Commit Graph
806 Commits
Author SHA1 Message Date
mattf b930ae2dcd Update of KHOMP code.
git-svn-id: svn://192.168.202.10@3524 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-23 04:22:12 +00:00
mattf 2cc39f6b5e Added populate_lead_owner in-group option
git-svn-id: svn://192.168.202.10@3518 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-12 00:44:38 +00:00
mattf a578f62ebf Added new OWNERCUSTOMx handle methods for DID and Call Menu options
git-svn-id: svn://192.168.202.10@3516 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-08 22:13:40 +00:00
mattf ad7fd1ac62 PHP security fixes.
Added NONE for campaigns in inbound forecasting report
Fix for Issue #1324, new DB index

git-svn-id: svn://192.168.202.10@3509 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-29 03:28:38 +00:00
mattf 233b9a5847 Added PJSIP support for Asterisk 16
git-svn-id: svn://192.168.202.10@3505 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-27 14:36:09 +00:00
mattf bfd1d6d40f Added vicidial_inbound_caller_codes logging to inbound call routing script
git-svn-id: svn://192.168.202.10@3495 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-19 12:38:48 +00:00
mattf 17ca1bc19e Added CID Group Failover campaign setting(cid_group_id_two)
git-svn-id: svn://192.168.202.10@3489 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-01 00:38:51 +00:00
mattf 888a13abfc Added 24-Hour Called Count Limit campaign feature, allows you to limit the number of calls to be placed to a phone number or lead in a 24-hour time period. Also allows for state-based override settings. For more information, read the CALL_COUNT_LIMITS.txt doc.
git-svn-id: svn://192.168.202.10@3483 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-16 05:49:21 +00:00
mattf c5deb6399d Fix for KHOMP AGI script update
git-svn-id: svn://192.168.202.10@3479 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-08 20:46:51 +00:00
mattf 037dcd829a KHOMP integration updates
git-svn-id: svn://192.168.202.10@3478 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-07 22:59:24 +00:00
mattf 36fa349208 Yukon Canada timezone changes
git-svn-id: svn://192.168.202.10@3477 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-07 16:04:18 +00:00
mattf 26d672ae63 Added User override for campaign manual_dial_filter setting
git-svn-id: svn://192.168.202.10@3472 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-05 15:00:49 +00:00
mattf 12abf5be9f Added Transfer No Dispo campaign setting, allowing for transferred calls to not not immediately show the disposition panel on the agent screen.
git-svn-id: svn://192.168.202.10@3470 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-02 14:22:01 +00:00
mattf b2e799cc02 Update to DB schema for new Asteirsk 16 code
git-svn-id: svn://192.168.202.10@3458 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-17 20:00:47 +00:00
mattf 1f249552ec Default security fixes, CVE-2021-28854
git-svn-id: svn://192.168.202.10@3454 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-15 15:10:25 +00:00
mattf 70b2001681 create mysql fix
git-svn-id: svn://192.168.202.10@3452 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-09 21:39:19 +00:00
mattf 43bb8364fe Added In-Group Drop Seconds Override Container and Inbound Manual Dial Agent Forced Ready features
git-svn-id: svn://192.168.202.10@3451 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-09 16:49:24 +00:00
mattf 6228b167a0 Added TILTX features for pre-carrier call filtering
git-svn-id: svn://192.168.202.10@3449 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-06 14:08:45 +00:00
mattf 7a4ce83cc6 Added mohsuggest phone config option for SIP and IAX phones
Added new option/layout to agc/alt_display.php

git-svn-id: svn://192.168.202.10@3435 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-29 21:02:47 +00:00
mattf 072a736182 Added calls_inqueue_count_ campaign options
git-svn-id: svn://192.168.202.10@3431 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-26 15:05:26 +00:00
mattf c864ad6cb8 Added more screen labels for non-form fields
git-svn-id: svn://192.168.202.10@3428 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-22 02:26:19 +00:00
mattf a39afe285b small fix for KHOMP_updater.pl script
git-svn-id: svn://192.168.202.10@3427 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-21 22:07:13 +00:00
mattf dbf7a5e753 Fix for KHOMP outbound AGI script
git-svn-id: svn://192.168.202.10@3426 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-18 03:33:01 +00:00
mattf 5e706c032a Added calls_waiting_vl_ campaign options to add optional lead columns to the agent screen Calls In Queue panel
git-svn-id: svn://192.168.202.10@3425 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-17 16:02:27 +00:00
mattf 2b0f37d4b3 Added 4 fields to vicidial_khomp_log table in KHOMP_settings.sql
git-svn-id: svn://192.168.202.10@3424 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-14 21:44:15 +00:00
mattf 64997696c0 Update to KHOMP SQL setup file
git-svn-id: svn://192.168.202.10@3423 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-13 02:03:01 +00:00
mattf aa93017117 Added Event handlers for new manager events, updates to the listen script
git-svn-id: svn://192.168.202.10@3422 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-08 14:35:22 +00:00
mattf 6d3881a0a3 Added system setting(agent_screen_timer) for selection of JavaScript timer: setTimeout or EventSource for the agent screen
git-svn-id: svn://192.168.202.10@3407 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-28 02:49:24 +00:00
mattf 6212f54a96 Added populate_lead_comments in-group option, Issue #1229
git-svn-id: svn://192.168.202.10@3406 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-26 02:48:36 +00:00
mattf 84966aa96f Added leave_3way_start_recording campaign options
git-svn-id: svn://192.168.202.10@3402 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-25 02:14:25 +00:00
mattf a571da5d91 Added checking of .wav files for asterisk-compatible format in Audio Store
Added display of bad wav file formats on sounds_list Non-Agent API function

