ViciDial/agc_2-X
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02d684ae8ba767151d0859745321baff6594a911
Commit Graph
140 Commits
Author SHA1 Message Date
mattf f95dcfce31 Added drop rate groups functionality to allow a drop rate to be shared across multiple campaigns. 
git-svn-id: svn://192.168.202.10@1172 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-29 04:09:49 +00:00
mattf f09d128cb7 Added web-based configuration of Cepstral TTS prompts and more vicidial_list variables that can be used for TTS 
git-svn-id: svn://192.168.202.10@1170 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-28 15:47:10 +00:00
mattf 50a7237235 Added Quick Transfer button to the agent interface, as well as a preset prepopulate option 
Added a process to update statuses in the vicidial_list table by batch, with web report

git-svn-id: svn://192.168.202.10@1169 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-28 11:36:19 +00:00
mattf 451f4c199e Fixed display bug in admin.php 
Added time addition for transfer lookups to VDsales export report

git-svn-id: svn://192.168.202.10@1167 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-27 12:01:12 +00:00
mattf 6c925fd057 Added no-agent-no-queue options for in-groups 
Added display of in-group name in Real-time report

git-svn-id: svn://192.168.202.10@1166 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-27 10:36:43 +00:00
mattf d505b44b5f In In-groups, changed agent alert extension to a filename, changed other prompts to allow more than one audio file with a pipe separating audio files 
git-svn-id: svn://192.168.202.10@1163 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-23 12:08:56 +00:00
mattf 239891e8ec Added DROP lockout time option to campaigns to allow for preventing the calling of leads that were abandoned on auto-dial campaigns for a specified number of hours. 
git-svn-id: svn://192.168.202.10@1146 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-08 17:23:16 +00:00
mattf 0585c0af2e Changed drop percentage limit to allow for decimal values 
Changed auto-detected Disconnect and Busy statuses AB ADC
Added optional carrier stats to outbound report and made the bottom graph optional
Fixed inbound AGENTDIRECT bug on systems with certain configurations

git-svn-id: svn://192.168.202.10@1145 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-08 08:17:43 +00:00
mattf faba9cdec9 Added DAHDI channel compatibility 
Added carrier hangup_cause and dialstatus logging for outbound list dialing calls

git-svn-id: svn://192.168.202.10@1144 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-05 07:13:55 +00:00
mattf 039634cf7b Added User Timeclock Detail report 
git-svn-id: svn://192.168.202.10@1140 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-03 14:07:36 +00:00
mattf 9543cd64a0 Added DID stats report 
Added audio file display to audio store page

git-svn-id: svn://192.168.202.10@1135 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-01 23:42:35 +00:00
mattf e8fe645678 Added dynamic call routing options content in Call Menus 
Re-labeled several scripts to refrect proper names

git-svn-id: svn://192.168.202.10@1134 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-06-01 07:51:13 +00:00
mattf f08c295e14 Added up to 40 records to one List Mix going down to 1% mix, as well as the option to populate all records with a set of statuses 
Added ability to force auto-incremented ID values for Users, Campaigns, Lists, Scripts, In-groups, etc... using the vicidial_override_ids table
Added the HIDE option for Disable Alter Customer Phone field to hide the customer phone number from the agent interface

git-svn-id: svn://192.168.202.10@1133 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-31 22:51:53 +00:00
mattf 4eb6b57a37 Added live monitoring option through QueueMetrics feature 
git-svn-id: svn://192.168.202.10@1132 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-30 14:13:26 +00:00
mattf 8b3527d30f Added option to log in as an agent with no phone using a nophone/8300 phone extension/dialplannumber entry 
git-svn-id: svn://192.168.202.10@1131 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-29 11:56:09 +00:00
mattf 02c465d40b Moved vicidial recording extens to auto-generated, added phone dialout context, fixed callerid and voicemail dial extensions for phones, added recording limit for servers 
git-svn-id: svn://192.168.202.10@1129 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-29 11:05:52 +00:00
mattf 2b2bffe598 Added Agent Time Detail report 
Added functions.php with a function to format seconds into HH:MM:SS
Fixed sidebar display bug in several scripts

