ViciDial/agc_2-X
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6838399ad42b13eaf5e1aa314c5f573a0faae0fc
Commit Graph
81 Commits
Author SHA1 Message Date
mattf 3d0bc2da57 added without-logs option to ADMIN_backup script for database dump 
added multi-dnc submit to admin.php
added more debug output to AST_VDhopper script

git-svn-id: svn://192.168.202.10@890 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-11 10:31:22 +00:00
mattf 8fe0263662 refinements to the Survey functions of the ALL_outbound AGI script 
git-svn-id: svn://192.168.202.10@883 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-28 23:20:25 +00:00
mattf b7b9dfcdcf Added agi-VDAD_inbound_calltime_check.agi script which gives the ability to have inbound IVR calls(before they have gotten to an in-group[queue]) to be in the vicidial_auto_calls table under the IVR status. Also gives the ability to use a calltime scheme for calls not yet in an in-group 
Changes to AST_VDauto_dial.pl and FastAGI_log.pl scripts to accomodate the new IVR status in the vicidial_auto_calls table.
Added a doc(Inbound_VDAC_IVR.txt) to explain this feature and give an example

git-svn-id: svn://192.168.202.10@875 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-25 15:24:01 +00:00
mattf b181434db3 Added timeclock.php for user timeclock logging in and out and linked to it from vicidial.php/admin.php/welcome.php 
Added vicidial_redirect.php for easy redirection of bookmarked vicidial.php phone login links
Fixed bug in service level report

git-svn-id: svn://192.168.202.10@872 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-23 20:52:14 +00:00
mattf 01ebe3400f added SURVEY script functionality to ALL_outbound script 
added posttime update to ALL_inbound script to prevent timeouts on playing of hold message
added calls-in-queue display to agent vicidial.php screen

git-svn-id: svn://192.168.202.10@869 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-20 09:01:03 +00:00
mattf ff5360862e added new closer/inbound service level report 
started work on timeclock feature, added auto-generate UserIDs and shifts to admin.php

git-svn-id: svn://192.168.202.10@864 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-16 09:25:09 +00:00
mattf 62b3b7fe8e added after hours transfer group to in-groups 
added collection of hangup reason for in/out calls into vicidial_log and vicidial_closer_log as well as display of those values in stats pages

git-svn-id: svn://192.168.202.10@851 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-01 09:19:15 +00:00
mattf 023b83fec4 made several changes to UTF8 compatibility for internationalization. 
better importing/display of non-latin leads
rewriting of UTF8 database commands for scripts
updating of docs
building of language builds for 2.0.4 branch
addition of vicidial_it Italian Administration it_language_admin.txt and build

git-svn-id: svn://192.168.202.10@848 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-29 08:32:42 +00:00
mattf 41e886660c added ability to update the computer_ip in the phones table upon vicidial.php agent login 
added QC status codes section to admin.php

git-svn-id: svn://192.168.202.10@834 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-16 10:18:12 +00:00
mattf 725d2a7839 updated docs 
added performance tuning extensions to default extensions.conf files

git-svn-id: svn://192.168.202.10@819 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-31 09:43:38 +00:00
mikec 7bd895ac5f Added section on disabling inapropriate transfer 
git-svn-id: svn://192.168.202.10@814 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-26 02:28:05 +00:00
frankw 4003d0c78c Change to use tmpfs for recording to RAM 
affects and 
UPGRADE
SCRATCH_INSTALL

git-svn-id: svn://192.168.202.10@804 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-20 06:49:41 +00:00
mattf 55c25801d1 bug fix for agi-VDAD_ALL_outbound.agi 
Added ability to override recording options of a campaign for individual in-groups
extensions.conf update

