ViciDial/agc_2-X
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966564377e4eba702d4080e5ceb3a86c527929ee
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Author SHA1 Message Date
mattf 966564377e Added Dialer Inventory Report options for excluding lists and ranking shifts display order 
Added User Group multi-selection option to the real-time report
Added HTML bar chart display options to most of the reports
Removed password logging from admin scripts failed login attempts
Made webroot-writable system setting function the same on all admin scripts
Fixed list lastcalldate for manual dial calls

git-svn-id: svn://192.168.202.10@1789 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-02-24 21:43:54 +00:00
mattf b7be4130c8 Fixes for missing User Group restriction settings in several administrative and reporting scripts 
git-svn-id: svn://192.168.202.10@1788 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-02-21 07:28:58 +00:00
mattf de2abf1732 small change to consult_custom_delay coding in vicidial.php 
git-svn-id: svn://192.168.202.10@1787 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-02-15 12:30:55 +00:00
mattf 43a12773ea Added a delay on consultative transfers involving custom fields in vicidial.php, options.php option to control the delay 
git-svn-id: svn://192.168.202.10@1786 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-02-15 11:31:57 +00:00
mattf 57dd21a942 Changed priority loading of new auto-generated separated contexts in keepalive script 
git-svn-id: svn://192.168.202.10@1785 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-02-14 15:09:37 +00:00
mattf 9bcfe7911a Added campaign option to check the hopper for duplicate vendor_lead_code 
Added remote-agent daily stats
Added option to log non-agent-API queries from non-admin.php queries

git-svn-id: svn://192.168.202.10@1784 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-02-13 22:29:27 +00:00
mattf 7a18445355 Separated vicidial-auto dialplan entries into different contexts 
Added phone_context as option in bulk phone insert script

git-svn-id: svn://192.168.202.10@1783 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-02-09 21:03:36 +00:00
mattf 92a2029c0b Added List territory reset function 
git-svn-id: svn://192.168.202.10@1782 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-02-08 01:02:41 +00:00
mattf 884aad2b21 Fixed ring agent EXTERNAL protocol issue 
updated non-agent-api doc

git-svn-id: svn://192.168.202.10@1781 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-30 22:15:01 +00:00
mattf 86400c6fc6 Documentation updates 
fixed small bug in non-agent API with custom fields

git-svn-id: svn://192.168.202.10@1780 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-27 18:42:38 +00:00
mattf a6708a7a3c Added User Group Active User In-Group Select function to User Group page 
git-svn-id: svn://192.168.202.10@1779 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-26 02:13:19 +00:00
mattf 94a2d35f74 Added System max Stats report and permissions for both max stats reports 
git-svn-id: svn://192.168.202.10@1778 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-25 17:38:50 +00:00
mattf 326a0ea8e3 Added Answer to all call menus at the top, in the ADMIN_keepalive_ALL.pl script 
git-svn-id: svn://192.168.202.10@1777 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-24 15:35:54 +00:00
mattf 1468c04117 small bug fix for urlencoding of custom fields for call urls 
Added vicidial_log dupe check to cleanup process

git-svn-id: svn://192.168.202.10@1776 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-24 04:32:02 +00:00
mattf 40d0298aaa Force vicidial_list custom field labels to be all lower case 
git-svn-id: svn://192.168.202.10@1775 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-22 18:50:40 +00:00
mattf 78af1a8b3d small admin.php bugfix 
header change to inbound daily report csv download
rewrite of the IVRfilter report

git-svn-id: svn://192.168.202.10@1774 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-19 02:21:23 +00:00
mattf 4116939fd1 security fix issue #544 
git-svn-id: svn://192.168.202.10@1773 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-17 19:58:29 +00:00
mattf bf7345cfff fixed small bugs, updated docs 
git-svn-id: svn://192.168.202.10@1772 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-09 20:26:38 +00:00
mattf be16e3f177 fixed dispo call url unrencoding issue 
git-svn-id: svn://192.168.202.10@1771 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-06 20:13:09 +00:00
mattf d624dfc940 admin.php copyright date update 
added webphone variables to bulk phone add script
fixed fullname dispo/start url variable

git-svn-id: svn://192.168.202.10@1770 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-05 01:44:59 +00:00
mattf 03c3f41a55 Added Dialer Inventory Report, requires a process to be added to the crontab after-hours to gather the statistics 
git-svn-id: svn://192.168.202.10@1769 3d104415-ff17-0410-8863-d5cf3c621b8a
 2012-01-03 03:50:33 +00:00
mattf 418b49930d Changed call time overflow to look at previous day stop time 
git-svn-id: svn://192.168.202.10@1768 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-29 14:21:49 +00:00
mattf 86d042aeac Added Timer Action for Dx_DIAL_QUIET options and timer_rebeep.agi script to allow for periodic beep in agent session required by some organizations to make customers aware of a recorded line 
git-svn-id: svn://192.168.202.10@1767 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-28 01:05:22 +00:00
mattf d1e36d36fd small fixes for max stats in AGI scripts 
git-svn-id: svn://192.168.202.10@1766 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-23 16:49:28 +00:00
mattf 7983b1c2f2 images for new charts 
git-svn-id: svn://192.168.202.10@1765 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-23 16:28:41 +00:00
mattf 8b8e4627cf Adapt script change to run for campaigns with live agents but no hopper leads 
formatting fixes

git-svn-id: svn://192.168.202.10@1764 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-23 16:23:37 +00:00
mattf f2345e29ae Added Max Daily Stats gathering/updating/display functions 
Fixed some ereg issues in admin.php

