Commit Graph
196 Commits
Author SHA1 Message Date
mattf 357fe2afb7 added new method for monitoring in realtime screen
added 4-call-path option for outbound surveys
added text-to-speech ability in outbound survey campaigns

git-svn-id: svn://192.168.202.10@1099 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-04-29 18:24:39 +00:00
mattf 70414cd349 updated Ubuntu install doc
added 2 Vtiger reports, perl script generated

git-svn-id: svn://192.168.202.10@1098 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-04-23 08:54:29 +00:00
mattf 58cb9f4d93 added more custom Vtiger actions and a Vtiger database optimization script
added email, user_code and terriroty to the vicidial_users table as optional fields

git-svn-id: svn://192.168.202.10@1097 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-04-22 10:36:18 +00:00
mattf ccc2c476f3 small docs and comments updates
trunk - added Vtiger click-to-dial from Planned event screen

git-svn-id: svn://192.168.202.10@1093 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-04-08 08:59:47 +00:00
mattf ff1c321b1e added VDAD as inactive user to first_server_install.sql file so some reports will work properly
small typo fixed in LICENSE.txt file
added UPGRADE note about extensions.conf changing significantly
fixed the -q quiet flag in several scripts in bin in order to suppress all output to the screen

git-svn-id: svn://192.168.202.10@1091 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-04-01 17:58:03 +00:00
mattf 9e251dfd76 Fix for calls_export report
added files to do Dutch translation

git-svn-id: svn://192.168.202.10@1088 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-30 19:39:47 +00:00
mattf 11402503c8 Fixed auto-generated conf file bug for globals varaibles
Added welcome to VICIDIAL sound and set it to first testing extension
trunk - more Vtiger enhancements, fax and email log entries

git-svn-id: svn://192.168.202.10@1086 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-27 18:26:18 +00:00
mattf c1c7020752 update of translations of agent and admin interfaces
addition of Russian Agent translation

git-svn-id: svn://192.168.202.10@1081 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-23 15:23:20 +00:00
mattf d06b492260 2.0.5 - Minor change to admin.php section heading
trunk - added status flags sale, dnc, customer_contact, not_interested, unworkable
added more options for Vtiger integration

git-svn-id: svn://192.168.202.10@1080 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-22 17:12:35 +00:00
mattf 239ed6d18a Added city,state,postcode,country to data fields in nanpa prefix list table
git-svn-id: svn://192.168.202.10@1077 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-18 04:17:19 +00:00
mattf c04b5444b6 many docs updates, removing of older files
git-svn-id: svn://192.168.202.10@1075 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-15 15:14:39 +00:00
mattf 5cddcb06eb removal of very old 3.0 branch
docs update
added method of monitoring without hanging up between monitoring separate agents

git-svn-id: svn://192.168.202.10@1073 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-15 13:56:16 +00:00
mattf 87687bc387 Changed all reports and admin screens to use one of two header templates
Added Calls Export Utility allowing exporting of call and lead data by defining the following parameters: date range, campaigns, in-groups, statuses, lists and user groups. A flat tab-delimited text file is exported

git-svn-id: svn://192.168.202.10@1070 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-11 05:01:54 +00:00
mattf 19d31fe064 Added shift enforcement for agent logins
Added vital statistics display(CPU/load/disk) to reports and server modification screens
Added configurable max calls per second to servers and system settings

git-svn-id: svn://192.168.202.10@1068 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-08 12:42:54 +00:00
mattf 6463253fab Added group aliases to allow selecting of callerID for manual and 3way calls
Added agent-specific in-group and campaign web variables

git-svn-id: svn://192.168.202.10@1067 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-03-06 16:14:14 +00:00
mattf c0c01ee964 Added CPD Fax option to ALL_outbound AGI script
added second server install SQL file for easier adding of additional servers