git-svn-id: svn://192.168.202.10@799 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-18 03:43:46 +00:00
mattf fa38fb18af Added ADMIN_backup.pl script to create backups of all essential VICIDIAL and Asterisk files, including MySQL database. 
git-svn-id: svn://192.168.202.10@796 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-17 04:16:47 +00:00
mikec 422f1dbe14 Added Switch as a required CPAN perl libary 
git-svn-id: svn://192.168.202.10@792 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-11 20:44:23 +00:00
mattf 7e11962fc1 Changed license to AGPLv2 
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-10 08:02:30 +00:00
mattf 4fcf7dfdcf Added new AST_CRON_audio... scripts to handle mixing/compressing/ftping of audio recordings 
git-svn-id: svn://192.168.202.10@787 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-03 05:30:22 +00:00
mattf 0ed954628e Added ability to send dropped calls into an inbound group at drop time 
changed callbacks to allow for 5 minutes increments

git-svn-id: svn://192.168.202.10@786 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-02 08:07:04 +00:00
mattf 147fe706f1 added queue priority to in-groups and campaigns(admin.php, AST_VDauto_dial.pl, AST_timeonVDADall.php, agi-VDAD_ALL_inbound.agi) 
updated UPGRADE doc

git-svn-id: svn://192.168.202.10@784 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-02-27 09:23:54 +00:00
mattf 7ec46e11c4 added xfercallid link to vicidial_closer_log table 
updated version and docs in trunk

git-svn-id: svn://192.168.202.10@758 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-03 18:05:50 +00:00
mattf bf1421e4e0 several documentation and example corrections. 
git-svn-id: svn://192.168.202.10@744 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-12-09 20:28:51 +00:00
mattf 86a1c29a91 SQL bug fixed in AST_manager_listen.php 
callbacks count and list bug fixed in vicidial.php and vdc_db_query.php
Documentation updates

git-svn-id: svn://192.168.202.10@737 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-30 09:12:04 +00:00
mattf 203c6a501d Added default_xfer_group to in-groups and campaigns 
Added allowable transfer groups(xfer_groups) to campaign detail screen
Changed around the transfer section of the vicidial.php agent screen to work with default transfer groups as well as allowable transfer groups for a campaign and a pull-down menu for Local Closer. Internal Closer has been removed because it is no longer necessary.

git-svn-id: svn://192.168.202.10@730 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-25 23:04:37 +00:00
mattf f6cb09033e several documentation changes 
fixed install.pl to not report existing directory errors

git-svn-id: svn://192.168.202.10@727 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-21 16:00:21 +00:00
mattf 76e5d3e318 documentation updates 
sample Asterisk 1.4 conf file updates
updated AMD processing to work with Asteirsk 1.4

git-svn-id: svn://192.168.202.10@722 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-18 08:30:07 +00:00
mattf 6137e53b1c depricated the old agi-VDAD_closer scripts, moved them to extras/old_agi/ directory 
git-svn-id: svn://192.168.202.10@719 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-16 14:30:31 +00:00
mattf d428c29074 added ability to copy users and in-groups settings to new records 
git-svn-id: svn://192.168.202.10@714 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-14 04:53:42 +00:00
mattf 1ce87cf3f0 added framework for outbound campaign call routing by agent rank or calls_today 
added ability to copy the settings of a campaign to a new campaign

git-svn-id: svn://192.168.202.10@713 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-13 22:40:38 +00:00
mattf 61af81e812 changed CLOSER-type to not require special campaign_id characters 
added 5th and 6th new dial orders
added default list 999

git-svn-id: svn://192.168.202.10@696 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-30 02:20:31 +00:00
mattf 5d0ce9b450 added CLOSER call handling to the ALL_inbound agi script. 
Added status summary to the CLOSERstats.php report

git-svn-id: svn://192.168.202.10@693 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-26 19:01:09 +00:00
mattf a2fc6f5d21 added several new features to inbound groups such as agent alerts, custom music-on-hold per group, rankings for agents per inbound group and other options 
git-svn-id: svn://192.168.202.10@689 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-22 17:47:00 +00:00
mattf 7a60696bc7 updated audio transfer scripts to use astguiclient.conf for settings 
updated report generating scripts to use astguiclient.conf for settings
added audio transfer and report FTP settings to the install.pl script

