ViciDial/agc_2-X
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bfb1d71ae09660916aea55987fbf6040f1e94215
Commit Graph
133 Commits
Author SHA1 Message Date
mattf bfb1d71ae0 Added agi-AGENT_dial_in.agi script to allow for agent dial-in to vicidial sessions. 
bug fixes in CLOSER report and agent PHP scripts

git-svn-id: svn://192.168.202.10@987 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-23 08:31:31 +00:00
mattf 10a30940fe some changes to queue_log logging 
added inbound call stats option to Realtime timeonVDAD screen

git-svn-id: svn://192.168.202.10@984 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-22 19:01:25 +00:00
mattf 0a04faf3c3 bug fixes and translations updates 
git-svn-id: svn://192.168.202.10@982 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-21 11:53:23 +00:00
mattf 78aa22cc19 more queue_log fixes in vicidial.php, vdc_db_query.php and manager_send.php 
git-svn-id: svn://192.168.202.10@980 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-20 19:03:28 +00:00
mattf 21276c1ac1 logging fixes and queue_log fixes 
AST_VDauto_dial.pl fix for deleting vicidial_auto_calls entries

git-svn-id: svn://192.168.202.10@979 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-20 08:06:16 +00:00
mattf 637283797e fixed bug in vicidial.php related to button deactivation in transfer-conference frame 
git-svn-id: svn://192.168.202.10@977 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-15 08:06:31 +00:00
mattf 85ca6f7e6b fixes for manual dial leave 3-way conferences issues 
git-svn-id: svn://192.168.202.10@976 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-13 22:26:53 +00:00
mattf 3915256662 added INBOUND_MAN dial_method to allow for inbound call handling while list dialing manually 
admin.php, vicidial.php

git-svn-id: svn://192.168.202.10@974 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-13 07:58:56 +00:00
mattf ecfe4842e2 fixed manual dial consultative transfer bugs in agc folder scripts 
git-svn-id: svn://192.168.202.10@963 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-11 20:12:44 +00:00
mattf 5ba01f7292 added ability to specify the callerid of an outbound conference call within vicidial.php 
reworked VICIDIAL fronter/closer transfers to be more reliable on high-load systems

git-svn-id: svn://192.168.202.10@959 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-10 19:30:48 +00:00
mattf 85945f643d fixed bug in vicidial.php and manager_send.php that could cause shared sessions 
git-svn-id: svn://192.168.202.10@956 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-02 23:09:18 +00:00
mattf 0115f559b0 rewrote leave-3way call functionality in vicidial.php for external calls 
added more conferences and made some changes to the default extensions.conf files

git-svn-id: svn://192.168.202.10@951 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-15 22:01:26 +00:00
mattf 3900544b99 added campaign-specific DNC feature, affected 11 scripts 
updated docs for new versions

git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-10 05:26:13 +00:00
mattf af2d33c881 added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns 
added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader

git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-02 11:10:33 +00:00
mattf df5a26041f in branch and trunk changed admin_modify_lead.php comments field to TEXTAREA 
in trunk fixed recording_log vicidial_id logging issues in vicidial.php/manager_send.php/vdc_db_query.php

git-svn-id: svn://192.168.202.10@932 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-08-07 07:02:57 +00:00
mattf cbaf2010a2 bug fix for all audio handling scripts 
logging fix for ALL_inbound/_outbound and vdc_db_query.php scripts for specific situations on blended call handling systems

git-svn-id: svn://192.168.202.10@931 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-08-04 23:14:42 +00:00
mattf 49bc6e6f14 changed recording extension in vicidial.php 
IMPORTANT! add 58600XXX to your dialplan, see extensions.conf.sample for info
added new QC-related fields to admin.php
added new QC_gather_records.pl script
made several changes to the QC_process doc
fixed ALL_inbound AGI voicemail bug

