mattf
2cc39f6b5e
Added populate_lead_owner in-group option
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git-svn-id: svn://192.168.202.10@3518 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-12 00:44:38 +00:00
mattf
a578f62ebf
Added new OWNERCUSTOMx handle methods for DID and Call Menu options
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git-svn-id: svn://192.168.202.10@3516 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-09-08 22:13:40 +00:00
mattf
ad7fd1ac62
PHP security fixes.
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Added NONE for campaigns in inbound forecasting report
Fix for Issue #1324 , new DB index
git-svn-id: svn://192.168.202.10@3509 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-29 03:28:38 +00:00
mattf
233b9a5847
Added PJSIP support for Asterisk 16
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git-svn-id: svn://192.168.202.10@3505 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-27 14:36:09 +00:00
mattf
bfd1d6d40f
Added vicidial_inbound_caller_codes logging to inbound call routing script
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git-svn-id: svn://192.168.202.10@3495 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-19 12:38:48 +00:00
mattf
17ca1bc19e
Added CID Group Failover campaign setting(cid_group_id_two)
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git-svn-id: svn://192.168.202.10@3489 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-08-01 00:38:51 +00:00
mattf
888a13abfc
Added 24-Hour Called Count Limit campaign feature, allows you to limit the number of calls to be placed to a phone number or lead in a 24-hour time period. Also allows for state-based override settings. For more information, read the CALL_COUNT_LIMITS.txt doc.
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git-svn-id: svn://192.168.202.10@3483 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-16 05:49:21 +00:00
mattf
36fa349208
Yukon Canada timezone changes
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git-svn-id: svn://192.168.202.10@3477 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-07 16:04:18 +00:00
mattf
26d672ae63
Added User override for campaign manual_dial_filter setting
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git-svn-id: svn://192.168.202.10@3472 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-05 15:00:49 +00:00
mattf
12abf5be9f
Added Transfer No Dispo campaign setting, allowing for transferred calls to not not immediately show the disposition panel on the agent screen.
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git-svn-id: svn://192.168.202.10@3470 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-07-02 14:22:01 +00:00
mattf
b2e799cc02
Update to DB schema for new Asteirsk 16 code
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git-svn-id: svn://192.168.202.10@3458 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-17 20:00:47 +00:00
mattf
70b2001681
create mysql fix
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git-svn-id: svn://192.168.202.10@3452 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-09 21:39:19 +00:00
mattf
43bb8364fe
Added In-Group Drop Seconds Override Container and Inbound Manual Dial Agent Forced Ready features
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git-svn-id: svn://192.168.202.10@3451 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-09 16:49:24 +00:00
mattf
6228b167a0
Added TILTX features for pre-carrier call filtering
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git-svn-id: svn://192.168.202.10@3449 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-06-06 14:08:45 +00:00
mattf
7a4ce83cc6
Added mohsuggest phone config option for SIP and IAX phones
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Added new option/layout to agc/alt_display.php
git-svn-id: svn://192.168.202.10@3435 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-29 21:02:47 +00:00
mattf
072a736182
Added calls_inqueue_count_ campaign options
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git-svn-id: svn://192.168.202.10@3431 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-26 15:05:26 +00:00
mattf
c864ad6cb8
Added more screen labels for non-form fields
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git-svn-id: svn://192.168.202.10@3428 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-22 02:26:19 +00:00
mattf
5e706c032a
Added calls_waiting_vl_ campaign options to add optional lead columns to the agent screen Calls In Queue panel
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git-svn-id: svn://192.168.202.10@3425 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-17 16:02:27 +00:00
mattf
aa93017117
Added Event handlers for new manager events, updates to the listen script
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git-svn-id: svn://192.168.202.10@3422 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-04-08 14:35:22 +00:00
mattf
6d3881a0a3
Added system setting(agent_screen_timer) for selection of JavaScript timer: setTimeout or EventSource for the agent screen
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git-svn-id: svn://192.168.202.10@3407 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-28 02:49:24 +00:00
mattf
6212f54a96
Added populate_lead_comments in-group option, Issue #1229
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git-svn-id: svn://192.168.202.10@3406 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-26 02:48:36 +00:00
mattf
84966aa96f
Added leave_3way_start_recording campaign options
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git-svn-id: svn://192.168.202.10@3402 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-25 02:14:25 +00:00
mattf
a571da5d91
Added checking of .wav files for asterisk-compatible format in Audio Store
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Added display of bad wav file formats on sounds_list Non-Agent API function
git-svn-id: svn://192.168.202.10@3398 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-22 16:52:40 +00:00
mattf
f964b23012
Added QC Scorecard presets with recording timestamps
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git-svn-id: svn://192.168.202.10@3393 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-20 00:40:56 +00:00
mattf
fe57e2dec0
Added system settings for agent_hidden_sound and added more browser_alert_sounds
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Added agent screen visibility logging and Agent Hidden Browser Sounds
git-svn-id: svn://192.168.202.10@3390 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-18 06:49:09 +00:00
mattf
0ec30d27e8
Added clear_form campaign option, Issue #1179
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git-svn-id: svn://192.168.202.10@3383 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-15 21:54:03 +00:00
mattf
a78fd31da8
Added more enhanced_disconnect_logging options in System Settings
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git-svn-id: svn://192.168.202.10@3378 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-14 15:01:50 +00:00
mattf
0d48cfbeb0
Added Two-Factor Authentication system, Added mobile_number to User Modify screen
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Added BUTTON field type to custom list fields
git-svn-id: svn://192.168.202.10@3373 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-12 19:09:12 +00:00
mattf
79872153e7
Added new QC module with QC scorecards, Quality Control Report, Settings Compare Utility
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git-svn-id: svn://192.168.202.10@3369 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-09 21:45:15 +00:00
mattf
f3cd309545
Added Default Phone Fields feature, Changed CLEAR LIST to remove custom fields for removed leads in admin.php
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Added Added --remove-abandoned-records-only option to ADMIN_custom_table_clean.pl script
git-svn-id: svn://192.168.202.10@3367 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-03-06 09:47:51 +00:00
mattf
1b2ecb7045
Added SOURCESELECT Custom Field Type
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Added ability to calculate basic Math functions in SCRIPT custom field types
git-svn-id: svn://192.168.202.10@3352 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-11 23:43:56 +00:00
mattf
3a28c1574d
Added more logging, debug code and fixes for SHARED agent campaigns
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git-svn-id: svn://192.168.202.10@3348 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-02-08 06:16:36 +00:00
mattf
6bd2db8440
Added Agent Search Method override options for campaigns and in-groups.
