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  • 63e7e6c245 Better compatibility with non-latin data input in agent screen and main admin web pages Translation bug fixed in list merge script, Issue #1236 mattf 2020-11-19 14:37:16 +00:00
  • f080a18588 Allow inclusion of Real-Time report in custom reports mattf 2020-11-14 11:42:03 +00:00
  • 5fe6549ba5 Added server_ip information and extra inbound call information to extended log view in admin_modify_lead.php page mattf 2020-11-13 14:20:45 +00:00
  • 769d7616b3 Added delete_did option to update_did function, Issue #1242 mattf 2020-11-13 12:57:19 +00:00
  • 28258bed5f Added Agent API function 'vm_message' allowing you to set the VM message to be played to a customer when the agent clicks on the VM button in the agent screen. mattf 2020-11-13 03:16:47 +00:00
  • ccf42d6c24 Added better QueueMetrics misconfiguration error handling to agent screen mattf 2020-11-12 16:17:51 +00:00
  • 8941605f69 Fix for side menu issue #1223 mattf 2020-11-12 15:19:35 +00:00
  • 6d3ef26863 Fix for AGENT routing, check for availability, issue #1211 mattf 2020-11-12 15:09:16 +00:00
  • 9a04537db3 Fix for AGENTDIRECT selected in-groups in agent screen issue #1241 mattf 2020-11-12 02:44:56 +00:00
  • e40ea84746 Fix for side menu issue #1233 mattf 2020-11-12 01:05:36 +00:00
  • 2ac096f1bd Fix for CID Groups permissions issue #1234 mattf 2020-11-11 23:26:09 +00:00
  • 94bfadae86 Translation issue fix, Issue #1231 mattf 2020-11-11 21:30:50 +00:00
  • 9bfad138aa Fix for Issue #1230 mattf 2020-11-11 21:24:55 +00:00
  • 0ff02d9165 Added Campaign setting for Hopper Drop-Run triggering. Forcing the one-time hopper insertion of DROP status leads instead of standard hopper loading. mattf 2020-11-11 20:16:00 +00:00
  • efa3b3796a Added caching of parked call stats Added display of parked call stats, SLA stats and LIMITED report type to real-time report Added optional rolling of park_log to archive perl script mattf 2020-11-08 17:40:58 +00:00
  • da3f5c2452 Fix for issue with populate_lead_source menu in admin.php mattf 2020-11-07 04:26:52 +00:00
  • 64d46c98b0 Added EXITEMPTY and CALLSTATUS queue_log entry for NANQUE calls mattf 2020-11-07 03:03:07 +00:00
  • dae079684d Added campaign_id option to agent_stats_export function in Non-Agent API mattf 2020-11-06 22:04:03 +00:00
  • 91bfd5155d Added No-Agent No-Queue Delay option for in-groups mattf 2020-11-02 04:52:56 +00:00
  • 495abc2ad6 Changed 2 new admin pages to allow access for level 8 users mattf 2020-10-30 04:08:02 +00:00
  • 3ee69f75ab Fix for LIVE call issue in top_panel Fix for short CIDnumber issue in inbound calltime check AGI Fix for AGENTDIRECT issue in ALL inbound AGI mattf 2020-10-27 03:37:01 +00:00
  • 1e918cb15e Fix for pause max codes exceptions issue when pausing more than once in the same pause session Added the force_agent_logout.php admin page mattf 2020-10-26 05:45:47 +00:00
  • 0d1ac92750 Added reset_agent_pass.php page mattf 2020-10-23 06:14:58 +00:00
  • 4fc48d259d Added force change password feature functionality for the agent screen mattf 2020-10-12 20:44:39 +00:00
  • 97586986dd Fix for admin menu items display in some non admin.php admin pages mattf 2020-10-07 20:00:37 +00:00
  • 954f2ba407 Added pause_max_exceptions campaign feature Fixed issue #1235 mattf 2020-10-04 16:30:04 +00:00
  • fb0410ade4 Added extension as recording_lookup option Allowed for secure sounds_web_server setting mattf 2020-10-04 13:13:36 +00:00
  • 1eb1ae1112 Added two new drop calculations to the Inbound Report and v2 mattf 2020-09-24 13:37:54 +00:00
  • 0d22dcadd7 Added system settings allowing you to remove digits from the beginning of a phone number when it is manual dialed or through the web lead loader. Fixed issue with Team Performance Detail report mattf 2020-09-24 00:51:56 +00:00
  • b2cd8ad112 Added agent-lag-time to agent_status action in alt_display.php Modified for sale counts to be campaign-specific in Team Performance Detail report mattf 2020-09-20 17:08:11 +00:00
  • 08a63b467a fixes for additional modify_leads options mattf 2020-09-17 17:04:27 +00:00
