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Author SHA1 Message Date
mattf d23f5e1dbf Added CallerID to the Hangup Cause Report output 
Added logging to vicidial.php

git-svn-id: svn://192.168.202.10@3338 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-12-31 21:57:08 +00:00
mattf 400294b930 Changes for PHP8 compatibility 
git-svn-id: svn://192.168.202.10@3337 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-12-14 23:07:01 +00:00
mattf df33d314a4 Fix for custom fields issue when downloading list with no custom fields itself 
git-svn-id: svn://192.168.202.10@3336 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-12-08 21:32:03 +00:00
mattf 0123078b0d Fixes for issues with special KHOMP code 
git-svn-id: svn://192.168.202.10@3335 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-12-08 20:55:19 +00:00
mattf bde48dde3a Added Transfer-Conf Button Launch campaign setting, allowing you to set a webform window to open when an agent clicks on the Transfer-Conf button. 
git-svn-id: svn://192.168.202.10@3334 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-12-02 02:24:19 +00:00
mattf df7e5146c1 Added group_by_campaign option to agent_stats_export function of the Non-Agent API 
git-svn-id: svn://192.168.202.10@3333 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-12-01 21:57:09 +00:00
mattf 5e5890e307 Help documentation update for 3-way stop recording exception 
git-svn-id: svn://192.168.202.10@3332 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-30 14:32:56 +00:00
mattf 20c289a2b3 Added Daily Called Count Limits as a campaign setting, with options to count and/or restrict for manual dial calls or not. 
Added hopper debug output to the campaign debug report.

git-svn-id: svn://192.168.202.10@3331 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-24 05:24:25 +00:00
mattf 59ec9cf80e Fix for time logging inserts/updates to database for AST_update_AMI2.pl script. 
git-svn-id: svn://192.168.202.10@3330 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-20 02:24:28 +00:00
mattf d95c481a37 Fix for blank page after certain updates submitted to modify lead page 
git-svn-id: svn://192.168.202.10@3329 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-19 22:26:23 +00:00
mattf 2c9c232b76 Fix for issue #1245 
git-svn-id: svn://192.168.202.10@3328 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-19 17:31:22 +00:00
mattf fc34de336c Better compatibility with non-latin data input in agent screen and main admin web pages 
Translation bug fixed in list merge script, Issue #1236

git-svn-id: svn://192.168.202.10@3327 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-19 14:37:16 +00:00
mattf 17949d4643 Allow inclusion of Real-Time report in custom reports 
git-svn-id: svn://192.168.202.10@3326 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-14 11:42:03 +00:00
mattf c4105be32d Added server_ip information and extra inbound call information to extended log view in admin_modify_lead.php page 
git-svn-id: svn://192.168.202.10@3325 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-13 14:20:45 +00:00
mattf f9f18b797b Added delete_did option to update_did function, Issue #1242 
git-svn-id: svn://192.168.202.10@3324 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-13 12:57:19 +00:00
mattf 8cddd49af2 Added Agent API function 'vm_message' allowing you to set the VM message to be played to a customer when the agent clicks on the VM button in the agent screen. 
git-svn-id: svn://192.168.202.10@3323 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-13 03:16:47 +00:00
mattf a4341f4500 Added better QueueMetrics misconfiguration error handling to agent screen 
git-svn-id: svn://192.168.202.10@3322 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-12 16:17:51 +00:00
mattf 76686465ae Fix for side menu issue #1223 
git-svn-id: svn://192.168.202.10@3321 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-12 15:19:35 +00:00
mattf 052bd27950 Fix for AGENT routing, check for availability, issue #1211 
git-svn-id: svn://192.168.202.10@3320 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-12 15:09:16 +00:00
mattf 8e43a0a0e7 Fix for AGENTDIRECT selected in-groups in agent screen issue #1241 
git-svn-id: svn://192.168.202.10@3319 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-12 02:44:56 +00:00
mattf e4d92e7710 Fix for side menu issue #1233 
git-svn-id: svn://192.168.202.10@3318 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-12 01:05:36 +00:00
mattf 61a88d0ab1 Fix for CID Groups permissions issue #1234 
git-svn-id: svn://192.168.202.10@3317 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-11 23:26:09 +00:00
mattf 46f2402a35 Translation issue fix, Issue #1231 
git-svn-id: svn://192.168.202.10@3316 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-11 21:30:50 +00:00
mattf e736c5cb8f Fix for Issue #1230 
git-svn-id: svn://192.168.202.10@3315 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-11 21:24:55 +00:00
mattf bfc2c76f33 Added Campaign setting for Hopper Drop-Run triggering. Forcing the one-time hopper insertion of DROP status leads instead of standard hopper loading. 
git-svn-id: svn://192.168.202.10@3314 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-11 20:16:00 +00:00
mattf 1df18a37e7 Added caching of parked call stats 
Added display of parked call stats, SLA stats and LIMITED report type to real-time report
Added optional rolling of park_log to archive perl script