git-svn-id: svn://192.168.202.10@684 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-10-05 04:58:51 +00:00
mattf 5f72b64e97 changed FastAGI_log.pl hangup pocess to run only 1 function instead of two. 
IMPORTANT! read UPGRADE notes on changing the h exten in extensions.conf

git-svn-id: svn://192.168.202.10@668 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-08-15 14:58:01 +00:00
mattf dc96f81f3c added option to use shorter enter and leave sounds for Asterisk 
git-svn-id: svn://192.168.202.10@657 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-07-27 21:15:16 +00:00
mattf a744fcf79e added status category tally gathering to AST_VDadapt.pl 
added status category tally display to the timeonVDADall display scripts
altered database schema to accomodate the tally of status categories

git-svn-id: svn://192.168.202.10@640 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-06-19 17:44:31 +00:00
mattf a99b22bde8 Added Status Categories allowing for grouping of statuses and campaign-statuses 
Changed the System Statuses and Campaign Statuses screens to allow modification without deletion.
Added an IE-incompatibilities document

git-svn-id: svn://192.168.202.10@639 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-06-14 06:41:28 +00:00
mattf 822bcd9502 added sales export script: AST_VDsales_export.pl 
minor fixes

git-svn-id: svn://192.168.202.10@637 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-06-11 19:50:30 +00:00
mattf a4e3fe6859 added duplication checking by campaign and total system for lead loaders. 
added phone_code override for lead loaders

git-svn-id: svn://192.168.202.10@612 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-05-10 20:16:29 +00:00
mattf d515843077 updated docs for beta5 release 
git-svn-id: svn://192.168.202.10@586 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-04-10 19:47:45 +00:00
mattf f950294c9e updated documentation to for newer versions of software and Asterisk 1.2.16 and 1.2.17 compatibility 
git-svn-id: svn://192.168.202.10@574 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-29 16:55:37 +00:00
mattf d06e72d6c5 added sipsak display functionality for compatible SIP devices on VICIDIAL login, pause code and logout. 
added sipsak installation instructions to SCRATCH_INSTALL

git-svn-id: svn://192.168.202.10@566 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-03-22 20:38:02 +00:00
mattf 86ae162aeb added Mute/UnMute to vicidial.php agent screen, also had to modify manager_send.php and documentation for this 
git-svn-id: svn://192.168.202.10@542 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-26 18:07:59 +00:00
mattf 940bc3534f changed version to 2.0.3b3.5 for dev changes 
git-svn-id: svn://192.168.202.10@536 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-19 21:39:57 +00:00
mattf baa7d46a9e changed campaign dial statuses to use dunamic number of statuses, replacing the static dial_status_x fields. Changes to database, admin.php, AST_VDhopper and timeonVDADall scripts 
git-svn-id: svn://192.168.202.10@532 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-19 18:33:46 +00:00
mattf 097e2eb86f fixed omission in doc UPGRADE 
fixed minor bug in ABANDON queue_log
trying to debug AST_VDremote_agents.pl bug where vac records are deleted

git-svn-id: svn://192.168.202.10@530 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-16 21:18:58 +00:00
mattf 8ac4b5803a fixed double call end queue_log entry 
git-svn-id: svn://192.168.202.10@529 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-16 15:56:59 +00:00
mattf 971b14583b updated UPGRADE doc 
git-svn-id: svn://192.168.202.10@499 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-02-03 16:40:35 +00:00
mattf e5bce603b7 translation and upgrade doc updates 
git-svn-id: svn://192.168.202.10@481 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-24 19:08:07 +00:00
mattf 11d99cf5f3 VERY IMPORTANT!!! added new note about php.ini memory_limit set to 12M or higher required 
added new access control to each section in admin.php in vicidial_users table, see the upgrade_2.0.3.sql file
updated docs

git-svn-id: svn://192.168.202.10@479 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-23 23:06:40 +00:00
mattf d0fb2a4bfc the field user_group was added to the vicidial_log, vicidial_user_log, vicidial_closer_log, vicidial_agent_log and vicidial_callbacks tables and several reports were altered to display this information. 
git-svn-id: svn://192.168.202.10@472 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-01-18 22:12:07 +00:00