  • f1d363403f Added the ability to modify the status of any call or agent log in the Admin Modify Lead page. Must use new 'Modify Leads' options to enable for a user. mattf 2020-09-17 03:34:45 +00:00
  • 2bb59d12e3 Fixes for surveys with hash-star in outbound AGI mattf 2020-09-16 02:23:54 +00:00
  • 4db26c22fd small fix to last commit mattf 2020-09-14 12:49:41 +00:00
  • b16effe05d Added UNSELECTED options for campaign alt_number_dialing mattf 2020-09-13 12:25:44 +00:00
  • cc95483c5a Added more get_call_launch PREVIEW_ options mattf 2020-09-12 20:57:34 +00:00
  • 8a650c9c38 Fix for script_top_dispo issue #1228 in vicidial.php mattf 2020-09-09 13:56:04 +00:00
  • b0562f5263 Fix for Khomp AGI code mattf 2020-09-02 20:11:02 +00:00
  • 4b3923b20f Added more password security tools to the ENCRYPTED_PASSWORDS.txt document mattf 2020-09-02 01:41:14 +00:00
  • 471bb4efdc Fix for early permissions message in admin_languages.php, Issue #1227 mattf 2020-08-28 20:30:48 +00:00
  • de3e8933d8 cmall change for last commit mattf 2020-08-28 19:44:56 +00:00
  • 571c504f87 Fixed issue with dispo URL statuse being sent for CBHOLD statuses in vdc_db_query.php mattf 2020-08-28 19:43:35 +00:00
  • 8083f72e1c Added alt_display.php script mattf 2020-08-28 15:08:30 +00:00
  • ef596f0996 Added code and instructions for multi-campaign outbound agents, see the AGENT_MULTI-CAMPAIGN_DIALING.txt doc mattf 2020-08-26 13:44:19 +00:00
  • e77ea053d5 Added WebSockets doc mattf 2020-08-26 12:13:30 +00:00
  • 48c4eea438 Added options for manual-only and auto-only sip actions mattf 2020-08-26 04:47:05 +00:00
  • a48936f9ff Added search_method BLOCK option for hopper_list function in non-agent API mattf 2020-08-26 04:31:02 +00:00
  • a476d26216 Finished adding button colors for admin web screens mattf 2020-08-26 04:29:50 +00:00
  • 239a4b8189 small fix for rare real-time report pause limit issue mattf 2020-08-17 17:08:39 +00:00
  • 4350942cd6 Added CID Groups to several labels to Bulk Tools script Removed the link to delete the 'default' DID entry in admin.php mattf 2020-08-16 13:33:40 +00:00
  • af633bf1af Fixed issue with cid_cb_confirmed_filename multi-prompt not playing last file in ALL-inbound AGI script mattf 2020-08-16 13:11:26 +00:00
  • e7b0196900 Added campaigns_list & hopper_list functions to the Non-Agent API mattf 2020-08-15 20:29:55 +00:00
  • da439529b2 Added agent-paused 10 & 15 minute indicators to Real-time report mattf 2020-08-15 14:05:14 +00:00
  • 7e1e650436 Added option '2' to the User Modify "Modify Leads" setting allowing admin users to modify all lead fields except for phone number and alt phone. mattf 2020-08-15 04:42:29 +00:00
  • c760501809 Added International DNC scrub features mattf 2020-08-15 03:08:08 +00:00
  • 8382e673d5 Added options for HTML formatting and UTF-8 charset in emails through the dispo_send_email.php script. mattf 2020-08-14 23:14:36 +00:00
  • a08f81e8c8 Added ADMIN_custom_table_clean.pl, requires DB permissions change to use, read comments mattf 2020-07-29 15:26:14 +00:00
  • a8158e8173 Fix for last commit mattf 2020-07-19 21:13:51 +00:00
  • 71e3838abe Added EVERY_NEW_ALLCALL option for QM PAUSEREASON system setting mattf 2020-07-19 20:56:11 +00:00
  • 90dad56323 Added doc for encrypted call recordings mattf 2020-07-17 20:03:06 +00:00
  • 1e16f97d79 Fix for use_custom_cid variable issue in vdc_db_query.php mattf 2020-07-13 00:37:12 +00:00
  • e9ddf77e48 Added EVERY_NEW_ADMINCALL option for QM PAUSEREASON system setting mattf 2020-07-12 14:18:24 +00:00
  • a3191319f2 Added EXTENDED_4 export option with logged list_id from time of call mattf 2020-07-10 02:34:54 +00:00
  • 18d6290827 Added List overrides for some inbound voicemail settings: drop and after-hours mattf 2020-07-08 19:18:41 +00:00
  • bd9466ea9f Added new AST_CRON_audio_3_archive.pl script mattf 2020-07-04 03:22:05 +00:00
  • 1a94ddfb27 Added ANI to INBOUND/CLOSER records for NVAuser, added secondary check to find lead ID for DIDs in user_stats.php script Added option to exclude after-hours from abandons, list ID filtering in Inbound Daily report mattf 2020-07-03 21:06:48 +00:00
  • 47e48a61f3 Added more concurrent_transfers campaign options mattf 2020-07-01 19:30:52 +00:00
