ViciDial/agc_2-X
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7d63ac30f116d1ff549987962cb62864e900d2b9
Commit Graph
382 Commits
Author SHA1 Message Date
mattf 7d63ac30f1 Added ability to use Wrap-Up messages with calls terminated through Hotkeys 
git-svn-id: svn://192.168.202.10@2141 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-26 13:37:02 +00:00
mattf e72747cbb5 Added Wrapup Bypass option to allow or disallow agents to skip the wrapup screen before the timer is finished. Also added the option to use a system Script as the Wrap Up Message 
git-svn-id: svn://192.168.202.10@2137 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-24 02:46:36 +00:00
mattf bb773f438d Added DID pre-filter phone-group redirection and no-agent-ingroup redirection options 
git-svn-id: svn://192.168.202.10@2135 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-22 13:35:16 +00:00
mattf d8bf53e43f Added User setting for Wrapup Seconds Override 
git-svn-id: svn://192.168.202.10@2130 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-19 00:54:17 +00:00
mattf 271e469e14 Updated version numbers and builds for branch 2.9 
Changed trunk to 2.10, added upgrade_2.10.sql

git-svn-id: svn://192.168.202.10@2128 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-06-13 02:05:37 +00:00
mattf d88096933d Added timer_alt_seconds and options to automatically manual dial Alt Phone or Address3 and more Manual Auto Dial options 
git-svn-id: svn://192.168.202.10@2121 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-05-22 17:11:07 +00:00
mattf 333614861f git-svn-id: svn://192.168.202.10@2116 3d104415-ff17-0410-8863-d5cf3c621b8a 2014-05-10 05:51:39 +00:00
mattf 16810db0fe Added alter_agent_interface_options to default admin user in create mysql file 
git-svn-id: svn://192.168.202.10@2111 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-30 21:07:48 +00:00
mattf 6ae606698f Added pause_type logging to agent log and queue_log 
git-svn-id: svn://192.168.202.10@2109 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-28 21:24:27 +00:00
mattf 70c6ad101f Added User permission option for editing Custom Dialplan Entries 
git-svn-id: svn://192.168.202.10@2108 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-25 16:37:01 +00:00
mattf 15f59079df Added campaign option to default the search existing leads checkbox on the manual dial screen of the agent interface, as well as reset it after every call 
Added campaign option to hide call log and call count data on the agent screen when viewing lead information
Fixed minor AGI inbound bug for estimated hold time bug if there are no log records

git-svn-id: svn://192.168.202.10@2107 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-24 11:05:25 +00:00
mattf 4961792f07 Added preview_lead_id and PREVIEW status for agent_status non-agent-api function 
git-svn-id: svn://192.168.202.10@2105 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-18 20:18:11 +00:00
mattf 222b62abb6 Added Max Inbound Calls options to Campaigns and Users to enforce a maximum number of inbound calls received per day per agent 
git-svn-id: svn://192.168.202.10@2104 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-18 13:56:53 +00:00
mattf 200c768ca6 Added new DID filter features for DNC matching and URL DID Redirects 
git-svn-id: svn://192.168.202.10@2099 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-04-04 17:09:56 +00:00
mattf 1f1acb8088 Added more strict enforcement of level 9 report and user permissions 
Added definable max stats days for remote-agents/campaigns/in-groups

git-svn-id: svn://192.168.202.10@2090 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-03-14 15:47:48 +00:00
mattf 9dcab0afbb Fixed minor admin bugs 
Added Non-Agent API functions: server_refresh, check_phone_number

git-svn-id: svn://192.168.202.10@2072 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-02-14 21:52:59 +00:00
mattf 7d3a1e509b Added update_user function to non-agent api 
Added check for valid date on vicidial.php call log view
Added filter for dashes in new campaigns and in-groups