git-svn-id: svn://192.168.202.10@926 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-22 22:54:17 +00:00
mattf 7ec8917bdc fixed vicidial.php bug when alt-dialing and clicking on the hangup button at the right time overwrites alt dial links. Shows most on high-latency web connections 
git-svn-id: svn://192.168.202.10@918 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-10 05:36:59 +00:00
mattf 5d494f2a74 fixed issue with default-alt-dial option in vicidial.php 
git-svn-id: svn://192.168.202.10@913 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-09 08:44:30 +00:00
mattf f818a2aaf0 added status time stats to VDAD and CLOSER reports 
added default-alt-dial option to vicidial.php

git-svn-id: svn://192.168.202.10@912 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-09 07:58:15 +00:00
mattf 4ef83ca186 some minor database changes 
changes to vicidial.php and helper apps to link recording_log entries to vicidial_log and vicidial_closer_log entries.

git-svn-id: svn://192.168.202.10@911 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-08 03:42:00 +00:00
mattf 19b855a97a translation fixes in vicidial.php 
git-svn-id: svn://192.168.202.10@909 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-06 09:50:03 +00:00
mattf 54ff316269 fixed manual dial no-hopper-leads bug in vicidial.php 
added DEAD status to timeonVDADall script for agents INCALL with no actual call

git-svn-id: svn://192.168.202.10@907 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-04 10:09:02 +00:00
mattf 4a44e08def moved the seconds field in vicidial.php 
added API functions for hangup and dispo to agent interface
added campaign option for queue calls waiting count

git-svn-id: svn://192.168.202.10@906 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-04 03:02:50 +00:00
mattf 755edeae74 fixed queue_log bug 
added alter customer phone number and user override options to vdc and admin

git-svn-id: svn://192.168.202.10@905 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-03 09:14:32 +00:00
mattf 6f106c8702 more work on timeclock edit page 
fixed display bug in timeonVDADall report
added queue_log logging to manual dial and inbound calling

git-svn-id: svn://192.168.202.10@902 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-07-01 02:52:49 +00:00
mattf 2eb55a91e9 fixed multi-lingual versions bugs with reserved words PAUSE and STATUS 
git-svn-id: svn://192.168.202.10@901 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-29 14:43:01 +00:00
mattf 44315a0a34 fixed bug in vicidial.php manual dial that did not populate source_id 
changed campaign_cid to VARCHAR(20) in Trunk

git-svn-id: svn://192.168.202.10@900 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-28 06:56:36 +00:00
mattf b9ea440200 added timeclock_edit script 
added date and phone number format definitions to admin.php/vicidial.php and DB

git-svn-id: svn://192.168.202.10@895 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-06-25 07:18:20 +00:00
mattf b181434db3 Added timeclock.php for user timeclock logging in and out and linked to it from vicidial.php/admin.php/welcome.php 
Added vicidial_redirect.php for easy redirection of bookmarked vicidial.php phone login links
Fixed bug in service level report

git-svn-id: svn://192.168.202.10@872 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-23 20:52:14 +00:00
mattf 01ebe3400f added SURVEY script functionality to ALL_outbound script 
added posttime update to ALL_inbound script to prevent timeouts on playing of hold message
added calls-in-queue display to agent vicidial.php screen

git-svn-id: svn://192.168.202.10@869 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-20 09:01:03 +00:00
mattf 66badaad6f fixed bug in script display for vicidial.php 
git-svn-id: svn://192.168.202.10@856 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-07 13:37:54 +00:00
mattf bd50fa82c7 added phones_alias feature to allow for an alias to a group of phones entries for easier phone-login-load-balancing 
Updated install docs to use Apache 2.2.8 and PHP 5.2.6
Update to Closer report

git-svn-id: svn://192.168.202.10@852 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-06 13:15:43 +00:00
mattf 62b3b7fe8e added after hours transfer group to in-groups 
added collection of hangup reason for in/out calls into vicidial_log and vicidial_closer_log as well as display of those values in stats pages

git-svn-id: svn://192.168.202.10@851 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-05-01 09:19:15 +00:00
mattf 023b83fec4 made several changes to UTF8 compatibility for internationalization. 
better importing/display of non-latin leads
rewriting of UTF8 database commands for scripts
updating of docs
building of language builds for 2.0.4 branch
addition of vicidial_it Italian Administration it_language_admin.txt and build