git-svn-id: svn://192.168.202.10@1124 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-25 03:11:13 +00:00
mattf 2939a69550 Added Active Voicemail Server and Auto Dial Limit to System Settings 
Fixed agent manual dial logging bug
Backported agent interface manual-dial blocking of agent monitoring

git-svn-id: svn://192.168.202.10@1121 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-19 15:12:24 +00:00
mattf bf34a4eecc Added audio store and audio synchronization processes 
Fixed bug in AST_VDadapt.pl script

git-svn-id: svn://192.168.202.10@1115 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-14 10:53:52 +00:00
mattf 9c851d4070 Changed all PHP tags to long tags 
Added Call Menu feature

git-svn-id: svn://192.168.202.10@1111 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-05-08 12:08:02 +00:00
mattf 99725488c4 merged List Mix functionality into the AST_VDhopper.pl script, deleted the MIXtest.pl script 
git-svn-id: svn://192.168.202.10@1104 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-30 15:15:28 +00:00
mattf 857c25c908 Added RANDOM and LAST CALL TIME lead sort options to campaigns 
Fixed minor realtime screen bug
Added Sangoma netborder CPD documentation to docs

git-svn-id: svn://192.168.202.10@1103 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-30 14:19:28 +00:00
mattf 357fe2afb7 added new method for monitoring in realtime screen 
added 4-call-path option for outbound surveys
added text-to-speech ability in outbound survey campaigns

git-svn-id: svn://192.168.202.10@1099 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-29 18:24:39 +00:00
mattf ff1c321b1e added VDAD as inactive user to first_server_install.sql file so some reports will work properly 
small typo fixed in LICENSE.txt file
added UPGRADE note about extensions.conf changing significantly
fixed the -q quiet flag in several scripts in bin in order to suppress all output to the screen

git-svn-id: svn://192.168.202.10@1091 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-04-01 17:58:03 +00:00
mattf 239ed6d18a Added city,state,postcode,country to data fields in nanpa prefix list table 
git-svn-id: svn://192.168.202.10@1077 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-18 04:17:19 +00:00
mattf d5d7326eff Fixed two minor problems in admin.php 
updated translations for all other language builds
added french admin web interface

git-svn-id: svn://192.168.202.10@1076 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-17 11:21:11 +00:00
mattf c04b5444b6 many docs updates, removing of older files 
git-svn-id: svn://192.168.202.10@1075 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-15 15:14:39 +00:00
mattf 5cddcb06eb removal of very old 3.0 branch 
docs update
added method of monitoring without hanging up between monitoring separate agents

git-svn-id: svn://192.168.202.10@1073 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-15 13:56:16 +00:00
mattf 87687bc387 Changed all reports and admin screens to use one of two header templates 
Added Calls Export Utility allowing exporting of call and lead data by defining the following parameters: date range, campaigns, in-groups, statuses, lists and user groups. A flat tab-delimited text file is exported

git-svn-id: svn://192.168.202.10@1070 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-11 05:01:54 +00:00
mattf 6122895b88 Changed admin logging to log to a database and display logs in the admin report 
Fixed rare auto dialing short bug
added second conf file reload after change first after reboot

git-svn-id: svn://192.168.202.10@1069 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-10 03:00:18 +00:00
mattf 19d31fe064 Added shift enforcement for agent logins 
Added vital statistics display(CPU/load/disk) to reports and server modification screens
Added configurable max calls per second to servers and system settings

git-svn-id: svn://192.168.202.10@1068 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-08 12:42:54 +00:00
mattf 6463253fab Added group aliases to allow selecting of callerID for manual and 3way calls 
Added agent-specific in-group and campaign web variables

git-svn-id: svn://192.168.202.10@1067 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-03-06 16:14:14 +00:00
mattf b2d79cddab Changed numerous files to give VICIDIAL the ability to quickly update conf files(And reload Asterisk) depending on settings in the VICIDIAL admin interface. For more information please look at the ASTERISK_CONF-GEN.txt file. 
git-svn-id: svn://192.168.202.10@1051 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-12 00:33:44 +00:00
mattf afc3841779 Added list_download.php script to allow for downloading of lists from the admin.php interface 
Small redesign of the agent interface with new tabs and more grey backgrounds