git-svn-id: svn://192.168.202.10@1060 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-02-14 15:57:16 +00:00
mikec 816e61809b Added paraxip patch for 1.2 and renamed the patch to 1.2
git-svn-id: svn://192.168.202.10@1059 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-02-14 15:07:54 +00:00
mattf 7c91a9c97f Added default DID option to DID routing process
made trunkinbound inbound context consistent throughout

git-svn-id: svn://192.168.202.10@1058 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-02-14 09:50:43 +00:00
mattf d2c0ad0509 Fixed issue with first_server_install.sql file
git-svn-id: svn://192.168.202.10@1052 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-02-12 02:38:38 +00:00
mattf b2d79cddab Changed numerous files to give VICIDIAL the ability to quickly update conf files(And reload Asterisk) depending on settings in the VICIDIAL admin interface. For more information please look at the ASTERISK_CONF-GEN.txt file.
git-svn-id: svn://192.168.202.10@1051 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-02-12 00:33:44 +00:00
mattf 856201ed97 updated new logo in several places
git-svn-id: svn://192.168.202.10@1050 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-02-10 00:58:12 +00:00
mattf afc3841779 Added list_download.php script to allow for downloading of lists from the admin.php interface
Small redesign of the agent interface with new tabs and more grey backgrounds

git-svn-id: svn://192.168.202.10@1049 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-02-09 20:16:03 +00:00
mattf 441ca0f77a Added options to disable incomplete QC functionality and to hide outbound list dialing features in the admin interface.
Added patch for compatibility with Asterisk 1.4 and the Sangoma paraXip CPD (Call Progress Detection) software, as well as VICIDIAL options and programming to allow it to work with CPD

git-svn-id: svn://192.168.202.10@1044 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-02-02 11:40:59 +00:00
mattf 9572a2ef79 fixed database update from last commit
git-svn-id: svn://192.168.202.10@1041 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-29 18:34:55 +00:00
mattf 10f1655a14 Added option to use NANPA prefix data to set time zone coding. Data file must be purchased from the VICIDIAL Group
git-svn-id: svn://192.168.202.10@1040 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-29 18:33:54 +00:00
mattf c6bda976aa Added script to allow for batch synchronization between Vtiger 5.0.4 and VICIDIAL.
Added script to allow for batch loading of leads into Vtiger
Several other Vtiger integration changes
see docs/VTIGER.txt for more info

git-svn-id: svn://192.168.202.10@1039 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-28 21:02:17 +00:00
mattf bcb667eef3 added click-to-dial to Vtiger integration
added agent alert option to vicidial.php
some bug fixes and doc updates

git-svn-id: svn://192.168.202.10@1038 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-27 08:03:01 +00:00
mattf 503dfe5013 added agent API functionality for pause/resume and dial a number
added api log in database

git-svn-id: svn://192.168.202.10@1036 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-20 22:33:45 +00:00
mikec 5f77404afd fixed date string
git-svn-id: svn://192.168.202.10@1035 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-20 21:45:52 +00:00
mattf 03a5a4e49a Added AGENTDIRECT feature, allows calls to go to logged-in VICIDIAL agents in their own queue without having to create a separate in-group for each agent. You can transfer calls to this using DIDs or VICIDIAL agents using transfer/conf with the destination user ID in the number-to-dial field and the AGENTDIRECT set as the transfer group.
git-svn-id: svn://192.168.202.10@1032 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-15 12:19:42 +00:00
mattf 660fd6020c Added options for call logging in vtiger_search.php
git-svn-id: svn://192.168.202.10@1031 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-12 09:01:32 +00:00
mattf 46b15d4baa Added fixed-as400 option to the AST_VD_sales_export.pl script
changed AST_timeonVDADall monitor links to use 0 prefix instead of 6
other small changes

git-svn-id: svn://192.168.202.10@1028 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-06 04:47:23 +00:00
mattf ea39b9c597 Added Vtiger user synchronization
Added more options for the vtiger_search.php web form page
Added notification of time sync problems to vicidial.php
other bug fixes