git-svn-id: svn://192.168.202.10@848 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-29 08:32:42 +00:00
mattf 641fe3ab5c Added phone login to timeonVDAD reports 
Added toggled sorting columns for timeonVDADall report
updated BASE INSTALL doc and vicidial.php comments

git-svn-id: svn://192.168.202.10@843 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-22 07:07:48 +00:00
mattf 6bfdded998 bug fix for load-balance phone login as well as more server validation added 
git-svn-id: svn://192.168.202.10@838 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-17 00:15:42 +00:00
mattf 41e886660c added ability to update the computer_ip in the phones table upon vicidial.php agent login 
added QC status codes section to admin.php

git-svn-id: svn://192.168.202.10@834 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-16 10:18:12 +00:00
mattf d060d717ba bug fix for agi-VDAD_ALL_inbound.agi for fewest calls 
bug fixes for manual dial transfers to closer

git-svn-id: svn://192.168.202.10@821 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-04-02 05:46:22 +00:00
mattf 6aa006e898 fixed bug in vicidial.php/vdc_db_query on VDAD calls 
added fcstats.php fronter/closer stats for in-groups

git-svn-id: svn://192.168.202.10@816 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-28 15:57:41 +00:00
mattf 55c25801d1 bug fix for agi-VDAD_ALL_outbound.agi 
Added ability to override recording options of a campaign for individual in-groups
extensions.conf update

git-svn-id: svn://192.168.202.10@799 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-18 03:43:46 +00:00
mattf 7e11962fc1 Changed license to AGPLv2 
Added VICIDIAL_fix_lead_statuses.pl script

git-svn-id: svn://192.168.202.10@788 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-10 08:02:30 +00:00
mattf 0ed954628e Added ability to send dropped calls into an inbound group at drop time 
changed callbacks to allow for 5 minutes increments

git-svn-id: svn://192.168.202.10@786 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-03-02 08:07:04 +00:00
mattf 02a8684f02 Added option for ip_relay in install.pl and keepalive script(and in astguiclient.conf) to be used for blind monitoring of agents. 
Also, updated conf file generation utility in install.pl and the default conf file examples with the new blind monitoring settings and reduced-complexity multi-server extens

git-svn-id: svn://192.168.202.10@785 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-02-27 21:22:09 +00:00
mattf df9149c49e added ability for agents to change in-groups in CLOSER-type campaigns without logging out 
updated docs
started work on adding a QC feature to the admin.php script

git-svn-id: svn://192.168.202.10@770 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-17 09:38:18 +00:00
mattf 1e06cb9f24 added gender to vicidial.php. It was alredy passing as a hidden field this change allows the value to be changed. Shows up as gender_list field in the display as a select list. 
git-svn-id: svn://192.168.202.10@760 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-01-09 20:14:10 +00:00
mattf b85ca35957 added hard-code option to kick all calls from conference in vicidial.php in trunk 
changed how closer call logging works to test in trunk

git-svn-id: svn://192.168.202.10@753 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-12-26 16:27:08 +00:00
mattf 85a7ca3d14 added ability to flag special channel in CALLS IN THIS SESSION in vicidial.php. string defined in dbconnect.php 
git-svn-id: svn://192.168.202.10@748 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-12-17 14:09:13 +00:00
mattf 86a1c29a91 SQL bug fixed in AST_manager_listen.php 
callbacks count and list bug fixed in vicidial.php and vdc_db_query.php
Documentation updates

git-svn-id: svn://192.168.202.10@737 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-30 09:12:04 +00:00
mattf a4c8635ea4 added 1 second sleep before reading prompts in ivr_recording AGI script 
added option to search across all lists within a campaign for inbound calls in ALL_inbound AGI script
minor bug fixes

git-svn-id: svn://192.168.202.10@736 3d104415-ff17-0410-8863-d5cf3c621b8a
 2007-11-28 23:02:59 +00:00