git-svn-id: svn://192.168.202.10@2064 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-02-06 20:15:25 +00:00
mattf c5f44f5d09 phone option added to allow no instructions to be played on direct extension calls that go to voicemail 
git-svn-id: svn://192.168.202.10@2063 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-01-27 04:06:50 +00:00
mattf d789f45d98 Added VMAIL_NO_INST options to send calls to voicemail with no instructions playing after the voicemail greeting 
git-svn-id: svn://192.168.202.10@2062 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-01-26 20:40:20 +00:00
mattf dab8f804e9 Added Agent API pause_code function 
git-svn-id: svn://192.168.202.10@2061 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-01-26 13:39:53 +00:00
mattf 6b14b8afeb Added callid_info function to non-agent API 
git-svn-id: svn://192.168.202.10@2058 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-01-24 16:08:48 +00:00
mattf b3b3c683ed Added logging of webserver and url used for all API calls, agent logins and reports 
Fixed minor bug related to modify lead page with custom fields and encryption

git-svn-id: svn://192.168.202.10@2053 3d104415-ff17-0410-8863-d5cf3c621b8a
 2014-01-08 21:00:33 +00:00
mattf 3a32d5e993 Added called_count logging to vicidial_log and vicidial_closer_log. 
Fixed unanswered agent outbound call logging issue

git-svn-id: svn://192.168.202.10@2046 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-12-10 13:09:34 +00:00
mattf f4ac431ad7 Added campaign options to limit time on Dead Calls, Disposition Screen and Pause. 
Changed blink tags to CSS in agent interface.

git-svn-id: svn://192.168.202.10@2045 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-12-09 04:41:17 +00:00
mattf cdbb425922 Added servers option to auto-restart Asterisk, turned off by default 
Fixed several missing DB finish functions on perl scripts

git-svn-id: svn://192.168.202.10@2043 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-11-22 22:48:40 +00:00
mattf ec06dbfa1f Added Lead Tools Advanced page 
Added agent manual dial by lead ID
Several small fixes
hopper script features added for campaign restriction

git-svn-id: svn://192.168.202.10@2036 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-10-17 02:14:44 +00:00
mattf 11757a3c9f Added system setting to show country code breakdown on list modify screen 
git-svn-id: svn://192.168.202.10@2030 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-09-28 15:45:23 +00:00
mattf 0c39b60866 Added lead search of archived leads table if present. 
Added QueueMetrics 13.04 support with call hold records
minor code cleanup in several scripts

git-svn-id: svn://192.168.202.10@2026 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-09-27 03:09:14 +00:00
mattf 5bab063a9c Added cellphone filtering service compatibility with DNC.COM. Read the CELLPHONE_USA_TCPA_FCC_COMPLIANCE.txt doc for more information 
git-svn-id: svn://192.168.202.10@2022 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-09-22 18:07:49 +00:00
mattf 8baf1c15ec fixed issue with MySQL_create SQL file 
git-svn-id: svn://192.168.202.10@2005 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-31 16:25:25 +00:00
mattf 02efca988a Added the ability to deduplicate leads based upon statuses in the web based lead loader using templates only 
git-svn-id: svn://192.168.202.10@2004 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-29 19:31:17 +00:00
mattf 691e4469a2 Added new agent_monitor.agi script to replace the agi-phone_monitor script for agent monitoring. Please read the AGENT_MONITOR.txt document for more information on the dialplan changes necessary to use this script. 
git-svn-id: svn://192.168.202.10@2001 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-16 18:44:34 +00:00
mattf 742456d3d5 Added optional password encryption to web interfaces 
Altered agi-phone_monitor script to not hangup after agent hangs up customer, requires small change to custom dialplan entries
Added new Dial Log report
Added Disable Auto Dial system setting

git-svn-id: svn://192.168.202.10@1999 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-11 12:33:50 +00:00
mattf 09c4284e1b Added several security changes to the admin interface, including freezing a user's account for 15 minutes after 10 failed login attempts. 
Added 3 new reports to the admin interface: url log, lagged log and user group login reports
Added new AST_phone_update.pl --agent-lookup flag to allow for logging of the IP address of the agent's SIP or IAX phone connection. Can be enabled as a crontab entry to perform the lookups on each asterisk server.