git-svn-id: svn://192.168.202.10@3313 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-08 17:40:58 +00:00
mattf 1384d44cce Fix for issue with populate_lead_source menu in admin.php 
git-svn-id: svn://192.168.202.10@3312 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-07 04:26:52 +00:00
mattf 971719041d Added EXITEMPTY and CALLSTATUS queue_log entry for NANQUE calls 
git-svn-id: svn://192.168.202.10@3311 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-07 03:03:07 +00:00
mattf b88eac841f Added campaign_id option to agent_stats_export function in Non-Agent API 
git-svn-id: svn://192.168.202.10@3310 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-06 22:04:03 +00:00
mattf 1a6014c60e Added No-Agent No-Queue Delay option for in-groups 
git-svn-id: svn://192.168.202.10@3309 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-11-02 04:52:56 +00:00
mattf 386e523e34 Changed 2 new admin pages to allow access for level 8 users 
git-svn-id: svn://192.168.202.10@3308 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-30 04:08:02 +00:00
mattf f6be23ab11 Fix for LIVE call issue in top_panel 
Fix for short CIDnumber issue in inbound calltime check AGI
Fix for AGENTDIRECT issue in ALL inbound AGI

git-svn-id: svn://192.168.202.10@3307 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-27 03:37:01 +00:00
mattf 88eb1b32f1 Fix for pause max codes exceptions issue when pausing more than once in the same pause session 
Added the force_agent_logout.php admin page

git-svn-id: svn://192.168.202.10@3306 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-26 05:45:47 +00:00
mattf 98de64699b Added reset_agent_pass.php page 
git-svn-id: svn://192.168.202.10@3305 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-23 06:14:58 +00:00
mattf 7084616494 Added force change password feature functionality for the agent screen 
git-svn-id: svn://192.168.202.10@3304 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-12 20:44:39 +00:00
mattf e16e4b19d8 Fix for admin menu items display in some non admin.php admin pages 
git-svn-id: svn://192.168.202.10@3303 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-07 20:00:37 +00:00
mattf dc7c372ef1 Added pause_max_exceptions campaign feature 
Fixed issue #1235

git-svn-id: svn://192.168.202.10@3302 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-04 16:30:04 +00:00
mattf ffc9d9716b Added extension as recording_lookup option 
Allowed for secure sounds_web_server setting

git-svn-id: svn://192.168.202.10@3301 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-10-04 13:13:36 +00:00
mattf eb85c6a885 Added two new drop calculations to the Inbound Report and v2 
git-svn-id: svn://192.168.202.10@3300 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-24 13:37:54 +00:00
mattf 2dc98ea8ec Added system settings allowing you to remove digits from the beginning of a phone number when it is manual dialed or through the web lead loader. 
Fixed issue with Team Performance Detail report

git-svn-id: svn://192.168.202.10@3299 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-24 00:51:56 +00:00
mattf e43763bd32 Added agent-lag-time to agent_status action in alt_display.php 
Modified for sale counts to be campaign-specific in Team Performance Detail report

git-svn-id: svn://192.168.202.10@3298 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-20 17:08:11 +00:00
mattf 6629489635 fixes for additional modify_leads options 
git-svn-id: svn://192.168.202.10@3297 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-17 17:04:27 +00:00
mattf 00638d3083 Added the ability to modify the status of any call or agent log in the Admin Modify Lead page. Must use new 'Modify Leads' options to enable for a user. 
git-svn-id: svn://192.168.202.10@3296 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-17 03:34:45 +00:00
mattf 3bdb6b3e9c Fixes for surveys with hash-star in outbound AGI 
git-svn-id: svn://192.168.202.10@3295 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-16 02:23:54 +00:00
mattf 3bab989ea0 small fix to last commit 
git-svn-id: svn://192.168.202.10@3294 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-14 12:49:41 +00:00
mattf 0c30210a4c Added UNSELECTED options for campaign alt_number_dialing 
git-svn-id: svn://192.168.202.10@3293 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-13 12:25:44 +00:00
mattf 846ada63bb Added more get_call_launch PREVIEW_ options 
git-svn-id: svn://192.168.202.10@3292 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-12 20:57:34 +00:00
mattf e1070b637c Fix for script_top_dispo issue #1228 in vicidial.php 
git-svn-id: svn://192.168.202.10@3291 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-09 13:56:04 +00:00
mattf 77f73a9d3b Fix for Khomp AGI code 
git-svn-id: svn://192.168.202.10@3290 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-02 20:11:02 +00:00
mattf acc81ab085 Added more password security tools to the ENCRYPTED_PASSWORDS.txt document 
git-svn-id: svn://192.168.202.10@3289 3d104415-ff17-0410-8863-d5cf3c621b8a
 2020-09-02 01:41:14 +00:00