mattf
c2273a279e
Added DTMF logging as default option in default logger.conf file
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git-svn-id: svn://192.168.202.10@1940 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-03-12 15:03:13 +00:00
mattf
df64b5a2c1
update for Asterisk 1.8 conf files
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added several tweeks for SFTP VD sales export perl script
git-svn-id: svn://192.168.202.10@1939 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-03-12 14:40:45 +00:00
mattf
23244cee01
Added AMD actions for call menu and in-group
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git-svn-id: svn://192.168.202.10@1931 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-02-11 02:01:25 +00:00
mattf
caf44ed315
better support for non-latin email characters.
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new cpan module required: install MIME::Base64
git-svn-id: svn://192.168.202.10@1929 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-27 05:30:12 +00:00
mattf
666a583b24
Added BETA support for Asterisk 1.8 with vicidial. To download a version of Asterisk 1.8, go to:
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http://downloads.vicidial.com/beta-apps/
git-svn-id: svn://192.168.202.10@1917 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-20 17:41:26 +00:00
mattf
7588e3056b
Added new ADMIN keepalive options for setting the delay on the auto-dial and auto-dialFIll processes.
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Notes added on agent-only server optimizations in clusters
git-svn-id: svn://192.168.202.10@1915 3d104415-ff17-0410-8863-d5cf3c621b8a
2013-01-03 13:29:22 +00:00
mattf
13053a25af
Hangup Customer executed automatically after email is sent from agent interface.
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email doc formatting
git-svn-id: svn://192.168.202.10@1908 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 12:45:07 +00:00
mattf
27e0c8cf20
small updates for the email functions and documentation
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git-svn-id: svn://192.168.202.10@1907 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 12:27:19 +00:00
mattf
6ee66d9510
bug fixes for email functions and documentation
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git-svn-id: svn://192.168.202.10@1906 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 06:42:43 +00:00
mattf
f837429e6a
Added inbound email queue to agent support
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git-svn-id: svn://192.168.202.10@1905 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-23 04:28:32 +00:00
mattf
09e064cd87
Added a campaign feature to allow an agent to search for a lead while on an
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inbound call and have their active lead change to a search result lead
that they select.
git-svn-id: svn://192.168.202.10@1903 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-12-06 22:45:00 +00:00
mattf
5bc8ff778f
Changes to allow for Unknown, Private, Anonymous in Filter Phone Group entries. Also allowed plus sign + in DID entries(edit to extensions.conf required for this to work), Issue #474 , reported by MIGO
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git-svn-id: svn://192.168.202.10@1899 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 18:08:26 +00:00
mattf
70dc488e86
Added call notes option to dispo call url, issue #611 , reported by abostick
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git-svn-id: svn://192.168.202.10@1894 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 12:46:39 +00:00
mattf
d970cb4714
Fixed call notes amphersand issue #612 , reported by abostick
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git-svn-id: svn://192.168.202.10@1893 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-30 12:37:07 +00:00
mattf
9f3d14d0e1
Added list expiration date feature
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Added Other Campaign DNC List campaign option
git-svn-id: svn://192.168.202.10@1881 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-26 03:29:40 +00:00
mattf
124e718863
Added state call time restrictions to add_lead hopper insert function
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git-svn-id: svn://192.168.202.10@1878 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-17 02:08:31 +00:00
mattf
96f8e9bbcd
Added QC functionality
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git-svn-id: svn://192.168.202.10@1877 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-16 21:12:44 +00:00
mattf
80023b9a35
Added recording filename variable INGROUP for the In-Group ID of a call
