ViciDial/agc_2-X
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7c7fd1da0fa764e8edd75608f40ce16e11ec1323
Commit Graph
485 Commits
Author SHA1 Message Date
mattf 7c7fd1da0f Added phone_number and vendor_lead_code to agent_status function output of Non-agent-API 
git-svn-id: svn://192.168.202.10@2164 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-08-12 14:00:53 +00:00
mattf c638f7aa86 Changed agent code to use new QXZ function in functions.php. This will facilitate easier other language builds and easier dynamic text and image replacement. 
git-svn-id: svn://192.168.202.10@2161 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-08-12 00:35:04 +00:00
mattf 7360f5be6f Added better error handling in Custom List Fields, hid field_required field since it is non-functional, updated documentation, fixed broken links 
git-svn-id: svn://192.168.202.10@2148 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-07-05 13:30:27 +00:00
mattf 6c89551e80 Updates to NANPA filter scripts and documentation 
git-svn-id: svn://192.168.202.10@2145 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-07-03 04:19:21 +00:00
mattf 65bd6820d1 Added $RS_droppedOFtotal options.php option for the realtime report to allow the drops to be calculated out of Total calls instead of just Answers 
git-svn-id: svn://192.168.202.10@2139 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-24 19:33:51 +00:00
mattf 3d9d78e0b1 Added new Agent API function audio_playback to play audio files from the audio 
store in an active agent session. See AGENT_API.txt doc for more info

git-svn-id: svn://192.168.202.10@2131 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-19 21:00:35 +00:00
mattf d8bf53e43f Added User setting for Wrapup Seconds Override 
git-svn-id: svn://192.168.202.10@2130 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-19 00:54:17 +00:00
mattf e3301eced5 Fixed small admin.php issues 
Fixed issue with alt dial webform2
updated docs

git-svn-id: svn://192.168.202.10@2123 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-10 10:01:11 +00:00
mattf 15f59079df Added campaign option to default the search existing leads checkbox on the manual dial screen of the agent interface, as well as reset it after every call 
Added campaign option to hide call log and call count data on the agent screen when viewing lead information
Fixed minor AGI inbound bug for estimated hold time bug if there are no log records

git-svn-id: svn://192.168.202.10@2107 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-24 11:05:25 +00:00
mattf 4961792f07 Added preview_lead_id and PREVIEW status for agent_status non-agent-api function 
git-svn-id: svn://192.168.202.10@2105 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-18 20:18:11 +00:00
mattf aa642a73d5 Added camp_rg_only option to update_user function of the Non-Agent-API 
git-svn-id: svn://192.168.202.10@2098 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-04 00:39:44 +00:00
mattf e8fbb52338 Added recording filename Agent API append option 
git-svn-id: svn://192.168.202.10@2096 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-03 22:55:06 +00:00
mattf 06697b0c32 Added MathZDC function to prevent division math with zero as one of the numbers 
Cleaned up vdc_db_query.php mysql logging
Moved date definitions in keepalive script to the top of the script
Changed iax.conf 1.4 and higher: regcontext=iaxregistration

git-svn-id: svn://192.168.202.10@2094 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-03 01:05:16 +00:00
mattf 02449098f8 Added Agent API options to dial next number and search for lead phone number within a lead_id 
git-svn-id: svn://192.168.202.10@2078 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-03-02 12:50:07 +00:00
mattf 5611ad0738 Added option for SSL no-cert-verify (--ssl-no-cert) for email parsing script 
git-svn-id: svn://192.168.202.10@2077 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-02-25 19:09:14 +00:00
mattf e59d5e16ac Added Agent API functions for preview_dial_action while previewing or manual alt dialing a lead 
Added several lead field options to QM Socket URL

git-svn-id: svn://192.168.202.10@2074 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-02-16 03:27:54 +00:00
mattf 9dcab0afbb Fixed minor admin bugs 
Added Non-Agent API functions: server_refresh, check_phone_number