git-svn-id: svn://192.168.202.10@1049 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-09 20:16:03 +00:00
mattf 441ca0f77a Added options to disable incomplete QC functionality and to hide outbound list dialing features in the admin interface. 
Added patch for compatibility with Asterisk 1.4 and the Sangoma paraXip CPD (Call Progress Detection) software, as well as VICIDIAL options and programming to allow it to work with CPD

git-svn-id: svn://192.168.202.10@1044 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-02-02 11:40:59 +00:00
mattf 10f1655a14 Added option to use NANPA prefix data to set time zone coding. Data file must be purchased from the VICIDIAL Group 
git-svn-id: svn://192.168.202.10@1040 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-29 18:33:54 +00:00
mattf c6bda976aa Added script to allow for batch synchronization between Vtiger 5.0.4 and VICIDIAL. 
Added script to allow for batch loading of leads into Vtiger
Several other Vtiger integration changes
see docs/VTIGER.txt for more info

git-svn-id: svn://192.168.202.10@1039 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-28 21:02:17 +00:00
mattf bcb667eef3 added click-to-dial to Vtiger integration 
added agent alert option to vicidial.php
some bug fixes and doc updates

git-svn-id: svn://192.168.202.10@1038 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-27 08:03:01 +00:00
mattf 03a5a4e49a Added AGENTDIRECT feature, allows calls to go to logged-in VICIDIAL agents in their own queue without having to create a separate in-group for each agent. You can transfer calls to this using DIDs or VICIDIAL agents using transfer/conf with the destination user ID in the number-to-dial field and the AGENTDIRECT set as the transfer group. 
git-svn-id: svn://192.168.202.10@1032 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-15 12:19:42 +00:00
mattf ea39b9c597 Added Vtiger user synchronization 
Added more options for the vtiger_search.php web form page
Added notification of time sync problems to vicidial.php
other bug fixes

git-svn-id: svn://192.168.202.10@1026 3d104415-ff17-0410-8863-d5cf3c621b8a
 2009-01-02 19:29:25 +00:00
mattf 87c012775d added many new report features to realtime and closer/ivr reports including inbound-only realtime report 
git-svn-id: svn://192.168.202.10@1000 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-09 05:35:10 +00:00
mattf 50786bbf36 added option for 3way calling dial prefix to campaigns 
added full mysql error logging to vicidial agent web interface

git-svn-id: svn://192.168.202.10@995 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-04 08:27:55 +00:00
mattf d15e029154 added forced pause code use on agent interface 
several report enhancements
some logging changes

git-svn-id: svn://192.168.202.10@992 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-11-01 13:07:08 +00:00
mattf bfb1d71ae0 Added agi-AGENT_dial_in.agi script to allow for agent dial-in to vicidial sessions. 
bug fixes in CLOSER report and agent PHP scripts

git-svn-id: svn://192.168.202.10@987 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-23 08:31:31 +00:00
mattf 3915256662 added INBOUND_MAN dial_method to allow for inbound call handling while list dialing manually 
admin.php, vicidial.php

git-svn-id: svn://192.168.202.10@974 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-13 07:58:56 +00:00
mattf 5490650ac8 added updated translated versions to 2.0.4 branch 
added welcome_languages.php page
fixes to translation files

git-svn-id: svn://192.168.202.10@973 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-12 15:28:11 +00:00
mattf ecfe4842e2 fixed manual dial consultative transfer bugs in agc folder scripts 
git-svn-id: svn://192.168.202.10@963 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-11 20:12:44 +00:00
mattf 5ba01f7292 added ability to specify the callerid of an outbound conference call within vicidial.php 
reworked VICIDIAL fronter/closer transfers to be more reliable on high-load systems

git-svn-id: svn://192.168.202.10@959 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-10 19:30:48 +00:00
mattf b61ea16361 added many new inbound groups options including place-in-line and estimated hold time 
added DID call routing features from web interface
docs updates and example conf files updates

git-svn-id: svn://192.168.202.10@957 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-10-07 09:34:41 +00:00
mattf 0115f559b0 rewrote leave-3way call functionality in vicidial.php for external calls 
added more conferences and made some changes to the default extensions.conf files

git-svn-id: svn://192.168.202.10@951 3d104415-ff17-0410-8863-d5cf3c621b8a
 2008-09-15 22:01:26 +00:00