git-svn-id: svn://192.168.202.10@1997 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-07-02 06:00:53 +00:00
mattf 97cf629d70 Added several security changes to the agent interface, including freezing a user's account for 15 minutes after 10 failed login attempts. 
Changed all of the admin scripts from using the PHP ereg functions to preg. This is a requirement for moving to PHP6 where ereg functions are  depricated. This will also have the benefit of speeding up those scripts because preg is supposed to be more efficient and faster than ereg.
Added recording_id to the available fields for the dispo call url feature
Added pause code to the agent_status non-agent api function output

git-svn-id: svn://192.168.202.10@1994 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-06-15 16:08:13 +00:00
mattf 60b20dfb4a Added outbound state call time holidays functionality 
git-svn-id: svn://192.168.202.10@1983 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-05-10 17:53:40 +00:00
mattf 9f55e52282 Updated versions of files in new branch 2.7 
Updated trunk versions to 2.8

git-svn-id: svn://192.168.202.10@1982 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-05-09 03:18:11 +00:00
mattf 813765ce6b Added Survey No Response DROP option to send no-response calls to the campaign drop method 
git-svn-id: svn://192.168.202.10@1972 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-25 11:19:55 +00:00
mattf ffe494719f Added survey_wait_sec campaign survey option 
Added NOINT key for Call Menu prompts to allow for Playback() instead of Background()

git-svn-id: svn://192.168.202.10@1971 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-25 05:01:36 +00:00
mattf 0dffc8cb3f updated area code populate script, added field for lata_type 
git-svn-id: svn://192.168.202.10@1965 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-19 17:32:37 +00:00
mattf ae07a44be1 Added admin report logging to all reports on the system, and added the "Admin Report Log Viewer" linked from the "Admin Utilities" page which allows you to see the reports that have been run on the system. This change has affected almost every report in the system. Bugs were fixed for some exporting reports that were set to use a slave read-only database. 
git-svn-id: svn://192.168.202.10@1959 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-14 23:46:14 +00:00
mattf c999828c3b changes to SIP code logging, added caller_code field to carrier_log table 
git-svn-id: svn://192.168.202.10@1956 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-13 08:16:54 +00:00
mattf c35a591983 Added method for logging SIP responses for congested calls and displaying them in agent screen for manual dial calls 
Fixed issue with logging of manual dial congested calls
Added --email-post-audio option to the VDsales export perl script
Removed a "select *" in the inbound email parser perl script

git-svn-id: svn://192.168.202.10@1954 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-04-13 00:56:06 +00:00
mattf 04c4998495 Added Level 8 Disable Add option to system settings 
Added Email Log Report
Small change to Lists campaign report to make it more efficient

git-svn-id: svn://192.168.202.10@1936 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-02-22 02:53:19 +00:00
mattf 23244cee01 Added AMD actions for call menu and in-group 
git-svn-id: svn://192.168.202.10@1931 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-02-11 02:01:25 +00:00
mattf caf44ed315 better support for non-latin email characters. 
new cpan module required: install MIME::Base64

git-svn-id: svn://192.168.202.10@1929 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-27 05:30:12 +00:00
mattf 666a583b24 Added BETA support for Asterisk 1.8 with vicidial. To download a version of Asterisk 1.8, go to: 
http://downloads.vicidial.com/beta-apps/

git-svn-id: svn://192.168.202.10@1917 3d104415-ff17-0410-8863-d5cf3c621b8a
 2013-01-20 17:41:26 +00:00
mattf f837429e6a Added inbound email queue to agent support 
git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-23 04:28:32 +00:00
mattf 0a046295ed Standardization of list_id fields at 19 digits 
git-svn-id: svn://192.168.202.10@1904 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-12 21:34:30 +00:00
mattf 09e064cd87 Added a campaign feature to allow an agent to search for a lead while on an 
inbound call and have their active lead change to a search result lead
 that they select.

git-svn-id: svn://192.168.202.10@1903 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-12-06 22:45:00 +00:00