mattf
97d7d6b771
Updated trunk for new working version 2.14
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git-svn-id: svn://192.168.202.10@2633 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-27 03:19:23 +00:00
mattf
8c2a1eaaa5
small default color design change to agent screen
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git-svn-id: svn://192.168.202.10@2623 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-17 20:35:33 +00:00
mattf
7c39d151b5
changed timeclock, welcome and agent scripts to use uniform agent screen colors
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git-svn-id: svn://192.168.202.10@2612 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-07 05:01:33 +00:00
mattf
3e902086e7
Fixed QM partition problem with new MySQL keyword 'partition'
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git-svn-id: svn://192.168.202.10@2610 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-11-02 16:55:52 +00:00
mattf
808c4b1a3b
Added agent_xfer_park_3way option allowing agents to park 3way calls in the agent screen
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git-svn-id: svn://192.168.202.10@2602 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-29 16:05:17 +00:00
mattf
44722cec99
Added required fields screen label feature
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git-svn-id: svn://192.168.202.10@2596 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-10-19 04:41:33 +00:00
mattf
ea0f0c2d07
Added ---READONLY--- option for most screen labels in vicidial.php
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git-svn-id: svn://192.168.202.10@2590 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-09-16 12:04:03 +00:00
mattf
049efc6f7c
Added agent display field option for last local call time
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Added new options to dispo_move_list.php
Updated internal chat screen colors for agent
git-svn-id: svn://192.168.202.10@2587 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-09-10 20:45:45 +00:00
mattf
44e43e6bae
Added campaign option to automatically manual dial next number in agent
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screen after X seconds. Must be enabled in System Settings.
git-svn-id: svn://192.168.202.10@2569 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-07-31 21:30:33 +00:00
mattf
6c0b9b7e8a
Started process to redesign the Agent Screen, added Screen Colors definitions, removed san-serif fonts, changed loading/login/logout screens, logging of browser width/height.
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git-svn-id: svn://192.168.202.10@2558 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-07-06 18:44:43 +00:00
mattf
38c82b0bb5
Fixed user_authorization bug in agent code
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git-svn-id: svn://192.168.202.10@2524 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-28 22:50:22 +00:00
mattf
d56b5edb97
Fixed text link overlaps with other languages in vicidial.php
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git-svn-id: svn://192.168.202.10@2520 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-20 17:46:09 +00:00
mattf
1c80526448
Added default_phone_code to system_settings, removed hard-coded default phone_code of '1' in several places. Issue #942
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git-svn-id: svn://192.168.202.10@2514 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-14 14:16:23 +00:00
mattf
c5be4f2efd
Made several URL form input fields longer in admin web screens
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Fixed missing start and dispo call url variables, issue #938
git-svn-id: svn://192.168.202.10@2503 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-04-01 02:23:41 +00:00
mattf
6e80c3d6d9
Reworked System Summary Screen and several other design elements for the admin web interface
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Added new Dutch images, issue #936
git-svn-id: svn://192.168.202.10@2495 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-27 06:07:21 +00:00
mattf
e18431594a
Fixed issue #934 , phone_login
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git-svn-id: svn://192.168.202.10@2494 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-26 14:07:51 +00:00
mattf
4344be08a3
Fixed issue #933 , variables
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git-svn-id: svn://192.168.202.10@2493 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-26 13:50:06 +00:00
mattf
5ca41ee715
Added new webphone options
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Added option to define a carrier across all servers
git-svn-id: svn://192.168.202.10@2488 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-03-06 17:04:52 +00:00
mattf
2deeac7ee4
Deactivated several call action buttons while Email/Chat handling in the agent screen
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git-svn-id: svn://192.168.202.10@2463 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-07 03:26:46 +00:00
mattf
a4160e7096
Added chat dead detection in agent screen, real-time report and API
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Added chat/email live images for agent screen
git-svn-id: svn://192.168.202.10@2455 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-04 19:11:44 +00:00
mattf
0c56918ab7
Added options in In-Groups and Campaigns to allow for the agent recordings
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to be initiated by the routing process instead of at the agent screen
Fixed issues with non-ascii leads loading
git-svn-id: svn://192.168.202.10@2453 3d104415-ff17-0410-8863-d5cf3c621b8a
2016-01-03 02:41:21 +00:00
mattf
a676525823
Fixed transfer of parked call logging issue #901
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git-svn-id: svn://192.168.202.10@2449 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-30 14:23:21 +00:00
mattf
882c1b5359
Added campaign setting for manual_dial_timeout
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git-svn-id: svn://192.168.202.10@2448 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-30 04:33:24 +00:00
mattf
f4f4030d33
Fixed issue #907 , script reload after canceling manual 3way call in vicidial.php
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git-svn-id: svn://192.168.202.10@2447 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-30 03:42:32 +00:00
mattf
ec27fd5f4f
Added dynamic language ability to chat functions
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Fixed several security issues with Chat functions
Added new options to ADMIN_www_languages.pl script
git-svn-id: svn://192.168.202.10@2435 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-19 22:16:43 +00:00
mattf
911c4fa86e
Added Chat Messaging
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git-svn-id: svn://192.168.202.10@2428 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-12-14 02:12:07 +00:00
mattf
969a32a483
Fixed manual call only logging bug in vicidial.php
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git-svn-id: svn://192.168.202.10@2417 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-26 14:45:39 +00:00
mattf
66cf59da9d
Fixed issue with scheduled callbacks and status groups
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Fixed issue with outbound CID in some cases during dial-only function
git-svn-id: svn://192.168.202.10@2413 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-11-20 00:37:31 +00:00
mattf
41f6099df8
Added admin web interface to allow for easy linking and display of custom
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reports that are not included in Vicidial
Added Status Groups and the ability to override Campaign Statuses on a per-In-Group or per-List basis
Added Minimum and Maximum Seconds options for all status settings. This allows you to prevent the use of a status by an agent if they have
talked to a customer less than X seconds or more than Y seconds.