git-svn-id: svn://192.168.202.10@2072 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-02-14 21:52:59 +00:00
mattf 7d3a1e509b Added update_user function to non-agent api 
Added check for valid date on vicidial.php call log view
Added filter for dashes in new campaigns and in-groups

git-svn-id: svn://192.168.202.10@2064 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-02-06 20:15:25 +00:00
mattf dab8f804e9 Added Agent API pause_code function 
git-svn-id: svn://192.168.202.10@2061 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-01-26 13:39:53 +00:00
mattf 6b14b8afeb Added callid_info function to non-agent API 
git-svn-id: svn://192.168.202.10@2058 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-01-24 16:08:48 +00:00
mattf ec06dbfa1f Added Lead Tools Advanced page 
Added agent manual dial by lead ID
Several small fixes
hopper script features added for campaign restriction

git-svn-id: svn://192.168.202.10@2036 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-10-17 02:14:44 +00:00
mattf 0c39b60866 Added lead search of archived leads table if present. 
Added QueueMetrics 13.04 support with call hold records
minor code cleanup in several scripts

git-svn-id: svn://192.168.202.10@2026 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-09-27 03:09:14 +00:00
mattf 61b5e03d01 Added filtering to AGI processes to help prevent DID SQL injection attacks 
Added nanpa filtering log viewing to new NANPA updating process
Fixed span order in vicidial.php
Fixed issue with list webform overrides in agent interface
other small variable filtering fixes

git-svn-id: svn://192.168.202.10@2023 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-09-26 01:27:15 +00:00
mattf 5bab063a9c Added cellphone filtering service compatibility with DNC.COM. Read the CELLPHONE_USA_TCPA_FCC_COMPLIANCE.txt doc for more information 
git-svn-id: svn://192.168.202.10@2022 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-09-22 18:07:49 +00:00
mattf 691e4469a2 Added new agent_monitor.agi script to replace the agi-phone_monitor script for agent monitoring. Please read the AGENT_MONITOR.txt document for more information on the dialplan changes necessary to use this script. 
git-svn-id: svn://192.168.202.10@2001 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-16 18:44:34 +00:00
mattf 742456d3d5 Added optional password encryption to web interfaces 
Altered agi-phone_monitor script to not hangup after agent hangs up customer, requires small change to custom dialplan entries
Added new Dial Log report
Added Disable Auto Dial system setting

git-svn-id: svn://192.168.202.10@1999 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-11 12:33:50 +00:00
mattf 09c4284e1b Added several security changes to the admin interface, including freezing a user's account for 15 minutes after 10 failed login attempts. 
Added 3 new reports to the admin interface: url log, lagged log and user group login reports
Added new AST_phone_update.pl --agent-lookup flag to allow for logging of the IP address of the agent's SIP or IAX phone connection. Can be enabled as a crontab entry to perform the lookups on each asterisk server.

git-svn-id: svn://192.168.202.10@1997 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-02 06:00:53 +00:00
mattf 97cf629d70 Added several security changes to the agent interface, including freezing a user's account for 15 minutes after 10 failed login attempts. 
Changed all of the admin scripts from using the PHP ereg functions to preg. This is a requirement for moving to PHP6 where ereg functions are  depricated. This will also have the benefit of speeding up those scripts because preg is supposed to be more efficient and faster than ereg.
Added recording_id to the available fields for the dispo call url feature
Added pause code to the agent_status non-agent api function output