git-svn-id: svn://192.168.202.10@1026 3d104415-ff17-0410-8863-d5cf3c621b8a
2009-01-02 19:29:25 +00:00
mattf 57014ed0b8 Changed campaign_vdad_exten default to 8368 in database
git-svn-id: svn://192.168.202.10@1024 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-12-18 14:35:29 +00:00
mattf 9ccc47f8cf Added option to change the server address in the link to recordings in the admin web pages per server.
git-svn-id: svn://192.168.202.10@1021 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-12-10 21:49:07 +00:00
mattf 14a00c925e Added web form target and ability to more easily customize web form variables in vicidial.php
git-svn-id: svn://192.168.202.10@1019 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-12-09 21:32:45 +00:00
mattf 87c012775d added many new report features to realtime and closer/ivr reports including inbound-only realtime report
git-svn-id: svn://192.168.202.10@1000 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-09 05:35:10 +00:00
mattf 50dcadded1 Added option to not allow vicidial agents to log in if they have not logged into the timeclock, vicidial_user_groups option
Added 15-minute answered call wait time breakdown section to the inbound/closer report

git-svn-id: svn://192.168.202.10@997 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-06 10:37:11 +00:00
mattf 50786bbf36 added option for 3way calling dial prefix to campaigns
added full mysql error logging to vicidial agent web interface

git-svn-id: svn://192.168.202.10@995 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-04 08:27:55 +00:00
mattf d15e029154 added forced pause code use on agent interface
several report enhancements
some logging changes

git-svn-id: svn://192.168.202.10@992 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-11-01 13:07:08 +00:00
mattf b033f0d0e5 added database optimizations
added uniqueid to vicidial_closer_log
beta start of IVRstats report

git-svn-id: svn://192.168.202.10@991 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-28 01:43:10 +00:00
mattf 4f21b6722a some minor bug fixes and queue_log fix for leave-3way in vdc_db_query.php and vicidial.php
git-svn-id: svn://192.168.202.10@989 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-26 14:41:19 +00:00
mattf bfb1d71ae0 Added agi-AGENT_dial_in.agi script to allow for agent dial-in to vicidial sessions.
bug fixes in CLOSER report and agent PHP scripts

git-svn-id: svn://192.168.202.10@987 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-23 08:31:31 +00:00
mattf 3915256662 added INBOUND_MAN dial_method to allow for inbound call handling while list dialing manually
admin.php, vicidial.php

git-svn-id: svn://192.168.202.10@974 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-13 07:58:56 +00:00
mattf ed7841646a updated DE(German) translation files
added DE(German) buttons for vicidial.php
added SK(Slovak) language translation file and flag image

git-svn-id: svn://192.168.202.10@967 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-12 12:53:35 +00:00
mattf 1d9aee983e added option for press-1-to-leave-voicemail while waiting in inbound-group queue
git-svn-id: svn://192.168.202.10@962 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-11 14:22:29 +00:00
mattf 52cc41ffe2 documentation updates
meetme.conf same number of conferences as in database
timeonVDADall script bug fix for remote agents

git-svn-id: svn://192.168.202.10@961 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-11 08:26:17 +00:00
mattf 5ba01f7292 added ability to specify the callerid of an outbound conference call within vicidial.php
reworked VICIDIAL fronter/closer transfers to be more reliable on high-load systems

git-svn-id: svn://192.168.202.10@959 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-10 19:30:48 +00:00
mattf b61ea16361 added many new inbound groups options including place-in-line and estimated hold time
added DID call routing features from web interface
docs updates and example conf files updates

git-svn-id: svn://192.168.202.10@957 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-07 09:34:41 +00:00
frankw 6c95dd9605 changed missleading file name for audio conversion tools
git-svn-id: svn://192.168.202.10@955 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-18 09:25:03 +00:00