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Inbound Daily Report, Changed to multi-select for in-group selection
Cleanup log process, Added buffer time for agent log validation of LOGIN between record and next record
git-svn-id: svn://192.168.202.10@1875 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-11-15 11:32:09 +00:00
mattf
6dd2004c36
Changed Local Channel Resolution status to LRERR to avoid confusion since it isn't related to Least Cost Routing
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git-svn-id: svn://192.168.202.10@1863 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-10-10 20:14:20 +00:00
mattf
c389e3b5ce
Added option for a group_alias to be used in the transfer_conf agent API function
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git-svn-id: svn://192.168.202.10@1859 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-14 17:59:31 +00:00
mattf
46ebfe0ed8
Added update_log_entry function to the non-agent API
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git-svn-id: svn://192.168.202.10@1858 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-13 20:18:39 +00:00
mattf
89e8d57666
Added user_group_status and in_group_status functions to the non-agent-api
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Added new cm_status_dial.agi script
git-svn-id: svn://192.168.202.10@1857 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-13 00:45:56 +00:00
mattf
d45ebf46a4
Added additional extended vl fields
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Added new vote17csv CLI lead loading format
git-svn-id: svn://192.168.202.10@1856 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-07 20:04:36 +00:00
mattf
0703c345d3
Moved some statements from first install to create tables SQL files for installation
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git-svn-id: svn://192.168.202.10@1855 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-09-06 17:59:14 +00:00
mattf
648681fa64
Added non-loading webphone options and API agent call and webphone url functions
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git-svn-id: svn://192.168.202.10@1852 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-20 15:08:18 +00:00
mattf
65f160d65d
Added add_group_alias non-agent API function
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Added System Settings option to disable list counts in admin web screens
git-svn-id: svn://192.168.202.10@1848 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-10 14:23:21 +00:00
mattf
b6a201f6b0
Added recording and webserver functions to the agent API
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git-svn-id: svn://192.168.202.10@1847 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-08-10 12:31:28 +00:00
mattf
575da442b3
Added Max Stats download feature to admin.php
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Added extended vicidial_list fields option
Added TNM duplicate delete and DOB format options to CLI lead loader
Added talk time % column to the Agent Time Detail report
git-svn-id: svn://192.168.202.10@1839 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-07-14 02:11:55 +00:00
mattf
87f9e0dac0
Added maxmessage=300 voicemail conf option to prevent hours-long voicemails
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git-svn-id: svn://192.168.202.10@1804 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-06 18:50:26 +00:00
mattf
88e3a7d18c
Changed auto-alt-dial multi-lead processing to use server max recording time value for time in AST_VDauto_dial.pl script
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Changed the AST_flush_DBqueue.pl script to only need to run from one server in a cluster
Fixed an issue on some systems with MANUAL dial method hotkey usage in vicidial.php
Changed non-agent-api agent stats export function to use case-insensitive user IDs and include all pauses
update docs
some small formatting changes and bug fixes
git-svn-id: svn://192.168.202.10@1803 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-04 17:38:42 +00:00
mattf
43a00d3c74
small documentation changes
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git-svn-id: svn://192.168.202.10@1802 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-03 11:26:29 +00:00
mattf
a9aaf9025d
Added Carrier Log and Hangup Reason reports to Admin Utilities screen
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Added Lead Loading File Templates
Added "--daily" option to the ADMIN_archive_log_tables.pl script allowing
for the call_log and vicidial_log_extended tables to be archived every
night and only keep the last 24-hours of logs in the active table.