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git-svn-id: svn://192.168.202.10@3341 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-07 20:40:57 +00:00
mattf
e8fff646ab
Added SHARED_... campaign dial method auto-dial options, for more efficient agent multi-campaign dialing. Read the AGENT_MULTI-CAMPAIGN_DIALING.txt document for more information.
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git-svn-id: svn://192.168.202.10@3339 3d104415-ff17-0410-8863-d5cf3c621b8a
2021-01-02 22:05:07 +00:00
mattf
bde48dde3a
Added Transfer-Conf Button Launch campaign setting, allowing you to set a webform window to open when an agent clicks on the Transfer-Conf button.
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git-svn-id: svn://192.168.202.10@3334 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-12-02 02:24:19 +00:00
mattf
20c289a2b3
Added Daily Called Count Limits as a campaign setting, with options to count and/or restrict for manual dial calls or not.
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Added hopper debug output to the campaign debug report.
git-svn-id: svn://192.168.202.10@3331 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-24 05:24:25 +00:00
mattf
bfc2c76f33
Added Campaign setting for Hopper Drop-Run triggering. Forcing the one-time hopper insertion of DROP status leads instead of standard hopper loading.
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git-svn-id: svn://192.168.202.10@3314 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-11 20:16:00 +00:00
mattf
1df18a37e7
Added caching of parked call stats
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Added display of parked call stats, SLA stats and LIMITED report type to real-time report
Added optional rolling of park_log to archive perl script
git-svn-id: svn://192.168.202.10@3313 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-08 17:40:58 +00:00
mattf
1a6014c60e
Added No-Agent No-Queue Delay option for in-groups
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git-svn-id: svn://192.168.202.10@3309 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-11-02 04:52:56 +00:00
mattf
dc7c372ef1
Added pause_max_exceptions campaign feature
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Fixed issue #1235
git-svn-id: svn://192.168.202.10@3302 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-10-04 16:30:04 +00:00
mattf
2dc98ea8ec
Added system settings allowing you to remove digits from the beginning of a phone number when it is manual dialed or through the web lead loader.
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Fixed issue with Team Performance Detail report
git-svn-id: svn://192.168.202.10@3299 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-24 00:51:56 +00:00
mattf
0c30210a4c
Added UNSELECTED options for campaign alt_number_dialing
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git-svn-id: svn://192.168.202.10@3293 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-13 12:25:44 +00:00
mattf
846ada63bb
Added more get_call_launch PREVIEW_ options
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git-svn-id: svn://192.168.202.10@3292 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-09-12 20:57:34 +00:00
mattf
d0a760c187
Added option '2' to the User Modify "Modify Leads" setting allowing admin users to modify all lead fields except for phone number and alt phone.
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git-svn-id: svn://192.168.202.10@3274 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-15 04:42:29 +00:00
mattf
f9af96ebc0
Added International DNC scrub features
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git-svn-id: svn://192.168.202.10@3273 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-08-15 03:08:08 +00:00
mattf
69b18a930a
Added EVERY_NEW_ALLCALL option for QM PAUSEREASON system setting
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git-svn-id: svn://192.168.202.10@3269 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-07-19 20:56:11 +00:00
mattf
70bdb38c78
Added EVERY_NEW_ADMINCALL option for QM PAUSEREASON system setting
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git-svn-id: svn://192.168.202.10@3266 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-07-12 14:18:24 +00:00
mattf
0f9b2db5aa
Added List overrides for some inbound voicemail settings: drop and after-hours
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git-svn-id: svn://192.168.202.10@3264 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-07-08 19:18:41 +00:00
mattf
b5bc934ca3
Added more concurrent_transfers campaign options
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git-svn-id: svn://192.168.202.10@3261 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-07-01 19:30:52 +00:00
mattf
6b90fbea52
Added the ability to configure when the Answer signal is sent to inbound calls at the DID, In-Group and Call Menu level.
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Added Callbacks Export report
git-svn-id: svn://192.168.202.10@3259 3d104415-ff17-0410-8863-d5cf3c621b8a
2020-06-24 23:49:49 +00:00