Commit Graph
851 Commits
Author SHA1 Message Date
mattf c54a5b6873 fixed issues with remote agent pl script
added hangup for left 3way vicidial_conferences in conf_update script

git-svn-id: svn://192.168.202.10@958 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-09 14:11:56 +00:00
mattf b61ea16361 added many new inbound groups options including place-in-line and estimated hold time
added DID call routing features from web interface
docs updates and example conf files updates

git-svn-id: svn://192.168.202.10@957 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-07 09:34:41 +00:00
mattf 85945f643d fixed bug in vicidial.php and manager_send.php that could cause shared sessions
git-svn-id: svn://192.168.202.10@956 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-10-02 23:09:18 +00:00
frankw 6c95dd9605 changed missleading file name for audio conversion tools
git-svn-id: svn://192.168.202.10@955 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-18 09:25:03 +00:00
frankw 1cfb5c191e audio conversion tools scripts for sounds and music on hold files
git-svn-id: svn://192.168.202.10@954 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-18 09:23:46 +00:00
frankw 3d825236d4 Sample config for 4 PRI Card with E1 lines in Europe
git-svn-id: svn://192.168.202.10@953 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-18 09:17:37 +00:00
mattf 2a83e67dc3 Fixed vicidial_list inserts in first_server_install.sql
git-svn-id: svn://192.168.202.10@952 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-17 11:27:16 +00:00
mattf 0115f559b0 rewrote leave-3way call functionality in vicidial.php for external calls
added more conferences and made some changes to the default extensions.conf files

git-svn-id: svn://192.168.202.10@951 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-15 22:01:26 +00:00
mattf cc6a344cb6 Added optional dialplan entries to sample extensions.conf to play a not-in-service message for invalid phone numbers that cannot be dialing in North America
git-svn-id: svn://192.168.202.10@949 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-10 06:17:48 +00:00
mattf 3900544b99 added campaign-specific DNC feature, affected 11 scripts
updated docs for new versions

git-svn-id: svn://192.168.202.10@948 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-10 05:26:13 +00:00
mikec f1e314125d Fixed bug that on systems where mysql root user has a password the mysqldump would not work
Fixed bug that on systems that do not use rc.local the backup of the other conf files would fail


git-svn-id: svn://192.168.202.10@947 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-08 18:52:59 +00:00
mattf af2d33c881 added campaign option to allow for restriction of manual dialing to only the leads within the lists for the active campaigns
added option (for IE users only) to copy a field to the agent computer's clipboard upon a call being sent to an agent
added new method for alternate number dialing, allowing over 65,000 alternate numbers per lead. Leads must be loaded using the CLI lead loader

git-svn-id: svn://192.168.202.10@945 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-09-02 11:10:33 +00:00
mattf 463fd1d675 fixed issue in AGI ALL inbound script where hold prompt would not be played
git-svn-id: svn://192.168.202.10@944 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-21 05:35:05 +00:00
mattf f1f955fda9 fix bug in VICIDIAL_IN_new_leads_file.pl
git-svn-id: svn://192.168.202.10@940 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-13 05:52:10 +00:00
mattf ab8bd1f92b Added sale and dead lead fields to status categories and admin.php
git-svn-id: svn://192.168.202.10@938 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-10 03:17:10 +00:00
mattf 9dd9da58ad fixed improper filenames in SuSE directory
git-svn-id: svn://192.168.202.10@937 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-10 02:43:51 +00:00
mikec ab79fb6c4e git-svn-id: svn://192.168.202.10@936 3d104415-ff17-0410-8863-d5cf3c621b8a 2008-08-10 01:20:02 +00:00
mikec 6fea53f87e git-svn-id: svn://192.168.202.10@935 3d104415-ff17-0410-8863-d5cf3c621b8a 2008-08-10 01:19:52 +00:00
mikec 479889f55a git-svn-id: svn://192.168.202.10@934 3d104415-ff17-0410-8863-d5cf3c621b8a 2008-08-10 01:19:41 +00:00
mattf 9108cb5a49 vdc_db_query.php commented out debug recording logfile
git-svn-id: svn://192.168.202.10@933 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-07 07:04:55 +00:00
mattf df5a26041f in branch and trunk changed admin_modify_lead.php comments field to TEXTAREA
in trunk fixed recording_log vicidial_id logging issues in vicidial.php/manager_send.php/vdc_db_query.php

git-svn-id: svn://192.168.202.10@932 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-07 07:02:57 +00:00
mattf cbaf2010a2 bug fix for all audio handling scripts
logging fix for ALL_inbound/_outbound and vdc_db_query.php scripts for specific situations on blended call handling systems

git-svn-id: svn://192.168.202.10@931 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-04 23:14:42 +00:00
mattf c17292ae7e optimized all AST_CRON_audio handling scripts to be more efficient
added new minicsv file format for CLI lead loader script
in trunk, added new non-agent API script(add a new lead)

git-svn-id: svn://192.168.202.10@930 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-08-01 04:52:26 +00:00
mattf 09e640c727 change in VDAD and CLOSER stats pages to custom category status, not including UNDEFINED
git-svn-id: svn://192.168.202.10@929 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-24 04:18:55 +00:00
mattf 3a0a556edd fixed single-quote bug in comments in vdc_db_query.php
fixed manual dial hopper priority bug in vdc_db_query.php