Fixed Hopper call count limit bug
git-svn-id: svn://192.168.202.10@1800 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-04-03 02:20:33 +00:00
mattf
37248a648a
Added agent_stats_export function to the non-agent-api
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git-svn-id: svn://192.168.202.10@1798 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-03-26 20:15:24 +00:00
mattf
966564377e
Added Dialer Inventory Report options for excluding lists and ranking shifts display order
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Added User Group multi-selection option to the real-time report
Added HTML bar chart display options to most of the reports
Removed password logging from admin scripts failed login attempts
Made webroot-writable system setting function the same on all admin scripts
Fixed list lastcalldate for manual dial calls
git-svn-id: svn://192.168.202.10@1789 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-24 21:43:54 +00:00
mattf
9bcfe7911a
Added campaign option to check the hopper for duplicate vendor_lead_code
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Added remote-agent daily stats
Added option to log non-agent-API queries from non-admin.php queries
git-svn-id: svn://192.168.202.10@1784 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-13 22:29:27 +00:00
mattf
7a18445355
Separated vicidial-auto dialplan entries into different contexts
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Added phone_context as option in bulk phone insert script
git-svn-id: svn://192.168.202.10@1783 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-02-09 21:03:36 +00:00
mattf
884aad2b21
Fixed ring agent EXTERNAL protocol issue
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updated non-agent-api doc
git-svn-id: svn://192.168.202.10@1781 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-30 22:15:01 +00:00
mattf
86400c6fc6
Documentation updates
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fixed small bug in non-agent API with custom fields
git-svn-id: svn://192.168.202.10@1780 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-27 18:42:38 +00:00
mattf
bf7345cfff
fixed small bugs, updated docs
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git-svn-id: svn://192.168.202.10@1772 3d104415-ff17-0410-8863-d5cf3c621b8a
2012-01-09 20:26:38 +00:00
mattf
bc4d468eda
Added ability to set scheduled callbacks with Agent API.
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Added alt_phone and address3 field searches to DID and Call Menu in-group call routing, to allow searching first by phone number, then optionally by alt_phone and address3.
Fixed admin change log display issue
git-svn-id: svn://192.168.202.10@1755 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-21 15:31:15 +00:00
mattf
2b0e82aa9d
Added ability to block customer information and hide portions of customer phone numbers within the admin interface on a per admin-user basis.
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Many fixes for user group restrictions in admin pages
git-svn-id: svn://192.168.202.10@1753 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-06 16:25:10 +00:00
mattf
5de342e442
Added "Admin User Group" setting to just about every section of the admin web interface, allowing for more complete administrative access segmentation for different divisions within the same company.
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Added Max Calls settings to in-groups, allowing for a cap on concurrent calls being handled by each in-group, either in total or in queue.
git-svn-id: svn://192.168.202.10@1750 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-11-03 10:40:56 +00:00
mattf
6e58799bbc
Added new cm_lookup.agi script to allow for account lookups within a Call Menu without having to go into an in-group. Also new Call Menu option added to allow for vicidial_list field logging of responses inside of a call menu.
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git-svn-id: svn://192.168.202.10@1732 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-10-05 03:37:24 +00:00
mattf
d7b6cf4ea4
Added ability to set scheduled callbacks through the non-agent-api in the add_lead and update_lead functions.
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git-svn-id: svn://192.168.202.10@1730 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-09-29 01:27:48 +00:00
mattf
82383bd1ef
fixed sheet2tab.pl for XL issues
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changed 851 playback with waitforsilence dialplan entries
small changes to VD_amd.agi script for CPD
git-svn-id: svn://192.168.202.10@1729 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-09-28 11:37:13 +00:00
mattf
55447ebcb1
Added Agent API function logout to log an agent out of their session
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git-svn-id: svn://192.168.202.10@1721 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-09-11 20:19:40 +00:00
mattf
a1951d350e
Added ability to set custom callerID numbers per campaign for outbound calls by areacode. You can even set multiple callerIDs per areacode.
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git-svn-id: svn://192.168.202.10@1717 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-09-01 16:12:37 +00:00
mattf
027b645582
Added update_phone, add_phone_alias, update_phone_alias functions to the non-agent API
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several small bug fixes
git-svn-id: svn://192.168.202.10@1713 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-08-22 03:25:54 +00:00
mattf
8bd03c5335
Added ability to use static audio from dynamic fields in Survey and Answering machine messages when using Cepstral TTS
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Added voicemail emailbody to voicemail.conf that will show callerIDnumber after the name
git-svn-id: svn://192.168.202.10@1710 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-08-16 01:04:01 +00:00
mattf
0f8dcd9ef9
docs updates
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git-svn-id: svn://192.168.202.10@1707 3d104415-ff17-0410-8863-d5cf3c621b8a
2011-08-02 17:19:49 +00:00