mattf
71dfdec697
added web_vars to script display in agent interface
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git-svn-id: svn://192.168.202.10@1641 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-04-20 16:49:12 +00:00
mattf
86521953c0
Fixed file prefix issue with multiple processes running
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git-svn-id: svn://192.168.202.10@1640 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-04-20 13:46:41 +00:00
mattf
55b9367eb1
Added on-minute option to cleanup agent log
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Added new preprocess filter
Added DEAD/PARK status display to user status page
git-svn-id: svn://192.168.202.10@1639 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-04-20 08:05:48 +00:00
mattf
22b1806838
Added ALT dial link and beginning of comments to scheduled callbacks list in agent interface
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Added CONNECT-PAUSEALL validation to cleanup script
git-svn-id: svn://192.168.202.10@1638 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-04-14 06:08:54 +00:00
mattf
1fa69abf14
added run time logging to the api functions
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git-svn-id: svn://192.168.202.10@1637 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-04-09 12:29:29 +00:00
mattf
cb91a9a1a6
Added reload dialplan system settings option
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Added MULTI_LEAD option to the Auto-Alt-Dial setting in campaigns
git-svn-id: svn://192.168.202.10@1636 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-04-08 08:52:01 +00:00
mattf
774dbe804e
Added omitlistid option to timezone update script
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git-svn-id: svn://192.168.202.10@1635 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-04-06 11:11:34 +00:00
mattf
7389121a04
Added variables to agi-set_variables script
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Added third RING_ALL entry on example dialplans
git-svn-id: svn://192.168.202.10@1634 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-04-05 19:11:39 +00:00
mattf
e93bad7056
Added uniqueid search parameter to recording_lookup function in the non-agent-api
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git-svn-id: svn://192.168.202.10@1633 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-04-04 18:14:50 +00:00
mattf
9fdb25b53d
Added several additional fields of export data to the calls export report EXTENDED option
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git-svn-id: svn://192.168.202.10@1632 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-29 19:02:44 +00:00
mattf
cf8bff3354
Added user recording override settings checking, for remote agent recording
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git-svn-id: svn://192.168.202.10@1631 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-25 18:41:08 +00:00
mattf
91ec2cfd4a
update of SPanish and Italian agent builds
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git-svn-id: svn://192.168.202.10@1630 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-25 04:48:19 +00:00
mattf
e2b1671281
Added recording ability for Remote Agents
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Added logged-in-user displayed in admin pages
Added the PDROP status for outbound auto-dial
Changed some logging of calls when using CPD
git-svn-id: svn://192.168.202.10@1629 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-25 03:52:14 +00:00
mattf
db64c2f316
Allow for hiding of gender pulldown in agent interface
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several bug fixes
git-svn-id: svn://192.168.202.10@1628 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-22 13:25:37 +00:00
mattf
d56105645e
Small doc change to non-agent-api
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git-svn-id: svn://192.168.202.10@1627 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-17 11:28:27 +00:00
mattf
a3c2fee542
logging bug fixes for vdc_db_query
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git-svn-id: svn://192.168.202.10@1626 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-17 06:24:41 +00:00
mattf
f42e7d7213
Added Agent, Carrier and Preset options.php settings for realtime report
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git-svn-id: svn://192.168.202.10@1625 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-17 02:31:53 +00:00
mattf
cd96140c45
Added export_fields option to call_export_report
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git-svn-id: svn://192.168.202.10@1624 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-17 01:48:29 +00:00
mattf
7db4b26307
Added reset_time to add_list and update_list API functions
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Added NAMEPHONE duplicate check options to add_lead
Fixed DST error in manual dial last_local_call_time
git-svn-id: svn://192.168.202.10@1623 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-17 01:12:25 +00:00
mattf
2a3c580273
Fixed high-load query issue in real-time report
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git-svn-id: svn://192.168.202.10@1622 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-14 21:39:41 +00:00
mattf
6396d758b5
Small bug fixes for IE clipboard copy and inbound calls queueing
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git-svn-id: svn://192.168.202.10@1621 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-14 15:10:45 +00:00
mattf
ca91e8233d
small changes to queue_log logging
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git-svn-id: svn://192.168.202.10@1620 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-11 04:11:19 +00:00
mattf
a40a9a609d
Changed almost all of the browser alerts to HTML alerts. These are the messages that tell you for example that you cannot do this or that when paused. The reason for the change is that browser alerts are -blocking- and will halt executiong of javascript on the agent workstation. This change should require no alterations to any configurations.
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changed calls log view function
several bug fixes
git-svn-id: svn://192.168.202.10@1619 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-10 21:32:29 +00:00
mattf
3d59df1ec4
Added Campaign option to auto-pause agents when they go into several pre-call functions like Manual Dial, Lead Search, Callbacks Check, etc. Also added an option to auto-resume the agent when leaving those funtions.
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Fixed browser dimensions gathering in IE
git-svn-id: svn://192.168.202.10@1618 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-10 10:58:40 +00:00
mattf
2e53ea0777
Small fix for auto-list-resets on multi-server systems.