git-svn-id: svn://192.168.202.10@1994 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-06-15 16:08:13 +00:00
mattf 919afc75ce Updated the Sangoma CPD doc and added a new cpd_statuses.sql file in extras 
git-svn-id: svn://192.168.202.10@1976 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-05-02 21:24:12 +00:00
mattf a2a18e32ea added some notes to the email doc 
git-svn-id: svn://192.168.202.10@1973 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-25 17:47:39 +00:00
mattf 39e00ca770 Added NANPA areacode and prefix phone number validation and timezone setting options to the admin web lead loader, the Non-Agent API and the CLI lead loader. 
git-svn-id: svn://192.168.202.10@1967 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-21 01:43:34 +00:00
mattf 92368ed85c doc updates for new callback duplicate check feature 
git-svn-id: svn://192.168.202.10@1962 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-15 03:51:41 +00:00
mattf ae07a44be1 Added admin report logging to all reports on the system, and added the "Admin Report Log Viewer" linked from the "Admin Utilities" page which allows you to see the reports that have been run on the system. This change has affected almost every report in the system. Bugs were fixed for some exporting reports that were set to use a slave read-only database. 
git-svn-id: svn://192.168.202.10@1959 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-14 23:46:14 +00:00
mattf a807133d73 Added agent_status function to the non-agent API 
git-svn-id: svn://192.168.202.10@1953 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-05 21:11:09 +00:00
mattf becaf99d9c Added update_phone_number option to update_lead function, issue #653, non-agent API 
git-svn-id: svn://192.168.202.10@1949 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-03-28 13:54:41 +00:00
mattf c2273a279e Added DTMF logging as default option in default logger.conf file 
git-svn-id: svn://192.168.202.10@1940 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-03-12 15:03:13 +00:00
mattf df64b5a2c1 update for Asterisk 1.8 conf files 
added several tweeks for SFTP VD sales export perl script

git-svn-id: svn://192.168.202.10@1939 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-03-12 14:40:45 +00:00
mattf 23244cee01 Added AMD actions for call menu and in-group 
git-svn-id: svn://192.168.202.10@1931 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-02-11 02:01:25 +00:00
mattf caf44ed315 better support for non-latin email characters. 
new cpan module required: install MIME::Base64

git-svn-id: svn://192.168.202.10@1929 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-27 05:30:12 +00:00
mattf 666a583b24 Added BETA support for Asterisk 1.8 with vicidial. To download a version of Asterisk 1.8, go to: 
http://downloads.vicidial.com/beta-apps/

git-svn-id: svn://192.168.202.10@1917 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-20 17:41:26 +00:00
mattf 7588e3056b Added new ADMIN keepalive options for setting the delay on the auto-dial and auto-dialFIll processes. 
Notes added on agent-only server optimizations in clusters

git-svn-id: svn://192.168.202.10@1915 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-03 13:29:22 +00:00
mattf 13053a25af Hangup Customer executed automatically after email is sent from agent interface. 
email doc formatting

git-svn-id: svn://192.168.202.10@1908 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 12:45:07 +00:00
mattf 27e0c8cf20 small updates for the email functions and documentation 
git-svn-id: svn://192.168.202.10@1907 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 12:27:19 +00:00
mattf 6ee66d9510 bug fixes for email functions and documentation 
git-svn-id: svn://192.168.202.10@1906 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 06:42:43 +00:00
mattf f837429e6a Added inbound email queue to agent support 
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 04:28:32 +00:00
mattf 09e064cd87 Added a campaign feature to allow an agent to search for a lead while on an 
inbound call and have their active lead change to a search result lead
 that they select.

git-svn-id: svn://192.168.202.10@1903 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-06 22:45:00 +00:00
mattf 5bc8ff778f Changes to allow for Unknown, Private, Anonymous in Filter Phone Group entries. Also allowed plus sign + in DID entries(edit to extensions.conf required for this to work), Issue #474, reported by MIGO 
git-svn-id: svn://192.168.202.10@1899 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 18:08:26 +00:00
mattf 70dc488e86 Added call notes option to dispo call url, issue #611, reported by abostick 
git-svn-id: svn://192.168.202.10@1894 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 12:46:39 +00:00
mattf d970cb4714 Fixed call notes amphersand issue #612, reported by abostick 
git-svn-id: svn://192.168.202.10@1893 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-30 12:37:07 +00:00
mattf 9f3d14d0e1 Added list expiration date feature 
Added Other Campaign DNC List campaign option

git-svn-id: svn://192.168.202.10@1881 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-11-26 03:29:40 +00:00