Fixed issue with email Customer Gone message in agent screen
Added Asterisk 1.8 and higher voicemail.conf sample file
Added listed support in install.pl for Asterisk 11
git-svn-id: svn://192.168.202.10@2403 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-29 12:50:38 +00:00
mattf
74fef47563
Added audio alert when email arrives in vicidial.php, issue #899
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git-svn-id: svn://192.168.202.10@2401 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-10-22 04:11:25 +00:00
mattf
ef8dc3d7bf
Fixed issue with API transfers and dial_override flag
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Change to Agent API to allow * and # in phone_number field
git-svn-id: svn://192.168.202.10@2387 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-28 16:07:34 +00:00
mattf
0f7869146d
Added DID custom fields as webform and script variables in the agent screen
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git-svn-id: svn://192.168.202.10@2383 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-24 01:07:13 +00:00
mattf
d75cb2d5ab
Added functionality to adjust the input field lengths in the agent screen
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and the admin modify lead pages to follow the database schema field
lengths for the default lead fields.
git-svn-id: svn://192.168.202.10@2380 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-17 17:28:13 +00:00
mattf
53bf0e3a39
Fixed MDlogEPOCH variable issue #882 in vicidial.php
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git-svn-id: svn://192.168.202.10@2372 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-09 06:21:40 +00:00
mattf
9b66134906
Fixed field lengths that didn't match DB schema in admin modify lead scripts
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Added debug output for vendor_lead_code duplicate rejections count
Fixed some untranslated phrases in admin.php
Added compatibility for custom fields data options
git-svn-id: svn://192.168.202.10@2369 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-09-08 19:47:33 +00:00
mattf
1bafb8dee7
Added default language in system settings
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Fixed issue #877 , hide lead data and phone numbers in export reports
git-svn-id: svn://192.168.202.10@2358 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-28 02:04:21 +00:00
mattf
33e08f96e3
Added Agent Display Fields campaign option
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git-svn-id: svn://192.168.202.10@2357 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-25 22:16:53 +00:00
mattf
79a4605fa1
Added agent debug logging and report
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git-svn-id: svn://192.168.202.10@2355 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-24 14:31:34 +00:00
mattf
e41b19c9a6
Added the ability to define multiple Dispo Call URLs as well as define specific statuses that they will be triggered for.
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Changed how Dispo Call URLs are processed to not delay agent actions.
Added more logging and HTTPS compatibility to AST_send_URL.pl script
git-svn-id: svn://192.168.202.10@2346 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-13 00:51:13 +00:00
mattf
4af0b6d81c
Change disposubmit to be blocking before resume, Issue #863
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git-svn-id: svn://192.168.202.10@2342 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-04 04:17:54 +00:00
mattf
1bbf1b6e69
Fixed mysqli connect error reporting
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Added option to change drop perccentage calculation in VDAD stats report
other minor fixes
git-svn-id: svn://192.168.202.10@2337 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-07-01 17:06:17 +00:00
mattf
aed6e76b76
Added campaign option to allow you to set the number of seconds after a customer hangs up before the warning shows on the agent screen
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git-svn-id: svn://192.168.202.10@2334 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-06-10 14:01:05 +00:00
mattf
a0edf8e463
Added list_description web url variable
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git-svn-id: svn://192.168.202.10@2333 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-06-10 02:03:46 +00:00
mattf
70dd65db75
Added option to change the background color for agent scripts
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Added option to hide the In-Group ID in the agent screen for inbound calls
Added option to not populate the In-Group Name in the security_phrase field (the "Show" field) of the vicidial_list table on new inbound leads.
git-svn-id: svn://192.168.202.10@2332 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-06-09 22:42:25 +00:00
mattf
d585982bae
Added new campaign settings for Manual Dial Search and Manual Dial Filter to allow for Alt phone and Address3 phone numbers to be allowed
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Added campaign option to disable the Manual Dial Override field
git-svn-id: svn://192.168.202.10@2330 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-06-08 16:21:16 +00:00
mattf
1a97dc5473
Fixed issue #859 in vicidial.php
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git-svn-id: svn://192.168.202.10@2325 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-05-22 16:55:52 +00:00
mattf
f90a2f76ce
Added webform 3 feature for the agent interface
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Added campaign variable to No Agent URL process
git-svn-id: svn://192.168.202.10@2313 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-04-29 13:40:24 +00:00
mattf
24292a4ce1
Fixed issue with manual dial with hotkeys in RATIO method, issue #836
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git-svn-id: svn://192.168.202.10@2307 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-04-19 02:08:16 +00:00
mattf
d25bef97f3
Fixed issue with API dialing and preview in vicidial.php
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git-svn-id: svn://192.168.202.10@2303 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-04-05 18:12:30 +00:00
mattf
68bb26ee60
Added System Settings to allow custom prompts on agent login and when an agent leaves a 3way call in the agent screen.
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Added ability to use url encoded web form addresses in non-agent API add_list and update_list functions.
git-svn-id: svn://192.168.202.10@2296 3d104415-ff17-0410-8863-d5cf3c621b8a
2015-03-09 07:25:15 +00:00