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git-svn-id: svn://192.168.202.10@1617 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-08 18:09:44 +00:00
mattf
d75c27553b
Added user_case option to options.php for admin Agent report use
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git-svn-id: svn://192.168.202.10@1616 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-07 16:13:52 +00:00
mattf
30d4f3217f
Small bug fix for on-hook agents
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git-svn-id: svn://192.168.202.10@1615 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-07 15:28:17 +00:00
mattf
0d18a4a9ed
Added add_list and update_list functions to the Non-Agent API, allowing you to add, modify and delete lists, as well as reset leads in a list, change a list to active or inactive, change the campaign of a list and delete the leads inside of a list.
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git-svn-id: svn://192.168.202.10@1614 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-06 15:52:54 +00:00
mattf
6e2da2d4d0
Added DEFER options to the scheduled callbacks alert campaign feature
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git-svn-id: svn://192.168.202.10@1613 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-04 21:55:05 +00:00
mattf
9215301c25
fixed a couple of issues with territory owner dialing in vdc_db_query.php
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git-svn-id: svn://192.168.202.10@1612 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-04 19:51:54 +00:00
mattf
001b432129
Added on-hook phone agent features for inbound calls
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Added ring_all Next-Agent-Call feature for inbound calls
see UPGRADE doc for more details
git-svn-id: svn://192.168.202.10@1611 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-03-04 15:36:10 +00:00
mattf
da565431ce
Changed scheduled callbacks display in the agent interface to show all callback and lead information, including call history and call notes, without having to dial the lead.
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git-svn-id: svn://192.168.202.10@1610 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-25 17:54:26 +00:00
mattf
c32946d89f
Several fixes and small changes to QM queue_log logging
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Added phone alias load balance login server twin validation option
Raising the input limit on most URL admin fields to 2000 characters
git-svn-id: svn://192.168.202.10@1609 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-25 05:50:23 +00:00
mattf
6213bf6247
fix for trunk reservation bug in auto-dial script
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git-svn-id: svn://192.168.202.10@1608 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-24 19:10:36 +00:00
mattf
8b41ed061e
Added Per Call Notes option to the call_report_export.php script
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git-svn-id: svn://192.168.202.10@1607 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-24 17:29:05 +00:00
mattf
132cd2ebfb
Added options to restrict agent lead search to the owner field equal to the user, user group or selected territories for the agent
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Changed Campaign VDAD Extension to Routing Extension in the campaign screen, updated help section for the field also
git-svn-id: svn://192.168.202.10@1606 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-23 14:26:29 +00:00
mattf
b704ddb0a2
Changed internal agent interface accounting for selectable statuses
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git-svn-id: svn://192.168.202.10@1605 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-21 17:56:35 +00:00
mattf
3744ef4fa2
small fix for DB update
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git-svn-id: svn://192.168.202.10@1604 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-19 05:06:32 +00:00
mattf
bb32d84a1e
Added Agent Lead Search feature
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Added display of lead searches in user stats page
Fixed rare performance bug in real time report
git-svn-id: svn://192.168.202.10@1603 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-18 20:53:57 +00:00
mattf
a14239024a
Added the add-a-new-lead link to the admin interface
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git-svn-id: svn://192.168.202.10@1602 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-15 22:23:29 +00:00
mattf
ecefb829b9
Added Secondary List Order which allows for further sorting of leads to be dialed by a secondary sorting method
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Added Default Campaign setting for the My Callback agent interface option so that the checkbox can be pre-selected or not on every call
Added the campaign option for per-call call notes in the agent interface. If the User Group also has Call Log enabled, the agent can also see the call notes from previous calls.
git-svn-id: svn://192.168.202.10@1601 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-15 19:23:30 +00:00
mattf
73795d2462
commented out slave server HTML note on reports that export downloads
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git-svn-id: svn://192.168.202.10@1600 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-14 15:52:56 +00:00
mattf
994b0ccf01
Added the ability to use custom statuses for scheduled callbacks. These are configurable with the Scheduled Callbacks flag in the System Statuses and Campaign Statuses administrative screens.
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Rearranged the statuses admin screens
git-svn-id: svn://192.168.202.10@1599 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-13 07:31:59 +00:00
mattf
1a1d5ca558
Added vdc_script_dispo_example.php script which can be customized to require specific fields be filled in before submitting
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Some docs updates
Some vicidial.php agent screen formatting changes
git-svn-id: svn://192.168.202.10@1598 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-02-09 02:40:38 +00:00
mattf
c980a8ec3c
Changed vicidial.php HTML code to be XHTML compliant, issue #444
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git-svn-id: svn://192.168.202.10@1597 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-01-29 16:40:51 +00:00
mattf
7f11d553cb
Added add_user and add_phone non-agent API functions
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git-svn-id: svn://192.168.202.10@1596 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-01-28 03:49:08 +00:00
mattf
2683e79ba2
Fixed AREACODE DNC manual dial bug
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git-svn-id: svn://192.168.202.10@1595 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-01-24 20:01:44 +00:00
mattf
81188ad231
Small query fix for systems with large queue_log table
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git-svn-id: svn://192.168.202.10@1594 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-01-24 16:47:05 +00:00
mattf
46832fbb5e
A few small bug fixes and doc changes
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git-svn-id: svn://192.168.202.10@1593 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-01-23 00:03:46 +00:00
mattf
cecc889070
small fix for monitoring on real-time report
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git-svn-id: svn://192.168.202.10@1592 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-01-13 22:37:26 +00:00