git-svn-id: svn://192.168.202.10@3398 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-22 16:52:40 +00:00
mattf f964b23012 Added QC Scorecard presets with recording timestamps
git-svn-id: svn://192.168.202.10@3393 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-20 00:40:56 +00:00
mattf fe57e2dec0 Added system settings for agent_hidden_sound and added more browser_alert_sounds
Added agent screen visibility logging and Agent Hidden Browser Sounds

git-svn-id: svn://192.168.202.10@3390 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-18 06:49:09 +00:00
mattf 0ec30d27e8 Added clear_form campaign option, Issue #1179
git-svn-id: svn://192.168.202.10@3383 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-15 21:54:03 +00:00
mattf a78fd31da8 Added more enhanced_disconnect_logging options in System Settings
git-svn-id: svn://192.168.202.10@3378 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-14 15:01:50 +00:00
mattf 0d48cfbeb0 Added Two-Factor Authentication system, Added mobile_number to User Modify screen
Added BUTTON field type to custom list fields

git-svn-id: svn://192.168.202.10@3373 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-12 19:09:12 +00:00
mattf 79872153e7 Added new QC module with QC scorecards, Quality Control Report, Settings Compare Utility
git-svn-id: svn://192.168.202.10@3369 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-09 21:45:15 +00:00
mattf f3cd309545 Added Default Phone Fields feature, Changed CLEAR LIST to remove custom fields for removed leads in admin.php
Added Added --remove-abandoned-records-only option to ADMIN_custom_table_clean.pl script

git-svn-id: svn://192.168.202.10@3367 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-06 09:47:51 +00:00
mattf 1b2ecb7045 Added SOURCESELECT Custom Field Type
Added ability to calculate basic Math functions in SCRIPT custom field types

git-svn-id: svn://192.168.202.10@3352 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-11 23:43:56 +00:00
mattf 3a28c1574d Added more logging, debug code and fixes for SHARED agent campaigns
git-svn-id: svn://192.168.202.10@3348 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-08 06:16:36 +00:00
mattf 6bd2db8440 Added Agent Search Method override options for campaigns and in-groups.
git-svn-id: svn://192.168.202.10@3341 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-07 20:40:57 +00:00
mattf e8fff646ab Added SHARED_... campaign dial method auto-dial options, for more efficient agent multi-campaign dialing. Read the AGENT_MULTI-CAMPAIGN_DIALING.txt document for more information.
git-svn-id: svn://192.168.202.10@3339 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-02 22:05:07 +00:00
mattf 0123078b0d Fixes for issues with special KHOMP code
git-svn-id: svn://192.168.202.10@3335 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-12-08 20:55:19 +00:00
mattf bde48dde3a Added Transfer-Conf Button Launch campaign setting, allowing you to set a webform window to open when an agent clicks on the Transfer-Conf button.
git-svn-id: svn://192.168.202.10@3334 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-12-02 02:24:19 +00:00
mattf 20c289a2b3 Added Daily Called Count Limits as a campaign setting, with options to count and/or restrict for manual dial calls or not.
Added hopper debug output to the campaign debug report.

git-svn-id: svn://192.168.202.10@3331 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-24 05:24:25 +00:00
mattf 8cddd49af2 Added Agent API function 'vm_message' allowing you to set the VM message to be played to a customer when the agent clicks on the VM button in the agent screen.
git-svn-id: svn://192.168.202.10@3323 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-13 03:16:47 +00:00
mattf bfc2c76f33 Added Campaign setting for Hopper Drop-Run triggering. Forcing the one-time hopper insertion of DROP status leads instead of standard hopper loading.
git-svn-id: svn://192.168.202.10@3314 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-11 20:16:00 +00:00
mattf 1df18a37e7 Added caching of parked call stats
Added display of parked call stats, SLA stats and LIMITED report type to real-time report
Added optional rolling of park_log to archive perl script

git-svn-id: svn://192.168.202.10@3313 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-08 17:40:58 +00:00
mattf 1a6014c60e Added No-Agent No-Queue Delay option for in-groups
git-svn-id: svn://192.168.202.10@3309 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-02 04:52:56 +00:00
mattf dc7c372ef1 Added pause_max_exceptions campaign feature
Fixed issue #1235

git-svn-id: svn://192.168.202.10@3302 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-04 16:30:04 +00:00