  • 23ad5bf5b1 More changes related to inbound answer configuration mattf 2020-06-25 03:50:59 +00:00
  • cb0bf334d0 Added the ability to configure when the Answer signal is sent to inbound calls at the DID, In-Group and Call Menu level. Added Callbacks Export report mattf 2020-06-24 23:49:49 +00:00
  • 1b7c75b86a Added several more options to add_phone and update_phone functions in the Non-Agent API mattf 2020-06-23 21:00:14 +00:00
  • 3189091387 Added queuemetrics_pausereason system setting mattf 2020-06-22 14:53:02 +00:00
  • 1c10b0aad1 Added duration option to recording_lookup function in the non-agent API mattf 2020-06-10 19:07:29 +00:00
  • 5d6aa99db6 Added NONE_ options for the campaign manual_dial_filter Added optional queue_log cleanup for multiple PAUSEREASON records in the same PAUSE session in cleanup agent log script mattf 2020-06-10 14:44:30 +00:00
  • 80a86f1b39 Added more settings to add_list & update_list mattf 2020-06-06 14:17:49 +00:00
  • 06b5d74ae7 Added the ability to use Automated Reports with standard SFTP and FTPSSL remote servers. mattf 2020-06-02 02:40:07 +00:00
  • 7aab76b281 Added "3-Way Recording Stop Exception" campaign option to override the "3-Way Recording Stop" setting based upon the 3way phone number dialed. mattf 2020-05-29 03:06:03 +00:00
  • 6f0cce48fa Fix for agentchannel not populating while volumecontrol_active disabled in vicidial.php mattf 2020-05-24 14:31:20 +00:00
  • c86ba5fdea docs updates mattf 2020-05-22 17:30:29 +00:00
  • bc277bfa85 Temporarily disabling the $ast13_volume_override feature, it's causing issues with manual dial calls mattf 2020-05-19 21:50:24 +00:00
  • 31f66656da Fixed issue with Carrier custom dialplan allowing comments ';' in admin.php mattf 2020-05-18 12:30:49 +00:00
  • 7d0cac942a For agent screen, due to Asterisk stability issues, Disabled agent volume controls for Asterisk 13 servers, added options.php override setting(ast13_volume_override) mattf 2020-05-15 17:57:07 +00:00
  • ccff6a8441 Fix for middle_initial --BLANK-- in non-agent API mattf 2020-05-15 05:24:18 +00:00
  • 9612afcf6d Added hide_relogin_fields URL variable feature in vicidial.php mattf 2020-05-12 14:14:33 +00:00
  • 0ca820debd Added feature to Call Menus to allow copying of previous option Fixed some javascript and PHP7 issues. mattf 2020-05-08 23:29:19 +00:00
  • 7d2f73ba2e Updated KHOMP documentation mattf 2020-05-08 13:51:30 +00:00
  • e1ea116a76 Added RS_CUSTINFOdisplay & RS_CUSTINFOminUL options to vicidial/options.php mattf 2020-05-06 20:56:31 +00:00
  • b8ca46134b Fix for update_lead --BLANK-- issue with custom fields in the Non-Agent API mattf 2020-05-02 13:02:09 +00:00
  • d98e31f325 fixed small bug with last commit mattf 2020-05-01 19:45:14 +00:00
  • 9186b01b4f Added NVAuser option for NVA recordings user column in user_stats.php, useful for NVA recording 3way call records mattf 2020-05-01 17:22:55 +00:00
  • 7dd33911ef Added RS_INcolumnsHIDE, RS_report_default_format & RS_AGENTstatusTALLY options.php settings for the Real-Time Report mattf 2020-04-28 17:39:46 +00:00
  • 28fa40c7ad Added use of slave database for real-time wallboard report, if activated, fixes Issue #1207 mattf 2020-04-28 02:35:06 +00:00
  • d40409a38c Added 2nd option for agentcall_manual to disable FAST DIAL on vicidial.php mattf 2020-04-25 14:04:27 +00:00
  • 3c890dacb5 Added STC(settings-container) and LTT(lead temp table) message playback options for the VD_amd.agi script mattf 2020-04-25 06:29:14 +00:00
  • e74085ce96 Fix for incorrect list_id logging on inbound calls mattf 2020-04-24 14:49:36 +00:00
  • 4165bb5e28 Added optional check for duplicate vicidial_agent_log entries in the AST_cleanup_agent_log.pl mattf 2020-04-24 01:03:52 +00:00
  • 498530d331 DB schema fixes to fix issues with vicibox installations mattf 2020-04-23 13:13:21 +00:00
  • 40c4073653 Small fixes for vicidial web issues mattf 2020-04-23 08:04:25 +00:00
  • 7e88b39b1f Fix for Asterisk manager changes since version 13. Added optionnal Asterisk security logging script. mattf 2020-04-22 20:08:54 +00:00
  • e02aa4702a Fix for Agent performance detail report, user group issue mattf 2020-04-22 13:54:23 +00:00
  • a16d55e3ef minor doc fix mattf 2020-04-19 01:03:03 +00:00