git-svn-id: svn://192.168.202.10@928 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-23 02:49:46 +00:00
mattf 9741542d21 added status categories information to the VDADstats and CLOSERstats reports
git-svn-id: svn://192.168.202.10@927 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-23 02:00:37 +00:00
mattf 49bc6e6f14 changed recording extension in vicidial.php
IMPORTANT! add 58600XXX to your dialplan, see extensions.conf.sample for info
added new QC-related fields to admin.php
added new QC_gather_records.pl script
made several changes to the QC_process doc
fixed ALL_inbound AGI voicemail bug

git-svn-id: svn://192.168.202.10@926 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-22 22:54:17 +00:00
mattf 86238c8316 added lead recycle limit counts to admin.php
set 2.0.4 branch to RC3 release

git-svn-id: svn://192.168.202.10@924 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-16 03:56:39 +00:00
mattf 1e058d930e documentation and example file updates
git-svn-id: svn://192.168.202.10@923 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-15 03:56:54 +00:00
mattf 4b2584488c bug fixes and tweaks for new Lead Recycling method
git-svn-id: svn://192.168.202.10@922 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-13 22:02:40 +00:00
mattf a7cef459d6 added last_local_call_time field to vicidial_list table. This change affected many scripts from the hopper loaders to the lead loaders to the vdc_db_query.php agent-side script. A script was created to populate this field from the logs: VICIDIAL_last_local_call_time_UPDATE.pl
git-svn-id: svn://192.168.202.10@921 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-13 15:45:22 +00:00
mattf e584e016f8 fixed bug in agent_performance_detail report, time display
git-svn-id: svn://192.168.202.10@920 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-13 00:11:07 +00:00
mattf 071e644d01 added default manual dial campaign list, database changes
git-svn-id: svn://192.168.202.10@919 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-11 07:59:10 +00:00
mattf 7ec8917bdc fixed vicidial.php bug when alt-dialing and clicking on the hangup button at the right time overwrites alt dial links. Shows most on high-latency web connections
git-svn-id: svn://192.168.202.10@918 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-10 05:36:59 +00:00
mattf d46a5710f8 update to admin_search_lead.php page to search by user, list_id and/or status
git-svn-id: svn://192.168.202.10@917 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-10 04:51:44 +00:00
mikec a309c7da43 Fixed the example
git-svn-id: svn://192.168.202.10@916 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 16:03:32 +00:00
mikec d8e27cfc0f Script to test outbound calling
git-svn-id: svn://192.168.202.10@915 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 15:16:38 +00:00
mattf 78cf8e3251 changed example conf files to UNIX file format
git-svn-id: svn://192.168.202.10@914 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 14:28:17 +00:00
mattf 5d494f2a74 fixed issue with default-alt-dial option in vicidial.php
git-svn-id: svn://192.168.202.10@913 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 08:44:30 +00:00
mattf f818a2aaf0 added status time stats to VDAD and CLOSER reports
added default-alt-dial option to vicidial.php

git-svn-id: svn://192.168.202.10@912 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-09 07:58:15 +00:00
mattf 4ef83ca186 some minor database changes
changes to vicidial.php and helper apps to link recording_log entries to vicidial_log and vicidial_closer_log entries.

git-svn-id: svn://192.168.202.10@911 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-08 03:42:00 +00:00
mattf 79115841f1 fixes for timeclock_report.php
git-svn-id: svn://192.168.202.10@910 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-07 11:57:14 +00:00
mattf 19b855a97a translation fixes in vicidial.php
git-svn-id: svn://192.168.202.10@909 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-06 09:50:03 +00:00
mattf a034da3605 fixed manual dial no-leads in hopper issue in 204 vicidial.php
fixed default gmt_offset in ALL_inbound AGI script

git-svn-id: svn://192.168.202.10@908 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-05 08:16:30 +00:00
mattf 54ff316269 fixed manual dial no-hopper-leads bug in vicidial.php
added DEAD status to timeonVDADall script for agents INCALL with no actual call

git-svn-id: svn://192.168.202.10@907 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-04 10:09:02 +00:00
mattf 4a44e08def moved the seconds field in vicidial.php
added API functions for hangup and dispo to agent interface
added campaign option for queue calls waiting count

git-svn-id: svn://192.168.202.10@906 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-04 03:02:50 +00:00
mattf 755edeae74 fixed queue_log bug
added alter customer phone number and user override options to vdc and admin

git-svn-id: svn://192.168.202.10@905 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-03 09:14:32 +00:00
mattf 2edff513ab finished timeclock_edit.php script
basic functionality of timeclock features are done

git-svn-id: svn://192.168.202.10@904 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 17:28:37 +00:00
mattf 917364df4f added ability to edit main phone_number in the admin_modify_lead page
git-svn-id: svn://192.168.202.10@903 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 13:04:29 +00:00
mattf 6f106c8702 more work on timeclock edit page
fixed display bug in timeonVDADall report
added queue_log logging to manual dial and inbound calling

git-svn-id: svn://192.168.202.10@902 3d104415-ff17-0410-8863-d5cf3c621b8a
2008-07-01 02:52:49 +00:00