.10@551 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-09 21:36:48 +00:00
mattf 124c2f7d46 fixed error in MySQL create sql file within vicidial_campaigns table. 
git-svn-id: svn://192.168.202.10@543 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-28 21:43:03 +00:00
mattf 0537c3df63 added queuemetrics_eq_prepend field for optional vicidial_list data prepend to the phone number in ENTERQUEUE events in queue_log 
git-svn-id: svn://192.168.202.10@541 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-23 16:12:24 +00:00
mattf baa7d46a9e changed campaign dial statuses to use dunamic number of statuses, replacing the static dial_status_x fields. Changes to database, admin.php, AST_VDhopper and timeonVDADall scripts 
git-svn-id: svn://192.168.202.10@532 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-19 18:33:46 +00:00
mattf 6763d8c2e0 added queuemetrics_log_id field to admin.php and database 
git-svn-id: svn://192.168.202.10@521 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-14 17:24:42 +00:00
mattf e268b48995 Added admin.php and database changes for system_settings and QueueMetrics integration 
git-svn-id: svn://192.168.202.10@518 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-12 20:20:35 +00:00
mattf 0e0c3a9434 added vicidial_users option for overriding campaign recording setting for specific users 
git-svn-id: svn://192.168.202.10@509 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-06 18:34:12 +00:00
mattf 4870bc0c5d database changes for last commit 
git-svn-id: svn://192.168.202.10@502 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-05 21:54:02 +00:00
mattf a6acffb8e3 database optimizations, removing duplicate UNIQUE indexes 
git-svn-id: svn://192.168.202.10@501 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-04 14:07:35 +00:00
mattf 3fe38dec15 added DB and admin parts of agent pause codes 
git-svn-id: svn://192.168.202.10@492 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-02 18:49:48 +00:00
mattf fd6a063b67 added new inbound_numbers department display script 
git-svn-id: svn://192.168.202.10@490 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-01 22:45:01 +00:00
mattf 11d99cf5f3 VERY IMPORTANT!!! added new note about php.ini memory_limit set to 12M or higher required 
added new access control to each section in admin.php in vicidial_users table, see the upgrade_2.0.3.sql file
updated docs

git-svn-id: svn://192.168.202.10@479 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-23 23:06:40 +00:00
mattf d0fb2a4bfc the field user_group was added to the vicidial_log, vicidial_user_log, vicidial_closer_log, vicidial_agent_log and vicidial_callbacks tables and several reports were altered to display this information. 
git-svn-id: svn://192.168.202.10@472 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-18 22:12:07 +00:00
mattf 6172091ab5 added auto_alt_dial_statuses field to vicidial_campaigns, and interface for managing it to admin.php campaign modification screen detail view. 
git-svn-id: svn://192.168.202.10@465 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-16 17:03:57 +00:00
mattf 77a6d5fb3e first phase of auto_alt_number dialing functionality added, affects vdc_db_query.php, AST_VDauto_dial.pl and several database tables 
git-svn-id: svn://192.168.202.10@464 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-15 22:49:01 +00:00
mattf 85f69608ad fixed minor bug in outbound agi-transfer scripts 
added concurrent_transfer option to outbound AGI transfer scripts and admin.php

git-svn-id: svn://192.168.202.10@459 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-09 23:09:29 +00:00
mattf 5c854b2118 added drop percentage out of Answers for FTC compliance, Affected AST_VDadapt.pl and the timeonVDAD and VDAD stats reports 
git-svn-id: svn://192.168.202.10@436 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-12-15 16:47:38 +00:00
mattf 07a2ce75be update of UPGRADE doc and other small changes 
git-svn-id: svn://192.168.202.10@431 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-12-11 22:25:52 +00:00
mattf bc77b06bdf added user to recording_log table and associated scripts 
added recordings list to user_stats.php page
changed user_stats.php page to use time range for calls list and recordings list

git-svn-id: svn://192.168.202.10@428 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-12-01 16:40:36 +00:00
mattf ed5af33449 added lead_id field to recording_log table and through vicidial.php and manager_send.php scripts 
git-svn-id: svn://192.168.202.10@426 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-30 21:26:54 +00:00
mattf ce07a37dda small change to ADMIN_adjust_GMTnow script add index to vicidial_list for postal_code 
git-svn-id: svn://192.168.202.10@405 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-23 03:47:53 +00:00
mattf 51b592b6f2 changes to vicidial_postal_codes table and added gmt update to ADMIN_adjust_GMTnow script 
git-svn-id: svn://192.168.202.10@403 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-23 03:04:06 +00:00
mattf 58f9174078 added GMT_USA_zip.txt import into vicidial_postal_codes table in order to allocate USA time zones by zip code where available 
git-svn-id: svn://192.168.202.10@402 3d104415-ff17-0410-8863-d5cf3c621b8a
 2006-11-23 00:04:02 +00:00