git-svn-id: svn://192.168.202.10@1763 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-23 14:04:39 +00:00
mattf d85afbd46d Added remove images and links options as well as email subject option to the email web report script 
git-svn-id: svn://192.168.202.10@1762 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-14 14:26:24 +00:00
mattf 2ddf487e00 Added ability to update phone number on a lead when call is looked up through the cm_lookup.agi script from a Call Menu 
Added concurrency check option to agent cleanup log script

git-svn-id: svn://192.168.202.10@1761 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-12 20:33:58 +00:00
mattf 1dc6d28cf9 Added queue key options for in-group ID and ALLQ to the QM sync script 
git-svn-id: svn://192.168.202.10@1760 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-03 13:38:44 +00:00
mattf b4220a9a02 Added new Grade-Random Next-Agent-Call methods that allow for agents to have a higher or lower probability of receiving the next call depending on their grade for a specific in-group or campaign. 
git-svn-id: svn://192.168.202.10@1759 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-12-02 18:51:29 +00:00
mattf 4da33133a4 Added ftp validate option flag to crontab scripts 
git-svn-id: svn://192.168.202.10@1758 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-11-30 23:07:03 +00:00
mattf a8b3c95e00 Added FTP Persistence option to cron FTP scripts 
git-svn-id: svn://192.168.202.10@1757 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-11-28 21:23:59 +00:00
mattf f8bcd5a45f Added Inbound Daily Report 
Added more filename filtering for audio store

git-svn-id: svn://192.168.202.10@1756 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-11-22 18:34:49 +00:00
mattf bc4d468eda Added ability to set scheduled callbacks with Agent API. 
Added alt_phone and address3 field searches to DID and Call Menu in-group call routing, to allow searching first by phone number, then optionally by alt_phone and address3.
Fixed admin change log display issue

git-svn-id: svn://192.168.202.10@1755 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-11-21 15:31:15 +00:00
mattf c7232efc6c fixed issue with agent alert extension and all-digit audio file names 
git-svn-id: svn://192.168.202.10@1754 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-11-10 19:29:49 +00:00
mattf 2b0e82aa9d Added ability to block customer information and hide portions of customer phone numbers within the admin interface on a per admin-user basis. 
Many fixes for user group restrictions in admin pages

git-svn-id: svn://192.168.202.10@1753 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-11-06 16:25:10 +00:00
mattf cc67a90e99 Small changes to allow for field updating in call menus from transfers 
git-svn-id: svn://192.168.202.10@1752 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-11-05 04:59:32 +00:00
mattf 98c9dc10cd quick fix for add-a-phone issue in admin.php 
git-svn-id: svn://192.168.202.10@1751 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-11-04 15:26:00 +00:00
mattf 5de342e442 Added "Admin User Group" setting to just about every section of the admin web interface, allowing for more complete administrative access segmentation for different divisions within the same company. 
Added Max Calls settings to in-groups, allowing for a cap on concurrent calls being handled by each in-group, either in total or in queue.

git-svn-id: svn://192.168.202.10@1750 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-11-03 10:40:56 +00:00
mattf ad30f91f0f agent-side, fix for case-sensitive reserved custom fields 
git-svn-id: svn://192.168.202.10@1749 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-10-25 18:38:10 +00:00
mattf 22fd747724 Fixed case sensitivity on reserved list fields for custom fields 
git-svn-id: svn://192.168.202.10@1748 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-10-25 18:35:08 +00:00
mattf 200b76f618 Added Scheduled Callback Calltime Block feature 
git-svn-id: svn://192.168.202.10@1747 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-10-24 18:11:38 +00:00
mattf 0fb089ff95 Added Scheduled Callback Hours Block feature to block USERONLY callbacks from being displayed to an agent within a set number of hours since the callback was set 
git-svn-id: svn://192.168.202.10@1746 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-10-22 01:55:27 +00:00
mattf 0ed9342564 Fix for manual dial alt dial stuck vac calls 
Fix for FTP cron scripts with transfer limit set

git-svn-id: svn://192.168.202.10@1745 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-10-21 20:28:47 +00:00
mattf 05ce19738f Added 5 more fields to Contacts 
Added code to help prevent API transfer duplicates
lengthened the web_form_address in admin.php to 9999 characters

git-svn-id: svn://192.168.202.10@1744 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-10-18 19:42:28 +00:00
mattf c43b89ea66 Added Admin -> Contacts section(must be enabled in System Settings) which allows for system-wide transfer contacts to be used in conjunction with Custom Transfer being set to VIEW_CONTACTS and Enable Transfer Presets set to CONTACTS. Able to be disabled per user. Also can be accessed from a separate database by using the Alt Log settings in System Settings. The purpose of this feature is to be used for a receptionist or operator that needs to transfer calls to non-agents. 
git-svn-id: svn://192.168.202.10@1743 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-10-16 14:53:29 +00:00
mattf 72a19b7e55 small fix for first server sql 
git-svn-id: svn://192.168.202.10@1742 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-10-14 19:03:08 +00:00
mattf 67f7caeea9 small changes to ALTERNATE_1 format for export calls report 
git-svn-id: svn://192.168.202.10@1741 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-10-11 20:19:28 +00:00
mattf 7c05c6e4a9 Added ALTERNATE_1 format to call_report_export.php report 
git-svn-id: svn://192.168.202.10@1740 3d104415-ff17-0410-8863-d5cf3c621b8a
 2011-10-11 01:16:03 +00:00